Modern Restaurant Management

JULY 1, 2020

Of restaurants that have stayed open, many shifted their focus to takeout and delivery. Even as people head back into restaurants, the increased interest in takeout and delivery is here to stay. Of all closures on Yelp,17 percent are restaurants, and 53 percent of those restaurant closures are indicated as permanent on Yelp.

2020 180

2020 Travel Food Safety Consumer Goods 180

Modern Restaurant Management

APRIL 19, 2021

Every brand has had to react quickly to stay in business while trying to keep guests and customers safe. Online sales, curbside pickup, and delivery skyrocketed as restaurants scrambled to adapt. Here is what brands are turning to as they look toward recovery and beyond. March 2020 until now was survival mode.

Guest Recovery 189

Guest Recovery Point of Sale Inventory Back of House 189

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. State of the Industry. Holiday Plans Impacted by COVID.

2020 161

2020 Mobile Ordering Online Ordering Food Order 161

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Investment in delivery and mobile ordering pays off. According to this year's survey, restaurant operators' early investment in delivery and mobile ordering has paid off in a big way.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

OpenTable

APRIL 23, 2020

OpenTable is committed to supporting the restaurant community and we recognize the road to recovery will be long and difficult. Updated our platform to showcase delivery and takeout services with partners like Caviar and UberEats. Second, big price cuts for 2020. First, an enhanced restaurant management platform.

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Pricing 2020 Guest Recovery Reservations 105

Modern Restaurant Management

AUGUST 16, 2021

Throughout the pandemic, QSR restaurants, particularly chains, benefitted from well-established off-premises services, like carry-out, drive-thru, and delivery. In this year’s second quarter, off-premises grew by +5 percent compared to a year ago, driven by gains in carry-out and delivery orders. “The U.S. percent overall.

2021 180

2021 Guest Recovery 2019 Point of Sale 180

Modern Restaurant Management

JUNE 24, 2020

On-Demand Delivery for Square Online Store. Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. The buyer receives text updates with links to live maps to track delivery progress. Visa SMB Help.

Guest Recovery 215

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 215

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." The key to the industry's recovery will be the strength of each daypart. " Top Recovery Trends. " Remarkable Resiliency.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

MAY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the surge in online ordering, early returns on restaurant recovery and what customers want and expect from restaurants. Restaurant Recovery Stats. Companies are focusing on ways to guarantee the safety of their employees and guests.

2020 128

2020 Guest Recovery Online Ordering Point of Sale 128

Modern Restaurant Management

APRIL 27, 2020

Included in the document are highlights of the recently released Food and Drug Administration (FDA) Best Practices for Retail Food Stores, Restaurants, and Food Pick-Up/Delivery Services During the COVID-19 Pandemic. OpenTable added new features and price cuts for 2020 as they recognize the road to recovery will be long and difficult.

Food Safety 231

Food Safety Document Guest Recovery Download 231

Modern Restaurant Management

JUNE 3, 2021

This edition of MRM Research Roundup features What Feeds Us, top delivery apps, popular drinks and who is winning the chicken wars. Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

AUGUST 6, 2021

ahead of the February, 2020 pre-pandemic timeframe ($70.6 In the “great reopening”, many restaurants adjusted their business plans in order to survive the pandemic, adding outdoor seating, serving takeout and delivery, or consolidating staff. On the upside, U.S. billion in June, 2021, the organization estimated.

Insurance 197

Insurance 2021 Guest Recovery Point of Sale 197

Modern Restaurant Management

SEPTEMBER 27, 2021

Plan for off-premise growth : new behaviors will stick, with higher anticipation of incremental off-premise consumption like pickup and curbside delivery. Plus, consumers expect to continue utilizing incremental off-premise consumption like takeout, delivery and curbside pick-up post-COVID. visits per month and full service by 3.4

Food Safety 189

Food Safety Consumer Goods Beverage Mobile Ordering 189

Modern Restaurant Management

JULY 30, 2020

The restaurant industry was turned upside down in 2020, practically overnight. How will restaurants shift their labor models to follow state safety regulations, ensure social distancing, minimize contact, and support the changing tide of guest preferences? The goal is to emerge from this crisis stronger than ever. Many even want to.

