Modern Restaurant Management

JANUARY 3, 2024

Moreover, in the coming year, early access to novel menu additions is set to become a sought-after offering. Restaurants will entice their customers with the privilege of being among the first to savor new menu items, creating a sense of exclusivity and fostering anticipation. – Joe Hand Jr.,

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Modern Restaurant Management

DECEMBER 16, 2019

While restaurant sales were lower for November of 2018, November of 2019 did not include the same holiday headwinds. Second, the shift of Thanksgiving into December of 2019 converts from tailwind to headwind this month. percent from 2018 to 2019, sales for the whole weekend only increased about four percent. First, at 2.1

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

AUGUST 16, 2021

Consumer spending at restaurants was up +32 percent in the April-May-June 2021 quarter compared to the same quarter last year, and for a pre-pandemic view, flat compared to the same quarter in 2019. Despite the gains, FSR dine-in visits are down -37 percent from the second quarter of 2019. foodservice industry. “The U.S.

2021 180

2021 Guest Recovery 2019 Point of Sale 180

Chowly

FEBRUARY 23, 2024

The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Additionally, 81% of potential consumers express likelihood in joining loyalty programs, signaling a growing appetite for personalized and rewarding dining experiences.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

SpotOn

SEPTEMBER 20, 2024

  Catering company lunches and take-out and delivery orders through Caviar (acquired by DoorDash in 2019) quickly became 20% of our restaurant sales and added an additional 12% in total revenue.    In fact, Southern Fried Chicken became a staple on the constantly evolving seasonal menu.

Loyalty Program 75

Loyalty Program Online Ordering Point of Sale Customer Service 75

Modern Restaurant Management

SEPTEMBER 15, 2021

“The Discerning Diner report provides our members with the information they need to make choices around everything from menu selections and customer service options, to marketing initiatives and possible new revenue streams that today’s consumer is interested in. Sales velocity is now +35 percent vs September 7, 2019.

2021 178

2021 Retail Loyalty Program Online Ordering 178

The Restaurant Group

NOVEMBER 9, 2020

In a recent 2019 restaurant survey, almost half (45%) of the U.S. Keep it basic and uncluttered, posting only engaging and relevant content – like the current menu, pictures of the most popular entrees and desserts, what delivery options are available, and any current promotions, such as “free delivery with your first order!”

Social Media 164

Social Media Loyalty Program Customer Service Customer Experience 164

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. As its menus adapt to consumer behavior, this technology could drive larger and faster orders – and higher revenue.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

EATER

OCTOBER 21, 2024

PLNT Burger further incentivizes plant-based purchases by turning that data into a loyalty program, rewarding customers with free food for amounts of water or land “saved.” On its website, the restaurant describes itself as a place that “strives to source local, sustainable and organic when possible,” and lists its farmers on the menu.

Sustainability 124

Sustainability Sourcing Consumer Goods Seasonal Menu 124

iTab POS

FEBRUARY 5, 2019

Whether it’s the ambiance, decor, or (most importantly) the menu, make sure it’s something that gets everyone eagerly lining up at your door. Loyalty Programs. Utilize a loyalty program to build a relationship with your customers and reward them for returning through exclusive discounts and deals by racking up loyalty points.

2019 45

2019 Loyalty Program Social Media Merchandise 45

Modern Restaurant Management

JANUARY 12, 2022

But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands. 58 percent of consumers rate healthy options on menu as important, with families rating this the highest at 74 percent, followed by Millennials at 71 percent.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

7 Shifts

JANUARY 20, 2023

In 2019, diners spent $81.30 If you don't want to give out discounts, consider other perks like loyalty cards or free dessert. To speed things up, you could build a loyalty program or organize giveaways leading up to important events like the Super Bowl. on average during Sunday's game. But how do you stand out?

Specials 195

Specials 2023 Social Media Email Marketing 195

Lavu

DECEMBER 16, 2019

While it may seem like just another trend it’s really the next best thing for expanding your customer base and building customer loyalty. How to Build a Loyalty Program. If you don’t already have a loyalty program started, you’ll need to think about the following while considering an app: know your customer base.

