Modern Restaurant Management

AUGUST 16, 2021

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. realized a gain of +15 percent in visits in the second quarter compared to a year ago and a -5 percent decline compared to the second quarter of 2019. “The U.S.

2021 180

2021 Guest Recovery 2019 Point of Sale 180

Modern Restaurant Management

FEBRUARY 18, 2020

Vetting dining room, bar, and kitchen staff over the next decade will require probing more during job interviews, seeking candidates with more responsible lifestyles, advanced educational aspirations, and other evidence of a disciplined, drug-free work ethic will become even more of an HR imperative. Of course, people will always dine out.

Mobile Ordering 215

Mobile Ordering Front of House Customer Service Customer Experience 215

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack were up this May +8 percent compared to May 2019 and up +3 percent compared to two years ago. Each daypart — morning meal, lunch, dinner, and P.M.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth.

2020 196

2020 Point of Sale Fast Casual Online Ordering 196

Modern Restaurant Management

DECEMBER 4, 2019

In fact, they love it so much that overall restaurant industry sales are projected to reach a record high of $863 billion in 2019. What’s on our collective horizon for the future of dining? Currently, binary experience dictates where consumers dine. Want a lightning-fast grab-and-go experience? Or can they?

Fast Casual 123

Fast Casual Customer Experience Point of Sale Mobile Ordering 123

Black Box Intelligence

NOVEMBER 17, 2022

Leading the industry in average check growth during October were casual dining and quick service, while the segments with the smallest increase in check were fine dining and upscale casual. The segments with the weakest 3-year growth remain family dining and casual dining. With roughly 2.5

Front of House 98

Front of House Fast Casual Back of House Fine Dining 98

Modern Restaurant Management

DECEMBER 4, 2020

There’s just not the same amount of volume in takeout as there is in in-person dining.” Additionally, the results indicate that the negative effect of COVID-19 was smaller for fast-food restaurants compared to full-service establishments. Upscale/fine-dining restaurants. ” The Long Road to Recovery.

Loyalty Program 145

Loyalty Program Online Ordering Consumer Goods Fast Casual 145

Black Box Intelligence

DECEMBER 16, 2022

All industry segments were able to achieve positive same-store sales growth during November when compared to their sales for the same month back in 2019, which undoubtedly is welcome news for the industry. The only segment that was able to post positive 3-year same-store traffic growth during November was Fine Dining.

Fast Casual 98

Fast Casual Point of Sale Front of House Fine Dining 98

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. Consumer Spending on Dining Out.

2020 192

2020 Influencer Point of Sale Food Safety 192

Black Box Intelligence

SEPTEMBER 21, 2021

These are fast-changing times for all types of restaurants. Quick-service and fast casual restaurants fall under the limited-service umbrella. Fine dining, upscale, casual family dining and casual dining restaurants fall under this category. Family dining restaurants. Fine dining.

Fast Casual 98

Fast Casual Fine Dining BOH FOH 98

Black Box Intelligence

MARCH 10, 2020

The number of restaurants reopening their dining rooms has steadily increased in recent days. As of Saturday, May 9, on average almost 30% of the restaurants operated by the companies that participated in our Restaurants Recovery Sales Flash survey opened their dining rooms in some capacity. Texas allowed dining rooms to open on May 1.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Black Box Intelligence

SEPTEMBER 16, 2022

The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. . Off-Premise Dining May Play A Bigger Role; But Reviews Paint A Complex Picture . Even though customers are choosing the off-premise dining option more often, they aren’t necessarily satisfied.

Fast Casual 97

Fast Casual Point of Sale Front of House Fine Dining 97

Black Box Intelligence

AUGUST 20, 2022

July’s top performing segments based on sales growth were Family Dining and Fast Casual. The industry’s worst performing segments – those posting negative YoY same-store sales growth – were Casual Dining and Fine Dining. Limited-service includes quick service, and fast casual.

Fast Casual 98

Fast Casual Fine Dining Point of Sale Casual 98

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical. Shasta, California.

