7 Shifts

SEPTEMBER 20, 2021

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. Online and Mobile Ordering Systems. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020.

Technology 370

Technology Front of House Social Media Back of House 370

Culinary Cues

DECEMBER 28, 2021

From the moment you walk through that back entrance you are captivated by the dynamics of the environment, the structure of the operation, and the sensation of being enveloped by its alluring magic. Cooks are busy at work with their own preparations as breakfast orders from the dining room arrive at a harrowing pace.

Kitchen Safety 427

Kitchen Safety Front of House Fine Dining Seasonal Menu 427

Modern Restaurant Management

JANUARY 15, 2024

Now is the time to get your plays in order to be a winner this Super Bowl Sunday. Dive into Super Bowl-specific catering menus and other deals to reach those not leaving the house. Many consumers are leaning towards locally sourced products and homemade food items, so a housemade sauce is sure to impress.

Food Supply 190

Food Supply Point of Sale Back of House Inventory 190

Modern Restaurant Management

JANUARY 17, 2024

With not much time on their hands, the younger generations of adults don’t have much time to cook – with other sources of supplemental income keeping them busy 24/7. Create an app to make it easy for Gen Z to place a mobile order, review their regular meals and stay up to date on seasonal specials and rewards.

Loyalty Program 169

Loyalty Program Mobile Ordering Customer Experience Back of House 169

Modern Restaurant Management

FEBRUARY 2, 2024

Restaurants are no longer just about the food – they are about the complete dining experience, which includes ambiance, service speed, and personalized interaction. This efficiency level reduces waste, saves time, and ensures a high standard of food quality.

Operations 167

Operations Front of House Customer Service Customer Experience 167

The Restaurant Times

NOVEMBER 30, 2021

Online food ordering has been booming for the past two years on the back of changing customer preferences. According to Statista , the revenue from online food ordering channels is expected to grow at a robust CAGR of 10.39% between 2021 and 2025. Advantages And Disadvantages Of Integrating With Food Aggregators .

Online Ordering 52

Online Ordering Food Order Ordering Food 52

Modern Restaurant Management

MAY 23, 2023

From early 2021, eating out at our favorite restaurants became a thing of the past and with many people staying at home and working remotely, there was a surge in demand for food delivery services, as well as a need for faster and more personalized food options.

Customer Service 159

Customer Service Dietary Restrictions Delivery Online Ordering 159

7 Shifts

FEBRUARY 5, 2021

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. Think about it: no more stacks and folders full of invoices, no clipboards and checkmarks, no guessing when it comes to food costs. Partender 3.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing.

Technology 193

Technology Loyalty Program Front of House Online Ordering 193

7 Shifts

JANUARY 31, 2024

Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. Managing a restaurant is a delicate routine—if we can even call it a routine. This wide-ranging responsibility is a lot, and it often leads to burnout.

Management 195

Management Management Kitchen Safety Front of House 195

Culinary Cues

JANUARY 23, 2021

In those restaurants where profit is measured in terms of smaller numbers with significant volume then concerns such as food cost percentage are of paramount importance. In those restaurants where profit is measured in terms of smaller numbers with significant volume then concerns such as food cost percentage are of paramount importance.

Point of Sale 450

Point of Sale Front of House Back of House Fine Dining 450

Modern Restaurant Management

DECEMBER 28, 2021

From full service to fast-casual to legacy fast-food brands, the one constant was disruption. Many brands were able to turn a profit from the lockdowns and social distancing orders by shifting operations toward drive-thru, delivery, pick-up, and curbside models. Just as one issue seemed fixed, another presents itself.

Franchise 179

Franchise Franchising 2022 Fast Casual 179

SpotOn

MAY 13, 2024

  From crafting a summer menu that celebrates seasonal ingredients to offering cool beverages can enhance customer loyalty, adapting to the busy season with innovative menu ideas and online ordering can set your restaurant apart. “Invest in marketing , train your staff, and be ready. We can help.

