Social Hospitality

AUGUST 13, 2020

Customer service is at the core of innovation and good business practices. After all, the future in the hospitality sector quite literally lies in the hands of guests and customers, so it’s imperative that you always perfect your customer service. Personalize the Customer Experience. Integrate Virtual Assistants.

Customer Service 436

Customer Service Innovation Hospitality Hotels 436

ChowNow

FEBRUARY 27, 2024

In today’s world, that means their mobile devices. To gain more diners and drive more orders, restaurants need to optimize their mobile marketing and make it easier to order. What’s mobile marketing? Why mobile marketing for restaurants? Here are some tips and tools to help you get started.

Marketing 78

Marketing Mobile Ordering Email Marketing Online Ordering 78

Modern Restaurant Management

JUNE 23, 2022

Taking orders at the counter and preparing quick meals were not necessarily perceived as stepping stones to better-paid careers with expanded responsibilities. The hi-tech workforce has expanded into factories, warehouses, ecommerce delivery fleets, and this article’s focus: quick serve restaurants. Fast forward to 2022.

Food 189

Food Food Safety Front of House Fast Casual 189

Perfect Daily Grind

MAY 17, 2022

You may also like our article on exploring AI in coffee roasting. When a certain time limit is reached for the order, the screen flashes, which helps with overall speed. “We Considering the boom in online ordering, co-ordinating the preparation of coffee and food has never been so important. Read on to learn more. and Ed say.

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

ChowNow

JUNE 20, 2024

Aside from making sure everything is up and running properly and customers are happy, owning and operating a restaurant often means you work as your own marketing machine, and oftentimes, you have to get creative. Improve Customer Satisfaction SEO is about more than search engines. In summary, SEO is good for your business.

SEO 78

SEO Social Media Website Management Mobile Ordering 78

ChowNow

AUGUST 30, 2023

Eager to establish a stronger connection with your customers and increase repeat orders? With branded mobile apps, Diners are much more likely to reorder. Our restaurants who have purchased an iOS and Android app typically see a 2x increase in orders. Articles of Incorporation). Articles of Incorporation).

Mobile Ordering 147

Mobile Ordering Document Certification Website Management 147

Cheetah

APRIL 26, 2021

In this article, we look at the new delivery trends that are already taking over the food truck industry and how to choose the one that’s right for your mobile eatery business. Basically, when it comes to location, the most significant benefit of running a mobile eatery is to adapt as you go. Table of Contents.

Food Truck 148

Food Truck Delivery 2021 Mobile Ordering 148

Modern Restaurant Management

APRIL 20, 2022

Japan is another nation that embraced restaurant automation early and still does through its conveyor belt sushi lines that deliver small plates of food around to seated customers. This is what we discuss in this article. Order-Only Automats: Pros and Cons. What Are the Pitfalls of Order-Only Machines?

Mobile Ordering 215

Mobile Ordering Food Order Employee Relations Customer Service 215

Restaurant Engine

JUNE 22, 2022

A POS is really worth it because it lets your customers take ownership of their payment options. Because you are a customer facing business, and you want to provide the best overall customer experience to your diners, a POS system is a vital tool in your operational and marketing arsenals.

POS 111

POS Point of Sale Mobile Ordering Cash Management 111

Social Hospitality

FEBRUARY 25, 2021

How can you convince a customer to come to your business and spend money on your food? In addition to bringing customers to your restaurant, your 2021 marketing should focus on bringing your restaurant to them. Not sure how to best reach customers in their homes or on-the-move? That all changed in 2020.

2021 195

2021 Social Media Mobile Ordering Online Ordering 195

Restaurant Engine

FEBRUARY 9, 2022

A restaurant app can help you build your revenue and reach more customers. More than 80% of mobile phone users search for restaurants in mobile apps. Your customers are ordering online, now more than ever before. An App Improves the Customer Experience. An app can help you do this. tweet this).

Loyalty Program 84

Loyalty Program Mobile Ordering Social Media Online Ordering 84

Perfect Daily Grind

MAY 4, 2022

Many people use mobile apps to order and pay for products, including coffee, almost every day. In this article, he explores why coffee delivery services in China are popular and how they are influencing the country’s wider coffee market. You may also like our article on ecommerce & coffee in China. in Chinese).

