Modern Restaurant Management

APRIL 10, 2024

Restaurant operators have faced stiff headwinds since 2020, with a near-constant swirl of inflation, supply chain and labor challenges. In November 2023, the National Restaurant Association reported that full-service restaurant employment levels were still 4 percent below February 2020 readings.

2023 492

2023 Point of Sale Loyalty Program 2024 492

Modern Restaurant Management

DECEMBER 30, 2021

We’ve seen it throughout 2020 and 2021, and now 2022 is seeing a new version of the same. QR codes, the first of the restaurant-saving technology of 2020, paved the way for newer and better tech discoveries throughout the past two years. The oldest of the tech turned out to be the most tenacious in 2020-2021.

Loyalty Program 579

Loyalty Program 2022 Kitchen Safety Customer Experience 579

Modern Restaurant Management

JANUARY 26, 2022

Additionally, r estaurant and food new business openings (74,616) also increased 10 percent from 2020 (67,611). "Our data shows restaurant and food new business openings increased 10% last year from 2020 – a strong sign that these businesses are adapting to the changing conditions. . "Restaurant

2021 473

2021 Consumer Goods Travel 2019 473

Modern Restaurant Management

NOVEMBER 24, 2020

That said, restaurants didn’t have COVID-19 written into their budget at the beginning of 2020. In fact, the industry had a turnover rate of 75 percent in 2019 and this trend was aggravated in 2020 by the pandemic. Seasonal business owners should be consistently looking for ways to cut costs during slower times.

Cash Management 576

Cash Management Social Media Seasonal Menu Food Truck 576

Modern Restaurant Management

DECEMBER 29, 2020

2020 threw unprecedented challenges our way, causing chaos throughout the food and beverage industries. Already fairly widespread at the beginning of 2020, once the pandemic hit, the rate of online ordering soared to heights never seen before. One way is to embrace the wonders of technology. Go All Out with Online Ordering.

2021 520

2021 Technology Online Ordering Email Marketing 520

Modern Restaurant Management

SEPTEMBER 27, 2021

In February of 2020, the restaurant industry was on a long, slow march toward digital sales growth. In March of 2020, the world changed. Throughout the remainder of 2020 and into 2021, the majority of restaurant brands spent most of their energy adapting to a channel switch. Something happened along the way, though.

Mobile Ordering 496

Mobile Ordering Email Marketing Online Ordering Website Management 496

Modern Restaurant Management

MAY 16, 2022

That’s up from $640 billion in 2020. In 2020 the pandemic severely hit restaurants across the U.S. Midway through 2022, COVID-19 is still a problem, albeit nowhere near the size and scope of 2020 and 2021. ” Covid Issues Still on Front Burner. with many having to shut their doors.

Insurance 520

Insurance 2022 Food Safety Delivery 520

Modern Restaurant Management

DECEMBER 30, 2024

Then, in 2020, we saw the restaurant industry go through a major digital upheaval, spurred by the COVID-19 pandemic. The restaurant experience was once solely comprised of human-to-human, in-person experiences. Fast food and food delivery gradually began changing that equation.

Customer Experience 519

Customer Experience Loyalty Program 2025 Dietary Restrictions 519

Modern Restaurant Management

DECEMBER 16, 2022

Since 2020, however, consumers have grown used to contactless options such as curbside pickup as a convenient choice, even as restaurants reopened their doors. Here's a look at why curbside pickup has staying power, and how you can improve your own curbside offering. Why Curbside Isn’t Going Anywhere.

Customer Service 563

Customer Service Customer Experience Consumer Goods Food Safety 563

Modern Restaurant Management

JUNE 15, 2021

Nearly 6,600 new restaurant and food businesses opened in May 2021, a 42 percent increase from May 2020 and down by only 21 percent from May 2019. Plus in the first quarter of 2021, DoorDash’s non-restaurant orders climbed more than 40 percent from the fourth quarter of 2020. ? Pennsylvania. North Carolina.

2021 493

2021 Fast Casual Online Ordering Consumer Goods 493

Modern Restaurant Management

APRIL 21, 2021

At the start of 2020, starting a restaurant business or franchise would have seemed like something of a no-brainer. It’s no secret that people love eating out, with data from YouGov showing that in January 2020, 65 percent of people bought food from a restaurant at least once a fortnight.

