Modern Restaurant Management

OCTOBER 7, 2024

In almost every conversation I have with other industry professionals, someone will say “before COVID… ” or “since COVID… ” As a matter of fact, in many of my articles I make the same comparison. I’ll make this connection for you later in this article. This is a trend I hope will go away.

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2025 Loyalty Program Waste Compost 189

BNG Point of Sale

JUNE 19, 2020

Point of System Cost / Our 2020 Guide to the Benefits of Today’s Merchant Software. As a business owner, the cost of a point of sale system you’re currently paying may be limited based on what seems affordable. Having a POS software system in place is a key way of creating immediate and more frequent sales.

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Point of Sale Mobile Ordering POS Merchandise 75

BNG Point of Sale

SEPTEMBER 24, 2020

Today’s point-of-sale (POS) systems have changed dramatically and are a far cry from what was available just ten years ago, leaving many businesses to ask how do the newest versions of point-of-sale systems work? A point-of-sale system is an electronic method of processing payments and housing sales data.

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Culinary Cues

SEPTEMBER 30, 2024

From my experience, it is difficult to experience a dinner for two in a moderate full-service, independent restaurant for less than $120 without gratuity. That’s 21 meals for two people over seven days. Do the math. Strict economics would require most people to think hard about spending that kind of money.

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MBB Hospitality

FEBRUARY 17, 2021

A good point of sale system is essential for your restaurant. While it may not be visible to customers the computer system provides communication and ease of use to your workers, and communication is where customer issues start to arise. The Purpose of a POS System. Lightspeed. TouchBistro.

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Point of Sale Online Ordering POS Loyalty Program 52

BNG Point of Sale

DECEMBER 3, 2021

All the business benefits of utilizing a point-of-sale ( POS ) system multipl y when combined with the capabilities and opportunities of cloud computing. Customers, business owners, and employees alike will appreciate the features that make cloud computing systems better, faster, and more robust. .

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Point of Sale POS Download Customer Service 52

BNG Point of Sale

DECEMBER 6, 2021

You’ve probably never considered having your point-of-sale system and merchant services from different companies. Suppose you have two competing entities providing these services for your business. What happens when you need more than just one service provider to get everything that needs to be done for your company?

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Point of Sale POS Cash Management Customer Service 52

BNG Point of Sale

MARCH 9, 2020

Chances are, if you’re starting a business in retail or restaurant, people in the industry will tell you to purchase a point of sale system. If you’re new to the business, a “point of sale” or POS system is a piece of technology in which hardware and software components are used to take payments from customers.

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Point of Sale POS Loyalty Program Inventory 59

Culinary Cues

JULY 22, 2021

Restaurants are open, and customers who have been prisoners of the pandemic are anxiously coming out of their shells and flooding to restaurants that are ill equipped to deal with the surge. Cookbook sales on Amazon spiked and grocery stores were challenged to keep food on their shelves. Hope springs eternal.

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Culinary Cues

NOVEMBER 20, 2023

The stores were empty, and restaurant service staff were staring out windows from the vantage of unfilled seats. One of the most difficult tasks that any restaurateur or chef faces is convincing a customer to walk through the door for the first or twentieth time. Any man’s death diminishes me because I am involved in mankind.”

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Customer Experience Customer Service Food Safety Hospitality 372

7 Shifts

AUGUST 18, 2024

An alternative is to buy an existing bar that is up for sale. This could be a good choice if you find a business that is already established and has a loyal customer base. This could be a good choice if you find a business that is already established and has a loyal customer base. How Do I Run a Profitable Bar?

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7 Shifts

OCTOBER 28, 2024

One key area to focus on is drink sales, with cocktail sales accounting for about 23% of a bar's revenue. In this article: How to calculate your profit margin for your bar What is the average profit margin for bars? Next, divide that cost by the total sales revenue from your drinks. This final number is your net profit.

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Point of Sale Merchandise Seasonal Menu Bar 195

BNG Point of Sale

SEPTEMBER 7, 2021

How To Improve Restaurant Service and Win Back Customers . Before entering a restaurant, most customers and restaurant guests already have certain assumptions and expectations in mind. Customers rely on restaurants for good service and great guest experience, which includes tasty food and the type of service attached to it.

