Modern Restaurant Management

JULY 15, 2020

Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants. In 2019 we were introduced to the chicken sandwich war, and in 2020 it raged on as chain and independent restaurants added the sandwich to their menus for diners to enjoy.

2020 195

2020 Mobile Ordering Point of Sale Food Supply 195

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack were up this May +8 percent compared to May 2019 and up +3 percent compared to two years ago. Each daypart — morning meal, lunch, dinner, and P.M.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

MAY 5, 2021

Reassuringly, On Premise velocity is showing positive signs of nearly reaching levels seen in 2019. Casual Dining velocity has grown by 158 percent over the same period, suggesting many of the Casual Dining business models were able to maintain sales to some degree through pandemic restrictions. " Beverage Insights.

2021 196

2021 Coupons Loyalty Program Fast Casual 196

Foodable

JANUARY 6, 2022

The Fast Casual Nation Podcast offers exclusive interviews with experts ranging from top chefs and brand makers to executives and restaurants who work in one of the fastest-growing segments of the restaurant industry. And then I was promoted to vp of operations in 2019 and now we are here today.” Listen to "99.

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Hospitality Fast Casual Casual Training 105

Modern Restaurant Management

DECEMBER 4, 2019

In fact, they love it so much that overall restaurant industry sales are projected to reach a record high of $863 billion in 2019. They want a flexible, fast, customized, and “frictionless” dining experience — one without the “drag” of unnecessary steps or interactions. Or can they?

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Fast Casual Customer Experience Point of Sale Mobile Ordering 123

Modern Restaurant Management

AUGUST 31, 2021

The comparable week last year (to August 22 2020), while in recovery compared to the height of restrictions, was still lower than the same week in 2019. However, velocity remains strongly positive versus last year (+43 percent) and 2019 (+20 percent). Sales velocity is now +20 percent vs August 24, 2019.

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2021 2019 Point of Sale White Paper 158

Modern Restaurant Management

FEBRUARY 18, 2020

At Capriotti’s we are on a continuous and ever accelerating path toward innovation while building on our unique heritage. In the short term, it’s QSR that will experience labor improvement, then fast-casual. Restaurants will become increasingly casual. Historical and predictive Sales data.

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Mobile Ordering Front of House Customer Service Customer Experience 215

Modern Restaurant Management

DECEMBER 21, 2020

Chris Prociv, VP Marketing & Innovation at La Brea Bakery. The restaurant industry continues to face many pandemic-induced restrictions, and rather than giving up, brands have decided to innovate. In 2020, Uber Eats expanded their network of supported restaurants to 500,000 from 220,000 in 2019, and gross bookings from $14.5

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Modern Restaurant Management

DECEMBER 28, 2020

Some of these innovations include digital menus, contactless payments, marketing solutions, and cloud-based POS. I see flat-fee QSR, hybrid or fast casual restaurants with fixed-price approachable menus of typically unattainable offerings, such as Burger Lobster (lobster) and Sugarfish (sushi, omakase) becoming more popular.

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2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

DECEMBER 28, 2020

Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Also, innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Chris Prociv, VP Marketing & Innovation at La Brea Bakery. Colin Palfrey, CMO of Majesty Coffee.

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2021 Mobile Ordering Kitchen Safety Loyalty Program 230

Modern Restaurant Management

DECEMBER 20, 2023

While these tools have so far proven revolutionary as time-savers, the months ahead will reward innovation-minded restaurant leaders willing to go beyond these entry-level AI uses and find new ways to leverage it for improved customer engagement, back-end data processing and more. percent YOY and down 20 percent compared to pre-pandemic 2019.

2023 197

2023 Loyalty Program Mobile Ordering Consumer Goods 197

Modern Restaurant Management

OCTOBER 22, 2020

The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

JANUARY 17, 2020

This investment comes at a pivotal time, as the Indian fast casual has more than 50 franchise and corporate locations in varying stages of development across the United States, including two franchised locations that recently opened in Atlanta and Orange County, California. Curry Up Now Secures Investment. Black Bear Diner Ads Execs.

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Franchise Franchising Fast Casual 2020 136

Modern Restaurant Management

DECEMBER 21, 2020

Third – and this is true of all industries, not just restaurants: being innovative and flexible has tremendous value. You have to constantly adjust and innovate based on what's happening in the marketplace and environment. Matt Eisenacher, VP of Brand Strategy and Innovation, First Watch.

