Modern Restaurant Management

JUNE 3, 2021

Order accuracy and speed top list of what consumers want. The vast majority will revisit a specific drive-thru if their order is always correct (68 percent) and service is fast (62 percent). 68 percent order directly from restaurant apps multiple times a month compared to 42 percent who never order from third-party apps.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

SEPTEMBER 20, 2021

Even before the recent COVID surges, new vaccine mandates and other restrictions, the analysts at Revenue Management Solutions advised their restaurant clients that online ordering was here to stay. In fact, in a May 2021 survey of 800 U.S. So how can restaurant operators increase the profitability of online menus?

Menu 197

Menu Mobile Ordering Online Ordering Website Management 197

Modern Restaurant Management

APRIL 5, 2022

As per a recently published report by Future Market insights, the Takeaway and Delivery Food market is going to witness accelerated demand in the coming years with online food platforms. As restaurants shuttered across the world due to the pandemic in 2020, deliveries and takeout orders soared.

Online Ordering 196

Online Ordering Point of Sale Website Management Inventory 196

Touch Bistro

APRIL 27, 2021

The best restaurant websites all have one thing in common: they make it incredibly easy for online visitors to find what they’re looking for. This is crucial because 77% of diners report visiting a restaurant’s website before they dine in or order takeout or delivery from an establishment.

Design 92

Design 2021 Online Ordering Website Management 92

Modern Restaurant Management

DECEMBER 20, 2021

The concept goes far beyond a simple online menu or QR code. Every dine-in experience starts with a menu, so having yours available online is the first step to going contactless. However, restaurants have discovered that not all online menus are made the same. Every restaurant should look into hosting its own online ordering.

Mobile Ordering 227

Mobile Ordering Online Ordering Consumer Goods Customer Experience 227

Modern Restaurant Management

FEBRUARY 25, 2021

Each of these channels represents a revenue stream for the restaurant and they connect to the same kitchen and are all managed by the same centralized POS system.” Among the other insights: Restaurants expect 62 percent of their revenue to come from takeout or delivery in 2021.

Social Media 158

Social Media Retail Website Management Online Ordering 158

Modern Restaurant Management

JANUARY 5, 2022

The restaurant industry lost $240 billion in profits in 2020 , and in 2021 is projected to fall about $167.5 Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages.

Technology 167

Technology Online Ordering Front of House Back of House 167

Touch Bistro

MAY 26, 2021

And Independence Day 2021 may be the busiest one yet, with 46% of American consumers reporting that they’re excited to dine out again as pandemic restrictions are loosened. With orders expected to surge on July 4th, make sure you have the right equipment and restaurant technology to safely accommodate big groups or process more online orders.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Restaurant365

DECEMBER 4, 2020

No one knows exactly what will happen in 2021, but if you are a restaurant owner or operator, it’s certain you are thinking ahead to what’s next for your business. To prepare for the new year, restaurant owners, operators, and managers need to start planning now. Generating enough revenue to break even.

2021 78

2021 Operations Mobile Ordering Social Media 78

Modern Restaurant Management

NOVEMBER 19, 2020

In fact, as digital platforms have become more prominent during the pandemic for ordering takeout and delivery, restaurants can use the time their customers spend on their smart phones to their advantage. The Customer Online Journey Needs to be at the Forefront.

Social Media 215

Social Media Online Ordering Coupons Advertising 215

Modern Restaurant Management

FEBRUARY 4, 2022

Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. Delivery Options.

2022 218

2022 Customer Service Online Ordering Website Management 218

Focus POS

DECEMBER 22, 2021

A Recipe for Successful Restaurant Management. This carried into 2021 as 110,000 restaurants were closed either permanently or temporarily. Technology for Successful Restaurant Management. Keeping a restaurant successful heavily relies on restaurant management’s effectiveness. Online ordering. Beat the Odds.

Management 146

Management Management Loyalty Program Online Ordering 146

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Goliath Consulting

AUGUST 2, 2022

However, most restaurants were still getting more delivery orders than ever. Because of the vast influx of delivery orders, restaurants have ramped up their takeout, delivery, and online ordering services either through their system or third-party delivery apps such as DoorDash, UberEats, GrubHub, and more. ” 3 .

