Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

7 Shifts

JANUARY 14, 2021

From their real-world experiences and honest feedback, we can supply you with actionable insights and statistics for one of the industry’s biggest elephants: third-party delivery. Even restaurants who never considered it—full service and fine dining—found themselves offering food to go, meal kits, and delivery as a means to survive.

2021 195

2021 Delivery Front of House FOH 195

Goliath Consulting

OCTOBER 19, 2020

Here are our best guesses for the business trends of 2021. Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1). DELIVERY: Food deliveries have soared in the past couple of months. This is now the new norm, and we know that some of these changes are here to stay.

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Restaurant365

DECEMBER 11, 2020

As 2021 begins, there are many restaurant management best practices that can be applied to strengthen your business, in the short and long term. Here are 11 tips to set yourself up for success in 2021. operators, mostly sales) minus your cash outflows (your operating costs, like food and drink, payroll, rent, etc.)

2021 136

2021 Cash Management Management Management 136

7 Shifts

JUNE 27, 2022

Determined to make a bigger impact, she left consulting to pursue a career in the food industry. Since then, she's worked at DIG (formerly Dig Inn) where she was Director of Strategic Operations and led supply chain strategy, menu development and their food delivery and ghost kitchen business. It's a story. It's hospitality.

Front of House 195

Front of House Food Supply Consumer Goods 2021 195

7 Shifts

JANUARY 11, 2021

But 2021 is the year to evolve your restaurant for whatever comes next. This guide includes ideas and checklists for everything from keeping your staff healthy to optimizing your ordering platforms. We like to think of it as a roadmap to success in 2021 and beyond. "Winter is coming".said said every restaurateur in existence.

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

Modern Restaurant Management

APRIL 13, 2022

At the end of 2021, four out of five restaurants reported facing a staffing shortage due to reduced operating hours and dining capacity. A fragmented supply chain is also increasing ingredient costs, leading restaurants to balance staff churn with a changing menu to keep revenue consistent. Monitoring Supply Can Curb Waste and Loss.

POS 215

POS Food Supply Mobile Ordering Point of Sale 215

7 Shifts

JUNE 20, 2022

We chatted with some of those most experienced in the ghost kitchen game to find out some myths, best practices, and tips for success in this food service style. One ghost kitchen may contain multiple units where different brands can prepare food for delivery, and in some cases, pickup. Table of Contents. What is a ghost kitchen?

Front of House 435

Front of House Food Truck Back of House Social Media 435

Modern Restaurant Management

FEBRUARY 1, 2022

More than half of restaurant operators said it would be a year or more before businesses conditions return to normal with food, labor, and occupancy costs are expected to remain elevated, and continue to impact restaurant profit margins in 2022, according to the National Restaurant Association's 2022 State of the Restaurant Industry report.

2022 207

2022 2030 Food Supply Recruiting 207

Modern Restaurant Management

JANUARY 13, 2023

Since the pandemic, restaurants have endured a plethora of issues ranging from fluctuating dining restrictions to supply chain issues to rising food prices. Taking Orders with Artificial Intelligence. One place where AI has been making an impact as these challenges persist is with phone ordering.

Front of House 211

Front of House Back of House Online Ordering Food Order 211

Modern Restaurant Management

NOVEMBER 5, 2021

Food service suppliers have been scrambling to keep pace with fluctuating demand in a supply chain that has been anything but predictable since 2020. Since then, sales have fluctuated in response to surges of COVID-19 cases, climbing up to $72 billion in August 2021. Problem: Demand for Different Supplies.

Food Supply 236

Food Supply Supplies Customer Service Fine Dining 236

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

MARCH 21, 2022

Even after the pandemic-fueled tumult of 2020, few would have predicted the extent to which the industry has been shaped in 2021 by such factors as a major labor shortage, supply-chain issues, and soaring inflation. Droughts might reduce the supply of potatoes, for example. Riding a Razor-Thin Margin.

Technology 203

Technology Food Supply Inventory Supplies 203

Modern Restaurant Management

DECEMBER 20, 2022

The restaurant industry once again proved its resilience in 2022 as it dealt with ongoing obstacles like inflation, supply chain, labor shortages and more. Customers now rely on new technology, like contactless payments, mobile apps, and self-serve kiosks to get the food they want and fast. Here are some of their insights.

