Restaurant365

DECEMBER 12, 2019

Restaurant owners are keeping their eyes on key trends from 2019 while preparing for emerging technology in 2020. Flexible restaurant management software, point of sale (POS) systems, and accounting systems that share a single database allow for continuous sync between operations, sales and labor, and bookkeeping.

2019 88

2019 Technology Front of House Mobile Ordering 88

Modern Restaurant Management

NOVEMBER 4, 2021

Is this bringing in customers that tend to order from the dinner or lunch menu? How far are customers driving for this new menu item? And as restaurants pull more sales through their digital menus they benefit from additional first-party data, stronger customer relationships, and margin expansion.

Mobile Ordering 203

Mobile Ordering Marketing Menu Fast Casual 203

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 194

Loyalty Program Online Ordering Cash Management Point of Sale 194

Modern Restaurant Management

DECEMBER 20, 2021

The concept goes far beyond a simple online menu or QR code. Every dine-in experience starts with a menu, so having yours available online is the first step to going contactless. However, restaurants have discovered that not all online menus are made the same. So what makes a good contactless menu?

Mobile Ordering 227

Mobile Ordering Online Ordering Consumer Goods Customer Experience 227

Modern Restaurant Management

DECEMBER 20, 2023

As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. . We initiated our bottomless brunch menu on weekends, which actually helped us finish our weeks stronger than before. Here are some of their insights. Click here for the first part.

2023 197

2023 Loyalty Program Mobile Ordering Consumer Goods 197

Modern Restaurant Management

DECEMBER 20, 2022

Technomic is forecasting that the industry’s total value will only be 90 percent of 2019’s value in real terms. While sales have in many cases, rebounded, operators faced ongoing struggles from inflationary pressure on food costs, hiring and retaining staff, along with supply chain issues and availability of key items.

2022 197

2022 Food Supply Point of Sale Dietary Restrictions 197

Modern Restaurant Management

JANUARY 12, 2022

71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. 65 percent rely on mobile ordering for 11 percent or more of sales. 25 percent rely on mobile ordering for more than 20 percent of sales. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

APRIL 13, 2022

A fragmented supply chain is also increasing ingredient costs, leading restaurants to balance staff churn with a changing menu to keep revenue consistent. A fragmented supply chain is also increasing ingredient costs, leading restaurants to balance staff churn with a changing menu to keep revenue consistent.

POS 215

POS Food Supply Mobile Ordering Point of Sale 215

Modern Restaurant Management

AUGUST 16, 2021

Consumer spending at restaurants was up +32 percent in the April-May-June 2021 quarter compared to the same quarter last year, and for a pre-pandemic view, flat compared to the same quarter in 2019. Despite the gains, FSR dine-in visits are down -37 percent from the second quarter of 2019. The State of the Restaurant Industry.

2021 180

2021 Guest Recovery 2019 Point of Sale 180

Modern Restaurant Management

AUGUST 31, 2021

The comparable week last year (to August 22 2020), while in recovery compared to the height of restrictions, was still lower than the same week in 2019. Average outlet $ sales (velocity) trends have generally been flat or in slight decline in recent weeks. Sales velocity is now +20 percent vs August 24, 2019. California.

2021 158

2021 Point of Sale 2019 White Paper 158

Lavu

JUNE 3, 2019

Take advantage of the festive, summer vibes and offer a special seasonal cocktail menu. With a bar POS system , adding new menu choices is fast and simple. Restaurants see a 26% uptick in sales with seasonal menus and a 23% increase in average ticket size. . In other words, it’s party time! Smoke Your Drinks.

2019 60

2019 Seasonal Menu Point of Sale Compost 60

Modern Restaurant Management

SEPTEMBER 15, 2020

TIPs offers training for individuals on the responsible sale, service and consumption of alcohol. This edition of MRM News Bites features tech takeovers and teamings, product introductions, the latest Fall Scoop and how much would you pay for a cup of ice? Hospitality Recovery Coalition. Unfortunately, many already have. NAB Acquires SALIDO.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Chowly

FEBRUARY 23, 2024

While restaurant sales are predicted to rise in 2024, high operational costs will limit profit margins. Sales and Economic Forecast Independent restaurants bore the brunt of the pandemic, with approximately 10% closing in 2020 compared to 2.5% Sales are projected to rise, but the higher cost of doing business will challenge margins.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Black Box Intelligence

DECEMBER 16, 2022

Best and worst performing region, segment and cuisine is based on same-store sales growth. Restaurant Sales & Traffic Growth Softening Again, Likely Signaling Tougher Times Ahead. However, when looking more granularly at the data, same-store sales growth was -3.4% percentage point drop. year over year in November.