Delivery 127

Delivery Mobile Ordering Customer Service Beverage 127

Social Hospitality

DECEMBER 1, 2019

Not to mention: you must always deliver a memorable experience for customers. This is true for everything processing reservations and orders, to marketing, to being able to deliver entertainment in your establishment. It automatically tracks the ingredients you have in stock and places orders as and when required.

Technology 195

Technology Website Management Mobile Ordering Entertainment 195

Modern Restaurant Management

FEBRUARY 9, 2021

Valentine’s Day is often a busy time for restaurants, but many are now dealing with various challenges amid the pandemic, like no indoor dining or limited capacity as well as more customers opting for carry out. Restaurant websites should have a clean, uncluttered feel and customers should easily be able to navigate between pages.

Marketing 221

Marketing Email Marketing Website Management Social Media 221

7 Shifts

JUNE 16, 2024

After analyzing the latest industry trends, viral content, and successful campaigns, we have developed an all-in-one marketing guide to help you craft your strategy to attract new customers and keep your previous diners coming back. Customers today strongly believe in the importance of social responsibility.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Squirrel Systems

FEBRUARY 16, 2024

In this article, we delve into the anticipated restaurant and menu trends for 2024 and explore how technology, particularly advanced point-of-sale (POS) solutions, can enable restaurateurs to ride the wave of these trends successfully. Experiential Dining The dining experience is becoming as important as the food itself.

2024 52

2024 Technology Menu Mobile Ordering 52

Modern Restaurant Management

AUGUST 25, 2020

Additionally, restaurants will experience a significant shift in technology and customer service. Restaurant designs of the future will be informed by low touch and high impact experiences. Brands will need to drastically decrease the number of physical touch points throughout their customer journey.

Design 212

Design Guest Recovery Consumer Goods Fine Dining 212

The Restaurant Times

FEBRUARY 14, 2021

Online ordering has flourished with time and completely transformed the way restaurants deliver food. Customers are now seeking convenience and expecting timely and hygienic doorstep delivery options. This article discusses how restaurants can enhance customer loyalty by customizing their online ordering system. .

Online Ordering 98

Online Ordering Ordering Mobile Ordering Social Media 98

Modern Restaurant Management

AUGUST 22, 2023

The benefits of AI for restaurants are undeniable from automation, to real-time control and information analysis, to improved customer service. In this article, I’ll share the areas where AI is best suited to improve your restaurant business, what the limitations are and how restaurants can leverage alternatives to drive revenue, today.

Marketing 167

Marketing Social Media Point of Sale Customer Service 167

Restaurant Engine

OCTOBER 13, 2021

If your website is more than three-five years old, it’s time to take a long hard look at the customer experience. While it is important that your website works for what you need, it’s even more important for it to work for what your customers need. 2: Your Website Isn’t Optimized for Mobile.

Mobile Ordering 119

Mobile Ordering Online Ordering Customer Experience Customer Service 119

7 Shifts

FEBRUARY 4, 2021

Beechwood Doughnuts is a popular doughnut bakery in St Catharines, Ontario, which has been serving delectable doughnuts—from nanaimo to pumpkin cheesecake —to thousands of customers for six years. Six years later, Beechwood Doughnuts sells thousands of hand-crafted doughnuts per day to customers lined up around the block (pre-COVID).

Operations 370

Operations Book Small Business Communication 370

The Restaurant Times

NOVEMBER 11, 2021

F&B businesses can only hope to retain their customers if they provide standard quality food and reach out to new audiences. Mobile applications, artificial intelligence, analytics, smart gadgets, and other technology developers have turned their attention to the restaurant business. Source: Twilio Customer Stories.

Management 93

Management Management Mobile Ordering Online Ordering 93

Thrive POS

APRIL 6, 2023

Pizza delivery has come a long way since the days of hand-written orders and phone calls. With the advent of online ordering and delivery apps, the industry has seen significant growth and change in recent years. This data can be used to better understand customer preferences, improve order accuracy, and optimize delivery routes.

