Lavu

FEBRUARY 21, 2020

One of the biggest challenges that restaurants face is obtaining and retaining customers. This calls for restaurants to be creative on what they offer their customers. Gift cards, loyalty benefits, and customer reviews are some of the most effective ways of attracting and retaining customers.

Loyalty Program 78

Loyalty Program Point of Sale Website Management Customer Experience 78

7 Shifts

OCTOBER 22, 2024

Whether through supporting local charities or participating in food drives, local restaurants can become go-to places for customers who want to support their community. It helps allocate resources directly to those who are most likely to become loyal, repeat customers.

2025 195

2025 Marketing Social Media Email Marketing 195

Open for Business

AUGUST 4, 2023

Next gen loyalty programs are a smart, effective way for restaurants to stand out and build a stronger connection with guests. These creative, personalized loyalty programs use tech and customer data to create an experience that goes way beyond discounts. The average person belongs to more than 14 loyalty programs.

2023 78

2023 Loyalty Program Customer Experience Customer Service 78

Open for Business

APRIL 9, 2024

Loyalty is more than a frequent guest punch card or a points-based rewards program in the restaurant world. That’s the definition of loyalty. So why does loyalty matter so much to restaurants? Developing an effective loyalty program that encourages guests to return to your restaurant takes time and effort.

Loyalty Program 78

Loyalty Program Social Media Email Marketing Point of Sale 78

The Rail

AUGUST 28, 2024

By Nellia Melnyk, Contributor Relocating a restaurant to a new location is a serious event that, if not handled correctly, can negatively impact your business and customer loyalty. Managing this transition effectively is a must to ensure customer satisfaction and meet customer expectations.

Loyalty Program 59

Loyalty Program Customer Service Social Media Customer Experience 59

7 Shifts

AUGUST 18, 2024

This could be a good choice if you find a business that is already established and has a loyal customer base. Another option is to look into government programs that might offer financial assistance for small businesses. These elements need to work together to ensure your customers understand what you're about.

Bar 370

Bar License Email Marketing Customer Service 370

BNG Point of Sale

SEPTEMBER 7, 2021

How To Improve Restaurant Service and Win Back Customers . Before entering a restaurant, most customers and restaurant guests already have certain assumptions and expectations in mind. Customers rely on restaurants for good service and great guest experience, which includes tasty food and the type of service attached to it.

Customer Service 52

Customer Service Point of Sale Customer Experience Loyalty Program 52

Modern Restaurant Management

FEBRUARY 1, 2022

Smart QSR and fast casual chains like Chipotle and Shake Shack reconfigured their strategies to lean heavily into delivery apps, digital ordering, and loyalty programs. These are free services, and they’re being left untapped by many small eateries, simply because of lack of resources or failure to recognize their importance.

Fast Casual 197

Fast Casual Dine-in Casual 2022 197

7 Shifts

JUNE 16, 2024

After analyzing the latest industry trends, viral content, and successful campaigns, we have developed an all-in-one marketing guide to help you craft your strategy to attract new customers and keep your previous diners coming back. Customers today strongly believe in the importance of social responsibility.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Modern Restaurant Management

MAY 25, 2022

Quality food and top tier service with the incentivization of loyalty programs and a good location should be enough to get a good share of local customers. Society Insurance has compiled three tips to help find new customers for your restaurant and bar. But what happens when you hit your local ceiling?

Email Marketing 189

Email Marketing Social Media Food Truck Loyalty Program 189

Modern Restaurant Management

MARCH 11, 2022

In particular, supply chain disruptions and staffing shortages – whether due to resignations or illness – are forcing quick service and fast casual restaurants to adapt quickly to changing conditions. Former competitors are now part of the same umbrella company. Brands are also dipping their toes into the metaverse.

2022 208

2022 Marketing Fast Casual Mobile Ordering 208

ChowNow

JULY 30, 2024

Running a restaurant is not just about great food and excellent service—it’s also about keeping a keen eye on your finances and performance metrics. Sales revenue reflects your restaurant’s ability to attract and serve customers, serving as a foundation for many other financial calculations.