Customer Service 52

Customer Service Point of Sale Customer Experience Loyalty Program 52

BNG Point of Sale

JUNE 19, 2020

Point of System Cost / Our 2020 Guide to the Benefits of Today’s Merchant Software. As a business owner, the cost of a point of sale system you’re currently paying may be limited based on what seems affordable. Having a POS software system in place is a key way of creating immediate and more frequent sales.

Point of Sale 45

Point of Sale Mobile Ordering POS Merchandise 45

Culinary Cues

APRIL 15, 2023

So, here’s point number one: there is no cache of extra money, and the average restaurant makes just a few pennies profit on the dollar if they do everything right – so those discounts will likely mean that menu items will be sold at a loss just to play along with the promotion and support town efforts. Restaurant week is just one example.

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Seasonal Menu Café Point of Sale Social Media 457

7 Shifts

OCTOBER 22, 2024

Whether through supporting local charities or participating in food drives, local restaurants can become go-to places for customers who want to support their community. It helps allocate resources directly to those who are most likely to become loyal, repeat customers.

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2025 Marketing Social Media Email Marketing 195

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. In this article, we'll go into 15 key performance indicators for restaurants, why they're important, how to calculate them, and more. Break-even point. Sales per labor hour. Check Average.

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Point of Sale Inventory Employee Relations Customer Service 416

ChowNow

JULY 30, 2024

Running a restaurant is not just about great food and excellent service—it’s also about keeping a keen eye on your finances and performance metrics. Revenue Metrics Sales Revenue Sales Revenue measures the total income generated from food and beverage sales. Learn more tips for reducing COGS in this article.

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Cash Management Point of Sale Inventory Loyalty Program 78

7 Shifts

JUNE 16, 2024

After analyzing the latest industry trends, viral content, and successful campaigns, we have developed an all-in-one marketing guide to help you craft your strategy to attract new customers and keep your previous diners coming back. Aside from stamps or stickers, a points system could also work well.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

The Rail

SEPTEMBER 16, 2022

Researchers sought to find out the effects of offering mints to restaurant customers on customer satisfaction. Offering mints led to a 20% increase in customer tips and customer satisfaction. In other words, good and personalized customer service yielded a positive impact for the restaurant business.

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Customer Service Social Media Email Marketing Reservations 52

Culinary Cues

JUNE 3, 2024

Treat everyone as you would want to be treated. [] LISTEN AND HEAR Hear the chef, manager, your peer cooks, the dishwasher, service staff, vendors, and customers. How eager are you to reach that position of chef? Are you hungry enough to do what you need to do, to build a plan and stick with it? Leave that for professional sports.

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Uniforms Point of Sale Coaching Small Business 344

7 Shifts

OCTOBER 22, 2024

Nowadays, running a successful restaurant takes more than great food and good service. From improving your Google listing to leveraging customer reviews, these tips will show you how to boost your visibility and drive more traffic to your restaurant. To do so, you must have an optimized website and engaging social media profiles.

Book 195

Book Marketing Email Marketing Social Media 195

Thrive POS

APRIL 26, 2023

In the fast-paced world of pizza delivery, providing a seamless and efficient ordering experience for customers is crucial. One of the most effective ways to achieve this is by integrating online ordering with point-of-sale (POS) systems, like Thrive POS. Set Pricing tiers to cover the costs is a snap in Thrive POS.

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Online Ordering POS Delivery Ordering 139

Modern Restaurant Management

MAY 5, 2023

This is great news for restaurants, but they should also be prepared for an influx of customers coming with their most special guests, and expecting nothing but a prime customer experience that will pamper their mothers. One notable development is the prevalence of QR codes. A recent Paysafe study with 200 U.S.

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Mobile Ordering Online Ordering Customer Service Customer Experience 167

7 Shifts

OCTOBER 20, 2022

In this article, we'll explain how tip pooling works in different states and what restaurant owners and operators can do to follow the laws. What about mandatory service charges? Disclaimer: The information in this article is general in nature and businesses should consider whether the information is appropriate to their needs.

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Tip Distribution Restaurant Law 2023 Cash Management 195

Culinary Cues

AUGUST 22, 2022

There were no sophisticated profit and loss statements or cash flow charts, no point-of-sale systems or computer analytics to pour over and make decisions by; these were not the type of operations that required that level of analysis. I have very fond memories of walking the streets of St. That was it!