POS 136

POS Innovation Delivery Online Ordering 136

7 Shifts

MARCH 10, 2022

The best restaurant management apps allow you to run your business from anywhere, provide you with valuable insights, empower your team , and let you focus on creating the very best experience for your guests. Toast Order & Pay. Look no further than Toast Order & Pay. QuickBooks. Apple | Android. Still short staffed?

Management 195

Management Management Operations Point of Sale 195

Social Hospitality

SEPTEMBER 27, 2018

IoT and bluetooth sensors, virtual reality training, advanced robotics, and artificial intelligence improve restaurant operations and experiences in a variety of ways. Other restaurants — especially in fast food — adopted mobile payments. Customers can order food and pay through an app or online service.

Take-out 186

Take-out Technology Mobile Ordering Customer Experience 186

Culinary Digital

OCTOBER 23, 2023

In this article, we will explore how the use of digital tools can significantly improve dietary operations. Streamlining Foodservice Operations From order management to inventory control, digital solutions have streamlined foodservice processes to reduce errors and wait times.

Mobile Ordering 64

Mobile Ordering Food Safety Online Ordering Point of Sale 64

Future Food

SEPTEMBER 6, 2023

In this article, we delve into practical strategies that retail precincts and F&B operators can employ, considering the specific needs of different customer segments, to maximize visitation frequency and spending in a time of escalating cost of living.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

In this article, we delve into practical strategies that shopping centres and F&B operators can employ, considering the specific needs of different customer segments, to maximize visitation frequency and spending in a time of escalating cost of living.

Hospitality 78

Hospitality Loyalty Program Food Fast Casual 78

The Restaurant Times

FEBRUARY 16, 2021

The restaurant technology trends mentioned in this article will help restaurants to stay competitive and be able to better align better with any unforeseen changes or upcoming trends in the year 2021. . Contactless Wi-Fi-based Ordering. Diners might still prefer placing orders without handling physical menu cards.

Technology 98

Technology Mobile Ordering Online Ordering Cash Management 98

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. “Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. If you aim to increase customer retention, one of the most important investments is loyalty programs. Here, the card is stamped or punched each time a customer makes a qualifying purchase.

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

The Restaurant Times

JULY 14, 2020

Over the years, the online ordering culture has flourished and completely transformed the way restaurants deliver food. Customers are now seeking convenience and expecting timely and hygienic doorstep delivery options. How To Optimize Online Ordering Experience And Increase Customer Loyalty.

Online Ordering 97

Online Ordering Ordering Loyalty Program Social Media 97

Rocket Fuel

MAY 1, 2023

The COVID-19 pandemic has dramatically changed the game, making it more important than ever to optimize mobile, kiosk, third-party delivery, counter, and drive-thru channels. If you have control within your brand to program kiosks, first things first: Add food pictures and descriptions for every menu item, down to the sauces.

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

The Restaurant Times

SEPTEMBER 30, 2021

Running a restaurant comes with long and short-term problems that will exhaust you if you don’t have any assistance or prior experience. The restaurant management ecosystem now covers every aspect of restaurant operations, allowing you to focus your time and energy on the quality of your cuisine and customer service.

Management 98

Management Management Cash Management Mobile Ordering 98

Open for Business

APRIL 9, 2024

They also serve as brand advocates, spreading their positive experiences to friends and family. In this article, we explore the meaning of loyalty for restaurants, discuss its benefits, and share tips for creating loyalty rewards programs that work. It may require some patience, though. Quick Links What is loyalty for restaurants?

Loyalty Program 78

Loyalty Program Social Media Email Marketing Point of Sale 78

The Restaurant Times

NOVEMBER 10, 2021

Running a restaurant after a pandemic requires every restaurant owner to make an online food ordering system a necessary change. Online food ordering systems are crucial to your business’s profitability and sales management. You can no longer accept orders over the phone and expect to be happy with the outcomes.

Management 52

Management Management Online Ordering Mobile Ordering 52

Open for Business

AUGUST 4, 2023

These creative, personalized loyalty programs use tech and customer data to create an experience that goes way beyond discounts. But traditional rewards programs based on points or punch cards may not be enough to earn customer loyalty in 2023. Quick Links Why loyalty programs need an update What is next generation loyalty?

2023 78

2023 Loyalty Program Customer Experience Customer Service 78