7 Shifts

AUGUST 12, 2020

Before you get any ideas of a cheesy radio spot, take a step back and look at the bigger picture. So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window. Whatever plans and forecasts you had for your restaurant are yesterday’s bread now. Which is where your restaurant marketing plan comes in.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

7 Shifts

MARCH 3, 2021

When we look back at the impact that 2020 had on the restaurant industry, we’ll see it as an accelerator of change. From converting to fast casual to offering meal kits to ghost kitchen-driven expansion, restaurants are meeting customers where they are (mostly at-home!) , and making the restaurant business better for it.

2021 195

2021 Fast Casual Back of House Casual 195

7 Shifts

MAY 15, 2023

When the pandemic forced restaurant shutdowns, Huang turned his uncle's Fresh Meadows restaurant, Peking House, into a fried chicken popup, also called Pecking House, albeit with a spelling variation. I worked in fine dining for so long, I thought my career was always going to be in fine dining, and I'm not saying that I'm completely.

Fine Dining 195

Fine Dining Back of House Front of House Dine-in 195

7 Shifts

SEPTEMBER 16, 2021

Switching from a fast-casual concept to fine dining can allow for a nice change of pace. Whether you’re managing multiple restaurants right now or are thinking about expanding your current business , this guide has everything you need to run more than one restaurant at once with success. Table of Contents.

Management 370

Management Management Document Hiring 370

The Eat Restaurant

NOVEMBER 9, 2021

Fine dining restaurants are very different from your casual restaurant next door. No matter how delicious the food, people are unlikely to come back if they are not happy with the service provided by the restaurant.

Fine Dining 78

Fine Dining Front of House Back of House Customer Service 78

7 Shifts

NOVEMBER 14, 2024

Proper staff training keeps your team knowledgeable, confident, and able to provide the kind of customer service that keeps guests coming back. Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Focused training also speeds up the onboarding process.

Training 195

Training Kitchen Safety Food Safety Customer Service 195

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 215

Mobile Ordering Front of House Customer Service Customer Experience 215

7 Shifts

JANUARY 10, 2024

Twenty minutes east of the White House, in D.C.’s Some restaurants only add the auto-gratuity for large dining parties of 6 or more. s Union Market District, sits the modern Mexican restaurant Destino. It’s awkward because people are often unsure of the ‘right’ amount to tip, so tip amounts vary from person to person.

Front of House 221

Front of House FOH Customer Service Back of House 221

Modern Restaurant Management

FEBRUARY 7, 2023

Running a successful, finely-tuned takeout operation is a complex and challenging endeavor no longer relegated to businesses basing their models primarily on delivery sales. While perhaps a consistent feature of your daily business, they are not your employees.

Delivery 196

Delivery Front of House Back of House Fine Dining 196

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. An issue that may arise from this in 2024 is data privacy.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Modern Restaurant Management

MARCH 16, 2021

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. environments and are now seen everywhere from fine dining to counter service and everywhere in between. Mark Hoefer, General Manager, Le Bilboquet Atlanta.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

Modern Restaurant Management

JULY 23, 2020

But the news cycle has demonstrated that one day’s positive outlook is countered with dire reports of additional cases the next – with consumers jolted back to compliance with safety recommendations. Increasingly, automation is expanding from back office tasks to the kitchen and beyond.

Technology 206

Technology Kitchen Safety Food Safety Online Ordering 206

7 Shifts

NOVEMBER 19, 2019

Before restaurants can record a profit, they need to take several expenses into account—inventory, kitchen equipment, building utilities, and of course, labor. What is Restaurant Labor Cost Percentage? Some businesses choose to calculate labor cost as a percentage of operating costs rather than a percentage of sales.

Management 253

Management Management Employee Relations Restaurant Law 253

Modern Restaurant Management

DECEMBER 16, 2021

According to Black Box Intelligence and Snagajob , full-service restaurants are feeling the pinch and report approximately six fewer employees in the back of house and three fewer in the front of house. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

SpotOn

DECEMBER 11, 2024

Fast casual restaurants are popping up faster than you can say "build your own grain bowl." " They're somewhere between a full-service casual dining restaurant and a quick-service restaurant or fast food chain. Looking for tips on starting your fast casual restaurant?

