7 Shifts

NOVEMBER 15, 2024

After all, it’s not just the quality of your food that can keep customers coming back — 73% of diners base their satisfaction on the quality of service they receive. In this article: What strategies do you use to motivate and engage your restaurant employees? Hiring the right people can make or break your business.

Leadership 195

Leadership Management Management Operations 195

7 Shifts

AUGUST 18, 2024

This could be a good choice if you find a business that is already established and has a loyal customer base. Choosing Your Concept & Bar Type Defining your concept Your concept is the main idea or theme and includes service style, cuisine, menu, and music. This will give you a good idea of their product and service.

Bar 370

Bar License Email Marketing Customer Service 370

Clover - Restaurants

JUNE 5, 2024

If you’re already taking weekly inventories, this hack probably won’t be super helpful. With this restaurant inventory management hack, you can sustainably manage waste, maximize profitability, and wrangle wiley food costs. Some people love taking inventory on a clipboard, and that’s cool–we’re not here to judge.

Inventory 52

Inventory Management Management Mobile Ordering 52

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. In this article, we'll go into 15 key performance indicators for restaurants, why they're important, how to calculate them, and more. Inventory turnover ratio. Average customer headcount.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

NOVEMBER 5, 2024

Seamless restaurant operations, where the crew anticipates customers’ and coworkers’ needs and easily course-corrects, require more than technical know-how and vetted organizational systems. In this article, I’ll share those tips so you can hire people who will excel in the role and not only fill it.

Hiring 166

Hiring Leadership Customer Service Customer Experience 166

ChowNow

JULY 30, 2024

Running a restaurant is not just about great food and excellent service—it’s also about keeping a keen eye on your finances and performance metrics. Sales revenue reflects your restaurant’s ability to attract and serve customers, serving as a foundation for many other financial calculations.

Cash Management 78

Cash Management Point of Sale Inventory Loyalty Program 78

ChowNow

JULY 17, 2024

In this article, we’ll walk through a comprehensive guide on how to write an operations plan for your restaurant, complete with examples. This could include providing exceptional customer service, maintaining high food quality, ensuring a clean and safe environment, and maximizing efficiency.

Operations 78

Operations Kitchen Safety Front of House Food Safety 78

Modern Restaurant Management

DECEMBER 12, 2023

From softwares like ChatGPT to self-driving cars like the Tesla Model 3, AI and automation are making remarkable strides In the restaurant industry, these solutions are streamlining various aspects, including inventory management, contactless ordering, customer behavior analysis, and more.

Customer Service 203

Customer Service Customer Experience Social Media Innovation 203

Culinary Cues

MAY 8, 2023

It sounded like an appropriate title for an article about life in the kitchen. There is something gratifying about sore muscles, aching backs, and soaked shirt and chef toques from sweat at the end of a busy service. I was just listening to some old Beatles tunes and A Hard Day’s Night came up. No pain, no gain – right?

Kitchen Safety 438

Kitchen Safety Food Safety Coaching Training 438

Apicbase

MARCH 25, 2024

Managing inventory and supplier ordering is like juggling flaming torches while riding a unicycle (which also happens to be on fire). When restaurant managers or kitchen staff make poor purchasing choices, they face increased food waste, inflated costs and frustrated customers. That’s why it often goes wrong.

Inventory 52

Inventory Management Management Kitchen Safety 52

Modern Restaurant Management

AUGUST 28, 2023

In the first episode, General Mills Foodservice corporate chefs Ted Osorio and Jessie Kordosky must throw together a brunch service with no staff, using only what’s on hand in kitchen inventory to create five distinct menu items. It could be featured in an upcoming “Chefs on the Line” episode, article, or post.

Back of House 167

Back of House Customer Service Inventory Operations 167

Culinary Cues

AUGUST 7, 2021

This is defined in articles from local newspapers to the New York Times, from industry magazines and websites to social media, and from industry blogs to podcasts by the dozens – everyone states the problem, points a finger, and portrays the issue as someone else’s doing. So, what might the cause be?