Delivery 78

Delivery Online Ordering Food Website Management 78

Touch Bistro

JUNE 2, 2021

In this article, we’ll cover everything you need to know about reservation systems ahead of your restaurant reopening, including: What restaurant reservation software is The benefits of reservation software in the wake of COVID-19 How an online reservations program can keep staff and customers safe as you reopen. Online Access.

Reservations 98

Reservations 2021 Online Ordering Book 98

7 Shifts

JULY 16, 2021

See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. Small Business Administration 's website. Neighborhood shops. College campuses / school zones. Residential areas. What can 7shifts do for you? Liquor License.

License 459

License Hiring Equipment Small Business 459

7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. You post that content online on all those different social platforms. In his work, he realized that many employees get thrust into management positions without any training.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. Digitize Your Ordering Function and Enhance Your Presence. Just prior to the pandemic, off-premises orders accounted for 60 percent of restaurant engagements, according to a National Restaurant Association report.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

7 Shifts

NOVEMBER 9, 2022

When done right, email marketing works wonders—you stay top of mind and increase order values. in 2021 , and it's been on a slippery slope for years. Increase online orders? Don't let your customers leave your website without offering value. Recommended Resources: Free Restaurant Management Excel Templates.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Modern Restaurant Management

DECEMBER 30, 2020

Key findings from the report include: Direct online ordering booms as restaurants recognize the need to bypass third-party marketplaces : Average monthly online order volume grew 250x since the COVID-19 pandemic began, with $59.18 spent per order, on average, across restaurant websites. What about 2021?

2020 211

2020 Merchandise Retail Point of Sale 211

Focus POS

OCTOBER 1, 2021

San Antonio, TX – October 1, 2021 – Focus POS, a leading provider of restaurant management software, announces the availability of Focus eGift digital gift card solution. The pandemic drove a lot of commerce online, but that meant that restaurant customers had to type in gift card numbers and codes to use them.

POS 148

POS Online Ordering Website Management Customer Experience 148

Lavu

SEPTEMBER 29, 2023

The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. Some ways Lavu can help automate tasks and improve efficiency are: Order Management: Lavu provides a user-friendly interface for taking orders, which reduces errors and speeds up the process.

Loyalty Program 167

Loyalty Program Front of House Mobile Ordering Customer Service 167

EATER

FEBRUARY 10, 2022

As part of the company’s ongoing push for growth and expansion, DoorDash announced that it’s getting into the financial services business with plans to offer cash advances to restaurants that will be automatically repaid via deductions from every DoorDash order the establishment fulfills. In 2019, Toast Inc.,

Cash Management 106

Cash Management Point of Sale Online Ordering Advertising 106

Modern Restaurant Management

JANUARY 3, 2022

According to a 2021 Ivanti Research Study, 83 percent of respondents stated that they used a QR code to make a payment or complete a financial transaction for the first time ever. In order to improve the customer experience, build trust, and protect customer data, restaurants must be diligent in their QR code implementation efforts.

Customer Experience 221

Customer Experience Consumer Goods Mobile Ordering Customer Service 221

Modern Restaurant Management

JULY 20, 2022

Despite these challenges, on-premise dining continues to return, with 13 million diners seated via Yelp in Q1 2022, up 48 percent compared to Q1 2021. Do you want your advertising to drive consumers to visit your restaurant, make online orders, or deepen their relationship with your brand? Or all of those?

Advertising 189

Advertising Consumer Goods Transportation Retail 189

Goliath Consulting

NOVEMBER 23, 2021

QR codes and digital menus allow for customers to order food and beverages at restaurants and avoid touching physical menus that may or may not have been sanitized properly. Customers are able to scan the QR code, which redirects them to the restaurant’s website in which contains the restaurant’s menu. in July, climbing 4.6%

Loyalty Program 88

Loyalty Program Online Ordering Customer Experience Social Media 88

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? The unfortunate reality is that customers aren’t comparing the curbside or app ordering process of Denny’s to McDonalds.

