7 Shifts

JULY 30, 2021

From managing your budget to accounting and bookkeeping for national holidays and events, this document will be your year-long guide to tracking your restaurant's promotional strategy. Check out our Simple Restaurant Marketing Plan for 2021 for tips on how to create a solid marketing plan for your restaurant. Create an awesome website.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

Touch Bistro

MAY 26, 2021

And Independence Day 2021 may be the busiest one yet, with 46% of American consumers reporting that they’re excited to dine out again as pandemic restrictions are loosened. Here are the top 4 restaurant technologies you should have ahead of Independence Day 2021: 1. The short answer is offering enticing 4th of July specials.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. In his work, he realized that many employees get thrust into management positions without any training. So he created a universal training manual, his book— The Surprise Restaurant Manager.

Social Media 448

Social Media Hiring Website Management Hospitality 448

The Eat Restaurant

APRIL 28, 2022

In our latest case study, we take a look at their restaurant's ongoing success over the years and how they managed to almost double their reservations compared to bookings made pre-pandemic. Subsequently leading them to branch out with a second location in Port Louis in 2021. So, how do they do it? Increasing Online Bookings.

Book 78

Book Operations Reservations Website Management 78

7 Shifts

NOVEMBER 9, 2022

in 2021 , and it's been on a slippery slope for years. Get holiday reservations? Don't let your customers leave your website without offering value. For instance, if they are about to leave your website, you can offer a discount or if they read your blog you can offer access to your cooking classes. Call to action (CTA).

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Modern Restaurant Management

JANUARY 5, 2022

The restaurant industry lost $240 billion in profits in 2020 , and in 2021 is projected to fall about $167.5 From 2019 to 2021, the number of customers using food delivery apps rose by 21 percent , and this number is expected to grow another 22 percent by 2023. Doing so will help increase revenue while effectively managing shortages.

Technology 167

Technology Online Ordering Front of House Back of House 167

Restaurant Clicks

DECEMBER 13, 2021

171 Lafayette Ave, Brooklyn, NY 11238 Phone: 718-643-7003 Visit Website. 219 Dekalb Ave, Brooklyn, NY 11205 Phone: 347-689-4287 Visit Website. Make a Reservation. 184 Dekalb Ave, Brooklyn, NY 11205 Phone: 917-909-1023 Visit Website. Make a Reservation. Make a Reservation. Make a Reservation.

Seasonal Menu 129

Seasonal Menu Website Management Outdoor Online Ordering 129

Modern Restaurant Management

APRIL 13, 2021

Simple tap-to-call function to enable them to make reservations. A tricky part to location based marketing can be setting up and managing your campaign but luckily there are providers out there that do much of it for you. Managing, Tracking, and Optimizing Results. How to Set Up a Location Based Mobile Advertising Campaign.

Advertising 196

Advertising Mobile Ordering Website Management Customer Service 196

Restaurant Clicks

OCTOBER 9, 2021

720 Justison St, Wilmington, DE 19801 Phone: 302-652-3474 Visit Website. 1801 W 14th St, Wilmington, DE 19806 Phone: 302-658-4600 Visit Website. 400 Justison St, Wilmington, DE 19801 Phone: 302-691-7974 Visit Website. Make a Reservation. 520 N Union St, Wilmington, DE 19805 Phone: 302-652-9223 Visit Website.

Back of House 147

Back of House Front of House Fast Casual Online Ordering 147

Modern Restaurant Management

JANUARY 3, 2022

According to a 2021 Ivanti Research Study, 83 percent of respondents stated that they used a QR code to make a payment or complete a financial transaction for the first time ever. This information can vary from menus to external links for reservation bookings. QR code usage has surged throughout the pandemic.

Customer Experience 221

Customer Experience Consumer Goods Mobile Ordering Customer Service 221

Restaurant Clicks

NOVEMBER 23, 2021

3258 Westheimer Rd, Houston, TX 77098 Phone: 832-942-5080 Visit Website. Make a Reservation. 1777 Walker St, Houston, TX 77010 Phone: 713-400-3330 Visit Website. Make a Reservation. 3300 Smith St, Houston, TX 77006 Phone: 713-522-9711 Visit Website. Make a Reservation. Make a Reservation.

Website Management 114

Website Management Seasonal Menu Reservations Online Ordering 114

Restaurant Clicks

DECEMBER 21, 2021

2601 Holmes St, Kansas City, MO 64108 Phone: 816-421-2807 Visit Website. Established in 2021, Succotash in Kansas City is a thriving brunch destination known for its giant cinnamon rolls. 549 Gillis St, Kansas City, MO 64106 Phone: 816-471-3663 Visit Website. Make a Reservation. Order Online. Happy Gillis. Westport Cafe.