Fast Casual 52

Fast Casual Casual Loyalty Program Online Ordering 52

7 Shifts

JANUARY 10, 2024

Twenty minutes east of the White House, in D.C.’s Some restaurants only add the auto-gratuity for large dining parties of 6 or more. s Union Market District, sits the modern Mexican restaurant Destino. It’s awkward because people are often unsure of the ‘right’ amount to tip, so tip amounts vary from person to person.

Front of House 195

Front of House FOH Customer Service Back of House 195

Black Box Intelligence

NOVEMBER 17, 2022

Leading the industry in average check growth during October were casual dining and quick service, while the segments with the smallest increase in check were fine dining and upscale casual. The segments with the weakest 3-year growth remain family dining and casual dining. With roughly 2.5

Front of House 98

Front of House Fast Casual Back of House Fine Dining 98

Restaurant Clicks

OCTOBER 9, 2021

They offer outdoor seating on a first-come-first-serve basis, and it makes for an even better dining experience. I’ll be back, and I suggest you give them a try as well! Kid Shelleen’s Charcoal House & Saloon. It can be tricky when you’re trying to find different food choices. Order Online.

Back of House 147

Back of House Front of House Fast Casual Online Ordering 147

Modern Restaurant Management

NOVEMBER 19, 2024

Solo dining – a time dedicated to eating a meal alone at a sit-down restaurant – is an opportunity for diners to practice self care over a meal, whether that be by relaxing and reflecting at the end of a long day or even by engaging the mind with a book or catching up on the news. Just the “cover count.”

Customer Experience 180

Customer Experience Fine Dining Seating Catering 180

Modern Restaurant Management

JULY 20, 2021

restaurant industry has shown remarkable resiliency, having lost as much as 35 percent of visits at the beginning of the pandemic, but still has a ways to go to get back to pre-pandemic levels, reports The NPD Group. How is the US On Premise shaping up as it continues its journey back from COVID-19 disruption? foodservice industry.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

7 Shifts

MAY 2, 2023

And I started as a server, so I started off working in the front of the house and learning, and they were the only ones who would give a PhD dropout with no previous experience a job. And we opened a Spanish tapas restaurant because my husband Felix is from Spain, and he's our front of house service guy and also idea man.

Front of House 195

Front of House Back of House Insurance Seasonal Menu 195

7 Shifts

OCTOBER 10, 2019

Spookify your menu with these Halloween menu ideas Your menu is a great piece of in-house marketing material you can use to emphasize the Halloween vibes. Redesigning your regular menu with a few cobwebs, bats, or creepy crawlers is an easy way to bring more Halloween spirit into the dining experience. fake, or real!)

Specials 231

Specials Bar Seasonal Menu Events 231

Embrace the Suck

JUNE 13, 2022

I want to share with you some of the challenges that I faced back in the 90s when I opened my first restaurant… Up to that point I had been in the industry for 15 years. Back then I thought that knowing how to run a restaurant was all I needed. I can look back now and I describe it as falling into quicksand.

Back of House 44

Back of House Food Truck Point of Sale Take-out 44

7 Shifts

NOVEMBER 16, 2021

However, servers are not the only ones who contribute to a guest's dining experience. A tip out ensures other employees working in the front of the house share in gratuities, such as: Barbacks. There's a lot of confusion surrounding the process, structure, and laws regarding restaurant tip outs. Table of Contents. What is a Tip Out?

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

EATER

OCTOBER 28, 2022

short Vancouver’s old(er) guard of fine dining restaurants were left by the roadside last night at a Michelin Guide ceremony where only eight one-star awards and 23 Bib Gourmands (the guide’s ‘great food at a great price’ category) were handed out. Côte de porc at St. Lawrence/Official.

Fine Dining 105

Fine Dining Casual Back of House Social Media 105

Black Box Intelligence

SEPTEMBER 16, 2022

The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. . Off-Premise Dining May Play A Bigger Role; But Reviews Paint A Complex Picture . Even though customers are choosing the off-premise dining option more often, they aren’t necessarily satisfied.

