Modern Restaurant Management

MARCH 20, 2020

We’re not alone — market research company Frost & Sullivan projects that online/mobile ordering will be a $200 billion dollar industry by 2025. A year later, hackers were able to breach Dunkin Donuts online loyalty rewards program, stealing and subsequently selling thousands of user accounts on the dark web.

Online Ordering 216

Online Ordering Email Marketing Franchise Franchising 216

Modern Restaurant Management

OCTOBER 30, 2024

"We are seeing many restaurants, chains and independents use price value messages to win new customers and grow visits and loyalty with existing customers. However, it’s not just about slashing prices—combo deals and loyalty promotions are gaining traction as operators focus on adding value, with 9.9-yuan

Loyalty Program 100

Loyalty Program Consumer Goods 2025 Customer Experience 100

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 196

2021 Coupons Loyalty Program Fast Casual 196

EATER

FEBRUARY 27, 2024

Fast food chain Wendy’s has announced plans to test “dynamic pricing” at its locations across the country, beginning in 2025. Getty Images Probably not, but Wendy’s thinks so Have you ever been eating a cheeseburger and fries, procured from a drive-thru, and wondered “Wow, I wish I could pay even more for this incredibly mediocre lunch?”

Pricing 137

Pricing Food Loyalty Program Merchandise 137

Focus POS

JANUARY 18, 2022

Transaction value is expected to show an annual growth rate (CAGR 2021-2025) of 21.08% resulting in a projected total amount of US$1,006,220m by 2025. Cloud Storage Loyalty. Many restaurants have some type of loyalty program, but do you have a cloud-based program? eGift Card Offering.

2022 78

2022 Technology Loyalty Program Mobile Ordering 78

Focus POS

MARCH 18, 2022

45% of consumers say that mobile ordering or loyalty programs encourage them to use restaurant online ordering platforms. Loyalty programs using punch cards or apps for on-premise purchases are standard, but adding a loyalty program for customers who want to order online is another level of convenience.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

Modern Restaurant Management

NOVEMBER 27, 2024

An 'Out of the Ordinary' Year for Independents 2024 was an “out of the ordinary” year for independent restaurants, according to TouchBistro's 2025 State of Restaurants Report. Bringing Back Brand Loyalty : To keep customers coming back, operators are reframing the idea of value in their loyalty programs.

2025 88

2025 2024 Loyalty Program Back of House 88

EATER

MAY 2, 2023

Some are essentially beefed up loyalty programs promising perks like free delivery and points that can be used toward future purchases; others are monthly meal deliveries that drop chef-prepared dinners right on your doorstep; and others are wine clubs that bundle bottles with tasting notes to turn subscribers into instant connoisseurs.

Loyalty Program 105

Loyalty Program Social Media Customer Service 2022 105

Modern Restaurant Management

OCTOBER 22, 2020

Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses. The program’s goal is to create 100 Black-owned franchise restaurants by the end of 2022 and to continue growing that number.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

MAY 28, 2021

The Ellises also won three other awards including the Top Quarters for Kids fundraiser, Clean Juice’s charitable program helping underprivileged children get access and education about organic eating. flip'd by IHOP. ” Wetzel's Pretzels Launches Franchise Effort for Veterans.

Franchise 189

Franchise Franchising Fast Casual Loyalty Program 189

Goliath Consulting

SEPTEMBER 7, 2023

Food Delivery Apps: The New Dining Frontier By 2025, it’s estimated that over 70% of restaurant orders will be off-premise (including delivery). Digital Loyalty Programs: Point, Click, Reward Digitize loyalty rewards to make the collection and redemption process seamless. So: Regularly update your delivery menu.

Marketing 78

Marketing SEO Email Marketing Mobile Ordering 78

The Restaurant Times

JANUARY 26, 2023

In fact, by 2025, the cloud POS market is expected to reach $6 billion. Increase in Bluetooth incorporations that will minimize wifi hogging and internet costs Customer Loyalty Programs Loyalty programs, which offer incentives and individualized products and experiences, are essential to retaining and attracting customers.