Loyalty Program 78

Loyalty Program Customer Service Point of Sale Mobile Ordering 78

Modern Restaurant Management

FEBRUARY 10, 2020

58 of the top 100 restaurant chains are taking advantage of the plant-based market opportunity–even increasing their plant-based offerings from 25 to 50 percent of their menu, like Panera Bread plans to do. to its menu. Iconic brands like Burger King, Carl's Jr., Carl’s Jr.’s “More top U.S.

Hospitality 183

Hospitality Food Consumer Goods 2019 183

The Restaurant Times

JUNE 12, 2021

In an exclusive conversation with The Restaurant Times , Mr. Tapan Vaidya, CEO of PJP Investment Group, discusses the new menu innovations and proactive steps taken by the group to enrich their customer experience. Adapting The Menu To Ongoing Customer Trends. Significance of Technology in Streamlining Restaurant Operations.

Innovation 52

Innovation Technology Menu Loyalty Program 52

Black Box Intelligence

NOVEMBER 16, 2021

While one great deal or special may drive restaurant revenue, the reality is most restaurants need a mix of specials, discounts and loyalty rewards to offer a little something for everybody. In our latest review of restaurant industry performance, sales are up compared to 2019. compared to 2019. Restaurant sales data trends.

Guest Recovery 98

Guest Recovery Loyalty Program Email Marketing Customer Service 98

Modern Restaurant Management

DECEMBER 28, 2020

Just Salad was the first national restaurant chain to label its entire menu with carbon emissions similar to how brands like Allbirds had done in the retail sector. Following our announcement that we carbon labeled our menu, Panera and Chipotle followed with something similar shortly after. Colin Palfrey, CMO of Majesty Coffee.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Lavu

MAY 27, 2020

In November 2019, Saleem S. Khatri, CEO of Lavu and MenuDrive, wrote that the National Restaurant Association 2019 State of the Industry report indicated that nearly half of adults were more likely to order food delivery online than just two years prior. Due to the coronavirus, you can get a free 90-day trial of MenuDrive.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

Apicbase

FEBRUARY 29, 2024

Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. The second option was to cut menu items. In the US, most operators (67%) increased their menu prices in 2023.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

OCTOBER 22, 2020

Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses. The program’s goal is to create 100 Black-owned franchise restaurants by the end of 2022 and to continue growing that number.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

DECEMBER 4, 2020

The index details the average household expenditure for food away from home in 2019 compared for the early part of the pandemic for every county in the U.S. in a collaborative report with PYMNTS.com, revealed that about 93 million consumers would spend more if their restaurants offered loyalty and online ordering.

Loyalty Program 145

Loyalty Program Online Ordering Fast Casual Consumer Goods 145

EATER

MAY 2, 2023

Some are essentially beefed up loyalty programs promising perks like free delivery and points that can be used toward future purchases; others are monthly meal deliveries that drop chef-prepared dinners right on your doorstep; and others are wine clubs that bundle bottles with tasting notes to turn subscribers into instant connoisseurs.

Loyalty Program 92

Loyalty Program Social Media Customer Service 2022 92

The Restaurant Times

NOVEMBER 15, 2021

Introducing a better POS system, staff training programs, or even completely rethinking their services are examples of strategies to achieve this balance. As a result, it’s a good idea to adapt your menu based on whether customers will be eating in or taking it out. Loyalty Programs.

Loyalty Program 52

Loyalty Program Online Ordering Social Media Point of Sale 52

Bingage

APRIL 14, 2021

Mobile POS Terminals Market size exceeded USD 20 billion in 2019 and is predicted to expand at a CAGR of around 19% between 2020 and 2026. User Interface – Easily accessible, simple & fast Online Menu Integration – Allows to manage menu and you can easily change the menu at Zomato, Swiggy, etc.

POS 97

POS Online Ordering Loyalty Program Point of Sale 97

Next Restaurants

FEBRUARY 5, 2020

Eating out at restaurants has gained increasing popularity in the past few years – 45% of diners were going out to eat multiple times a week in 2019! The menu matters, technology is a game-changer, and diners want you to know they are loyal customers, but first, they must find you. Create A Stunning Menu.