Seasonal Menu 98

Seasonal Menu Outdoor Email Marketing Loyalty Program 98

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Chicago is the city that plans orders ahead the most, followed by Los Angeles, San Francisco, Houston, Atlanta, Dallas, Denver, and Philadelphia! Holiday Hangovers : On the days after holidays like St.

2024 145

2024 2023 Food Order 2013 145

Modern Restaurant Management

JANUARY 8, 2024

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences.

2024 208

2024 Loyalty Program Cash Management Customer Experience 208

Modern Restaurant Management

DECEMBER 29, 2023

Interestingly enough, the very source of a lot of this tension — technology — can also be the solution. We need to move back towards a staff supported by tech mentality. If you don’t ring up orders every day, why would you make the decision about which software your locations use to ring up orders?

Technology 120

Technology Front of House Fast Casual Back of House 120

Deliverect

JANUARY 18, 2021

But for many full-service restaurants, bars, and other venues that are all about the in-house experience, that meant getting more creative. Many had never thought about offering delivery as a channel before because it just wasn’t right for their brand of food and service. Many found a way to convey this even for takeout orders.

Delivery 145

Delivery Back of House Fine Dining Customer Experience 145

Modern Restaurant Management

JANUARY 3, 2024

Let’s look at some of them: relaxing with a cup of coffee ordering food home strolling with a drink in the park holding a meeting hanging out with friends in the evening going to a concert taking photos for social media. For example, consider a post idea: “You can order your morning takeaway coffee in our cafe.”

2024 201

2024 Social Media Customer Experience Events 201

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 170

2022 Food Supply Back of House Kitchen Safety 170

Cheetah

MAY 11, 2021

Once you have a grasp on your establishment’s total allowed capacity, give some thought to the following: Inventory stock Back of house staff Social distancing and a better dining experience These 3 key pillars can make the difference between a streamlined restaurant reopening and a stalled one. Restaurant Reopening Requirements.

Back of House 148

Back of House Front of House Food Supply Coaching 148

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 192

2023 Loyalty Program Mobile Ordering Customer Experience 192

Modern Restaurant Management

AUGUST 4, 2022

These clams are incredibly rare and we were sourcing them from a local farmer in Florida. Back in the early 2000’s I worked at a restaurant where the head chef smoked through service. This perfectly demonstrates how the industry operated back then. You never know what can happen when working in a restaurant kitchen.

Back of House 177

Back of House Front of House Communication FOH 177

Modern Restaurant Management

NOVEMBER 19, 2019

Every restaurant has a back of house and a front of house. Cloud Kitchens are restaurants with no front of house. This indicated a clear trend that a “restaurant” does not need to necessarily comprise of both front of house and back of house components.

Delivery 140

Delivery Front of House Back of House Mobile Ordering 140

Restaurant Clicks

OCTOBER 9, 2021

It can be tricky when you’re trying to find different food choices. Places that put just as much focus on the service as the food tend to get great reviews and give you more bang for your buck. I’ll be back, and I suggest you give them a try as well! Order Online.

Back of House 147

Back of House Fast Casual Front of House Online Ordering 147

Restaurant Clicks

NOVEMBER 5, 2021

Rainy grey days are a constant Seattle backdrop and could be the source of the emotional angst so present in grunge culture, which originates in Seattle. Seattle’s brunch spots serve food on par with the quality of their coffee and offer a variety of excellent dining experiences to bring sunshine to your mornings, even when cloaked in grey.

Café 136

Café Online Ordering Seasonal Menu Back of House 136

Restaurant Clicks

OCTOBER 14, 2021

Austin is known for bringing out the crowds thanks to its outstanding live music venues and awesome food. When looking for a great place to have brunch, appetizing food is a must. Josephine House. View this post on Instagram A post shared by Josephine House (@josephineofaustin). Best Brunch in Austin.