Online Ordering 97

Online Ordering Website Management Back of House Reservations 97

Restaurant Clicks

OCTOBER 25, 2021

2932 Crockett St, Fort Worth, TX 76107 (817) 242-3474 Visit Website. My favorite thing about it is that they even offer catering managed by their dedicated catering department, creating unique and delicious food combinations to suit your guests and occasion. 6100 Camp Bowie Blvd #12, Fort Worth, TX 76116 (817) 989-8886 Visit Website.

Website Management 124

Website Management Bar Reservations Catering 124

Restaurant Clicks

DECEMBER 21, 2021

2601 Holmes St, Kansas City, MO 64108 Phone: 816-421-2807 Visit Website. Established in 2021, Succotash in Kansas City is a thriving brunch destination known for its giant cinnamon rolls. 549 Gillis St, Kansas City, MO 64106 Phone: 816-471-3663 Visit Website. Make a Reservation. Order Online. Happy Gillis. Westport Cafe.

Online Ordering 78

Online Ordering Website Management Back of House Reservations 78

Restaurant Clicks

NOVEMBER 3, 2021

3921 2nd Ave, Detroit, MI 48201 Phone: 313-438-5055 Visit Website. Make a Reservation. Multiple locations Visit Website. 15 E Kirby St D, Detroit, MI 48202 Phone: 313-818-3915 Visit Website. Although the menu is determined by what produce their partners bring each season, the chef provides a sample on their website.

Seasonal Menu 97

Seasonal Menu Website Management Reservations Casual 97

Restaurant Clicks

DECEMBER 31, 2021

338 Hamilton Ave, Brooklyn, NY 11231 Phone: 718-834-6686 Visit Website. Co-owners and Chef and manager duo Dave Scarlow and Anna Viertel use their brick-and-mortar restaurant to expand the menu to include small plates and Italian entrees cooked to perfection with their signature wood-fired brick oven. Make a Reservation.

Front of House 103

Front of House Online Ordering Mobile Ordering Website Management 103

Lavu

SEPTEMBER 29, 2023

The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. Some ways Lavu can help automate tasks and improve efficiency are: Order Management: Lavu provides a user-friendly interface for taking orders, which reduces errors and speeds up the process.

Loyalty Program 167

Loyalty Program Front of House Mobile Ordering Customer Service 167

Indoor Media

JULY 15, 2021

There are over 1 million restaurants in the United States as of 2021. ” It wasn’t until 2005 that Yelp launched the first website version that looked somewhat like the Yelp of today. Every restaurant should have an online presence that includes at least an official website and a maintained Yelp page.

Advertising 78

Advertising Website Management Email Marketing Social Media 78

EATER

JULY 8, 2022

Diners need to understand that things will never be as they were before the pandemic In the final six weeks of our pandemic-born restaurant, customers formed a line out the door and booked out dinner reservations weeks ahead. Our first full-time employee started in April 2021. With it came the first lull in sales.

Online Ordering 109

Online Ordering Seasonal Menu Customer Service Social Media 109

Touch Bistro

JULY 9, 2021

Restaurant reservation systems have become essential to running a successful restaurant. Restaurant reservation systems are specifically designed to help to automate the tedious process of taking and managing bookings. However, not all restaurant reservation systems are created equal. TouchBistro Reservations.

Reservations 52

Reservations 2021 Website Management POS 52

EATER

JULY 27, 2023

For now, it’s in a limited soft-open period that offers tickets (not reservations) through an email list, via the website. In summer 2021, however, help arrived when Trey Parker and Matt Stone bought the restaurant. Relatedly: Casa Bonita is back , sort of. Parker and Stone can also bank on making $39.99 per adult and $24.99

Point of Sale 98

Point of Sale Seasonal Menu Website Management Events 98

Open for Business

MARCH 21, 2023

Online reviews: Customer reviews on websites like OpenTable, Google, Facebook, and Yelp are powerful forms of word-of-mouth marketing. According to a 2021 report : 55% of consumers have discovered a new brand, product, or service via word-of-mouth in the past year. That includes actively seeking guest feedback.

Marketing 78

Marketing Social Media Email Marketing Customer Experience 78

EATER

JANUARY 11, 2022

While the FeedFeed does have a website where recipes are collected, the company is most prominent on social media — particularly Instagram — where it operates an account with 2 million followers, as well as the hashtags #feedfeed and #thefeedfeed, which appear under many food pictures on Instagram. But what does that actually mean?

