7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. In this article, we'll go into 15 key performance indicators for restaurants, why they're important, how to calculate them, and more. Employee turnover rate. Time to break that out again.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

7 Shifts

DECEMBER 8, 2020

There is a way—and it’s through creating employee contests. Engaged employees are also less likely to turnover. 47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business. for some of their favorites.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

7 Shifts

FEBRUARY 4, 2021

In this article, we’ll take a look at how Tayler Book, co-founder of Beechwood Doughnuts, evolved her restaurant digitally and physically to get where they are today—making thousands of doughnuts a week for the Niagara region. I was fresh out of university. We opened the store when I was 22 years old. was a pain. “I

Operations 370

Operations Book Small Business Communication 370

Culinary Cues

JULY 31, 2023

A few years back, I posted an article about the UNWRITTEN RULES of the kitchen. The article was my first to go viral allowing me to realize that so many chefs and cooks were looking for a structure that defines what it means to be a professional. If your direction is planned out then work can be, and will be, enjoyable and rewarding.

Kitchen Safety 337

Kitchen Safety Back of House Front of House Food Safety 337

Social Hospitality

MAY 6, 2020

The luxury hotel, where rooms typically top $1,000 a night, closed at the end of March and is not taking new bookings. ” MGM Resorts also pledged $1 million to an employee emergency grant fund and donated the equivalent of 400,000 meals across the United States. Yum Brands: Supporting Employees.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

7 Shifts

SEPTEMBER 25, 2019

Restaurant owners are placing more importance and effort than ever on making sure employees are engaged and fulfilled, and that toxic work cultures are stamped out before they can thrive. Read on to learn more about effective restaurant kitchen management tactics you can use to ensure your employees feel supported, safe, and engaged.

Back of House 276

Back of House Management Management BOH 276

Culinary Cues

OCTOBER 14, 2024

Ah…” when opportunity knocks, you can’t win the lottery if you don’t buy a ticket, in basketball or hockey you’ll miss every shot you don’t take, if you aren’t going all the way, why go at all,” …there are plenty of quotes that point to the same reality. This statement applies to all of us, in every situation, or any career. You might fail.

Coaching 346

Coaching Employee Relations Take-out Training 346

7 Shifts

MARCH 27, 2020

Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? Read through our article on how to pivot your restaurant to takeout & delivery to see if leveraging these revenue channels is an option for your business. Reach out to those in need and engage in genuine conversation.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Culinary Cues

DECEMBER 16, 2024

Fifteen minutes early is not just being present its being ready to make a difference. [] IF YOU CAN LEAN YOU CAN CLEAN Yes, time is money, and the original intent of this often-used statement may relate to the cost of labor, but most importantly it relates to how you approach life.

Employee Relations 259

Employee Relations Presentation Small Business Recruiting 259

Culinary Cues

OCTOBER 23, 2019

This article stems from a recent experience in a hotel where I was staying. The power went out for a few hours, but when it returned I stopped into the bar for a drink. The bar was fully set, there were two employees on duty, the ice was in the bin, and the cocktail napkins were fanned on the bar top. SIGNS OF INFECTION.

Hospitality 212

Hospitality Employee Relations Cash Management Training 212

7 Shifts

JULY 24, 2020

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual.

Book 370

Book Management Management Restaurant Law 370

Culinary Cues

JULY 19, 2022

As chefs, we have a responsibility to involve young cooks in those experiences, repeat them frequently enough so that it sinks in, encourage them to reflect on those experiences, take them apart and put them back together, and assess how they fit (good, bad, or indifferent). PLAN BETTER – TRAIN HARDER. Harvest America Ventures, LLC.

Training 382

Training Presentation Employee Relations Article 382

Culinary Cues

SEPTEMBER 27, 2023

Why do we remember this line and what significance might it imply in relation to work in a kitchen? We all experience this throughout our time on this planet – so that one line is relatable – it represents each of us. So, let’s take inventory. Wholesale change is needed in this area.

Employee Relations 399

Employee Relations Fine Dining Training Communication 399

Sling

APRIL 5, 2021

In this article, the experts at Sling share 12 tips to help you keep your employees motivated, engaged, and productive. Which do you give your employees? Yes, there may be a time when bad behaviors or results need to be pointed out, but for the most part, you can attract more flies with honey. 8) Reward Great Work.

Employee Relations 185

Employee Relations Small Business Communication Tip Distribution 185

Social Hospitality

MAY 18, 2020

Organize a wine tasting event, or anything related to local products. Provide Career Growth Opportunities for the Best Employees Your employees, especially those who are in direct touch with clients, are the faces of your business. The employees who work in the background are also important.

Hospitality 195

Hospitality Marketing Social Media Hotels 195

Modern Restaurant Management

JUNE 17, 2020

This article addresses some of the most common concerns arising out of the COVID-19 pandemic, from the perspective of an employment lawyer and a restaurateur. Let your patrons feel that they are a part of the future of their favorite hangout, and they will take an interest in the restaurant's success now and for years to come.

Employee Relations 197

Employee Relations Food Safety Small Business Government 197

7 Shifts

OCTOBER 15, 2020

Based on my conversations with dozens of restaurateurs and operators, as well as other technology providers over the past few months, this article will quantify how the New York market has been impacted, and what forward-thinking operators are doing to adapt and thrive.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S.

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Modern Restaurant Management

APRIL 20, 2022

This is what we discuss in this article. Employee turnover rates are one of the highest in the catering industry, though the top services stand out with excellent retention rates. Running a robot is likely cheaper than employing a full-time employee, or at least it will be. Present Staffing Issues at Restaurants.

