Modern Restaurant Management

APRIL 20, 2021

In the hospitality industry today, it’s imperative to have up to date technology solutions with features that allow for contact-free planning, ordering, payments and delivery/pick-up. The more seamless this experience is for customers, the more likely they are to order through a venue today and in the future.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Focus POS

JANUARY 18, 2022

Transaction value is expected to show an annual growth rate (CAGR 2021-2025) of 21.08% resulting in a projected total amount of US$1,006,220m by 2025. Incorrect orders. Cheaper than paper kitchen order tickets (KOTs ) and is more environmentally friendly. Cloud Storage Loyalty. Misplaced tickets. Wait times.

2022 78

2022 Technology Loyalty Program Mobile Ordering 78

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. Mobile ordering trends. State of the Industry.

2020 161

2020 Mobile Ordering Online Ordering Food Order 161

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. million over the next five years to build and sustain the program.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

NOVEMBER 27, 2024

An 'Out of the Ordinary' Year for Independents 2024 was an “out of the ordinary” year for independent restaurants, according to TouchBistro's 2025 State of Restaurants Report. For Gen Z in particular, easy online ordering and the use of social media as a restaurant discovery tool have become the norm.

2025 88

2025 2024 Loyalty Program Back of House 88

Goliath Consulting

SEPTEMBER 7, 2023

The real competition happens online, where attracting diners requires innovation, engagement, and a mouthwatering digital presence. If a diner always orders vegan dishes, they should receive updates on vegan specials. Offer exclusive discounts on app-based orders. Go live during peak kitchen hours showing dish preparations.

Marketing 78

Marketing SEO Email Marketing Mobile Ordering 78

Modern Restaurant Management

MAY 28, 2021

The Ellises also won three other awards including the Top Quarters for Kids fundraiser, Clean Juice’s charitable program helping underprivileged children get access and education about organic eating. Upon entering flip’d, visitors can order from a digital kiosk or directly at the counter. flip'd by IHOP.

Franchise 189

Franchise Franchising Fast Casual Loyalty Program 189

Lavu

NOVEMBER 27, 2024

It supports dual pricing, letting restaurants set separate prices for dine-in and takeout orders to better manage revenue. It supports various ordering methods, such as click-to-pickup and curbside options, along with robust payment processing for different transaction types. from 22 reviews, compared to Lavu’s 1.4

POS 78

POS Customer Service Loyalty Program Mobile Ordering 78

The Restaurant Times

JANUARY 26, 2023

A traditional point of sale (POS) used to be a restaurant billing software that processed orders and produced receipts. POS solutions are essential for enhancing convenience for dine-in and online customers and delivering a customer-centric experience as the restaurant industry continues to grow.

POS 59

POS 2023 Loyalty Program Point of Sale 59

Bingage

SEPTEMBER 26, 2019

Artificial Intelligence (AI) refers to programs which are designed to perform a particular task by responding to real-time events. Because AI programs can change depending on their context, they tend to simulate according to human behaviour. What is AI (Artificial Intelligence)? Growth of the AI market In India.

2025 75

2025 Loyalty Program Social Media Customer Experience 75

Modern Restaurant Management

SEPTEMBER 27, 2024

A more optimistic economic future as uncertainty decreases Despite current woes, the food and beverage industry is optimistic about its future as predictions for 2025 suggest that concern about economic uncertainty will drop from 20 percent to 16 percent. QSR chains have been using limited-time offers (LTOs) to drive visits.

Food Truck 100

Food Truck Fast Casual 2024 Food 100

The Restaurant Times

JUNE 12, 2021

Papa John’s has been one of the first brands to establish their own website, online ordering system, and mobile app, long before the pandemic. The brand has had a solid rewards program known as ‘Papa Rewards’ that was not only rewarding for customers but also dynamic.

Innovation 52

Innovation Technology Menu Loyalty Program 52

SpotOn

JULY 9, 2024

I begin by sending emails, and then we implement a reward program that people can enjoy through discounts. Additionally, we have tools that allow customers to make reservations online and a waiting list (which helps a lot on busy days). " – Gabriella R., " – Jackie O., " Brandy R., " See SpotOn's Inc.

