Modern Restaurant Management

DECEMBER 15, 2020

Social networks, mobile banking apps, chatbots, robo-readers, connected devices and even ride-sharing apps are all powered in one way or another by AI technology. They expect digital ordering options, on-demand choices and services that cater to their online lifestyle. The Rise of Digital Channels. Drive-Thrus Ripe for Innovation.

Guest Recovery 175

Guest Recovery Mobile Ordering Customer Experience Customer Service 175

Modern Restaurant Management

JULY 15, 2020

Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. Methodology: Grubhub took a look at order trends on its platform from January 1 – June 20, 2020, as compared to the same timeframe in 2019 to find the top items rising in popularity so far.

2020 195

2020 Mobile Ordering Point of Sale Food Supply 195

Modern Restaurant Management

DECEMBER 31, 2024

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. The poll collected insights from 175 restaurant operators and financial professionals to uncover their expectations for 2025.

Franchise 88

Franchise Franchising 2024 2025 88

Modern Restaurant Management

APRIL 11, 2023

Who among us hasn’t ordered food through a convenient mobile application, with menu choices ranging from not just quick-serve or fast-casual restaurants, but convenience stores as well? Wendy’s , for example, recently announced it would scale back plans of opening 700 ghost kitchens to between 100-150 by the end of 2025.

Customer Service 189

Customer Service Fast Casual Sustainability Customer Experience 189

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. Mobile ordering trends. 1 reason Americans use mobile ordering?

2020 161

2020 Mobile Ordering Online Ordering Food Order 161

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. In the hospitality industry today, it’s imperative to have up to date technology solutions with features that allow for contact-free planning, ordering, payments and delivery/pick-up.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

MARCH 24, 2020

Feature-rich mobile POS systems have evolved to processing orders, sending tickets to the kitchen, providing detailed reporting and offering thorough inventory and business management. Another key benefit is mobile enablement, utilizing tablets for order and payment processing. The Future of POS.

POS 122

POS Cash Management Mobile Ordering Point of Sale 122

Perfect Daily Grind

JANUARY 4, 2023

billion by 2025. We saw more of these businesses offer delivery and pick-up services during the pandemic. In line with this, many larger coffee chains have highlighted takeaway and delivery services as key components of their recovery following the pandemic, as well as drive-thru and mobile sales.

Mobile Ordering 169

Mobile Ordering Beverage Customer Service Online Ordering 169

Modern Restaurant Management

MAY 5, 2021

The study also uncovers consumers’ QSR competitive positioning, brand preferences, delivery trends, and use of new technology. “With almost 40 million alcoholic drinks sold weekly in America’s casual dining chains, small $ gains per beverage order can very quickly add up to some serious revenue gains.

2021 196

2021 Coupons Loyalty Program Fast Casual 196

Goliath Consulting

SEPTEMBER 7, 2023

If a diner always orders vegan dishes, they should receive updates on vegan specials. Mobile Optimization: The Pocket Sommelier With mobile searches surpassing desktop, it’s essential to: Streamline the booking process. So: Regularly update your delivery menu. Offer exclusive discounts on app-based orders.

Marketing 78

Marketing SEO Email Marketing Mobile Ordering 78

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. QDOBA's New Concept. ” Delivering Jobs.

Franchising 154

Franchising Franchise Loyalty Program Kitchen Safety 154

Modern Restaurant Management

MAY 28, 2021

Additional 2020 Award Recipients: Top Delivery Sales : Lance and Blake Condray, Campbell, CA. ” Looking ahead, the brand plans to have 50 new restaurant openings per year by 2022 to bolster its overarching goal of having 500 locations open and operating by the end of 2025. Best New Store Launch : Angie Lacey, Nocatee, FL.

Franchising 189

Franchising Franchise Fast Casual Loyalty Program 189

The Restaurant Times

MAY 29, 2020

Today, customers can easily order food online and have it delivered to their homes within the shortest time possible. The growth rate for online food ordering and home delivery has been over 20% over the last five years alone. The rapid rise of e-commerce and mobile technology has also helped. Unavailability of Time.

Delivery 59

Delivery Marketing Online Ordering Mobile Ordering 59

Focus POS

MARCH 18, 2022

5 Restaurant Online Ordering Facts All Restaurateurs Should Know. It’s essential to look at past facts, previous diner ordering habits, and the ebb and flow of trends. Suppose you are considering adding restaurant online ordering or third-party delivery integration. The Key to Success is Knowing the Facts.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

Restaurant Engine

JUNE 26, 2020

Restaurant food delivery sales are expected to generate at least $200 billion by 2025, but it can be difficult to find an apples-to-apples comparison of their fees. Restaurants increasingly rely on third-party delivery businesses to drive revenue and increase sales. Restaurant Fees to Join Food Delivery Service.

Delivery 76

Delivery Customer Service Food Order Mobile Ordering 76

The Restaurant Times

JANUARY 26, 2023

A traditional point of sale (POS) used to be a restaurant billing software that processed orders and produced receipts. Here are five restaurant POS trends to look out for in 2023: Centralize All POS Tasks Restaurant orders are made via multiple digital channels, from dine-in and take-out to curbside and delivery.

POS 59

POS 2023 Loyalty Program Point of Sale 59

Lavu

NOVEMBER 27, 2024

It supports dual pricing, letting restaurants set separate prices for dine-in and takeout orders to better manage revenue. Its inventory tracking features are solid and integrate with platforms like Uber Eats and QuickBooks, simplifying delivery and accounting tasks. Its payment processing provides detailed insights into transactions.

POS 78

POS Customer Service Loyalty Program Mobile Ordering 78

Perfect Daily Grind

APRIL 8, 2022

Mobile ordering app Orda partners with DoorDash. The app allows customers to order and pay at coffee shops, as well as receiving rewards from their purchases. Coffee shops can integrate DoorDash deliveries into their businesses through the Orda platform. billion by 2025.