Social Media 474

Social Media Cash Management Blog Equipment 474

7 Shifts

OCTOBER 22, 2024

Nowadays, running a successful restaurant takes more than great food and good service. From improving your Google listing to leveraging customer reviews, these tips will show you how to boost your visibility and drive more traffic to your restaurant. To do so, you must have an optimized website and engaging social media profiles.

Book 195

Book Marketing Email Marketing Social Media 195

Modern Restaurant Management

JUNE 15, 2021

Inventory stock changed significantly. The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. The pandemic effectively accelerated trends in how restaurants interact with customers. Delivery and curbside pick-up reduced on-site staffing.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

ChowNow

JULY 1, 2024

In this article, we will explore practical and actionable steps that you can take to reduce food costs and operating expenses, without sacrificing the quality and service your diners expect. This not only reduces waste but can also attract customers looking for unique and limited-time menu items.

Operations 78

Operations Food Website Management Online Ordering 78

Modern Restaurant Management

JULY 5, 2023

The quick service restaurant (QSR) industry is currently experiencing a trend of commoditization, with low barriers to entry and a standardized set of features offered by most restaurants. In other words, it means providing services to individuals through digital platforms and technology.

Hospitality 179

Hospitality Customer Experience Loyalty Program Customer Service 179

Sling

JUNE 9, 2023

So, in this article, we discuss some of the most important restaurant costs, how to calculate them, and how to use them to run your restaurant better. For the remainder of this article, we’ll use one month as our time period of choice. This will be your Beginning Inventory. This will be your Ending Inventory.

Operations 78

Operations Inventory Food Supply Point of Sale 78

The Rail

NOVEMBER 1, 2024

In this article, we’ll explore the key tech innovations that are simplifying restaurant relocation and helping owners make a seamless transition to their new space. Cloud-Based Inventory Management Inventory is one of a restaurant's most crucial assets , and ensuring a smooth transfer from one location to another can be daunting.

Innovation 52

Innovation Transportation Loyalty Program Social Media 52

Modern Restaurant Management

MAY 10, 2022

Why should you and your staff spend hours counting inventory, auditing invoices, and combing through contracts? Nobody has time for that when there is a crowded dining room, to-go orders flying out the window and customers complaining about their favorite menu items going up in price. Are you doing anything with that data?

Supplies 197

Supplies Food Supply Audits Inventory 197

Apicbase

AUGUST 29, 2024

In this article, we explore the benefits of centralising inventory, optimising menu design, standardising staff training, and more. F&B management oversees kitchen operations, menu development, customer service, and finances. Consistency, cost control, and data-driven decision-making are crucial for success.

Beverage 52

Beverage Operations Management Management 52

Modern Restaurant Management

JUNE 23, 2022

The hi-tech workforce has expanded into factories, warehouses, ecommerce delivery fleets, and this article’s focus: quick serve restaurants. Restaurant and retail employees were hard to come by while the number of channels for interacting with customers multiplied. The Technologies Behind Modern Restaurant Work.

Food 189

Food Food Safety Front of House Fast Casual 189

Culinary Cues

JANUARY 23, 2023

The leader/coach will study the competition, analyze the environment around the organization, inventory the individual and collective talent of his or her players/employees, and structure an approach geared towards grabbing the carrot. Let’s do it for the fans, for the loyal customers”, is damn powerful motivation. That NEVER works!

Coaching 384

Coaching Sports Point of Sale Take-out 384

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. Expanding your place in the food service industry happens in one of two ways — developing a new restaurant concept or replicating an existing one.

Management 370

Management Management Document Hiring 370

Modern Restaurant Management

NOVEMBER 27, 2023

Proper maintenance is also essential to customer satisfaction, retention, and word-of-mouth reputation building. This article will provide insights into restaurant maintenance strategies, best practices to implement them, and tips and tricks to drive long-term success. This will save critical time in the event of an urgent repair.

Audits 123

Audits Equipment Kitchen Safety Food Safety 123

Sling

APRIL 1, 2024

If your team members perform any type of work offsite or if your business manages two or more locations, field service management software can help keep your operation organized, running smoothly, and on the path to success. Table of contents What is field service management software? Others have a flat monthly fee.