Franchising 493

Franchising Franchise Government Retail 493

Modern Restaurant Management

FEBRUARY 1, 2021

2020 brought plenty of obstacles, and many business lessons along with them. Overall communication strategies had to pivot and adapt throughout the chaotic year of 2020. 2020 brought a year of chaos in the media landscape, thanks to a rise in conversations about diversity, the environment, and politics. Bottom line?

2021 539

2021 SEO Marketing Social Media 539

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Sales velocity is now +4 percent vs January 4, 2020. California.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

AUGUST 3, 2021

the average monthly payroll of the company during either 2020 or 2019. Key qualification requirements for the second round of PPP funding include: Eligible businesses must have experienced a 25 percent reduction in revenue in one quarter of 2020 (1st, 2nd, 3rd, 4th) over the same quarter in 2019. average monthly payroll.

Small Business 547

Small Business 2019 2020 Operations 547

Modern Restaurant Management

DECEMBER 11, 2020

Despite a jump in store sales as consumers began drinking more at home, global alcohol sales are expected to fall about 12 percent in 2020, according to IWSR Drinks Analysis. Strong tequila sales have continued into 2020. As restaurants and bars struggle through the pandemic, the alcohol industry is suffering along with them.

Beverage 520

Beverage 2021 2013 Social Media 520

Modern Restaurant Management

DECEMBER 14, 2021

percent from 2020, according to the National Restaurant Association. For many companies, the adjustment began in earnest in 2020, as awareness around climate change, racial and social equity issues, and COVID-19 changed the way people think about and prioritize ESG. Staffing Shortages Continue.

2022 508

2022 Employee Relations Outdoor Fast Casual 508

Modern Restaurant Management

JUNE 11, 2021

In 2020, inside sales dropped as the pandemic locked down indoor dining. All of my clients’ in-restaurant sales are increasing, while the carryout/pickup/curbside business is remaining at the 2020 levels. Based on my first-hand knowledge of the industry nationally, here is my advice: Hold on tight!

Hiring 508

Hiring Customer Service 2019 Food Order 508

Modern Restaurant Management

JULY 13, 2021

When six years of growth for the restaurant industry are wiped away in a year, it’s no surprise that the National Restaurant Association is saying that 2020 was the worst year for restaurants. With more vaccinations, restrictions are lifting and diners are returning in droves. However, costs are not returning to pre pandemic levels.

Front of House 493

Front of House Back of House Point of Sale Online Ordering 493

Modern Restaurant Management

MARCH 10, 2021

The eligible wage amount has been increased to $10,000 per quarter (per employee), as opposed to 2020, the eligible wage amount was $10,000 per year (per employee). The credit is now 70 percent of the aforementioned eligible wages, whereas in 2020 the credit was at 50 percent. How do the ERTC and PPP loan interact?

2021 531

2021 Inventory Small Business 2020 531

Modern Restaurant Management

NOVEMBER 5, 2021

Food service suppliers have been scrambling to keep pace with fluctuating demand in a supply chain that has been anything but predictable since 2020. hit an all-time low of $30 billion in April 2020. Since March 2020, restaurant demand in certain areas has swayed between in-person dining and carry-out services.

Food Supply 590

Food Supply Supplies Customer Service Fine Dining 590

Modern Restaurant Management

JULY 28, 2021

The average loan size was ~$42 thousand (compared to $101 thousand in 2020). 96 percent of loans went to businesses with fewer than 20 employees (compared to just 87 percent in 2020.). 32 percent of loans went to businesses in LMI communities (compared to just 24 percent in 2020). In 2021: SBA approved over 6.5M

Small Business 493

Small Business 2020 2021 Sustainability 493

Modern Restaurant Management

JANUARY 19, 2021

Early in 2020, the internet roared “ Fake Pizza !” If nothing else, 2020 taught us that we need to be able to pivot. Here’s our predication for 2021–by the end of the year, every restaurant, big or small, will have a virtual banner under which they sell food catering to a different cuisine or market.

Front of House 530

Front of House Online Ordering Food Order Small Business 530

Modern Restaurant Management

OCTOBER 26, 2022

A Federal Reserve Bank of San Francisco Diary of Consumer Payment Choice report further revealed that consumers continued to use credit cards and debit cards for most of their payments, accounting for 57 percent of total payments in 2021 compared to 55 percent in 2020 and 54 percent in 2019. percent in 2020.

Consumer Goods 449

Consumer Goods Customer Service Restaurant Law Audits 449

Modern Restaurant Management

MARCH 15, 2022

While some restaurants welcomed cryptocurrency before 2020, many are now turning toward cryptocurrencies because of their real-time payment feature – which gives restaurants a much-needed boost. Other well-known restaurants in global markets already accept cryptocurrency, including Starbucks, Subway, Pizza Hut, Quiznos and Burger King.

