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From creating a welcoming ambiance to offering unique menu items, let’s explore the ways you can refine your restaurant's customer experience in 2024. When it comes to operations, using restaurant management tools with easy scheduling features ensures you have the right number of staff during peak hours without over or under-scheduling.
You can then accept cash payments upon delivery, which is helpful for local restaurants with limited budgets. Another approach is to integrate an online ordering feature or plugin into your website and leverage your FOH as delivery drivers. Combos also help manage inventory and cut down on food waste.
This surge in off-premise orders forced restaurants to optimize their operational workflows, from kitchen management and packaging to delivery logistics. Furthermore, digital tools for inventory and labor management became crucial for navigating supply chain disruptions and staffing challenges.
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