2020 180

2020 Online Ordering Customer Experience Point of Sale 180

Modern Restaurant Management

MARCH 3, 2023

." Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal."

2023 203

2023 2022 Consumer Goods Point of Sale 203

Modern Restaurant Management

DECEMBER 6, 2019

In the restaurant industry, several food safety and operational issues are consistent issues across restaurants, no matter if they are fine dining, casual dining, fast casual, or quick service restaurants. Measuring success in these areas may help drive KPI success.

Food Safety 113

Food Safety Catering Fast Casual Food 113

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp’s diners seated data shows significantly more people are dining-in at restaurants. Yelp's Economic Impact Report. Diners are Ready, but Concerned.

2020 180

2020 Travel Food Safety Consumer Goods 180

EATER

DECEMBER 1, 2023

Illustration by Bea Hayward Once a luxury reserved for posh dinners, fish roe has become the snack du jour at restaurants across the country — and it’s blurring the lines between casual and formal dining Caviar has gone on a journey over the past few years. It was probably $100 or $125 for an ounce of caviar.

Fast Casual 114

Fast Casual Fine Dining 2008 Pricing 114

Restaurant Clicks

OCTOBER 23, 2021

city, with neighborhood pizza spots, fine-dining classic Italian, and even pizza food trucks serving up numerous styles of fabulous pies. Located in Charlotte’s second ward, Capishe: Real Italian Kitchen won Charlotte Business Journal’s recognition as one of the best new restaurants in town in 2019.

Seasonal Menu 123

Seasonal Menu Online Ordering Fine Dining Fast Casual 123

Modern Restaurant Management

DECEMBER 31, 2019

2019 brought a rapid increase of dairy-free and vegan options for consumers in restaurants including ice cream, cheese, chicken, beef and continued innovations for fish, lamb and milk. With the rise of delivery and take-out, restaurants will start getting creative with the in-dining experience. Plant-based Menu Items.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

Franchise 180

Franchise Franchising Leadership Beverage 180

Black Box Intelligence

JULY 26, 2022

For the first time in over a year, segment frontrunner Fine Dining experienced its biggest drop in sales growth for the month of June. Upscale Casual also saw a steep decline compared to May 2022. Black Box Intelligence Analysts investigated average guest check growth in Q2 2022 compared to Q2 2019.

Fast Casual 98

Fast Casual Point of Sale 2022 Fine Dining 98

Modern Restaurant Management

DECEMBER 17, 2020

” The survey, conducted by Untold Insights on behalf of Oracle Food and Beverage, polled 502 consumers in the United States in November 2020 about their dining and gifting plans for the holiday season. percentage points compared to the same month in 2019. Hassle-free holiday meals. ” The gift of food.

2020 167

2020 Point of Sale Consumer Goods Seasonal Menu 167

Modern Restaurant Management

OCTOBER 24, 2024

B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list.

Certification 88

Certification Fast Casual Sustainability Front of House 88

Restaurant Clicks

SEPTEMBER 29, 2020

Generally speaking, there are 3 major types of restaurants; quick service, casual, and fine dining. Even using the word “burger” in the title could hint to people that you’re a fast food restaurant. Casual dining restaurants can do the same thing. One word titles can be very trendy.

Fine Dining 119

Fine Dining Fast Casual Customer Service Dine-in 119

EATER

JULY 11, 2022

From what she’s seeing, the reservations in the city are more in demand now than they were even in 2019. As the Wall Street Journal recently reported , Resy saw its busiest month ever this April, Tock has experienced record-breaking traffic, and OpenTable reported fewer walk-ins at restaurants in 2022 than in 2019.