Loyalty Program 78

Loyalty Program Social Media Food Truck Customer Experience 78

Bingage

NOVEMBER 18, 2019

So 2019 is coming to a close, people must be started planning for the evening. People must be searching for the New Year events for 2019 , it will be great if you add your name too! Valid till 31 december 2019. STOP Offering Loyalty Points!! A restaurant referral program helps with that. Go with Mild decoration.

Loyalty Program 81

Loyalty Program Social Media Email Marketing Advertising 81

Modern Restaurant Management

FEBRUARY 6, 2020

We think CPK’s creative California vibe and innovative menu will resonate with Albertans and offer something completely new in the market.” ce launched its franchise program to expand the concept across the nation. ” In 2019, Accelerated Franchised Concepts (AFC) closed on a minority investment into Raw J?ce,

Franchise 153

Franchise Franchising Fast Casual Customer Experience 153

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. Plans that were originally revealed in 2019 focused primarily on footprints in large metropolitan cities.

Franchise 189

Franchise Franchising Fast Casual Loyalty Program 189

The Restaurant Times

JUNE 29, 2020

According to data, cloud kitchen revenues in the UAE and Saudi Arabia jumped 160 percent in 2019 and is currently worth more than $65 million. Remember to highlight the USPs of each brand, along with creating a crisp and concise menu. Create Loyalty Programs.

Loyalty Program 98

Loyalty Program Email Marketing Marketing Mobile Ordering 98

Modern Restaurant Management

AUGUST 14, 2020

“Since launching the franchise initiative in October 2019, we have been energized by the interest and excitement from experienced multi-unit operators who want to get involved with the brand,” said Bill Phelps, CEO of Dave’s Hot Chicken. Pieology added more than 1,100 loyalty members in just two days during the soft opening.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Modern Restaurant Management

MARCH 11, 2020

Smart Foodservice had 2019 revenues of approximately $1.1 ” The 25th edition of Scoop features products designed to help bar-and-grill operators easily get creative and innovate with their menus, with elevated, upsell-worthy versions of their traditional bar-and-grill fare. All Natural Pulled Uncured Bacon.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

JUNE 3, 2021

Fast and easy (56 percent) ties with coupons and deals (56 percent) for the top reasons consumers download apps followed by earn and track loyalty points (48 percent), easy payment options (43 percent), and to avoid long lines (40 percent). Modern menu boards. Independence Day on 4 July had little impact on sales in 2019.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

The Restaurant Times

JANUARY 30, 2022

Approximately 92 percent of respondents believe influencer marketing is an effective kind of marketing, according to the 2019 Influencer Marketing Benchmark Report. Look for food bloggers with a significant following on social media platforms like Instagram, where people can see and interact with beautiful photographs of your menu.

Innovation 52

Innovation Marketing Loyalty Program Social Media 52

Goliath Consulting

DECEMBER 12, 2020

Cameras can also be programmed with new algorithms that can monitor whether people are wearing masks and complying with public health guidance, with facial recognition now being developed so that it can even accurately identify faces even through the masks or face coverings (3, 4). And the best part? Quality Control.

2021 167

2021 Kitchen Safety Food Safety Loyalty Program 167

Bingage

FEBRUARY 6, 2020

Places that have a special menu or promotion. Restaurant with a good loyalty program , that increase chances of visiting by 22%. Valentine Special Menu. Special Day known for a special menu, Conduct a meeting with your chef and create a valentine special menu with a catchy name.

Marketing 98

Marketing Loyalty Program Social Media Email Marketing 98

Modern Restaurant Management

JUNE 15, 2021

In fact, the number of diners seated via Yelp was up 48 percent in May 2021 compared to May 2019. Nearly 6,600 new restaurant and food businesses opened in May 2021, a 42 percent increase from May 2020 and down by only 21 percent from May 2019. They saw a similar increase in diners seated in April 2021. Returning to On Premise.

2021 197

2021 Fast Casual Online Ordering Consumer Goods 197

Modern Restaurant Management

JANUARY 13, 2020

Now that the new year is here, it’s the perfect time for restaurant operators to review their 2019 performance and identify areas that can be improved in 2020. Some common areas where creating a sound process can lead to improved efficiency include: Menu audits. Customer email capture via a digital loyalty or marketing program.

2020 189

2020 Website Management Online Ordering Point of Sale 189