Mobile Ordering 215

Mobile Ordering Food Order Employee Relations Customer Service 215

Sling

OCTOBER 20, 2024

In this article, we’ll explain some of the most common types of work schedules so you can find the one that best suits your business and your employees. It all depends on the needs of your business and the availability of your employees. But the management experts at Sling are here to help. to 5 p.m.).

Management 148

Management Management Employee Relations Hiring 148

Sling

MARCH 26, 2022

Employee retention should be high on every manager’s priority list. If it’s not, you run the risk of your best employees leaving for greener pastures. But an employee leaving doesn’t just impact you, the manager. And then there’s the inevitable effect all that stress has on employee productivity and engagement.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

Cheetah

OCTOBER 18, 2021

Customers who have been cooped up at home for the past two years are anxious to get back to dining out. Unfortunately, there are those who are taking the situation to the extreme and even those who are simply being outright rude or inappropriate. This type of behavior is troubling, to say the least. Why Patrons Are Restless.

Employee Relations 146

Employee Relations Back of House Food Supply Customer Service 146

Sling

MAY 22, 2020

Employee turnover is an invisible issue that most managers tend to neglect. But if you want your business to succeed, you need to understand employee turnover and be able to manage it for the better. What Is Employee Turnover? Voluntary Employee Turnover. Conflict with other employees. Lack of engagement.

Management 144

Management Management Employee Relations Insurance 144

Modern Restaurant Management

NOVEMBER 2, 2023

” takes readers on a rollicking, astonishing journey through the hidden truths of the foodservice industry. Having written over 300 articles for national trade magazines, I am often asked about industry-related topics. What do you hope readers take away from reading the book?

Kitchen Safety 189

Kitchen Safety Food Safety Allergens Employee Relations 189

Modern Restaurant Management

JUNE 28, 2021

In my last article I talked about how busy our restaurants will be. Some operations are cutting out an entire service, meaning that they only do dinner whereas before they did lunch and dinner. The more that people go out, the greater the expectations will become. Everyone walked out.

Customer Service 186

Customer Service Reservations Specials Training 186

7 Shifts

JUNE 16, 2024

Select the best marketing channels for your business: Find out where your target audience spends most of their time (on Facebook, Twitter, TikTok, YouTube, or Instagram?) Some uses for a poster include promoting a new item on your menu, hosting an event, or offering a "buy one, take one" promotion. a boycott).

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Cheetah

JUNE 14, 2021

If you are reading this article, you probably know that restaurants are facing turmoil as the most severe labor crisis ever experienced is hitting the industry. Few establishments are now considering raising wages, offering employee benefits or improving the working conditions. But it’s going to take more than a few.

BOH 148

BOH Back of House Front of House Employee Relations 148

Modern Restaurant Management

JANUARY 2, 2020

With restaurant employee turnover acting as an ever-present concern, many operators struggle to know how to keep quality employees on board without wasting time on those who aren't. ' As the name implies, these employees seek shortcuts and workarounds in all their tasks. How You Can Help Them. When to Move On.

Employee Relations 134

Employee Relations Take-out Customer Experience Operations 134

Hot Schedules

FEBRUARY 12, 2021

Sure, there are the obvious (and numerous) compliance requirements outlined by the Fair Labor Standards Act (FLSA), but payroll errors can also ripple out into other areas of your operation. That affects things like employee satisfaction, customer sentiment, and even your bottom line. Misclassifying Employees. User Question.

Employee Relations 147

Employee Relations Retail Small Business Hospitality 147

Social Hospitality

MAY 6, 2020

The luxury hotel, where rooms typically top $1,000 a night, closed at the end of March and is not taking new bookings. ” MGM Resorts also pledged $1 million to an employee emergency grant fund and donated the equivalent of 400,000 meals across the United States. They use this hashtag to share stories of happiness on Instagram.

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

Sling

DECEMBER 3, 2021

In this article, the management experts at Sling answer your questions and tell you everything you need to know to optimize labor costs, stay on budget, and manage your business better. At the most basic, payroll reports are documents (hard copy and digital) in which you conduct calculations with regard to: Wages paid to employees.

Management 146

Management Management Tip Distribution Employee Relations 146

Cheetah

SEPTEMBER 23, 2021

Operators who are opting out of the traditional big supplier-small restaurant relationship have good reason to do so. Do you find it amusing to find out you’ve been paying much higher prices than the restaurant next door? Do you get a thrill out of seeing prices have been jacked up without your knowledge?

Supplies 148

Supplies Ordering Food Supply Online Ordering 148

Goliath Consulting

JULY 28, 2020

Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2). Conflict Resolution (Guest Relations). COVID-19 is redefining jobs (1).

Leadership 139

Leadership Employee Relations Front of House Communication 139

Cheetah

JULY 1, 2021

The pandemic has exacerbated the restaurant labor crisis and there is only one way out – offering staff higher wages and improving benefits. In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Let’s take soda as an example for calculating product cost. Retention means money.

Customer Experience 148

Customer Experience Fine Dining Front of House Customer Service 148

Cheetah

JULY 1, 2021

The pandemic has exacerbated the restaurant labor crisis and there is only one way out – offering staff higher wages and improving benefits. In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Let’s take soda as an example for calculating product cost. Retention means money.

Customer Experience 148

Customer Experience Fine Dining Front of House Customer Service 148

Modern Restaurant Management

MAY 12, 2020

When you find a space that’s perfect, you want to jump in and get moving on the build-out. Pitfall #1: Signing a lease without negotiating the build-out terms. Before signing anything, you must make sure you can get the restaurant build-out you want. Will the build-out affect the utilities of other building tenants?

Restaurant Law 173

Restaurant Law Equipment Hiring Design 173