Modern Restaurant Management

OCTOBER 19, 2020

percent as of September 30, 2020. A good first step is to elevate your food safety culture. How Food Safety Culture Has Changed. How Food Safety Culture Has Changed. Food safety used to mean “what you do when no one is watching.” Per Statista , the year-over-year decline of seated diners in U.S.

Food Safety 215

Food Safety Food Employee Relations Consumer Goods 215

Modern Restaurant Management

DECEMBER 14, 2021

According to the National Restaurant Association’s State of the Industry report, 68 percent of customers say they are more likely to purchase takeout or delivery of food than they were before the pandemic. Several other pandemic-related trends will continue into 2022 and beyond, and new trends will also emerge.

2022 203

2022 Employee Relations Outdoor Fast Casual 203

Modern Restaurant Management

DECEMBER 22, 2020

2020 has been a year like no other for restaurants and the companies who support and supply them. But if your restaurant or industry related business has been able to stay open or expects to resume operations once we are on the other side of the pandemic, now may be the time to apply for a grant.

Employee Relations 218

Employee Relations Leadership Small Business Food Supply 218

Modern Restaurant Management

MARCH 1, 2023

Everything from decreasing food waste to exploring how automation can increase revenue for small business restaurants is related to BOH procedures. They include restaurant management tips for cutting costs, decreasing food waste, and much more. Here are some back of office trends to watch for in 2023.

Front of House 171

Front of House BOH Back of House 2023 171

Modern Restaurant Management

APRIL 30, 2021

Today, examine the effects the pandemic has had on the restaurant and food service industry as well as five simple but effective marketing techniques to boost your local business. Necessary safety protocols and the heightened risk of contracting the virus in closed quarters combined to shut down majority of businesses in 2020.

Marketing 227

Marketing Food Safety Social Media Small Business 227

Modern Restaurant Management

APRIL 6, 2022

The fact is that customers who are uncomfortable and/or allergic to cleaning supplies, paints, insecticides, and other materials used in restaurants will not stay as long or spend as much money. Restaurants can increase employee satisfaction during the most competitive environment on record for the restaurant industry.

Fine Dining 198

Fine Dining Customer Service Kitchen Safety Employee Relations 198

Cheetah

SEPTEMBER 30, 2021

But the root cause of the current food chain crisis and rising food prices runs deeper than that. Supply chain disruptions and shortages like these are hitting every part of the food service industry hard. Labor Issues Exacerbate Food Chain Crisis. Summer Heat Wave Inflames Food Shortage.

Food Supply 78

Food Supply Supplies Pricing Food 78

Modern Restaurant Management

DECEMBER 14, 2021

The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. Restaurants will continue to grapple with labor shortages and supply chain disruptions throughout 2022. A drop in employee retention & difficulty in hiring. Clinton Anderson, CEO, Fourth Enterprises.

2022 189

2022 Food Supply Mobile Ordering Customer Experience 189

Modern Restaurant Management

MARCH 30, 2020

On Friday, March 26, 2020, the president signed the CARES Act, the largest stimulus legislation in U.S. Paycheck Protection Loans : Restaurants with fewer than 500 employees may borrow money through the Small Business Association (“SBA”) for a variety of costs related to employee compensation and benefits.

Employee Relations 199

Employee Relations 2020 Restaurant Law Small Business 199

Modern Restaurant Management

MARCH 15, 2021

If your would-be franchisee is unable to get a feel for your concept — or sees that your employees are disengaged and unenthused — they’ll likely look elsewhere for a brand that they know without a doubt will strongly resonate with them. Know Your Ideal Franchisee. Don’t Just Rely on Word of Mouth. Be Ready to Adapt.

Franchise 208

Franchise Franchising Employee Relations Customer Experience 208

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. A new survey shows that Americans love new tech-driven options for ordering and retrieving food, but the flipside is that it is making them more impatient. In Love with Tech, but Impatient.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

MAY 24, 2021

The increase in demand and ongoing supply chain issues have contributed greatly to changes in food costing structures in recent months – and restaurants have been hit the hardest. Did forecasted demand decreases result in lower supplies of certain products? Decreased employment is a huge issue all the way around.