2020 180

2020 Online Ordering Customer Experience Point of Sale 180

Modern Restaurant Management

JANUARY 13, 2020

According to Tripleseat customers throughout the US, there was an increase in guests requesting a variety of plant-based or meatless fixings 2019, with many new plant-based options being offered. percent in the first week of January across fast casual and quick service restaurants in the UK as compared to the first week of December.

Dietary Restrictions 189

Dietary Restrictions Fast Casual Menu Tip Distribution 189

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. IHOP® unveiled the latest plans to launch a pilot of its new fast-casual concept, flip’d by IHOP (flip’d).

Franchise 189

Franchise Franchising Fast Casual Loyalty Program 189

Modern Restaurant Management

JANUARY 3, 2024

. – Peter Kellis, Founder and CEO of TRAY As consumers continue to prioritize convenience, we believe the expectations that restaurants offer an accessible and seamless experience will continue to rise, particularly in the fast-casual category. 2024 will be a year of value and beverage innovation.

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2024 Loyalty Program Customer Experience Customer Service 132

Black Box Intelligence

MARCH 4, 2021

Chipotle Mexican Grill introduced Chipotlanes in 2019 and accelerated rollouts of the drive-thru system in 2020. Innovation was already under way for the restaurant industry in this area; the pandemic simply accelerated it. Although difficult to envision now, this innovation and growth is exciting for the industry.

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Design Mobile Ordering Fast Casual Customer Service 98

Modern Restaurant Management

SEPTEMBER 27, 2024

Fast-Casual Fast Growth Rising prices in recent years have evidently been good for someone: Fast-casual restaurants. ” That report finds that, through the first half of 2024, fast-casual restaurants saw visit growth of 3.2 The fast-casual burger chain increased prices by 2.5

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Food Truck Fast Casual 2024 Food 100

Modern Restaurant Management

NOVEMBER 2, 2021

We strongly believe that our significant experience in the QSR space, our strong digital focus, our ability to innovate, as well as our proven execution capabilities, will enable Subway to become a dominant player in the region.” ” Creating Multi-Brand Platform of Premium Casual Restaurant Concepts. million. .”

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Franchise Franchising Leadership Beverage 180

Modern Restaurant Management

DECEMBER 31, 2019

2019 brought a rapid increase of dairy-free and vegan options for consumers in restaurants including ice cream, cheese, chicken, beef and continued innovations for fish, lamb and milk. FAT Brands, Andy Wiederhorn – The proliferation of plant-based proteins in restaurants can’t be ignored.

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2020 Kitchen Safety Consumer Goods Point of Sale 138

The Restaurant Group

SEPTEMBER 16, 2020

million employees (as of 2019), both of which have been especially hard hit by the necessary restrictions. The restaurant industry is nothing if not innovative and resilient. Through this innovation and will to thrive, businesses in the industry can capitalize on the opportunities available in this new environment.

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Online Ordering Delivery Point of Sale Customer Service 148

Modern Restaurant Management

FEBRUARY 27, 2020

However, of the job openings filled in 2019, nearly half of them were filled by either new entrants to the workforce or people promoted from other positions in the same restaurant. In an average week, 83 percent of adults dine at fast food and fast casual restaurants. Q4 2019 Foot Traffic. A few of Placer.ai

2020 192

2020 Influencer Point of Sale Food Safety 192

Foodable

MARCH 29, 2022

After more than a year of a bear market in innovation stocks that are not part of broad-based public equity benchmarks, we believe Instacart’s move marks the first major publicly announced valuation cut by a private startup. Fast Casual Drive-Thru? Listen to "200. Has Private Equity Money Dried up for Restaurants?" on Spreaker.

Fast Casual 105

Fast Casual Employee Relations 2021 Point of Sale 105

Modern Restaurant Management

DECEMBER 13, 2019

HOP® Restaurants announced plans to launch Flip’d by IHOP™, a new fast-casual concept in the U.S., “In looking at what exists today in terms of fresh, fast menu options — particularly at breakfast — there’s still tremendous opportunity for growth,” said Jay Johns, President of IHOP.