Cash Management 78

Cash Management Point of Sale Inventory Loyalty Program 78

ChowNow

SEPTEMBER 6, 2024

Your staff not only affects the day-to-day operations but also plays a major role in the customer experience and long-term success of your restaurant. Improves Customer Experience A cohesive team can deliver consistent, high-quality service, which translates into happy customers.

Hiring 78

Hiring FOH Recruiting Fine Dining 78

Modern Restaurant Management

JULY 5, 2023

The quick service restaurant (QSR) industry is currently experiencing a trend of commoditization, with low barriers to entry and a standardized set of features offered by most restaurants. In other words, it means providing services to individuals through digital platforms and technology.

Hospitality 179

Hospitality Customer Experience Loyalty Program Customer Service 179

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. The pandemic effectively accelerated trends in how restaurants interact with customers. Lavu, the restaurant technology services company, estimates 42 percent of food purchases are made online.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

The Rail

NOVEMBER 1, 2024

In this article, we’ll explore the key tech innovations that are simplifying restaurant relocation and helping owners make a seamless transition to their new space. Programs like AutoCAD, SmartDraw, and RoomSketcher offer 3D modeling features. They might also need to get used to different equipment or even a new style of service.

Innovation 52

Innovation Transportation Loyalty Program Social Media 52

Harbor Touch

DECEMBER 20, 2022

Restaurants of all sizes embrace software technology to improve the customer experience and streamline operations, from ordering systems to kitchen automation. This article will explore four ways software technology is transforming the restaurant industry. Transforming customer service. Innovating online ordering.

Loyalty Program 78

Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

Future Food

SEPTEMBER 6, 2023

In this article, we delve into practical strategies that retail precincts and F&B operators can employ, considering the specific needs of different customer segments, to maximize visitation frequency and spending in a time of escalating cost of living. Quay Quarter F&B revitalisation.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

In this article, we delve into practical strategies that shopping centres and F&B operators can employ, considering the specific needs of different customer segments, to maximize visitation frequency and spending in a time of escalating cost of living. Quay Quarter F&B revitalisation.

Hospitality 78

Hospitality Loyalty Program Food Retail 78

The Restaurant Times

DECEMBER 28, 2020

Customer retention plays a crucial role in the success of a restaurant. Loyal customers tend to order and spend more and are good for the business. It has been seen that a mere 5% increase in repeat customers increases profits exponentially. How to Increase the Customer Retention Rate in Your Restaurant in the UAE.

Loyalty Program 98

Loyalty Program Email Marketing Social Media Customer Service 98

Sling

MAY 9, 2023

In this article, we discuss some of the best ways to improve your restaurant operations and introduce you to the tools that can help make that easier. But as businesses go online, a good security program will also address (and help prevent) the theft of valuable digital information from restaurant computers. wine, spirits, caviar, etc.)

Operations 78

Operations Loyalty Program Food Safety Front of House 78

SpotOn

SEPTEMBER 24, 2024

If you run a small business, email marketing continues to be one of the most effective ways to connect with your customers and drive sales. It provides the ability to build stronger relationships by delivering targeted and personalized messages based on your customers—and why they love your business. Run a restaurant?

Small Business 52

Small Business Email Marketing Loyalty Program Point of Sale 52

Restaurant Engine

FEBRUARY 9, 2022

A restaurant app can help you build your revenue and reach more customers. Your customers are ordering online, now more than ever before. In this article, we look at the fact that if your restaurant doesn’t have an app, you’re losing revenue. An App Improves the Customer Experience. An app can help you do this.

Loyalty Program 84

Loyalty Program Mobile Ordering Social Media Online Ordering 84

The Restaurant Times

JULY 14, 2020

Customers are now seeking convenience and expecting timely and hygienic doorstep delivery options. As the trend of online ordering is at its peak right now, it is also gaining importance for restaurants in terms of enhancing customer loyalty and boosting ROI. Have A Standardized Delivery Procedure.

Online Ordering 97

Online Ordering Ordering Loyalty Program Social Media 97

The Restaurant Times

OCTOBER 11, 2021

While restaurants have always had to go the extra mile to earn customer loyalty, it has become even more important to take charge of the relationship with the customers as they become even more cautious to dine out. In an online world, customer loyalty can go for a toss with one bad review.