2024 52

2024 Point of Sale POS Online Ordering 52

Bingage

SEPTEMBER 26, 2019

Artificial Intelligence (AI) refers to programs which are designed to perform a particular task by responding to real-time events. Because AI programs can change depending on their context, they tend to simulate according to human behaviour. What is AI (Artificial Intelligence)? Growth of the AI market In India.

2025 40

2025 Loyalty Program Social Media Customer Experience 40

Modern Restaurant Management

FEBRUARY 10, 2020

We look forward to continuing to innovate and find ways to make ordering plant-based at Taco Bell even more accessible at a great value,” said Taco Bell Corp Chief Food Innovation Officer Liz Matthews. We have long been a haven for vegans and vegetarians, who replace meat for beans on almost any of our menu items.

Hospitality 183

Hospitality Food Consumer Goods 2019 183

Modern Restaurant Management

DECEMBER 12, 2019

An inaugural loyalty program (September). 31 by adding a First Book donation to their Pizza Hut orders, which will help provide grants to educators to purchase culturally relevant titles on the First Book Marketplace and allow First Book to work with publishers to bring new Stories For All titles to life in paperback.

Franchise 110

Franchise Franchising Loyalty Program Book 110

Modern Restaurant Management

SEPTEMBER 24, 2021

“Team member tenure at White Castle is unprecedented in our industry, and that loyalty absolutely goes both ways.” In early September, the business announced a month-long program to thank its own team members who opt for the vaccine: $100,000 in cash prizes. Nathan's Famous in France. Nathan’s Famous, Inc.

Franchise 185

Franchise Franchising Customer Experience Fast Casual 185

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

Mobile Ordering 150

Mobile Ordering Online Ordering Food Order Hospitality 150

Modern Restaurant Management

SEPTEMBER 10, 2021

” In order to commit to an effective rollout system-wide, Wing Zone will introduce the new brand at five corporate locations in Las Vegas before implementing at other locations across the country. ” The new owners/operators will travel to Dallas to attend Dickey’s training program – Barbecue University.

Franchise 188

Franchise Franchising Food Fast Casual 188

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) They are also able to offer orders for pick-up from their physical location. Therefore, they operate behind the scenes and out of sight.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

APRIL 1, 2021

Elevated levels of online commerce are here to stay—but new channels are turning off some consumers. Perhaps not surprisingly, leading the way in channel-shifting to online in the survey is China. Forty-five percentof independent restaurant customers’monthly food spend is on orders placed online. 29 percent).

2021 122

2021 2025 Mobile Ordering Online Ordering 122

Modern Restaurant Management

AUGUST 25, 2021

. “This year, in addition to our in-restaurant dining, we have leaned into digital ordering, third party delivery and packaging updates to serve our guests with greater convenience.” & Canada. Daddy's Chicken Shack Plans National Expansion.

Franchise 167

Franchise Franchising Customer Experience Point of Sale 167

Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. While features like ordering and paying via QR codes have become the norm, Back-of-House systems have lagged in sophistication.

2025 150

2025 Back of House Front of House Customer Experience 150

Modern Restaurant Management

NOVEMBER 1, 2024

Restaurants Order Up Tech, AI, and Dynamic Pricing As far as technology goes, 26 percent of respondents said they’d like to start using new tech to help run their business, which is up seven percentage points from last year. The survey also found that 77 percent of diners prefer restaurants with good service reviews. percent.

2024 88

2024 Point of Sale Fast Casual Mobile Ordering 88

Modern Restaurant Management

FEBRUARY 19, 2020

In addition, Taco John’s is rolling out a systemwide remodel program to match its updated branding, driving its popularity among young consumers. The location is already offering online ordering for pickup and delivery through the Curry Up Now App and is already seeing a very healthy out the door and catering business.

Franchise 122

Franchise Franchising Fast Casual Point of Sale 122