Remove Audits Remove Coaching Remove Guest Recovery
article thumbnail

MRM Research Roundup: End-of-May 2021 Edition

Modern Restaurant Management

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. Unscored audits increased by 29 percent in 2020, which had been a growing trend even in pre-pandemic times. Download the report here.

2021 189
article thumbnail

EZ PPP Forgiveness App and Yelp’s New COVID Help

Modern Restaurant Management

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Through a QR code, guests can easily scan the code and join the waitlist through Yelp. Pre-COVID, companies provided food to employees and guests for meetings, events, or as a perk.