2020 180

2020 Online Ordering Customer Experience Point of Sale 180

Restaurant Clicks

OCTOBER 9, 2021

720 Justison St, Wilmington, DE 19801 Phone: 302-652-3474 Visit Website. Order Online. 1801 W 14th St, Wilmington, DE 19806 Phone: 302-658-4600 Visit Website. Order Online. 400 Justison St, Wilmington, DE 19801 Phone: 302-691-7974 Visit Website. Order Online. Del Pez Mexican Gastropub.

Back of House 147

Back of House Front of House Fast Casual Online Ordering 147

EATER

MAY 28, 2020

DoorDash on Thursday launched a new initiative called Storefront to help restaurants create websites and directly manage online pickup and delivery orders. Restaurants will manage these stores themselves, with orders coming directly to them (though DoorDash will still fulfill delivery requests and take a cut).

Online Ordering 97

Online Ordering Website Management Cash Management Customer Service 97

Restaurant Clicks

DECEMBER 31, 2021

338 Hamilton Ave, Brooklyn, NY 11231 Phone: 718-834-6686 Visit Website. Co-owners and Chef and manager duo Dave Scarlow and Anna Viertel use their brick-and-mortar restaurant to expand the menu to include small plates and Italian entrees cooked to perfection with their signature wood-fired brick oven. Order Online.

Front of House 103

Front of House Online Ordering Mobile Ordering Website Management 103

The Restaurant Times

SEPTEMBER 10, 2021

Even in the pre-pandemic times, online ordering was a buzzy topic. From kitchen management to optimizing delivery services, POS software manages it all. Kitchen Management. The rise of cloud kitchens has led to an increase in demand for kitchen management. Source: 7Shifts.

POS 59

POS Operations Website Management Online Ordering 59

EATER

JULY 8, 2022

A few months after the first COVID-19 shutdown, restaurants furloughed and laid off cooks, servers, bartenders, and managers nationwide. While idle, many industry veterans left foodservice and hospitality altogether; others like ourselves entertained simpler interim concepts in order to ride out the irregularities of the pandemic.

Online Ordering 109

Online Ordering Seasonal Menu Customer Service Social Media 109

Restaurant Clicks

DECEMBER 21, 2021

2601 Holmes St, Kansas City, MO 64108 Phone: 816-421-2807 Visit Website. Established in 2021, Succotash in Kansas City is a thriving brunch destination known for its giant cinnamon rolls. Order Online. 549 Gillis St, Kansas City, MO 64106 Phone: 816-471-3663 Visit Website. Order Online. Order Online.

Online Ordering 97

Online Ordering Website Management Back of House Reservations 97

ChefMod

OCTOBER 6, 2021

But, how have they managed to stay up and running so far? Focus on Online Shopping For the last 15 years, the online shopping and ordering market has grown exponentially. Even a small vegetable vendor can take orders via some kind of online ordering platform. Spreadsheets Begone!

2021 52

2021 Email Marketing Front of House Online Ordering 52

Modern Restaurant Management

OCTOBER 29, 2021

I argued that, as consumers gradually become more acclimated to tech-enabled options like mobile ordering and click-and-collect, we were going to see chargebacks become more of a concern. The reason: a flood of chargebacks coming in through online ordering apps. Not having orders ready within the timeframe promised.

Mobile Ordering 100

Mobile Ordering Online Ordering Customer Service Food Order 100

Restaurant Clicks

DECEMBER 13, 2021

171 Lafayette Ave, Brooklyn, NY 11238 Phone: 718-643-7003 Visit Website. Order Online. 219 Dekalb Ave, Brooklyn, NY 11205 Phone: 347-689-4287 Visit Website. 184 Dekalb Ave, Brooklyn, NY 11205 Phone: 917-909-1023 Visit Website. 243 Dekalb Ave, Brooklyn, NY 11205 Phone: 718-622-5300 Visit Website.

Seasonal Menu 129

Seasonal Menu Website Management Outdoor Online Ordering 129

Perfect Daily Grind

MARCH 20, 2023

Between 2014 and 2021, global ecommerce sales grew by over 269%. As a result, the coffee industry has also shifted online. It’s becoming increasingly important for producers, traders, and roasters to develop an online presence to effectively market and sell their coffees through ecommerce platforms. What is ecommerce?

Point of Sale 141

Point of Sale Consumer Goods Online Ordering Customer Service 141