Modern Restaurant Management

DECEMBER 23, 2024

As we step into 2025, the restaurant, bar, and hospitality industries are experiencing transformative shifts driven by evolving consumer preferences, technological innovation, and economic dynamics. Here’s the top five trends I see shaping the industry in 2025, starting with the growing role of automation.

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Modern Restaurant Management

DECEMBER 30, 2024

The QSR industry is heading into 2025 at a crossroads of innovation and expectation. At the same time, a rise in fast-food prices driven by inflation is reshaping consumer behavior, with many customers now treating fast food as a splurge rather than a convenience.

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Modern Restaurant Management

DECEMBER 10, 2024

As we reflect on 2024, it’s clear these forces will only accelerate in 2025, bringing both challenges and opportunities for operators. Humans Will Replace AI in 2025 You read that correctly. In 2025, we’ll see increased consolidation as operators demand streamlined solutions and a single source of truth.

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Modern Restaurant Management

OCTOBER 7, 2024

In 2025, more plant-based menu items will be appearing at an incredible rate of speed as well. Here are a few early observations of what 2025 could bring to the hospitality industry. Some of these AI fixes include automated customer service with chatbots and many more self-serve ordering options that are an improvement over QR codes.

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Modern Restaurant Management

DECEMBER 16, 2024

With so much already on your year-end plates, how can you find the time to lay the groundwork for team and business success in 2025? Focus on: Emerging Regulations : Revise the handbook to include new laws effective in 2025, such as minimum wage adjustments, paid leave requirements, or other regulatory updates.

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Modern Restaurant Management

DECEMBER 18, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. It is atop the list for restaurants looking to modernize, differentiate, and elevate experiences. For the first part, click here and for the second part, click here.

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Modern Restaurant Management

DECEMBER 23, 2024

2025 is almost here, and one thing is clear for every restaurant owner. Today, Google reviews have become a massive deciding factor for customers, who are now more likely than ever to leave their own feedback.But here’s the twist: a good star rating isn’t enough anymore. Here’s how: 1.

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Modern Restaurant Management

SEPTEMBER 30, 2024

We’re seeing younger buyers investing in dining experiences that blend food, convenience, and atmosphere with their values as shoppers. At the same time, QSRs and fast casual establishments are turning to technology to improve operations and customer interactions as they continue to increase output.

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7 Shifts

OCTOBER 22, 2024

Whether through supporting local charities or participating in food drives, local restaurants can become go-to places for customers who want to support their community. It helps allocate resources directly to those who are most likely to become loyal, repeat customers.

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Modern Restaurant Management

JANUARY 2, 2025

Pizza restaurants are poised to continue their evolution this year and incremental changes, especially in the areas of artificial intelligence, operational efficiency and customer preferences, will create both challenges and opportunities for pizzeria owners.

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Modern Restaurant Management

DECEMBER 13, 2024

As we look to 2025, a new wave of trends is already taking shape. But the real story of 2025 isn’t just about what’s on the plate; it’s about where and how food is served. But the real story of 2025 isn’t just about what’s on the plate; it’s about where and how food is served.

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Modern Restaurant Management

DECEMBER 27, 2024

For restaurant operators, these challenges underscore the importance of thoughtful decisions that boost efficiency and drive customer retention. Now, as restaurant marketers prepare for 2025, lessons learned from the past year are shaping a more pragmatic approach, prioritizing tools and strategies that deliver measurable results.

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Restaurant Business

DECEMBER 6, 2024

A recent opportunity analysis and industry forecast, developed in partnership with Allied Market Research, uncovered four key global trends and growth factors that are helping to guide Chatimes innovation pipeline, including recent menu additions and whats coming up in 2025.Unique

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Modern Restaurant Management

DECEMBER 26, 2024

In 2025, the restaurant and broader hospitality industry finds itself at a critical juncture. Consumer spending in 2025 is expected to tighten as households grapple with rising credit card debt, which hit a staggering $1.14 Resiliency through Integrated Risk Management Uncertainty is the only certainty for 2025.

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Modern Restaurant Management

SEPTEMBER 24, 2020

According to Morgan Stanley estimates, online delivery is set to grow from $260 billion in 2017 to $325 billion in 2020 – and possibly $470 billion by 2025. Delight Your Customers. Deliver a Great Experience. You can even engage customers by incentivizing them with coupons and other deals if they post about their takeout.

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Modern Restaurant Management

DECEMBER 21, 2020

Indeed, what the restaurant industry thought was on the horizon for 2025 will be implemented in 2021. There are five main areas of increased technology acceleration in the restaurant business: Greater Focus on Frictionless Consumer Experience. Customers will seek restaurant experiences that offer the least human interaction.

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Modern Restaurant Management

NOVEMBER 25, 2024

Faced with rising labor costs and increasingly price-sensitive customers, restaurant brands are exploring new ways to balance profitability with consumer expectations. Recent experiments with pricing strategies, such as summer value promotions, yielded lukewarm results, leaving operators questioning the best approach to menu pricing.

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Modern Restaurant Management

FEBRUARY 29, 2024

Sweetgreen implemented tech solutions to improve their operations, boost sustainability , and personalize customers’ experiences. Innovative tech tools, like AI, can improve forecasting, inventory management, scheduling, customer service, marketing, and many other essential business tasks. Improve the customer experience.

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Sling

OCTOBER 25, 2024

As you focus on improving other aspects of your business, like marketing or customer experience, youre likely to see a boost in your bottom line. But as your operation grows, customizing shift features, adding more (and more complicated) shifts, and working with different types of employees may become invaluable.