Fast Casual 97

Fast Casual Point of Sale Front of House Fine Dining 97

Restaurant Clicks

SEPTEMBER 15, 2021

Walkers Grill The Fieldhouse TEN The Burger Dive Uberbrew Bin 119 Ciao Mambo Juliano’s Restaurant Bernie’s Diner Jake’s Bar & Grill Bistecca at the Granary Bistro Enzo Montana’s Rib & Chop House Jake’s Downtown Cafe Zydeco Montana Brewing Company Tao New Asian. Best Restaurants in Billings. Walkers Grill.

Fast Casual 174

Fast Casual Online Ordering Fine Dining Back of House 174

Black Box Intelligence

OCTOBER 27, 2022

Although those same factors seem to be slowing the erosion of guest counts across nearly all segments in the restaurant industry, guests continue to pull back on spending as their earnings decrease year-over-year (YoY) once adjusted for inflation. . September same-store sales growth was +5.2%, just a minor dip from the +5.3%

2022 98

2022 Point of Sale Fast Casual Fine Dining 98

Black Box Intelligence

SEPTEMBER 21, 2021

Quick-service and fast casual restaurants fall under the limited-service umbrella. Fine dining, upscale, casual family dining and casual dining restaurants fall under this category. Family dining restaurants. These are fast-changing times for all types of restaurants. Full-service restaurants.

Fast Casual 98

Fast Casual Fine Dining BOH FOH 98

Restaurant Clicks

OCTOBER 13, 2021

To help with your search for the best steak restaurants in Phoenix, Arizona, I have compiled a list of dining options. Locals know Durant’s as the place where you enter through the famous back kitchen door for classic steakhouse dining. Looking for the best Phoenix steakhouses? Best Steakhouses in Phoenix. Durant’s.

Fine Dining 120

Fine Dining Back of House Website Management Reservations 120

Restaurant Clicks

OCTOBER 26, 2021

The Hudson Cafe Selden Standard Dime Store Grey Ghost Detroit The Brooklyn Street Local The Whitney Detroit The Apparatus Room Bobcat Bonnie’s Honest John’s Rose’s Fine Food and Wine Le Petit Déjeuner Restaurant Clique O.W.L. Eat At Toast PJ’s Lager House Folk Detroit Al Tayeb Restaurant. Best Brunch in Detroit.

Fine Dining 122

Fine Dining Website Management Back of House Online Ordering 122

Restaurant Clicks

JULY 13, 2021

While American Chinese food may not be authentically Chinese, it is certainly one of the most popular cuisines for dining out or ordering in. Chang’s is that it has a great indoor dining atmosphere with dim lighting and a full bar. You’re bound to find at least one of them in your area. Best Chinese Chain Restaurants. Panda Express.

Food 147

Food Fine Dining Food Order Fast Casual 147

Open for Business

MAY 19, 2023

The point of a business plan is to show that you’ve done your homework,” says Charles Bililies, owner of Souvla , a fine casual Greek restaurant in San Francisco that has received national acclaim since opening in the spring of 2014. “The Specify whether the restaurant will be fine dining or more casual.

Fine Dining 147

Fine Dining Front of House Design Document 147

Future Food

NOVEMBER 27, 2024

From the rise of AI to the increasing popularity of experiential dining, businesses are adapting creatively to meet new consumer demands. Perhaps oddly and yet understandably, premium dining spending has increased… but only through average spend. Those who already treat themselves to high end dining experiences spend more.

2025 78

2025 Hospitality Food Back of House 78

Restaurant Clicks

SEPTEMBER 26, 2021

The best thing about dining in Fort Worth is that you can sample some top dishes of many authentic cuisines. Whether you live locally and are looking for a new favorite spot, seeking to wow a special someone dining with fine dining, or need a family-friendly spot after a day of exploring, we’ve got you covered with these options below.

Fine Dining 112

Fine Dining Seasonal Menu Reservations Website Management 112

Modern Restaurant Management

AUGUST 16, 2021

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. With most of their business reliant on dine-in visits, full service restaurants (FSR) bore the brunt of the COVID dine-in restrictions. foodservice industry.

2021 180

2021 Guest Recovery 2019 Point of Sale 180

7 Shifts

AUGUST 16, 2024

On the front-of-house side, they focus on customer service, solving problems quickly to keep guests happy and returning. “Being nice to people goes for the people walking in the front door and the people walking in the back door. As of 2024, they make around $26.42

2024 195

2024 Management Management Leadership 195