Front of House 89

Front of House Reservations Fine Dining Back of House 89

A Wine Story

JUNE 18, 2020

Like most of the top wineries in the Napa Valley, Stags Leap Wine Cellars long ago replaced casual, complimentary wine tasting at the winery bar with elegant, orchestrated “tasting experiences.”. After the tour, your group of 12 (the maximum number permitted) walk to a stunning private dining room overlooking the vineyard. Click Here

Vineyard 153

Vineyard Food 2016 Education 153

Margin Edge

MARCH 16, 2021

After an unprecedented and unparalleled crash, restaurants have clawed their way back up – taking steps forward, getting pushed backwards – but ultimately beginning to close the vast gap between Covid-era sales and 2019 sales. Plus, restaurant sales are no longer just coming from customers dining on-site. All Restaurant Sales.

Fast Casual 52

Fast Casual Point of Sale Fine Dining Casual 52

EATER

OCTOBER 24, 2023

As Serena Dai wrote for Eater New York in 2019, Sweetgreen is the new power lunch : “Today, an office worker who brings a Sweetgreen bowl back to their desk is signaling not only that they are culturally relevant and hold progressive values, but also that they have the salary to spend $15 on a beautifully composed bowl of raw vegetables.”

Fast Casual 95

Fast Casual Email Marketing 2014 Fine Dining 95

Modern Restaurant Management

MARCH 11, 2020

Smart Foodservice had 2019 revenues of approximately $1.1 The majority of fast-casual and fine dining operators are meeting this challenge head-on by adding new offerings monthly,* driving increased competition with bar-and-grill operators. " The TWO HENS monthly license fee is $249. .

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Black Box Intelligence

SEPTEMBER 13, 2021

With delivery and drive-thru, you can serve those customers you have to turn away because your dining area is too packed. Average check is the measurement of how much guests spend when they dine with you. As of mid-2021, restaurant sales performance is surging, with comp sales up by 8.10% compared to 2019. Average Check.

Guest Recovery 98

Guest Recovery Point of Sale 2021 Fast Casual 98

Modern Restaurant Management

SEPTEMBER 14, 2021

Greg joined the Restaurant Facility Management Association (RFMA) in 2016, earned his Certified Restaurant Facility Professional designation in 2017, was chosen Restaurateur of the Year in 2019, and currently serves on the RFMA Board of Directors. Paul Soulliere: Information Systems Manager | 25 years.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

The Restaurant Times

SEPTEMBER 22, 2021

According to a report by RedSeer Management Consulting, cloud kitchens are set to be a $2 billion industry in India by 2024, up from $400 million in 2019. Before Covid-19, there was a distinct divide between delivery centric focussed and dine-in brands. However, this would not be the case going forward. Source: TechCrunch.

Fine Dining 52

Fine Dining Fast Casual Customer Experience Online Ordering 52

Black Box Intelligence

SEPTEMBER 26, 2024

Comp Traffic Best Region: California Best Segment: Fine Dining Best Cuisine: Chicken Worst Region: NY-NJ Worst Segment: Family Dining Worst Cuisine: Sandwich August marked a potentially pivotal moment for the restaurant industry. In addition, Fast Casual, and Upscale Casual were also successful.

Front of House 52

Front of House Point of Sale Guest Recovery Back of House 52

Restaurant Clicks

NOVEMBER 9, 2021

The first restaurant on my list is for those who enjoy a more immersive, sensory dining experience. does not offer casual dining, so I suggest you book a reservation before going in. If you call ahead of time, you can reserve a private dining spot on the beach or the private dining room for slightly larger groups.

Reservations 105

Reservations Fast Casual Front of House Seating 105

Black Box Intelligence

NOVEMBER 17, 2022

Leading the industry in average check growth during October were casual dining and quick service, while the segments with the smallest increase in check were fine dining and upscale casual. The segments with the weakest 3-year growth remain family dining and casual dining. With roughly 2.5

Front of House 40

Front of House Fast Casual Back of House Fine Dining 40

EATER

MAY 2, 2023

in 2019), including streaming and retail, amounting to over $200/month. These so-called VIP customers come up often in discussions about restaurant subscriptions, whether it’s fast casual or fine dining. At this point, I’m extremely hesitant to sign up for any new subscriptions, even from the restaurants I love.

Loyalty Program 84

Loyalty Program Social Media Customer Service 2022 84