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TRG Restaurant Consulting

DECEMBER 22, 2024

As we approach 2025, its crucial to understand the trends and predictions that will shape the future of dining. This guide provides an in-depth analysis of the anticipated developments in the restaurant industry for 2025, offering insights to help operators navigate the changing landscape. and 3.4%, aligning with typical annual trends.

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Modern Restaurant Management

MARCH 2, 2020

While food delivery is nothing new, breakout services like Uber Eats and DoorDash have capitalized on what customers want most: convenience. According to Forbes , by the year 2025, the online food delivery industry will reach $200 billion. The revolution of delivery services is making a substantial impact on the restaurant industry.

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Modern Restaurant Management

OCTOBER 11, 2023

You wouldn’t be alone; well-known brands including Prezzo, Itsu and Côte Brasserie have all made the decision to go card-only for good as a means to reduce costs and speed up customer service. trillion by 2025. Another option is to text a link to pay via SMS so that customers can complete transactions on their own devices.

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Modern Restaurant Management

NOVEMBER 5, 2024

Seamless restaurant operations, where the crew anticipates customers’ and coworkers’ needs and easily course-corrects, require more than technical know-how and vetted organizational systems. What to ask : “Can you tell me about a time you had to explain something complex to a coworker or customer?

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Modern Restaurant Management

MARCH 20, 2020

We’re not alone — market research company Frost & Sullivan projects that online/mobile ordering will be a $200 billion dollar industry by 2025. With every online order, millions of customers are entrusting restaurant owner/operators with their most essential information.

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The Restaurant Group

DECEMBER 13, 2024

Introduction The restaurant industry is buzzing with innovation in 2025, showcasing groundbreaking restaurant trends. From sustainable practices to tech-savvy dining experiences, restaurants are adapting to meet the evolving tastes of diners. Functional foods and beverages provide an experience thats both indulgent and purposeful.

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Future Food

NOVEMBER 27, 2024

Those who already treat themselves to high end dining experiences spend more. Food & Hospitality Trends Future Food have curated a list of food trends that we have seen through our work and experience in Australia and around the world. Tough times call for more comfort food. What about the bulk of the market in the middle?

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Modern Restaurant Management

DECEMBER 15, 2020

For businesses, this allows them to create automated, human-like interactions between customers and technology. With COVID-19 slowing foot traffic, and the possibility for more in-person dining restrictions on the horizon, restaurant operators are increasingly investing in AI-enabled technology to redefine the restaurant experience.

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Restaurant Engine

JANUARY 8, 2025

Digital marketing is the key to your success in 2025. This helps you attract new customers, retain current ones, and remain competitive in your local market. In this article, we look at 2025 digital marketing trends every restaurant owner needs to know. Knowing this, you might send a coupon for a free or discounted appetizer.

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Modern Restaurant Management

MARCH 10, 2020

First, it’s easier than ever for customers to dispute charges – often taking only the tap of a mobile banking app. They are anticipated to exceed 40 billion dollars before 2025. com, restaurants are now seeing as many as one out of every 100 (one percent) of customer transactions fall victim to chargebacks.

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Rocket Fuel

JANUARY 7, 2025

In the restaurant business, AIs abilities are uniquely well-suited: mining large volumes of complex data, making and testing hypotheses on the fly, maximizing efficiency, and even interacting with customers. Now, as we enter 2025, I am excited to see them move more and faster into the real world. Where should the next store be located?

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Modern Restaurant Management

MAY 10, 2024

There is an opportunity for QSRs to attract new customers by integrating bold, exotic flavors and ethnic cuisines into LTOs and menus. Indo-Chinese and Japanese-Peruvian are two global flavor mashups that are anticipated to gain popularity in 2025. What factors fuel the rise of global fusion foods on menus, particularly in QSRs?

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Modern Restaurant Management

NOVEMBER 12, 2020

Virtual kitchens, with their low barriers to entry and streamlined delivery focus, are a smart and inexpensive way to get your food into customers’ hands. Even before COVID-19, the food delivery industry was expected to grow from $43 billion in 2017 to $467 billion in 2025 – now it's expected to be $1 trillion by 2030.

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Modern Restaurant Management

JANUARY 3, 2025

To learn how these layouts can help maxmize efficiency while still providing optimal guest experience, Modern Restaurant Management (MRM) magazine received insights from Aleksandra Kaplan, partner at Swan Dive Design Studio. What are some restaurant design trends you are seeing for 2025? How does it dovetail with sustainability goals?

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Modern Restaurant Management

APRIL 11, 2023

As restaurants work overtime to deal with soaring costs, ongoing labor shortages and growing economic uncertainty, many are pushing the limits of what used to be their competitive space to extend their brand and get in front of new potential customers. And why not? through ghost-kitchen operator ChefSuite. Why the immense rise?

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Lavu

NOVEMBER 27, 2024

World-Class Support : With a 91 NPS score and 24/7 customer service , Lavu’s team is always there to solve problems quickly. Inflexibility : Customization is limited, forcing restaurants to adapt their operations to the system rather than the other way around.

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Modern Restaurant Management

OCTOBER 30, 2024

. "We are seeing many restaurants, chains and independents use price value messages to win new customers and grow visits and loyalty with existing customers. While price may be one of the drivers of the visit, the restaurant staff must deliver on the experience expected, from taste to food variety and quality, and good service.

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EATER

SEPTEMBER 22, 2021

or meet some other climate-induced apocalyptic death, plans to remove 90 percent of virgin fossil fuel-based plastic from its iconic Happy Meal toys — by 2025! You can expect future Happy Meals to come with games made from paper or other materials more sustainable than plastic. Think puzzles and little figurines built from cardboard.

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