7 Shifts

JANUARY 11, 2021

The traditional division of labor between the front of the house and back of the house is no more, and restaurant employees have taken up responsibilities this year that they never imagined. "Winter is coming".said said every restaurateur in existence. We like to think of it as a roadmap to success in 2021 and beyond.

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

7 Shifts

AUGUST 16, 2024

One of a restaurant manager’s primary responsibilities is hiring, training, and scheduling staff so that the business runs smoothly. On the front-of-house side, they focus on customer service, solving problems quickly to keep guests happy and returning. As of 2024, they make around $26.42

2024 195

2024 Management Management Leadership 195

7 Shifts

JULY 12, 2024

Train your staff to use ingredients efficiently and plan your menu to minimize waste. By finding the right balance, you can avoid these pitfalls and ensure your business stays profitable. Reduce your bills by opting for energy-efficient appliances and lighting. Your inventory is one aspect to keep track of to avoid overordering.

Food Truck 221

Food Truck Customer Service Seasonal Menu Loyalty Program 221

SpotOn

SEPTEMBER 4, 2024

Here's a comprehensive guide to understanding restaurant terms, from the back-of-house line cooks to the front-of-house wait staff. " 5 out A term used in both the back-of-house and front-of-house to mean an order ticket or table is 5 minutes away from needing attention.

Front of House 52

Front of House Back of House Reference Fast Casual 52

Open for Business

MARCH 7, 2023

The majority of new hires have worked in the restaurant industry before and likely in the same role. Here are some of the most common ways industry skills are taught today: One-on-one training If you own a small restaurant where people are hired one at a time, one-on-one training will probably make the most sense.

Training 78

Training 2023 Front of House Back of House 78

7 Shifts

JANUARY 31, 2024

You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. One other way you may need to manage inventory is with menu planning.

Management 195

Management Management Kitchen Safety Front of House 195

7 Shifts

NOVEMBER 29, 2022

But we kept the back-of-house revenue share program for our kitchen teams, where regardless of what position you work in the kitchen, you get a certain percentage of revenue earned. You have to hire happy people that want to be there,” said Kelly Phillips. Everything was built into the menu price. Table of Contents.

BOH 195

BOH Restaurant Law Back of House Front of House 195

SpotOn

JUNE 27, 2024

Cooking with the best seasonal ingredients, pouring locally made wines and spirits, and creating memorable life experiences were my passions. Cooking with the best seasonal ingredients, pouring locally made wines and spirits, and creating memorable life experiences were my passions. This approach was advantageous for both of us.

Management 52

Management Management Front of House Back of House 52

Modern Restaurant Management

JUNE 2, 2021

If done right, a huge amount of relevant data can be collected that explains why the guest has spent as much, tipped as much, or if they have the intention to come back. Almost more than any other sector, we’ve seen this in the restaurant and hospitality industry. But not in the way you might think. The Shift to Co-Pilot Mode.

Back of House 197

Back of House Customer Experience Front of House Customer Service 197

7 Shifts

NOVEMBER 1, 2022

You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Before you get any ideas for a cheesy radio spot, take a step back and look at the bigger picture. Restaurant owners and operators wear a lot of hats.

Seating 221

Seating Email Marketing Marketing SEO 221

Future Food

JANUARY 30, 2020

Hiring people aged 20 and younger – a legal strategy, but one that generally suffers from inexperienced/inefficient staff potentially providing mediocre service. Customer Service at Mcdonalds (Image via Bustle). Great Service in an Era of Labour Costs & Technology. That’s just something which, happily, comes with the territory.

Technology 107

Technology Front of House Customer Service Back of House 107

Open for Business

OCTOBER 20, 2023

From budgeting and licensing to crafting the perfect menu, here’s everything you need to know about how to open a restaurant. Market research Before you even think about the menu or location, you need to understand the guests who will walk through your doors. Doing so will give you a sense of the market gap that needs filling.

License 78

License Email Marketing Front of House Seasonal Menu 78

Modern Restaurant Management

DECEMBER 28, 2023

As travel season approaches, we anticipate seeing more people lean into making their vacation destinations feel more like home, with an increase in activities like cooking while traveling! Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024.

2024 189

2024 2023 Food Order 2013 189

Open for Business

NOVEMBER 21, 2022

Technology will never be able to replace the personal touch of a seasoned server or the empathy of a veteran bartender, but it can be a huge help in increasing guest satisfaction and delivering a great guest experience. Should you hire a guest experience manager? From there, they may check out your website and menu. Quick links.

Technology 78

Technology Online Ordering Mobile Ordering Website Management 78

Touch Bistro

AUGUST 11, 2021

When your business is located in an affected region, the federal minimum wage takes a back seat to the state or city rate. In the U.S., the current federal minimum hourly wage is $7.25, and has remained unchanged since 2009. But hourly wages in cities and states continue to rise. Minimum Wage Rates for 2021 by State. Here are the current U.S.

2021 98

2021 Restaurant Law 2022 Seasonal Menu 98

Touch Bistro

MAY 26, 2021

Plan ahead to keep diners happy and coming back for seconds. Here’s what you’re going to want to look at to get ready for Father’s Day: Menu Marketing Staff Equipment. Here’s what you’re going to want to look at to get ready for Father’s Day: Menu Marketing Staff Equipment. Father’s Day planning begins with your menu.