Guest Recovery 188

Guest Recovery Food Safety Fine Dining Management 188

Restaurant365

MAY 26, 2021

If we learned one thing from 2020, it’s that agility in planning matters for alcohol businesses. More than ever before, adopting efficient practices and processes, especially in tight margin segments of business, like alcohol, is a key to successful recovery and resurgence for 2021. Think back on a really busy day. Like, busy, busy.

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Bar Guest Recovery Cash Management Food Truck 158

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Additional key findings from the survey include: Over a third (38 percent) of respondents plan to have between 1-20 guests, with 32 percent planning to have under 50.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

JULY 30, 2020

The restaurant industry was turned upside down in 2020, practically overnight. How will restaurants shift their labor models to follow state safety regulations, ensure social distancing, minimize contact, and support the changing tide of guest preferences? The goal is to emerge from this crisis stronger than ever. Many even want to.

Guest Recovery 162

Guest Recovery Food Safety Fine Dining Management 162

Modern Restaurant Management

OCTOBER 19, 2021

The 2020 entry period garnered more than 23,600 entries for 62 licenses in 30 counties. Many restaurants now incorporate electronic ID checking machines or set point of sale reminders to specify the birthdate a guest must be born on or after to be served alcohol. Know Your Protocol. Currently, 16 states and Washington, D.C.

License 215

License Point of Sale Employee Relations Restaurant Law 215

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. Now as we enter a recovery stage, the biggest challenge that's emerged has become finding enough staff to fit the demand. Restaurants are employing more delivery drivers than ever.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

FEBRUARY 25, 2021

Restaurateurs have left no stone unturned: they’ve employed third-party delivery services, moved further toward e-commerce, and set up outdoor dining to engage with patrons safely. First, a pivot to e-commerce sales helped to facilitate online orders, deliveries, and curbside pick-up. Dining in the Post-COVID Era.

Guest Recovery 178

Guest Recovery Online Ordering Point of Sale Retail 178

Modern Restaurant Management

JANUARY 15, 2021

Many full-service restaurant chains quickly pivoted to offer more off-premises services by turning parking lots into drive-thru stations, offering curbside pick-up, and enhancing delivery options. The experts at 7shifts’ released a data-backed study titled “How Restaurants are Evolving Labor with Third-Party Delivery in 2021."

2021 169

2021 Fast Casual Fine Dining Point of Sale 169

Modern Restaurant Management

APRIL 27, 2020

How to ramp up takeout and delivery operations. No cover fees through September 30, 2020. Up to 50 percent discount on cover fees in the fourth quarter of 2020. Support for no-contact doorstep delivery and minimal-exposure pickup options. Best practices for calculating cash flow. Tips for pivoting to retail.

Webinar 185

Webinar Loyalty Program Online Ordering Social Media 185

Black Box Intelligence

MARCH 10, 2020

The newly launched Restaurant Recovery Sales Flash is open to all operators. Coronavirus and the Restaurant Industry: Key Insights – May 13, 2020. . This suggests guests may be favoring their local independent favorites for these dining occasions as dining rooms reopen. Key Insights – May 6, 2020. .

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Rocket Fuel

MAY 1, 2023

The COVID-19 pandemic has dramatically changed the game, making it more important than ever to optimize mobile, kiosk, third-party delivery, counter, and drive-thru channels. Higher guest checks for delivery: Guest checks for delivery have consistently been higher than other channels over the past three years.

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

Modern Restaurant Management

APRIL 27, 2020

How to ramp up takeout and delivery operations. No cover fees through September 30, 2020. Up to 50 percent discount on cover fees in the fourth quarter of 2020. Support for no-contact doorstep delivery and minimal-exposure pickup options. Best practices for calculating cash flow. Tips for pivoting to retail.