Fast Casual 98

Fast Casual Point of Sale Front of House Fine Dining 98

Black Box Intelligence

SEPTEMBER 26, 2024

Out of the Box: Monthly Restaurant Industry Update August 2024: Is This a Turning Point? Comp Sales -3.6% Comp Sales -3.6% August Restaurant Performance Data: Sales and Traffic Trends Same-store sales growth of -0.4% Same-store sales growth has improved by 2.0 percentage points in August relative to July.

Front of House 52

Front of House Point of Sale Guest Recovery Back of House 52

Lavu

NOVEMBER 1, 2023

It’s also crucial to make sure your menu is optimized for delivery, so that the food still tastes amazing when it arrives. Offering a smaller menu that travels well and packaging everything nicely can make the customer experience even better. There has been a significant rise in the demand for food delivery since 2019.

Delivery 167

Delivery Online Ordering Food Mobile Ordering 167

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack were up this May +8 percent compared to May 2019 and up +3 percent compared to two years ago. Falling outlets, rising sales. " Remarkable Resiliency.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

DECEMBER 30, 2020

The most ordered menu item of 2020 came from South Carolina chain, New York City Pizza, and its “New York” thin-crust pizza. In addition to restaurants increasingly adopting technology, the popularity of ghost kitchens skyrocketed, increasing 60x in 2020 from 2019. Top Restaurant Trends.

2020 211

2020 Merchandise Retail Point of Sale 211

SpotOn

SEPTEMBER 20, 2024

Here are some ways to increase restaurant sales and make more money in the restaurant business. Diversify ordering offerings Our barbecue concept, Hi Lo BBQ, didn’t hit the sales numbers we projected after the first six months.   (CALLOUT): Check out these 22 happy hour ideas aimed at increasing sales for more inspiration.

Loyalty Program 75

Loyalty Program Online Ordering Point of Sale Customer Service 75

Modern Restaurant Management

APRIL 7, 2023

Point-of-sale financing is becoming more popular and is expected to make up 13-15 percent of lending products in 2023. Point-of-sale financing is becoming more popular and is expected to make up 13-15 percent of lending products in 2023. In 2019, Lending Express conducted a survey where 7.5

Cash Management 100

Cash Management Equipment Front of House Small Business 100

Modern Restaurant Management

DECEMBER 5, 2023

billion smartphone users worldwide , nearly 86 percent of the global population, and there has been a 750 percent increase in QR Code downloads since 2019. Tech-Driven Strategies for Tech-Savvy Diners Hospitality is a guest-centric industry, and as such, it has a vested interest in exploring opportunities to enhance the customer experience.

Technology 197

Technology Mobile Ordering Customer Experience Customer Service 197

Modern Restaurant Management

OCTOBER 26, 2022

A Federal Reserve Bank of San Francisco Diary of Consumer Payment Choice report further revealed that consumers continued to use credit cards and debit cards for most of their payments, accounting for 57 percent of total payments in 2021 compared to 55 percent in 2020 and 54 percent in 2019. According to a PYMNTS survey of 3,250 U.S.

Consumer Goods 179

Consumer Goods Customer Service Restaurant Law Audits 179

Modern Restaurant Management

AUGUST 12, 2020

Revamping the Menu. Food costs are one of the highest costs for restaurants, ranging anywhere from 20 percent to 40 percent , according to point of sale system provider TouchBistro. Creating menu items that share the same ingredients allows restaurants to order ingredients in bulk, which can significantly cut costs.

Food Safety 203

Food Safety Online Ordering Website Management Food Order 203

Modern Restaurant Management

FEBRUARY 10, 2020

broadline foodservice sales of plant-based meat have grown 37 percent in the past year. 58 of the top 100 restaurant chains are taking advantage of the plant-based market opportunity–even increasing their plant-based offerings from 25 to 50 percent of their menu, like Panera Bread plans to do. This data covers U.S.