Food 145

Food Food Supply Employee Relations Supplies 145

Modern Restaurant Management

APRIL 20, 2021

The most popular COVID-related safety offerings people look for when booking a venue included outdoor spaces (47 percent) and socially-distanced floor plans (40 percent). In mid-March 2020, U.S. Customer transactions at quick service restaurant chains declined -40 percent by the end of March 2020 compared to same period year ago.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

DECEMBER 28, 2020

The younger generations don’t just want great food, they expect memorable experiences. Through better employee training in 2021, brands can make sure their five-star app isn’t ruined by a disjointed in-person experience. Making guests feel that their food is being prepared and served in a safe way will be integral.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

NOVEMBER 30, 2020

But restaurants, now that they are also bringing people back inside, are going to have do the harder work of making it a permanent solution—whether that's a pickup window adjacent to their door or reworking their kitchen in such a way that its food is flowing to the front of house in a more efficient manner. 'What’s In It?

2021 189

2021 Kitchen Safety Food Safety Consumer Goods 189

Modern Restaurant Management

JULY 24, 2020

The Coronavirus Aid, Relief, and Economic Security Act (the “CARES Act”), passed by Congress on March 27, 2020, provided more than $2 trillion in relief for both companies and individuals affected by the COVID-19 pandemic. Payroll was to be looked at per employee and was limited to $100K on an annualized and pro-rata basis.

Employee Relations 214

Employee Relations Food Supply Government Small Business 214

Modern Restaurant Management

DECEMBER 14, 2020

US Foods Holding Corp. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Restaurant365

DECEMBER 11, 2020

The year 2020 prompted enormous changes in the restaurant industry. operators, mostly sales) minus your cash outflows (your operating costs, like food and drink, payroll, rent, etc.) Your cash flow may have been tight in 2020, so 2021 is the time to focus on your cash flow recovery and next steps. over a certain period of time.

2021 136

2021 Cash Management Management Management 136

Modern Restaurant Management

FEBRUARY 18, 2020

Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food.

Mobile Ordering 215

Mobile Ordering Front of House Customer Service Customer Experience 215

Hot Schedules

MARCH 4, 2021

The year 2020 certainly put the hospitality industry to the test. There were encouraging success stories in every segment, from ghost kitchens to virtual concepts to retail offerings, including full service and hotel food & beverage. Related Posts. Watch the Webinar On-Demand. read more.

Webinar 134

Webinar Employee Relations Point of Sale Retail 134

Modern Restaurant Management

APRIL 28, 2020

Mission critical elements of operational agility and what they ‘mean’ for individual restaurant, food service and hospitality businesses, and the industry at large, in the post-pandemic era. Below, are a few observations on some of the hard lessons learned amid the pandemic and offers some strategies in relation.

Customer Service 145

Customer Service Employee Relations Customer Experience 2025 145

Black Box Intelligence

MARCH 10, 2020

Coronavirus and the Restaurant Industry: Key Insights – May 13, 2020. . Despite many companies beginning to bring back employees from furlough, of those people employed by chain restaurants back in January, only 45% of them remain actively employed today on average. Key Insights – May 6, 2020. .

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

EATER

AUGUST 3, 2020

More than 43,000 meatpacking and food processing workers have tested positive for COVID-19 this year This story was originally published on Civil Eats. “A That’s how a decade-long employee for Tyson Foods, Inc. A worker in the storage room at a meat-processing factory | Gavriil GrigorovTASS via Getty Images. A nightmare.”.

Food 119

Food Kitchen Safety Front of House Food Safety 119

Modern Restaurant Management

APRIL 20, 2020

.™” with an initial donation, aiming to raise $125,000+ for Children of Restaurant Employees (CORE), a nonprofit that assists the families of service industry members navigating life-altering circumstances. All donations are tax-deductible and go directly to Children of Restaurant Employees (CORE). Newark Working Kitchens.

Healthcare 180

Healthcare Small Business Kitchen Safety Loyalty Program 180

EATER

SEPTEMBER 16, 2021

Pandemic-related materials, food, and labor shortages make running an independent restaurant near-impossible. Even as some of these supply chain hiccups and irregularities resolved, others popped up. That is, according to the professor, particularly true of the food we eat. “[Our Here’s how three owners are doing it.

