7 Shifts

NOVEMBER 3, 2022

My managers also used code names based on menu items to “rate” female customers. Your next step is to signal to your staff (and customers) what you stand for. Speaking of behaviors you won't tolerate, make it clear to your staff, vendors, and customers that any harassment won't be tolerated. Set core values.

Leadership 195

Leadership FOH BOH Website Management 195

Modern Restaurant Management

MAY 1, 2020

“The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes. Visible hygiene practices and minimal contact are now the top two factors that most influence consumers. “Brands have a real opportunity to reassure and bring back customers.” In the U.S.

2020 191

2020 Food Safety Fast Casual Guest Recovery 191

Modern Restaurant Management

APRIL 20, 2021

With summer around the corner, and an imminent surge of demand for experiences and events in the months ahead, Tripleseat and SevenRooms partnered to survey 1,000 U.S. The most popular COVID-related safety offerings people look for when booking a venue included outdoor spaces (47 percent) and socially-distanced floor plans (40 percent).

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

AUGUST 16, 2021

The US restaurant industry is experiencing increased labor cost and inflationary pressure exiting the pandemic, but pent-up demand and fiscal stimulus have supported a strong recovery in restaurant sales, enabling companies to pass rising costs through to customers, says Fitch Ratings. percent, compared with 3.1 percent overall. Dinova Inc.,

2021 180

2021 Guest Recovery 2019 Point of Sale 180

Modern Restaurant Management

AUGUST 28, 2020

A unique partnership with the James Beard Foundation (JBF) complements the launch of the film through a custom mentorship program, presented by KitchenAid, developed to advance women in culinary arts and support the industry at large as it rebuilds.?. Plamondon, Sr. Dies at 88. The Plamondon Companies announced the passing of Peter H.

Allergens 145

Allergens Kitchen Safety Guest Recovery Customer Service 145

EATER

AUGUST 22, 2022

It was April 2017, a seventh season of the show would air in a couple of months, and a friend had come to Chicago to attend this dinner with me, not because we loved Game of Thrones — neither of us had watched for years at that point — but because the idea of a fannish dinner was exciting. Ciar O’Mahony.

Fine Dining 103

Fine Dining 2012 Reference Social Media 103

EATER

NOVEMBER 5, 2021

Amid an unprecedented crisis, chefs, bakers, and operators imagined new ways for diners to revel in the pleasure of a good meal and a shared experience — even if that meant doing so outside or via takeout containers. Eater’s 11 best new restaurants have one thing in common: tenacity. Hillary Dixler Canavan, restaurant editor. New York, NY.

Fine Dining 140

Fine Dining Front of House Food Truck Back of House 140

Modern Restaurant Management

DECEMBER 31, 2019

We believe we will continue to see improvements in business models and technology that will advance the delivery experience for target audiences including logistics, restaurants and especially the consumer. 2020 will see investment increases in restaurants that operate without an onsite diner experience. Enter dark kitchens.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

Modern Restaurant Management

FEBRUARY 1, 2021

But the data is showing that once those guests are there, value is not what they highlight the most as part of their experience. For full-service restaurants, net sentiment for top performing brands was a lot more consistent across all attributes of the restaurant experience. ” Customer Desire and Brand Delivery.

2021 133

2021 Point of Sale Guest Recovery Travel 133

Modern Restaurant Management

NOVEMBER 18, 2019

percent compared with October of 2017, while the average two-year growth for the previous six months is also 1.0 The latest numbers from the Bureau of Labor Statistics show the number of employees in the industry growing by 2.6 What definitely will not change is restaurants struggling to find employees and keep them engaged.

2019 108

2019 Point of Sale 2018 Consumer Goods 108

Modern Restaurant Management

JANUARY 9, 2020

. “Over the past few years, we’ve focused on becoming a total access brand by growing our delivery business, expanding our online ordering and mobile channels and enhancing the in-store experience by introducing drive-thrus, kiosks and technology-centric solutions for operations,” Bendel said. ” New CEO at Waitr.

Fast Casual 112

Fast Casual Customer Service Online Ordering Employee Relations 112

EATER

JULY 6, 2022

On the morning of February 7, 2020, office employees at the Stone Barns Center for Food & Agriculture filed one by one into meetings with management. When leadership began presenting these ideas to staff in 2019, a number of Stone Barns employees vocally disagreed with the new direction. Some came out crying.

Agriculture 97

Agriculture Education Leadership Employee Relations 97

Modern Restaurant Management

JANUARY 31, 2020

voted Republican in 2016 – North Dakota, South Dakota, Wyoming, and Alaska – with services sectors and several food-related economic growth trended blue — Washington D.C., The start of a new decade brings a time of reflection and positive change, including what will influence the food decisions we make.

2020 192

2020 Loyalty Program Point of Sale 2019 192