Hospitality 183

Hospitality Food Consumer Goods 2019 183

EATER

APRIL 10, 2024

It’s called Bankside, with a menu that includes peel-and-eat shrimp, clam chowder, crispy cod sandwiches, and a lobster roll. The chefs develop the menu and recipes, lending their famous names. Three months after creating his menu, Johnson returned to the kitchen and Wonder’s chefs served him their version of his food. “I

Delivery 141

Delivery Cash Management Point of Sale Back of House 141

Modern Restaurant Management

JULY 15, 2020

According to the latest Financial Trends Insights from Black Box Financial Intelligence™ , based on data from the week ending June 28, restaurants sales continue improving. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead. Financial Trends Insights.

2020 195

2020 Mobile Ordering Point of Sale Food Supply 195

Modern Restaurant Management

MARCH 1, 2022

To accurately assess the underlying trends of restaurant performance, RMS compared 2021 sales and traffic to pre-pandemic 2019 data. On average, sales were up 8.1 percent over 2019, and average check increased by a remarkable 22.9 percent compared to 2019. QSR 2021 Performance. ” QSR App Adoption.

Loyalty Program 183

Loyalty Program Mobile Ordering Download Food Order 183

Lavu

APRIL 27, 2020

While your current menu may have been perfect before this crisis, customers buying preferences are changing, and your new menu needs to reflect those changes in buyer habits. Adapt Menu Item Packaging Processes. Adapt Menu Item Packaging Processes. Add Meal Prep Kits to your Menu. Use strong packaging that seals.

Menu 78

Menu Healthcare Point of Sale Online Ordering 78

Deliverect

FEBRUARY 22, 2021

Since 2019, DoorDash also includes the Caviar online ordering platform, which specializes in delivery from upscale urban restaurants that typically do not offer delivery services. Upload your menu. If you opt in to additional services such as a DoorDash tablet, menu photography or marketing promotions, fees may be applicable.

Online Ordering 148

Online Ordering Point of Sale Delivery Customer Service 148

Modern Restaurant Management

JUNE 15, 2021

Menus were trimmed to a fraction of original size. Restaurants have responded to capture more off-premises sales by improving digital menus, whether found in-app, through a Google search or on store screens. When the pandemic hit, many restaurants focused on expenses. Delivery and curbside pick-up reduced on-site staffing.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

7 Shifts

NOVEMBER 29, 2022

There are 101 ways to dole out restaurant tips - from percentages to points to whether kitchen staff gets a share. Honestly, that's more of a point of pride for them.It Everything was built into the menu price. Kelly Phillips - Founder and Hospitality Director @ Destination Unknown Restaurants in Washington, D.C. The Panelists.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Modern Restaurant Management

SEPTEMBER 27, 2024

Expert Market’s survey results also revealed that labor shortages have been cited as a top concern for nearly a quarter (23 percent) of US F&B businesses, top chart. This insight highlights staffing issues as a concerning and current challenge faced by US F&B businesses. percent, it is yet to reach pre-pandemic levels of around 1.9

Food Truck 100

Food Truck Fast Casual 2024 Food 100

Lavu

MAY 31, 2019

If you have too little in stock, you’ll lose sales and end up with dissatisfied customers. The first point of inventory management begins at the purchase order. Order quantities should correlate to sales and, therefore, should include exact quantities. Do you dread taking bar inventory? You’re not alone.

Inventory 68

Inventory 2019 Waste Point of Sale 68

BNG Point of Sale

NOVEMBER 20, 2020

Today’s online ordering systems for restaurants ensure you get the most for your restaurant dollar at a price that fits your budget, and online ordering systems are a crucial way to increase sales volume. With your full menu integrated online, customers can browse your restaurant menu at their leisure, further boosting potential sales.

POS 98

POS Ordering Online Ordering Mobile Ordering 98

Modern Restaurant Management

JULY 5, 2022

If, you were doing great in 2019 with a full staff, we need to look at the model that made you successful. Today we are all so shorthanded, we know that guests hate to see empty tables, and we feel the pressure to seat those stations to the point where our servers are now trying to handle 10 tables. Improve Service Through the Menu.

Seating 187

Seating Training Customer Service Point of Sale 187

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. Same-store sales growth was -2.1

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Modern Restaurant Management

APRIL 29, 2021

While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions. March restaurant sale surged 36 percent year-over-year and nearly reached 2019 levels. And the situation isn’t likely to improve soon as more competition in the battle for talent is anticipated.

Fast Casual 221

Fast Casual Hiring Online Ordering Front of House 221