POS 59

POS 2023 Loyalty Program Point of Sale 59

Modern Restaurant Management

APRIL 20, 2021

. “Hospitality operators should be prepared to meet this demand — both from an operational and technological standpoint — to keep guests safe and provide the types of hospitality experiences that will foster long-term loyalty with customers. ” Optimism Is Returning. Paytronix Systems, Inc.,

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Bingage

SEPTEMBER 26, 2019

Artificial Intelligence (AI) refers to programs which are designed to perform a particular task by responding to real-time events. Because AI programs can change depending on their context, they tend to simulate according to human behaviour. What is AI (Artificial Intelligence)? Growth of the AI market In India.

2025 75

2025 Loyalty Program Social Media Customer Experience 75

Future Food

SEPTEMBER 6, 2023

Not only is QIC actively supporting retailers by creating a convenient interface to connect customers with jobs in the respective centres but they are strengthening loyalty to the local QIC shopping centre. Soul Origin , adding value to memberships with loyalty rewards programs.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

Not only is QIC actively supporting retailers by creating a convenient interface to connect customers with jobs in the respective centres but they are strengthening loyalty to the local QIC shopping centre. Soul Origin , adding value to memberships with loyalty rewards programs.

Hospitality 78

Hospitality Loyalty Program Food Fast Casual 78

Lavu

NOVEMBER 27, 2024

Lavu keeps everything included in the price – including order management, loyalty, gift, API and dual pricing. 2025) Is LAVU Right for You? Its payment processing provides detailed insights into transactions. from 22 reviews, compared to Lavu’s 1.4 from 17 reviews.

POS 78

POS Customer Service Loyalty Program Mobile Ordering 78

Modern Restaurant Management

NOVEMBER 17, 2020

Nearly half of Americans (48 percent) would dine at a restaurant more often if it offered a brand loyalty program (versus 14 percent no and 32 percent maybe). The most important factor for Americans to join a brand loyalty program? Discounts and special offers for future visits (54 percent); free food (27.5

2020 161

2020 Mobile Ordering Online Ordering Food Order 161

MBB Hospitality

MAY 15, 2024

As we approach 2025, several groundbreaking innovations, including franchisee innovation, are reshaping the franchise landscape. Actions like this align with customer values and foster brand loyalty among eco-aware consumers. As a result, there is a strong focus on franchisee support and training.

Franchise 52

Franchise Franchising Innovation Loyalty Program 52

Modern Restaurant Management

SEPTEMBER 27, 2024

A more optimistic economic future as uncertainty decreases Despite current woes, the food and beverage industry is optimistic about its future as predictions for 2025 suggest that concern about economic uncertainty will drop from 20 percent to 16 percent. QSR chains have been using limited-time offers (LTOs) to drive visits.

Food Truck 100

Food Truck Fast Casual 2024 Food 100

Bingage

NOVEMBER 5, 2019

billion by 2025. When I talk about the benefits of CRM in a restaurant, Restaurant marketing software & management solutions is highly effective in increasing retention & customer loyalty in restaurants. According to a new report by Grand View Research – The global CRM Software market is expected to reach USD 81.9

Sustainability 74

Sustainability Loyalty Program Email Marketing 2025 74

The Restaurant Times

JUNE 12, 2021

The brand has had a solid rewards program known as ‘Papa Rewards’ that was not only rewarding for customers but also dynamic. The program enabled the marketing team to closely track all the customer movements. This helped them better understand which customer is spending how much amount, at exactly what all items.

Innovation 52

Innovation Technology Menu Loyalty Program 52

Bingage

SEPTEMBER 26, 2019

Artificial Intelligence (AI) refers to programs which are designed to perform a particular task by responding to real-time events. Because AI programs can change depending on their context, they tend to simulate according to human behaviour. What is AI (Artificial Intelligence)? Growth of the AI market In India.

2025 40

2025 Loyalty Program Social Media Customer Experience 40

SpotOn

JULY 9, 2024

I begin by sending emails, and then we implement a reward program that people can enjoy through discounts. I can run 90% of my financials off one program that has been tailored to my needs by the SpotOn crew. ." Bill L., " – Gabriella R., " – Jackie O., The ability to set reporting is also a huge plus.