2022 197

2022 Food Supply Point of Sale Dietary Restrictions 197

Cheetah

FEBRUARY 1, 2022

As we reflect on 2021 and move fully into the New Year, one hopes for an easier, healthier, more profitable year ahead. Boost your profit, plan your inventory, reduce food waste, and overcome the labor shortage with help from Cheetah! In 2021 Cheetah added 500 new specialty, local products to our catalog!

Food Supply 148

Food Supply Webinar Supplies Waste 148

Modern Restaurant Management

DECEMBER 17, 2021

Meanwhile, food service workers are in high demand. The Bureau of Labor Statistics reported that the food service workforce decreased by 42,000 individuals in August 2021. Order accuracy is a pivotal part of the diner experience. by April 2021 — a 122 percent+ increase YoY. Digitize Tedious Tasks.

Loyalty Program 188

Loyalty Program Customer Experience Mobile Ordering Customer Service 188

7 Shifts

AUGUST 6, 2021

Factors to Incorporate in Your 2021 Restaurant Forecasting. On a micro level, forecasting helps a restaurant plan for inventory orders and how many employees need to work each shift to make and sell food. Factors to Incorporate in Your 2021 Restaurant Forecasting. For the 2021 game, hungry Americans consumed a record 1.42

Seasonal Menu 370

Seasonal Menu Point of Sale Inventory Food Supply 370

Modern Restaurant Management

FEBRUARY 21, 2022

Starting out as a whole grain diet for radicals, vegan food culture has evolved into Michelin star worthy mega trend for future chefs and culinary experts. Nowadays, vegan food is becoming normal in restaurants and fast food joints. Bn in sales in 2021, while Meat Alternative Market experienced a year-on-year growth of 5.2

Fine Dining 221

Fine Dining Fast Casual Food Supply 2022 221

Modern Restaurant Management

SEPTEMBER 14, 2021

Across the country, prices for food are reaching all-time highs as inflation picks up and COVID-19 restrictions loosen, driving more consumers to resume dining, shopping and traveling. Food costs have climbed 0.8 percent in July 2021, its largest monthly increase since February 1981, according to data from the U.S.

POS 188

POS Technology Food Food Supply 188

Modern Restaurant Management

AUGUST 5, 2021

It’s not enough just to recover, retail and specifically restaurants and the food industry are compelled to pivot, adapt and create a model that will endure. Here are five trends in the restaurant industry to consider post-COVID: Labor Supply, Wages and Automation. Food Trucks Factor in the New Normal.

Food Truck 215

Food Truck Retail Mobile Ordering Food Safety 215

The Restaurant Times

OCTOBER 29, 2021

When it comes to food trucks, a lack of sustainability can give rise to multiple problems. For a mobile business like food trucks catering to multiple locations, it is relatively harder to keep everything clean and be eco-friendly. Setting up a sustainable food truck is, therefore, a new concept. . Inspect Your Vehicle.

Food Truck 97

Food Truck Sustainability 2021 Food 97

7 Shifts

AUGUST 20, 2021

As a headline, it's become a familiar refrain, and as a challenge for restaurant owners, it's become a pylon that restaurateurs have had — or will have — to safely navigate around in order to protect margins and establish restaurant cost control. Equipment and supplies. Recommended Reading: Ultimate Restaurant Payroll Guide 2021.

Inventory 195

Inventory Food Supply Seasonal Menu Food Order 195

Modern Restaurant Management

AUGUST 25, 2021

Throughout the paused activity of 2020 and 2021, people everywhere were reminded of the delicate ecosystem that exists between individuals and their communities, as well as between people and their planet. Problems with supply left a deficit of some items and a surplus of others. Second Priority: Greener Appliances.

Operations 197

Operations Ordering Sustainability Food Supply 197

EATER

JUNE 10, 2022

Our pandemic food timeline is here to remind you The last two-plus years have radically altered just about every aspect of how we eat. To the surprise of no one, comfort food is in. Food banks are overwhelmed by millions seeking assistance; the National Guard is called in to some states to ensure order at distribution centers.

