Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 192

2020 Influencer Point of Sale Food Safety 192

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. State of the Plate 2020 – top foods across various cities. Top Foods of 2020.

2020 195

2020 Mobile Ordering Point of Sale Food Supply 195

Modern Restaurant Management

JANUARY 16, 2020

For instance, the growth of delivery led to uncharted operational struggles, with more business came heightened compliance risks and of course, with more customers came labor-related headaches. diners spent nearly $27 billion last year on restaurant delivery, and the convenience-driven service still has more room to grow in 2020.

2019 185

2019 2020 Employee Relations 2030 185

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. ” The gift of food. During November, the percentage of restaurant food online mentions and reviews that was classified as positive grew by 7.0

2020 167

2020 Point of Sale Consumer Goods Seasonal Menu 167

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.).

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

Modern Restaurant Management

APRIL 15, 2020

Take-out options – For restaurants unable to ramp up a delivery service or worried about the commission cut of food aggregators, takeout being the second best way to earn business is encouraging. Consumers prefer an easy experience when they do choose to order food or buy products or services online. on-premise space.

2020 196

2020 Point of Sale Fast Casual Online Ordering 196

Modern Restaurant Management

APRIL 27, 2020

The guidance focuses on food safety, cleaning and sanitizing, employee health monitoring and personal hygiene, and social distancing. Each section includes a list of actionable items an operation should consider as it evaluates its safety procedures. Employee health. Download the full guidance, here.

Food Safety 231

Food Safety Document Guest Recovery Download 231

Modern Restaurant Management

SEPTEMBER 30, 2020

Most Important safety initiatives. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. Restaurant and bar related concerns. Restaurant and bar related concerns. The importance of making guests feel comfortable.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189

7 Shifts

OCTOBER 15, 2020

The restaurants who received the funding agreed to pay all employees non-tipped minimum wage, plus their tips as the restaurant returns to regular operations, and agreed to serve at least 500 free meals to New Yorkers affected by COVID-19. We’re focusing on our guests’ safety, health and well-being.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

DECEMBER 15, 2021

Expert food preparation results in appealing and delicious dishes, employee training reduces errors that can increase wait times and proper warewashing keeps plates, glasses and utensils spotless. Implementing the latest tools of the trade can simplify tasks for employees and help restaurants wow diners.

Kitchen Safety 203

Kitchen Safety Front of House Food Safety Equipment 203

Modern Restaurant Management

JUNE 17, 2020

If you are one of the businesses that has been lucky enough to receive a small business loan through the Coronavirus Aid, Relief, and Economic Security (CARES) Act (or otherwise have been able to secure alternate financial backing), you may have been able to retain many of your employees and maintain business continuity in the interim. [1].

Employee Relations 197

Employee Relations Food Safety Small Business Government 197

Modern Restaurant Management

OCTOBER 24, 2024

B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list. Green Restaurant and Slow Food were others we considered.

Certification 88

Certification Fast Casual Sustainability Front of House 88

Modern Restaurant Management

APRIL 30, 2021

Thousands upon thousands of restaurants were forced to close for safety reasons, some permanently. Today, examine the effects the pandemic has had on the restaurant and food service industry as well as five simple but effective marketing techniques to boost your local business. Highlight Your Safety and Hygiene Protocols.

Marketing 227

Marketing Food Safety Social Media Small Business 227

Modern Restaurant Management

NOVEMBER 17, 2020

Fast food giant McDonald’s is no stranger to litigation, having defended itself against lawsuits over everything from racial discrimination to hot coffee. And they also reinforce the necessity of ensuring restaurant environments are as safe for employees as they are for patrons in these dangerous times.

Insurance 208

Insurance Employee Relations Food Safety Document 208

Modern Restaurant Management

NOVEMBER 19, 2020

Historically, food service businesses formulated a single year-long budget tailored to labor needs, food costs, average daily revenues, capacity levels and customer trends – all of which were in relation to historical results and relatively stable. Unfortunately, it could take as long as 6-12 months before the entire U.S.

2021 203

2021 Employee Relations Food Safety Customer Service 203

Modern Restaurant Management

APRIL 6, 2022

" They have been selected by a growing number of diners who are conscious of cleanliness, safety, and health. This is especially important for potential clients prone to allergies, given that the region has been clouded by recurrent wildfires in 2020 and 2021. Lastly, with these measures, service staff can feel safer.

Fine Dining 198

Fine Dining Customer Service Kitchen Safety Employee Relations 198

Modern Restaurant Management

AUGUST 21, 2020

C3 looked to answer those questions and others when we surveyed over 500 parents with young kids (ages 4-10) during the third week of June 2020. It’s no surprise that parents have high expectations of safety and sanitation procedures at restaurants. They have my favorite food / food I’m craving (49 percent).

Food Safety 215

Food Safety Entertainment Take-out Employee Relations 215

Modern Restaurant Management

DECEMBER 28, 2020

The younger generations don’t just want great food, they expect memorable experiences. A lot of retailers rushed to market in response to COVID-19 to provide mobile experiences that prioritized safety and contactless interactions. Safety is paramount: Gone are the days of buffet style displays and bulk serving.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

APRIL 20, 2021

The most popular COVID-related safety offerings people look for when booking a venue included outdoor spaces (47 percent) and socially-distanced floor plans (40 percent). In mid-March 2020, U.S. 62 percent of consumers have gone out to the On Premise for food since venues reopened, and 16 percent for a drink led occasion.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

SEPTEMBER 27, 2021

Maintain visible hygiene cues : vaccinated consumers are among the most cautious and will continue to crave health and safety reassurance before returning to pre-COVID life. While conscious of safety, consumers are not over-emphasizing safety as a differentiator in what outlet they choose. Specific food item I like – +5.3

Food Safety 189

Food Safety Consumer Goods Beverage Mobile Ordering 189

Modern Restaurant Management

JULY 29, 2021

In 2020 alone, the FBI received 791,790 internet crime complaints , which is 300,000 more than the year prior. Educate Employees. Consequently, you should educate all employees about safe security practices like using strong passwords, not opening suspicious emails, and always logging out of devices.