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Seating Front of House Back of House Cash Management 449

Social Hospitality

JULY 25, 2022

Technology solutions also enable businesses to do better with automated inventory mapping, food preparation, and enhanced point-of-sale analytics. From a customer perspective, technology also helps better meet consumer preferences. Self-order Kiosks for The Modern Customer. The Importance of Technology in Food Businesses.

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2022 Technology Point of Sale Kitchen Safety 222

Perfect Daily Grind

MARCH 20, 2023

Between 2014 and 2021, global ecommerce sales grew by over 269%. To learn more about the rise of ecommerce in coffee, I spoke with Jolene Zehnder, Director of Sales and Operations at Mercon Specialty , Craig Russell, Managing Director and President of Mercon Specialty, and CEO of Bean Box , Matthew Berk. What is ecommerce?

Point of Sale 141

Point of Sale Consumer Goods Online Ordering Customer Service 141

Modern Restaurant Management

JULY 5, 2023

The quick service restaurant (QSR) industry is currently experiencing a trend of commoditization, with low barriers to entry and a standardized set of features offered by most restaurants. This trend is primarily driven by advancements in point of sale (POS) systems and the availability of white label, plug-and-play online ordering systems.

Hospitality 179

Hospitality Customer Experience Loyalty Program Customer Service 179

Perfect Daily Grind

MAY 17, 2022

You may also like our article on exploring AI in coffee roasting. For example, one of the most effective technological changes has been the implementation of point of sale (POS) systems and digital signage in coffee shops. Online coffee sales have skyrocketed over the past few years, largely thanks to the pandemic.

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Technology Online Ordering Mobile Ordering Kitchen Safety 188

Modern Restaurant Management

AUGUST 22, 2023

The benefits of AI for restaurants are undeniable from automation, to real-time control and information analysis, to improved customer service. These include: Chatbots and customer-facing AI : Who doesn’t want to enhance their dining experience? Based on all the buzz, it’s touted as AI-mazing for marketing.

Marketing 167

Marketing Social Media Point of Sale Customer Service 167

Culinary Cues

JANUARY 23, 2023

In some instances – winning is not always based on a score: “He who accumulates the most points wins”, but we do know when a “win” has been achieved no matter how it is measured. I’m not sure if it is genetic or environmental, but our mental, physical, and emotional state is connected to the result of winning.

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Coaching Sports Point of Sale Take-out 384

Social Hospitality

JULY 15, 2022

Technology solutions also enable businesses to do better with automated inventory mapping, food preparation, and enhanced point-of-sale analytics. From a customer perspective, technology also helps better meet consumer preferences. These tools allow tech-savvy customers to choose what each likes without being rushed.

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2022 Technology Point of Sale Kitchen Safety 195

Modern Restaurant Management

FEBRUARY 13, 2024

Not only is it a critical sales tool for the franchisor, but it also gives a prospective franchisee vital insight into the franchise opportunity and help them make an informed decision to invest. This article explores some considerations for updating three key sections of your FDD this season and why franchisors should focus on them.

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Document Franchise Franchising Point of Sale 187

Modern Restaurant Management

MARCH 11, 2022

In particular, supply chain disruptions and staffing shortages – whether due to resignations or illness – are forcing quick service and fast casual restaurants to adapt quickly to changing conditions. Increased Emphasis on Online Ordering. Former competitors are now part of the same umbrella company.

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2022 Marketing Fast Casual Mobile Ordering 208

Future Food

SEPTEMBER 22, 2020

Reconnecting with Customers Building Loyalty and Maximising Sales by leveraging unique Points of Difference (PODs). Maintaining a loyal and diverse customer base has never been more important in a time when most consumers are scrutinising how and where they spend their disposable income. Image via The Street.

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Point of Sale Social Media Customer Service Consumer Goods 141

7 Shifts

NOVEMBER 17, 2020

more sales than their less enthusiastic colleagues? While some job performance metrics, like sales, are simple to measure, others, like engagement, are less quantifiable. Bonus : Don't miss our downloadable employee evaluation form template at the end of this article! What is a restaurant employee evaluation form?

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Point of Sale Download Communication Reference 370