Pricing 119

Pricing 2022 2021 Recycling 119

Modern Restaurant Management

OCTOBER 18, 2019

We have set a target to save our customers $1bn by 2025, and this investment will accelerate our technology development and business development approach to help achieve this ambition.” " Guests use their cellphones to see all menu items, order and pay. . "While ” Marc Zornes. ” Burger Hero.

Waste 104

Waste Food Franchise Franchising 104

Modern Restaurant Management

JANUARY 17, 2020

Curry Up Now also limits their disposal waste by using real plates, silverware and cloth napkins in-house and packaging all to-go orders in recyclable and compostable containers. Taco Bell committed to making all consumer-facing packaging recyclable, compostable or reusable by 2025 worldwide. Taco Bell's 2020 Commitments.

Franchising 136

Franchising Franchise Fast Casual Leadership 136

The Restaurant Times

NOVEMBER 30, 2021

Online food ordering has been booming for the past two years on the back of changing customer preferences. According to Statista , the revenue from online food ordering channels is expected to grow at a robust CAGR of 10.39% between 2021 and 2025. Optimized Delivery. High Order-Based Commission. Source: PYMNTS.com.

Online Ordering 52

Online Ordering Food Order Ordering Food 52

The Restaurant Times

JUNE 12, 2021

Papa John’s has been one of the first brands to establish their own website, online ordering system, and mobile app, long before the pandemic. As a result, the technological and investment shifts that were forecasted to take place in the F&B industry around 2025, are already happening today. .

Innovation 52

Innovation Technology Menu Loyalty Program 52

Apicbase

JANUARY 13, 2023

With smart food ordering — meaning leveraging tech for inventory management and vendor selection — operators can cut down on food waste by 80%. For 62% of restaurants , automation could help fill critical gaps in managing orders. IMARC Group , 2022) Global food ordering is expected to top $365 billion by 2030. ( billion by 2028.

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

SEPTEMBER 24, 2021

With digital upgrades and more delivery options rolling out, I'm energized by the continued improvement happening at Subway." Looking ahead, the brand’s development goal is to have 500 locations open and operating by the end of 2025. "The Eat Fresh Refresh is just the beginning of the transformation ahead.

Franchising 185

Franchising Franchise Customer Experience Back of House 185

Modern Restaurant Management

DECEMBER 9, 2019

Taylor brings deep experience in restaurant off-premise ordering and extensive executive leadership experience in both startup and growth-oriented businesses. As Co-founder and CEO of Splick-it, Taylor grew the company from inception to an industry leader that processed more than $1billion of off-premise restaurant orders.

Leadership 167

Leadership Online Ordering Website Management Customer Experience 167

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. Zuul Studios works with restaurants and real estate owners to leverage their existing brand equity and kitchen infrastructure into digital, delivery-forward businesses.

Mobile Ordering 150

Mobile Ordering Online Ordering Food Order Hospitality 150

Modern Restaurant Management

DECEMBER 12, 2019

31 by adding a First Book donation to their Pizza Hut orders, which will help provide grants to educators to purchase culturally relevant titles on the First Book Marketplace and allow First Book to work with publishers to bring new Stories For All titles to life in paperback. " Karamo Brown. from each meal is donated back to the schools.

Franchising 110

Franchising Franchise Loyalty Program Book 110

Modern Restaurant Management

SEPTEMBER 10, 2021

” In order to commit to an effective rollout system-wide, Wing Zone will introduce the new brand at five corporate locations in Las Vegas before implementing at other locations across the country. HnB develops other retail and restaurant brands, including Mobil truck stops.

Franchising 188

Franchising Franchise Food Fast Casual 188

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. Food delivery is nothing new, of course. Food delivery is nothing new, of course.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

AUGUST 11, 2021

” Key capabilities for the implementation include an integrated drive-thru solution, mobile order takers for line busting, a synchronized kitchen display system to interface with the POS, and an open API, which enables the integration of best-of-breed solutions directly to the POS platform. Papa John's International, Inc.,

Franchising 180

Franchising Franchise Sports Fast Casual 180

Modern Restaurant Management

APRIL 1, 2021

This edition of MRM Research Roundup features news on evolving consumer consumption habits, the state of delivery and snacking trends. State of Delivery. Motus released its 2021 State of Delivery Report , which reveals key data related to current delivery trends. With 17 percent of restaurants in the U.S.

2021 122

2021 Mobile Ordering 2025 Online Ordering 122

Modern Restaurant Management

AUGUST 25, 2021

. “This year, in addition to our in-restaurant dining, we have leaned into digital ordering, third party delivery and packaging updates to serve our guests with greater convenience.” The brand’s momentum in the first half of 2021 culminated with the opening of its 200th location this summer in LaGrange, GA.

Franchising 167

Franchising Franchise Customer Experience Point of Sale 167

Modern Restaurant Management

NOVEMBER 1, 2024

Restaurants Order Up Tech, AI, and Dynamic Pricing As far as technology goes, 26 percent of respondents said they’d like to start using new tech to help run their business, which is up seven percentage points from last year. The survey also found that 77 percent of diners prefer restaurants with good service reviews. percent.

2024 88

2024 Point of Sale Fast Casual Mobile Ordering 88

Modern Restaurant Management

FEBRUARY 19, 2020

She has also held leadership roles at Sony Ericsson Mobile Communications, PepsiCo, and Frito-Lay. The location is already offering online ordering for pickup and delivery through the Curry Up Now App and is already seeing a very healthy out the door and catering business. – and beyond.” Britt and St.

Franchising 122

Franchising Franchise Fast Casual Point of Sale 122