Food Supply 592

Food Supply Point of Sale Supplies Food Safety 592

Modern Restaurant Management

MARCH 15, 2021

As 2020 has taught everyone in the restaurant industry, adaptation is key to success and survival, especially during challenging times. Take mobile ordering, for instance — leading up to 2020, this option saw a steady increase in popularity, and suddenly it caught on like wildfire. Be Ready to Adapt.

Franchising 520

Franchising Franchise Employee Relations Customer Experience 520

Modern Restaurant Management

SEPTEMBER 22, 2021

Coronavirus disrupted everything in 2020, and it’s best to review all contracts and permits for the project. Coronavirus dragged 2020 into a quagmire of delays and distractions, but it shouldn’t be the death knell to your project. Review Contracts/Permits. Permits could be expired or might need renewing.

Hiring 463

Hiring Insurance Supplies Leadership 463

Modern Restaurant Management

AUGUST 31, 2020

COVID-19 just seemed to pour fuel on those growth numbers, and 2020 is on track to exponentially surpass last year's records. Industry reports show that in March, April, and May of 2020, organic produce trended upward as consumers adopted an inherent understanding that organic foods offer exponential health benefits.

Food 596

Food Food Supply Franchise Franchising 596

Modern Restaurant Management

DECEMBER 21, 2021

When the pandemic emerged in early 2020, the entire foodservice industry faced fast and unexpected change. Expansion of the Plant-Based Category : The comfort food craze that took hold in 2020 did nothing to stunt the growth of (or demand for) plant-based foods and ingredients.

2022 450

2022 2021 Innovation Customer Service 450

Modern Restaurant Management

DECEMBER 21, 2020

Restaurant executives are looking forward to seeing 2020 in the rear-view mirror. Scalable technology allows businesses to “stick a toe in the technology water” before “jumping in with both feet” and making a major commitment.

2021 553

2021 Technology Food Supply Food Safety 553

Modern Restaurant Management

AUGUST 12, 2021

In the beginning of 2020, no one could have predicted where the restaurant and quick service restaurant (QSR) industry would be today. At the end of 2020, drive-thru lanes accounted for 44 percent of off-premise orders across the entire restaurant industry. Digital Menu Boards.

Employee Relations 493

Employee Relations Customer Experience Customer Service Mobile Ordering 493

Modern Restaurant Management

SEPTEMBER 27, 2021

In a study of consumer outlet motivations, the factors that showed the largest percent change in motivation from Q2 2020 to Q1 2021 in QSR were: Convenient way to pre-order – +12.9 Since Q1 of 2020, 10.9 iSource: Coca-Cola DINE360 Tracker Study, 2020-2021. (4) iiSource: Coca-Cola DINE360 Tracker Study, 2020-2021.

Food Safety 472

Food Safety Consumer Goods Beverage Mobile Ordering 472

Modern Restaurant Management

AUGUST 4, 2021

Across the country, the most damaging wildfire seasons have been in recent years, including 2017, 2018, and 2020, accounting for 62% of the structures lost over the last 15 years. The three largest wildfires in Colorado history occurred in 2020.

Insurance 508

Insurance Agriculture Restaurant Law 2020 508

Modern Restaurant Management

APRIL 30, 2021

Necessary safety protocols and the heightened risk of contracting the virus in closed quarters combined to shut down majority of businesses in 2020. The Pandemic and the Restaurant Business. Restaurants were harder hit than most because many food related businesses weren’t ready to transition to digital services.

Marketing 568

Marketing Food Safety Social Media Small Business 568

Modern Restaurant Management

FEBRUARY 1, 2022

Since the first panic-inducing months of the pandemic in 2020, the restaurant industry has proven to be far more resilient than people would have expected. Sure, many establishments shuttered under that first wave of pressure and change, but those that adapted either survived or thrived. Bottom-line.

Fast Casual 493

Fast Casual Dine-in Casual 2022 493

Modern Restaurant Management

AUGUST 25, 2021

Throughout the paused activity of 2020 and 2021, people everywhere were reminded of the delicate ecosystem that exists between individuals and their communities, as well as between people and their planet. Still recovering from diminished margins, restaurateurs are facing heightened consumer standards in the new, post-pandemic market.

Operations 493

Operations Ordering Sustainability Food Supply 493