2024 78

2024 Management Management Customer Service 78

Sling

AUGUST 1, 2024

In this article, we discuss how to get started with restaurant bookkeeping and the terms and practices that make it work. Table turnover rate Table turnover rate refers to the number of times you cycle customers through your tables. Effective restaurant bookkeeping is essential if you want to ensure your operation’s success.

Management 78

Management Management Cash Management Seating 78

7 Shifts

APRIL 3, 2020

Please note thought: this article is meant to provide information only and is not a substitute for any professional advice you may receive from an accountant, lawyer, HR, or other professional. Pro tip: Look at implementing an inventory tracking system like Xtra Chef —it might be a new cost, but it will pay for itself in better food costing.

BOH 368

BOH POS Influencer Point of Sale 368

Apicbase

OCTOBER 25, 2024

Your dishes must delight customers, but they can’t be too costly to produce. You need to manage everything from costs and inventory to menu design to get this balance right. In this article, we’ll cover the basics of menu management, highlight common challenges, and share strategies to boost your menu’s performance.

Menu 52

Menu Management Management Allergens 52

Culinary Cues

SEPTEMBER 14, 2023

It might be eye contact, a nod, and a smile, or it could be a shout out at the end of shift: “Great service tonight team. Sometimes a cry for help may come in the form of actions or reactions rather than a conversation relaying their feelings. TRAINING: You can never train too much. Sarah – that special you worked on was a home run.

Employee Relations 392

Employee Relations Training Fine Dining Take-out 392

Perfect Daily Grind

MARCH 20, 2023

You may also like our article on how digital marketing has evolved in the coffee industry. Company websites must be user-friendly, otherwise customers may look elsewhere to purchase their goods. Bean Box is a multi-roaster subscription service in the US. “My What is ecommerce? Why has ecommerce become so popular?

Point of Sale 141

Point of Sale Consumer Goods Online Ordering Customer Service 141

Modern Restaurant Management

JULY 14, 2022

As I sat down to write this article, all I could think about was how the foodservice industry is so vital to our daily lives. How would you know if you are over ordering ingredients or overpaying for services? Think of all the hours you spend counting inventory, placing orders, and managing your accounts payable.

Technology 215

Technology Information Inventory Take-out 215

7 Shifts

MARCH 10, 2022

Their impressive list of features also includes the ability to make real-time menu and inventory changes and to split bills - a task that often produces splitting headaches - with ease. As online shopping continues to grow, make sure your restaurant is on board by signing up with ChowNow , a customized online ordering app for restaurants.

Management 195

Management Management Operations Point of Sale 195

Apicbase

OCTOBER 28, 2022

If you’re not careful, you risk scaring customers away and pricing yourself out of the market. In the EU and the UK , inflation rose by around 10% on average over the last 12 months, with outliers such as Estonia, where prices of goods and services rose by 25%. These aren’t percentages you can simply pass on to customers.

Pricing 98

Pricing Point of Sale Inventory Seasonal Menu 98

Social Hospitality

DECEMBER 1, 2019

Not to mention: you must always deliver a memorable experience for customers. Inventory management software is also critical. This also helps prevent data entry errors that could skew your inventory umbers. Inventory can be a challenging aspect of running a restaurant business, and wastage costs a lot of money.

Technology 195

Technology Website Management Mobile Ordering Entertainment 195

Harbor Touch

DECEMBER 20, 2022

Restaurants of all sizes embrace software technology to improve the customer experience and streamline operations, from ordering systems to kitchen automation. This article will explore four ways software technology is transforming the restaurant industry. Transforming customer service. Innovating online ordering.

Loyalty Program 78

Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

Apicbase

MARCH 28, 2024

These include food production and inventory management. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. A restaurant’s back of house includes any area of operations the customer doesn’t usually see. Fast and friendly service.

Back of House 52

Back of House FOH BOH Front of House 52

7 Shifts

OCTOBER 15, 2020

Based on my conversations with dozens of restaurateurs and operators, as well as other technology providers over the past few months, this article will quantify how the New York market has been impacted, and what forward-thinking operators are doing to adapt and thrive. Rent is the only thing that’s a constant burden on the business.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285