Mobile Ordering 197

Mobile Ordering Webinar Loyalty Program Online Ordering 197

Restaurant365

DECEMBER 11, 2020

The year 2020 prompted enormous changes in the restaurant industry. Your cash flow may have been tight in 2020, so 2021 is the time to focus on your cash flow recovery and next steps. Your suppliers may have experienced fluctuations in prices for ingredients in 2020. Promote your highest gross profit menu items.

2021 136

2021 Cash Management Management Management 136

Aaron Allen & Associates

MARCH 19, 2020

March 19, 2020 Domino's Announces Need for 10,000 Employees Domino's announces the need for 10,000 full-time and part-time employees to support increased demand for delivery. March 19, 2020. March 19, 2020. March 18, 2020. March 18, 2020 L.A. March 18, 2020 L.A. March 18, 2020. March 18, 2020.

2020 130

2020 Point of Sale Guest Recovery Government 130

Restaurant365

JUNE 3, 2020

June 4, 2020) — Restaurant365 ® , the leading all-in-one restaurant management platform, today announced an additional set of tools designed to stimulate restaurant recovery. Restaurant365’s new features address the key areas currently facing restaurants: re-hiring, staffing, customer safety, delivery and profitability. “As

Guest Recovery 60

Guest Recovery Hiring Food Safety Customer Service 60

Black Box Intelligence

JUNE 24, 2021

There’s been a lot of upheaval since 2020, and this year is all about picking up the pieces. Trend# 2: Delivery will continue to evolve. Delivery went from a steadily rising trend to a must-have capability last year. It’s hard to predict how much, and how long, the increased interest in delivery will persist.

2021 86

2021 Guest Recovery Consumer Goods Back of House 86

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. Late Night Snacking : with the rise of trends like girl dinner this year, 2024 will be the year of late night snacking, with more consumers ordering delivery for food during late night hours.

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

DECEMBER 31, 2020

Chinese American cuisine had delivery down way before it became popular. Chang’s To Go delivery-only locations by end of 2021 and we anticipate more growth from other smaller chains to come. 2020 Trend of the Year “Vegan Goes Viral” (cringe). courtesy of the restaurant). Cuisine of the Year: Chinese-American.

2021 203

2021 Hotels Guest Recovery Airlines 203

Goliath Consulting

DECEMBER 6, 2020

2020 has certainly been a year like no other for the industry. Off-premise dining, such as take-out, curbside and delivery, have grown significantly this year as quarantines, restrictions and mandated shutdowns forced restaurant owners to look for alternative ways to cover the loss of in-dining sales.

2021 114

2021 Mobile Ordering Food Guest Recovery 114

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. billion in an all-stock transaction that brings together two top players in third-party delivery, Uber will acquire Postmates. Uber To Acquire Postmates. EarlyBirdCapital Inc.

Mobile Ordering 192

Mobile Ordering Restaurant Law Seating Customer Service 192

Goliath Consulting

JUNE 3, 2020

But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect. Trust, a Human Element.

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107

Modern Restaurant Management

MARCH 8, 2024

Overall, “large parties,” or a party with eight or more guests, had a +2 percent increase in same-store transactions in Q4 2023 compared to Q4 2022. Cheers to 2023: Overall, restaurant and bar guests drank approximately +11 percent more alcohol in Q4 2023 compared to the average for Q1 through Q3 2023.

Catering 100

Catering 2024 2023 Guest Recovery 100

Black Box Intelligence

SEPTEMBER 13, 2021

Since 2020 completely turned the industry on its head, you can’t make comparisons like you used to. To drive your growth rate higher, implement marketing and social media tactics that will help you win over new guests or find ways to get current guests to come in more frequently. Comparable Restaurant Foot traffic.

Guest Recovery 98

Guest Recovery Point of Sale 2021 Fast Casual 98

Modern Restaurant Management

DECEMBER 4, 2020

from February 1 to April 30, 2020, during the early part of the pandemic. ” The Long Road to Recovery. Asia Center for Tourism and Hospitality Research, the road to recovery could still be a long one. percent demand decline. . The study is a follow-up to a related survey, which was published in June. Shopping malls.

Loyalty Program 145

Loyalty Program Online Ordering Fast Casual Consumer Goods 145