Front of House 128

Front of House Food Supply Back of House Supplies 128

Modern Restaurant Management

DECEMBER 17, 2024

Steady Online Ordering Brings Food Waste, Donations to the Forefront of Priorities Ordering food online increases restaurant sales, but it also can potentially increase wasted food if proactive measures aren’t taken – for both the business and consumers at home.

2025 100

2025 Loyalty Program Customer Experience Online Ordering 100

7 Shifts

JUNE 16, 2024

In 2020, the number of establishments in the food and beverage industry was estimated to be 23.1 You can give your customers 1 point for every $10 they spend at your restaurant (the price point depends on how much you're selling your food and beverages; just make sure to set an achievable price).

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Modern Restaurant Management

AUGUST 31, 2021

The report illustrates the continued impact of the COVID-19 pandemic on the restaurant industry and provides an updated look at key indicators and trends influencing the industry's recovery as of June/July 2021, including the current state of the economy, workforce, and food and beverage sales. Labor and Food Costs Remain Top Challenges.

2021 180

2021 Beverage Leadership Food Order 180

Modern Restaurant Management

JANUARY 17, 2020

In 2020 alone, Curry Up Now anticipates opening 12 locations across the country. Curry Up Now began as a food truck in 2009 and was founded by husband and wife duo, Akash and Rana Kapoor, and supported by co-founder and Senior VP of Operations, Amir Hosseini. " Benihana Plans Franchise Expansion. Benihana National Corp.

Franchise 136

Franchise Franchising Fast Casual Leadership 136

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. He started his career with Hardee’s Food Systems in 1983 ending in the position of District Manager.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

OCTOBER 24, 2024

B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list. Green Restaurant and Slow Food were others we considered.

Certification 88

Certification Fast Casual Sustainability Front of House 88

Indoor Media

JUNE 3, 2021

With most states having reopened to some extent, vaccination rates rising, and unemployment numbers far better than they were in the summer of 2020, things are looking up. One report found that more than 110,000 bars and restaurants shuttered in 2020. Staffing and supply change was one of the biggest constants of the pandemic.

Advertising 88

Advertising Restaurant Law Food Supply Customer Service 88

EATER

JANUARY 26, 2021

The pandemic has demanded adaptation; since March 2020, restaurants and bars across the country have navigated through the COVID-19 pandemic by transforming into online groceries, outdoor dining destinations, meal-kit providers, and more. Within six days, the state’s food industry was at a nearly complete standstill.

Food 98

Food Outdoor Point of Sale Food Safety 98

Modern Restaurant Management

MARCH 16, 2020

data highlights: Usually, QSR brands see a dip in traffic from the last week of February to the first week of March, but three of the eight saw those fortunes turn in 2020. believes the coronavirus is not going to have a single blanket impact on all aspects of the economy or even the retail economy or food sector more specifically.

Mobile Ordering 122

Mobile Ordering Online Ordering Point of Sale POS 122

Modern Restaurant Management

MARCH 24, 2020

Brands, Mount Franklin Foods, US Foods, Melt Shop, FoodMaven, Nathan's Famous, Island's Fine Burgers & Drinks, Checkers & Rally’s, Lineage Logistics and Minnow. The 2020 National Restaurant Association Show, which we had planned to hold in Chicago on May 16-19, has officially been canceled. ” Yum!

Food Supply 101

Food Supply Kitchen Safety Food Safety Cash Management 101

EATER

JANUARY 28, 2022

If this is the case, however, it would effectively render Darden immune from Title VII lawsuits, given that its employees are barred from participating in lawsuits in the company’s contracts. Even major fast-food chains like Chipotle and McDonald’s now pay nearly double the federal minimum wage of $7.25 in some states.

Cash Management 98

Cash Management Restaurant Law Employee Relations Food Supply 98

EATER

MAY 15, 2020

But to some hourly employees, that core concept has rung hollow during the pandemic. Nevertheless, Jamie and about 20 other Waffle House employees crammed into their unit, working 12-hour shifts to keep the restaurant open and running on a limited menu as the businesses around them shuttered. “It Photo by Matthew Stockman/Getty Images.

Back of House 98

Back of House Employee Relations Customer Service Take-out 98