2024 52

2024 Point of Sale POS Online Ordering 52

Bingage

NOVEMBER 5, 2019

billion by 2025. When I talk about the benefits of CRM in a restaurant, Restaurant marketing software & management solutions is highly effective in increasing retention & customer loyalty in restaurants. According to a new report by Grand View Research – The global CRM Software market is expected to reach USD 81.9

Loyalty Program 40

Loyalty Program Email Marketing 2025 2008 40

Bingage

NOVEMBER 5, 2019

billion by 2025. When I talk about the benefits of CRM in a restaurant, Restaurant marketing software & management solutions is highly effective in increasing retention & customer loyalty in restaurants. According to a new report by Grand View Research – The global CRM Software market is expected to reach USD 81.9

Sustainability 40

Sustainability Loyalty Program Email Marketing 2025 40

Bingage

NOVEMBER 5, 2019

billion by 2025. When I talk about the benefits of CRM in a restaurant, Restaurant marketing software & management solutions is highly effective in increasing retention & customer loyalty in restaurants. According to a new report by Grand View Research – The global CRM Software market is expected to reach USD 81.9

Sustainability 40

Sustainability Loyalty Program Email Marketing 2025 40

Modern Restaurant Management

FEBRUARY 10, 2020

The goal is to work with health care systems all over the country and help them commit to 50 percent plant based daily offerings by 2025. Copper Branchofficially launched its new Cauliflower Crust Flatbread program. Physicians Committee for Responsible Medicine. Council introduced the Healthy Hospitals Amendment Act of 2019.

Hospitality 183

Hospitality Food Consumer Goods 2019 183

Modern Restaurant Management

DECEMBER 12, 2019

An inaugural loyalty program (September). Program, which has impacted more than 65 million students in 35 years. Since 2016, Pizza Hut has impacted over 22 million lives through its literacy initiatives and programs. Local Subway® Day Program Celebrates Nearly a Decade. A rebrand (June).

Franchising 110

Franchising Franchise Loyalty Program Book 110

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s locations have industry-leading average unit volumes, which have only gotten stronger since the company overhauled its marketing technology stack, including an upgraded loyalty program, a new website and easier online ordering. I could not be happier with their experience and energy – it is outstanding!”

Franchise 188

Franchise Franchising Food Fast Casual 188

Modern Restaurant Management

SEPTEMBER 24, 2021

“Team member tenure at White Castle is unprecedented in our industry, and that loyalty absolutely goes both ways.” In early September, the business announced a month-long program to thank its own team members who opt for the vaccine: $100,000 in cash prizes. Nathan's Famous in France. Nathan’s Famous, Inc.

Franchise 185

Franchise Franchising Customer Experience Fast Casual 185

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

Mobile Ordering 150

Mobile Ordering Online Ordering Food Order Hospitality 150

The Food Corridor

MARCH 27, 2023

It’s challenging to build loyalty without a recognized brand so virtual restaurants must do everything they can to build a digital brand. Increase in on-demand contract workers With the gig or sharing economy in full swing and expected to hit $335 billion by 2025 , we’ve seen an increase in on-demand contract workers.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

NOVEMBER 24, 2021

The organization is run by Veterans and former First Responders with a passion for helping heroes in search of their next calling and offers a variety of programs to help veterans and current and former first responders succeed within the franchising space. Jimmy's John's New Incentive Program.

Franchise 177

Franchise Franchising Loyalty Program 2022 177

Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. In 2025, we’ll see operators increasingly adopt advanced Back-of-House solutions to gain deeper insights and more precise control over profit margins.

2025 150

2025 Back of House Front of House Customer Experience 150

Modern Restaurant Management

APRIL 1, 2021

The report also found that almost half of the independent sit-down restaurant customers surveyed would spend more if the restaurants from which they are ordering offered loyalty programs. percent from 2020 to 2025. percent by 2025. percent from 2019, rising from $69tn to $92tn; the expected CAGR by 2025 is 12 percent.

2021 122

2021 2025 Mobile Ordering Online Ordering 122

Modern Restaurant Management

AUGUST 25, 2021

Daddy's Chicken Shack plans for a national expansion offering a turn-key program including aHarrison restaurant design, technology-forward applications, comprehensive training program, expansive territories, and marketing tools to build a growing customer base. " Jack in the Box Relaunches Franchise Program.

Franchising 167

Franchising Franchise Customer Experience Point of Sale 167