Loyalty Program 52

Loyalty Program Customer Experience Social Media Communication 52

Modern Restaurant Management

DECEMBER 4, 2020

” A new journal article from Yang details how specifically the restaurant industry was affected in the early parts of the pandemic. Additionally, the results indicate that the negative effect of COVID-19 was smaller for fast-food restaurants compared to full-service establishments. percent demand decline. In the study, 57.4

Loyalty Program 145

Loyalty Program Online Ordering Consumer Goods Fast Casual 145

7 Shifts

OCTOBER 15, 2020

Based on my conversations with dozens of restaurateurs and operators, as well as other technology providers over the past few months, this article will quantify how the New York market has been impacted, and what forward-thinking operators are doing to adapt and thrive. Call 833-208-4160 or text a violation to 855-904-5036.)

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Cheetah

OCTOBER 22, 2020

Now we’re here to share with you 4 proven marketing tips and techniques to help you keep loyal customers and get some new ones. In this article. The app now allows customers to reserve, purchase and pickup meals from restaurants that did not offer takeout before. Start a Loyalty Program.

Marketing 78

Marketing Loyalty Program Social Media Email Marketing 78

Sling

DECEMBER 2, 2020

Cultivating customer loyalty is an essential part of making your business a success in the 21st century. But what is customer loyalty, and why is it so important? And how can you improve customer loyalty in your business? What Is Customer Loyalty? Why Is Customer Loyalty Important?

Loyalty Program 78

Loyalty Program Coupons Customer Service Website Management 78

MBB Hospitality

NOVEMBER 28, 2023

Implementing customer feedback systems and keeping a close eye on industry trends can position your restaurant to pivot effectively when necessary. Robust Restaurant Marketing Effective marketing goes beyond mere exposure; it’s about creating an emotional connection with your customers.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

Apicbase

OCTOBER 24, 2022

You need to ensure that the customers are getting what they paid for. This article will provide tips to increase your restaurant’s profit. Delivery service is very convenient for customers. However, customers sometimes have difficulty choosing what they want to order. Choosing The Right Ordering Platform.

Loyalty Program 52

Loyalty Program Social Media Website Management Food Order 52

The Restaurant Times

AUGUST 29, 2020

However, customers are still wary of venturing out, and restaurants can no longer rely on word of mouth or offline mediums to keep their businesses top of mind. The new reality for restaurateurs is going digital and leveraging online mediums to gain customers’ trust. Communicate The New Safety Precautions With Customers .

Marketing 105

Marketing Social Media Email Marketing Loyalty Program 105

The Restaurant Times

JULY 13, 2020

Customer Data is vital for the long term sustainability of any business. However, for the restaurant business, customer data is also integral for growth and expansion. This article discusses how restaurant operators can capture customer data, and use it to their advantage. .

Loyalty Program 90

Loyalty Program Email Marketing Online Ordering Social Media 90

Social Hospitality

DECEMBER 1, 2019

Not to mention: you must always deliver a memorable experience for customers. From providing WiFi and individual music options to specific tables, to table tablets where customers can watch movies, entertainment is now part of the restaurant experience. Buzztime offers tablets that let customers play trivia and poker games.

Technology 195

Technology Website Management Mobile Ordering Entertainment 195

Restaurant Engine

MAY 24, 2022

Your customers will thank you. What your customers experience with your restaurant is as important as the food they eat. Yet, if they had a poor customer service experience, they’re likely to do the same sharing with friends and family, but they won’t return. 1: Your Customers Get Faster Service.

POS 59

POS Loyalty Program Customer Experience Point of Sale 59

The Restaurant Times

NOVEMBER 23, 2020

This article discusses how restaurant operators must invest in the right order taking software that ensures smooth operations and increases profitability. . Robust order-taking software can help in improving the customer’s experience while also enhancing the speed and efficiency of service. Takeaways and deliveries.

Ordering 111

Ordering Online Ordering Loyalty Program Mobile Ordering 111

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Read through our article on how to pivot your restaurant to takeout & delivery to see if leveraging these revenue channels is an option for your business.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312