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Mobile Ordering Catering POS Customer Experience 100

Marketing4Restaurants

DECEMBER 22, 2019

Secret Sauce’s episodes on Menu Engineering received a lot of traction which also covers The Restaurant Innovation and Creativity Model, Menu Engineering For Fun And Profit and Using the BCG Matrix to increase the profitability in your Restaurant. Restaurant Unstoppable. Restaurant Owners Uncorked. How Small Chains Can Tackle Delivery.

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2020 Email Marketing Tip Distribution Fast Casual 98

Modern Restaurant Management

DECEMBER 14, 2020

. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our Tractor Adds Pouring Partners.

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Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

MARCH 13, 2020

ICV will combine the remaining DRH and JK&T Wings sports bars, which it acquired in October 2019, making the combined company the largest franchisee of BWW. ” In October 2019 ICV made a significant investment in JK&T Wings, a leading franchisee of Buffalo Wild Wings, in partnership with management.

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Franchise Franchising Customer Experience Customer Service 145

Modern Restaurant Management

MARCH 11, 2020

Smart Foodservice had 2019 revenues of approximately $1.1 ” The 25th edition of Scoop features products designed to help bar-and-grill operators easily get creative and innovate with their menus, with elevated, upsell-worthy versions of their traditional bar-and-grill fare. Innovative Experiences. Plant-Based Burger Patty.

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Bar Cash Management Loyalty Program Point of Sale 154

Foodable

JULY 13, 2021

Three Key Points: Smokey Bones launched its first two virtual brands in 2019. The chain has been recognized as one of the top twenty fast casual brands to watch by Fast Casual Magazine. Its virtual brand, Wing Experience, was also named QSR Magazine’s most exciting virtual brands in the United States.

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Fast Casual Casual Magazine 2019 52

Modern Restaurant Management

JULY 1, 2020

In addition, the cheaper price tag that most fast food outlets offer may be appealing to consumers tightening their budgets amid the pandemic. This report’s results are based on surveys conducted over a 12-month period from April 2019 to March 2020—the month when the first U.S. In 2019, 15.7 percent to 77.9.

2020 180

2020 Travel Food Safety Consumer Goods 180

Black Box Intelligence

NOVEMBER 16, 2021

In our latest review of restaurant industry performance, sales are up compared to 2019. compared to 2019. in fast casual restaurants in Q3 compared to Q2. But now, guests are beginning to care more about overall restaurant value and there are more opportunities to implement innovative ways to reach customers.

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Guest Recovery Loyalty Program Email Marketing Customer Service 98

Qu

MARCH 16, 2023

That’s the key takeaway from Qu’s fourth annual survey of quick service restaurants (QSRs) and fast casual brands with more than 25 locations. In addition, QSR growth is expected to outperform fast casual. There were some differences in priorities between QSRs and fast casual brands.

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2023 Fast Casual Point of Sale Technology 52

Modern Restaurant Management

DECEMBER 17, 2020

According to Nielsen CGA's COVID-19 On Premise Impact Report, On Premise velocity in outlets that are currently operational has increased +146 percent in the week of December 5 v March 28 when the On Premise shutdown initially commenced, velocity in the latest week is down -48 percent compared to December 7 2019.

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2020 Point of Sale Consumer Goods Seasonal Menu 167

Modern Restaurant Management

MARCH 3, 2023

" At least 4 in 10 operators in each of the three limited-service segments — quickservice, fast casual, and coffee and snack — believe the addition of drive-thru lanes will become more common in 2023. For others, outdoor dining and alcohol-to-go are becoming table stakes.

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2023 2022 Consumer Goods Point of Sale 203

Aaron Allen & Associates

SEPTEMBER 30, 2022

Whether you are a restaurant chain looking for ways to innovate the menu and bring more frequent or new visits, an investor hedging bets on what plant-based companies will lead the segment, or a supplier looking to sell into restaurants , here are some of the most important plant-based trends impacting the foodservice industry.

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Marketing 2022 Point of Sale Allergens 105

Modern Restaurant Management

SEPTEMBER 15, 2020

” The majority of SALIDO's employees joined NAB following the acquisition to continue innovating the Restaurant OS. Food trucks, pop-up supper clubs, fast-casual restaurants, and brewpubs are all a part of the unique culinary fabric of this country. Learn About Fast-Casual Dining.

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Fast Casual Casual Menu Mobile Ordering 162