Influencer 129

Influencer Social Media Employee Relations Website Management 129

EATER

NOVEMBER 1, 2022

In 2021, I worked in a restaurant that promoted itself as the future of dining. My coworkers tell horror stories about tip theft by owners who take as much as 20 percent for themselves, or tip-out structures where chefs or managers take significant cuts. an hour in some states. Handing Over Our Agency to Machines.

Mobile Ordering 128

Mobile Ordering Customer Service Food Order Online Ordering 128

Touch Bistro

JULY 15, 2021

Build a Website and Optimize it. By building an active and updated restaurant website , you can reach new customers who are searching for a delicious place to eat. To build your website, follow these four steps: Step 1: Prepare by browsing the Internet for restaurant website design inspiration and finding similar sites.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Black Box Intelligence

AUGUST 31, 2021

The internet’s most popular reservation site garners 1.3 In Q2 and Q3 of 2021, customer sentiment about cleanliness (down 4.2%) and service (often due to short-staffing) trended downward. There are some things you can do to manage and meet customer expectations – even in these tough times. Guest sentiment trends.

Social Media 72

Social Media Customer Service Online Ordering Customer Experience 72

BNG Point of Sale

JANUARY 8, 2022

As of 2021, credit cards are the most common payment option, making up 38% of all customer transactions. ??? . Today, orders can be placed within a store, on the road, via an online shopping card or e-commerce website, and each method has its risks. How to Compare Credit Card Processing Companies. Can my rates change? .

Customer Service 52

Customer Service Mobile Ordering Online Ordering Pricing 52

BNG Point of Sale

JANUARY 8, 2022

As of 2021, credit cards are the most common payment option, making up 38% of all customer transactions. ??? . Today, orders can be placed within a store, on the road, via an online shopping card or e-commerce website, and each method has its risks. How to Compare Credit Card Processing Companies. Can my rates change? .

Customer Service 52

Customer Service Mobile Ordering Online Ordering Pricing 52

Gourmet Marketing

SEPTEMBER 23, 2021

Look at your most popular menu items and use them on social media, website and on posters to show off the meals that people love. Highlight popular food items on the website. You may need to establish some kind of analytics system to keep track of this, but any modern restaurant management software should help you with this.

Marketing 61

Marketing 2021 Social Media Website Management 61

Apicbase

FEBRUARY 29, 2024

million in 2021, to $974.9 million tons in 2020 and 12 million tons in 2021. Square , 2024) Get started : Restaurant Inventory Management Software for Multi-Unit Restaurants and Large-scale Catering Operations. million in 2021, to $974.9 Restaurant sales in the US grew from $842.3 However, there is still a 2.6%

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

SEPTEMBER 14, 2021

Cyndi directs the activities of employees in the accounting department to manage the accounting process through financial statements and is responsible for the overall management of the corporate office. In 1991 she was promoted to Accounting Manager and in 2009 to Director of Accounting.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

EATER

MAY 11, 2021

We just send the email out, people order on our website. Now, we’re approaching Summer 2021. It’s horrific, but at least we have enough reserves from the second PPP to keep pushing. It’s much easier to manage a large sum of revenues under one roof. And we don’t use a delivery apps for that. And then, what do you do?

Fine Dining 103

Fine Dining Back of House Travel Kitchen Safety 103

Restaurant365

JANUARY 27, 2022

In Hospitality Technology’s 2021 Customer Engagement Technology Study , it was found that 37% of diners prefer to dine at restaurants that do not have a paper/physical menu. QR codes make it easy for smartphone users to visit a website, for example, without manually entering letters and numbers into their phones. Your website.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. ” Tyga Bites Launches. .

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

NOVEMBER 19, 2020

When the Coronavirus pandemic swept the nation, The LEE Initiative (Let's Empower Employment), led by James Beard Award winning chef, author and restauranteur Edward Lee and Program Managing Director Lindsey Ofcacek, teamed up with Maker's Mark to establish the Restaurant Workers Relief Program. ” Next-Gen Toast. .

Mobile Ordering 147

Mobile Ordering Kitchen Safety Online Ordering Food Truck 147

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. They both went through a management training program.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

MAY 5, 2021

Sales velocity is now -5 percent vs April 10, 2021. Sales velocity is now -3 percent vs April 10, 2021. Sales velocity is now -7 percent vs April 10, 2021. Sales velocity is now -7 percent vs April 10, 2021. Sales velocity is now -4 percent vs April 10, 2021. California.

2021 196

2021 Coupons Loyalty Program Fast Casual 196