Online Ordering 131

Online Ordering Back of House Seasonal Menu Reservations 131

Apicbase

MAY 8, 2024

MarketMan offers tools for automating invoicing, recipe costing, and food cost calculations, making it a popular choice among restaurateurs. However, with numerous similar systems available, tailored to various types of food service operations and specific use cases, you might ask, ‘Which software is the best fit for my business?

Inventory 52

Inventory Food Supply Kitchen Safety Back of House 52

Modern Restaurant Management

MARCH 16, 2021

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. We’re also seeing many of our clients find new ways to be more sustainable in sourcing their food products. “Will this look good on Instagram?”

Fast Casual 113

Fast Casual Front of House Fine Dining Mobile Ordering 113

Bottleneck Management

DECEMBER 7, 2020

” Secret Sauce launches as a delivery-only barbecue concept, operating out of existing City Works and Old Town Pour House kitchens around the country, and will evolve to offer pick-up and catering options in the near future. Place Your Order. Bottleneck Expands with Secret Sauce Barbecue. Crispy Fried Chicken Wings.

Online Ordering 131

Online Ordering Back of House Catering Food Supply 131

Modern Restaurant Management

AUGUST 6, 2020

Lastly, food cost should always be a consideration when making menu changes. Food cost is one of the key variables restaurants can manage on their P&L/ During these times, it’s important to evaluate which suppliers are offering deals and cut down on ingredients that are more expensive or low margin. Optimize Inventory.

Front of House 208

Front of House Inventory Food Safety Social Media 208

Open for Business

MAY 19, 2023

Quick Links Technology Relationships Food and Menus Technology trends to watch People are drawn to the restaurant business because they don’t want to be glued to a screen all day. Digital ordering has been a game changer, and the latest trends for 2023 could change how hospitality businesses operate even more.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Modern Restaurant Management

DECEMBER 28, 2020

We also see this gaining traction with consumers similar to how calorie labeling became a major source of information for our personal health. Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Lavu CEO Saleem S.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

EATER

JANUARY 9, 2024

Photo-illustration by Lille Allen/Eater The latest extension of the food personality’s brand is a curated corner store in Bloomville, New York. Adam Driver, Yoko Ono, Elijah Wood, and Steve Burns, the original host of Blue’s Clues , have been spotted around town and are rumored to have houses in the area.

Back of House 110

Back of House Tourism 2010 Consumer Goods 110

Ken Burgin

NOVEMBER 15, 2021

Covid has given us time to rethink lists, and customers have come back with less money in their pockets. Aussie chef and TV personality Adam Liaw recently made a respectful request for the return of house wine and other affordable restaurant drink options , so let’s start there – he speaks for many people.

Point of Sale 147

Point of Sale Back of House Beverage Email Marketing 147

Sling

SEPTEMBER 23, 2021

Dining, at its heart, is all about the food. Offer a distinctive dining experience as well as delicious food. Source: CuriousHalt.com. If that’s not unique enough for you, how about this: all the food is cooked on a basalt grill built over a crack in the earth that uses the volcano’s geothermal energy. Hilton.com.

Front of House 148

Front of House Fine Dining Dine-in Back of House 148

Restaurant Clicks

NOVEMBER 8, 2021

Building healthier communities by connecting people to real food” is the motto of Sweetgreen. Building healthier communities by connecting people to real food” is the motto of Sweetgreen. Their products aren’t certified organic by name, but many of the farmers they source from only use organic practices to grow their veggies.

Back of House 120

Back of House Food Order 2001 2006 120

Modern Restaurant Management

MAY 8, 2020

While an IVR might not fool the Turing Test , it does satisfy the basic needs that a customer might have and can be designed to field general questions or even take incoming orders, freeing up your staff to perform other tasks. Communications. Let’s take a look at a few that can directly benefit you today. Restaurant Logistics.

Food Safety 172

Food Safety Kitchen Safety Front of House Website Management 172