Food Supply 102

Food Supply 2022 Supplies 2020 102

Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019. The world has changed.

Food Safety 223

Food Safety Recycling Restaurant Law Front of House 223

Modern Restaurant Management

OCTOBER 24, 2024

B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list. Green Restaurant and Slow Food were others we considered.

Certification 88

Certification Fast Casual Front of House Sustainability 88

Cheetah

NOVEMBER 23, 2021

2021’s Massive Holiday Catering Opportunity. These small bites require just as much food as entrees, but demand meticulous prep work (and thousands of toothpicks). Unfortunately, many catering businesses suffer from disorganized operations, especially in relation to sourcing supplies, prepping food and retaining staff.

Catering 148

Catering Food Supply Seasonal Menu Supplies 148

Modern Restaurant Management

AUGUST 10, 2022

Food prices are soaring amidst supply chain disruptions, increasing labor costs, and processing plant shutdowns. The food service industry is scrambling to keep up with these new costs, pushing the price of a restaurant meal to a 40-year high. Restaurants must keep innovating to elevate the diner experience. First-Rate Service.

Customer Experience 188

Customer Experience Online Ordering Customer Service Mobile Ordering 188

Hot Schedules

JULY 8, 2021

Day-to-day inventory decisions impact the bottom line, and with food costs on the rise, the process is another major stressor on top of numerous existing operational headaches. Consumer Price Index research indicates rapid inflation in early 2021, so you could understand why operators are increasingly concerned. Increased food waste.

Inventory 127

Inventory Management Management Food Supply 127

Modern Restaurant Management

JANUARY 19, 2022

The supply chain issues that have intermittently plagued other industries have also left restaurants scrambling, with everything from to-go cups to chicken wings going missing, often without warning and sometimes for weeks or months on end. The so-called Great Resignation has also taken a heavy tol l on the food service industry.

Food Supply 199

Food Supply Restaurant Law Email Marketing Mobile Ordering 199

Modern Restaurant Management

OCTOBER 18, 2022

Do you want people to stay at your restaurant longer and order more? The EV market experienced explosive growth in 2021, which is projected to continue into 2022. billion in 2021 profits for their EVs – more than six times higher than its 2020 earnings. Are you ordering proper quantities of food?

Audits 189

Audits Food Safety 2040 Consumer Goods 189

Modern Restaurant Management

APRIL 6, 2022

The fact is that customers who are uncomfortable and/or allergic to cleaning supplies, paints, insecticides, and other materials used in restaurants will not stay as long or spend as much money. So, how can restaurants address these air quality issues and get more customers through their doors each night?

Fine Dining 198

Fine Dining Customer Service Kitchen Safety Employee Relations 198

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. Digitize Your Ordering Function and Enhance Your Presence. Just prior to the pandemic, off-premises orders accounted for 60 percent of restaurant engagements, according to a National Restaurant Association report.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

Modern Restaurant Management

AUGUST 31, 2021

The report illustrates the continued impact of the COVID-19 pandemic on the restaurant industry and provides an updated look at key indicators and trends influencing the industry's recovery as of June/July 2021, including the current state of the economy, workforce, and food and beverage sales.

2021 180

2021 Beverage Leadership Food Order 180

Modern Restaurant Management

OCTOBER 20, 2021

Commodities are in demand, but supply is short. Nearly three-fourths of respondents reported using the channel at least 1x weekly, a slight decline from May 2021. Takeout and delivery also have remained constant since May 2021 — 66 percent used takeout at least one time weekly, and 52 percent used delivery. see below).

2021 215

2021 Dine-in Customer Service Casual 215

Modern Restaurant Management

JANUARY 5, 2022

Indoor dining closures, staff shortages and the supply chain are ongoing issues, especially as the Delta and Omicron variants continue to spread. The restaurant industry lost $240 billion in profits in 2020 , and in 2021 is projected to fall about $167.5 Doing so will help increase revenue while effectively managing shortages.

Technology 167

Technology Online Ordering Front of House Back of House 167