Loyalty Program 247

Loyalty Program Employee Relations Point of Sale Mobile Ordering 247

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Employee Relations 206

Employee Relations Healthcare Online Ordering Customer Service 206

Modern Restaurant Management

DECEMBER 19, 2023

We’ve seen how robotics can improve not only the customer experience, but the employee experience. which delivers drinks and provides a fun, novel experience for guests, while allowing employees to focus on customer service. . Then we remembered that staffing before 2020 was never that great.

2023 117

2023 Front of House Customer Experience Customer Service 117

7 Shifts

AUGUST 20, 2020

Now, the building is the home of The 1894 Lodge, a bar and restaurant with a unique, chef-driven menu loaded with comfort food. Once his restaurant was allowed to reopen for dine-in service, Logan took necessary precautions to ensure his staff’s, customers’, and community’s health and safety. was great.

Employee Relations 195

Employee Relations Guest Recovery Communication POS 195

Modern Restaurant Management

JULY 15, 2020

During a pandemic, drone delivery may also enable restaurants to serve customers who feel uncomfortable picking up food from a restaurant or having a delivery drivers come to their homes.

Delivery 193

Delivery Restaurant Law Food Safety Insurance 193

Modern Restaurant Management

NOVEMBER 30, 2020

But restaurants, now that they are also bringing people back inside, are going to have do the harder work of making it a permanent solution—whether that's a pickup window adjacent to their door or reworking their kitchen in such a way that its food is flowing to the front of house in a more efficient manner. 'What’s In It?

2021 189

2021 Kitchen Safety Food Safety Consumer Goods 189

Modern Restaurant Management

JANUARY 24, 2020

Safety in the restaurant industry has always been a priority. However, over the past few years other unconventional safety problems have begun to arise within the food and restaurant business. In order to address these concerns, the restaurant industry must overhaul their view of public safety.

Food Safety 161

Food Safety Employee Relations Training Food Order 161

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue.

Management 284

Management Management 2019 Employee Relations 284

Next Restaurants

JANUARY 27, 2021

At the beginning of 2020, none of us could have imagined how the year would unfold and how COVID-19 would affect our lives. Share Health & Safety Measures. The health and safety of both your employees and your customers have taken center stage. Do you have a family history of a specific ethnic food?

Marketing 117

Marketing Email Marketing Online Ordering Social Media 117

Restaurant365

MARCH 17, 2020

Helpful articles and resources related to Restaurants and COVID-19. Updated March 17, 2020. Eater A Comprehensive Guide to Coronavirus and the Food World. Ensuring employees and customers are safe is a top priority among restaurants across the nation. Posted March 16, 2020 . Health and Sanitation .

Operations 122

Operations Management Management Small Business 122

7 Shifts

MARCH 27, 2020

Safety If you can run your business as a takeout and delivery spot, consider whether or not you can carry out operations safely to avoid spreading COVID-19. Can you give dine-in related employees other tasks to do that will benefit your business and ensure that they don’t lose their income? We’ll talk about this more later on.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

SEPTEMBER 3, 2020

Unequivocally, restaurateurs and entrepreneurs in the food industry have been among the hardest hit, economically speaking, by the COVID-19 pandemic. Even the most creative of restaurants have struggled to keep employees on payroll – even at wages half of which they were accustomed. Have them do a self-symptom check regularly.

Fine Dining 201

Fine Dining Restaurant Law Food Truck Outdoor 201

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. A new survey shows that Americans love new tech-driven options for ordering and retrieving food, but the flipside is that it is making them more impatient. In Love with Tech, but Impatient.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

7 Shifts

JUNE 16, 2024

In 2020, the number of establishments in the food and beverage industry was estimated to be 23.1 You can give your customers 1 point for every $10 they spend at your restaurant (the price point depends on how much you're selling your food and beverages; just make sure to set an achievable price).

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Apicbase

JULY 22, 2024

There is more remote work, sustainability has become essential for business, and competition from food delivery services, local restaurants, and retail is fierce. It centralises intellectual property (IP) related to recipes and menus, and automates inventory management. Innovation took centre stage in the debate.

Catering 52

Catering Sustainability Technology Employee Relations 52

Modern Restaurant Management

JULY 7, 2020

“Uber and Postmates have long shared a belief that platforms like ours can power much more than just food delivery—they can be a hugely important part of local commerce and communities, all the more important during crises like COVID-19," said Uber CEO Dara Khosrowshahi. "As 350,000-1 million. $1-2 1-2 million. $2-5

Mobile Ordering 192

Mobile Ordering Restaurant Law Seating Customer Service 192

Hot Schedules

MARCH 11, 2021

The Employee Benefits Outlook Post COVID-19. How the pandemic has affected employee benefit trends and expectations in the hospitality industry. Due to spikes in cases over the 2020 holiday season, many states across the U.S. Support Employees Getting COVID-19 Vaccinations. were forced to reduce capacity yet again.

Employee Relations 78

Employee Relations Insurance Recruiting Hospitality 78