Specials 97

Specials 2021 Seasonal Menu Outdoor 97

Touch Bistro

AUGUST 11, 2021

If you’ve ever scheduled too many front of house staff for a shift at your restaurant, you might think that you’re reducing labor costs by simply sending staff home early. You could end up facing the steep expense of losing – and subsequently hiring and training – new employees. Restaurant Labor Cost Percentage.

Front of House 98

Front of House Back of House POS Training 98

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Table of Contents. Undercooking.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Sling

JULY 4, 2021

Hire a professional photographer to snap some mouth-watering images of your food. Use that contact information to send out weekly specials to keep customers coming back. Consider offering a limited menu from your food truck while promoting the expanded menu at your brick-and-mortar location. 1) Produce A Food-Prep Video.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

EATER

JANUARY 5, 2022

On a theater-sized screen set up at the front, I watch as a drone flies over a low, sunny suburb, bypassing highways and beaches and nondescript homes, where in the backyards everyone cranes their necks to see what this spidery black object is zooming across the sky. Why should you ever have to leave the house? What a bold future.

Food 144

Food Mobile Ordering Online Ordering Food Order 144

Apicbase

MARCH 31, 2023

While Germany has long been considered a country offering many traditional dishes, there are now an increasing number of restaurants popping up that are bringing new flavours to the table. You’ll find everything and anything: classic burger joints, steakhouses and pizzerias, but also cat temples and American diners. Nordsee is one of them.

Fast Casual 52

Fast Casual Back of House Food Truck Franchise 52

7 Shifts

MAY 2, 2023

And I started as a server, so I started off working in the front of the house and learning, and they were the only ones who would give a PhD dropout with no previous experience a job. And we opened a Spanish tapas restaurant because my husband Felix is from Spain, and he's our front of house service guy and also idea man.

Front of House 195

Front of House Back of House Insurance Seasonal Menu 195

The Food Corridor

MARCH 27, 2023

The model allows one or more virtual restaurants to operate from a delivery-optimized kitchen without the overheads of a dining room or front-of-house staff. Food delivery is nothing new, of course. But moving to a delivery- only model has been made possible recently by advances in technology and changes in consumer habits.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

AUGUST 14, 2020

The brand is also on track to raise a quarter of a million dollars in funds for front line heroes by the end of September after ringing-in nearly $50,000 in contributions from their charitable Big Yellow Cup in just two weeks. All locations will serve guests via delivery through a virtual kitchen facility.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Modern Restaurant Management

DECEMBER 3, 2020

“I discovered PJ’s Coffee back in 2002, and have been hooked ever since,” said Wright. The operating model and menu are adaptable to any environment with different options including kiosks and free-standing locations with a drive-thru, ranging from a few hundred square feet up to 2200 square feet.

Franchise 165

Franchise Franchising Catering Online Ordering 165

Culinary Cues

DECEMBER 5, 2023

Maybe you picked up quickly on the restaurant menu and what was demanded of your station on the line, or as a second semester student you are feeling underchallenged and certain that you can handle anything. In all cases I would encourage you to take a step back, breathe deep, put down your knife, and check your enthusiasm for right now.

Kitchen Safety 372

Kitchen Safety Food Safety Back of House Front of House 372

7 Shifts

MARCH 16, 2022

In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment. Worse yet, some may leave simply because they do not feel valued or that there is no meaning attached to the work they do.

Front of House 370

Front of House Back of House Communication Customer Service 370

7 Shifts

MAY 31, 2021

On the other hand, skimping on ingredients increases the likelihood that a guest won't come back – and may even tell others not to do the same. Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. Table of Contents.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

FEBRUARY 8, 2024

Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. The app is useful for both your front- and back-of-house staff, allowing them to check upcoming shifts, submit availability, request shift trades, and more. Try 7shifts for free.

Operations 367

Operations Management Management Mobile Ordering 367

Modern Restaurant Management

FEBRUARY 15, 2022

With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams. Across the United States, businesses are suffering from unprecedented staffing shortages in the aftermath of COVID.

Technology 225

Technology Loyalty Program Fast Casual Email Marketing 225

7 Shifts

FEBRUARY 8, 2024

Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. The app is useful for both your front- and back-of-house staff, allowing them to check upcoming shifts, submit availability, request shift trades, and more. Try 7shifts for free.

Operations 352

Operations Management Management Mobile Ordering 352

Modern Restaurant Management

AUGUST 5, 2020

“Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again. TouchBistro Acquires TableUp. TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6

2019 128

2019 Compost Mobile Ordering Point of Sale 128

EATER

SEPTEMBER 16, 2021

Diners might not notice these shortages — many restaurants make it their mission to operate in a way that obscures any difficulties in the kitchen — but if you look closely, you’ll see them: Menus are slimmer, because ingredients erratically come and go from suppliers’ lists. Here’s how three owners are doing it.

Front of House 122

Front of House Food Supply Back of House Supplies 122

Open for Business

OCTOBER 12, 2022

A restaurant menu is key to bringing guests in and keeping them around. On average, guests will spend only 109 seconds reading your menu, according to a Gallup poll. Creating a new menu or improving an existing one takes time. A good menu stays true to a restaurants’ concept and maximizes profit. Selecting menu items.

Menu 78

Menu Dietary Restrictions Seasonal Menu Design 78

EATER

FEBRUARY 1, 2022

Any sunlight that hits the front of the cramped building is choked out before making its way through a tiny window that looks out onto the street. The stiff stools lining the wooden chef’s counter did not have backs to lean on. The menu at HAGS will accommodate any number of substitutions and dietary restrictions.

Fine Dining 98

Fine Dining Front of House Dietary Restrictions Back of House 98