7 Shifts

OCTOBER 31, 2022

You'll have a document to reference during the planning or opening of your restaurant. A good operator looks back on their Business Plan on a monthly or quarterly basis to gauge where they are in terms,” says Mark Moeller, president, and owner of The Recipe of Success , a national restaurant consulting firm. Table of Contents.

Point of Sale 397

Point of Sale Back of House Document Download 397

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. You won't be able to refer to your previous restaurant opening playbook and follow it to the letter. Table of Contents. New Concept or Replicate?

Management 370

Management Management Document Hiring 370

Culinary Cues

NOVEMBER 22, 2022

I may be in the minority, but I have always felt, and often promoted, that restaurants can and occasionally do serve a higher purpose. Expressing this, building a team around it, and telling that story is what I refer to as that higher purpose. Is this poetic nonsense or is there truth in this idea of soul?

Back of House 393

Back of House Transportation Food Order Café 393

7 Shifts

MAY 1, 2023

As part of our Serving What's Next webinar series, four restaurant managers shared their approach to hiring, training, and retaining. A team member gets an incentive if the person they referred gets hired. Roots Natural Kitchen serves grain bowls and salads across 11 locations and 5 states. Good people know good people.

Hiring 195

Hiring Training Management Management 195

SpotOn

SEPTEMBER 4, 2024

Here's a comprehensive guide to understanding restaurant terms, from the back-of-house line cooks to the front-of-house wait staff. This refers to how many guests are in a party or table size (how many guests can sit at a table). It can also refer to what the server needs from a particular station.

Front of House 52

Front of House Back of House Reference Fast Casual 52

7 Shifts

NOVEMBER 14, 2024

Proper staff training keeps your team knowledgeable, confident, and able to provide the kind of customer service that keeps guests coming back. Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Focused training also speeds up the onboarding process.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

7 Shifts

AUGUST 16, 2021

But it's the good shifts, when the front of house and back of house are flowing like a symphony, when customers are delighted, and the restaurant atmosphere feels effortless—that's the best part about restaurants. The way to run great shifts is to get out ahead and schedule pre-shift meetings. What is a pre-shift meeting.

Front of House 397

Front of House Back of House Customer Service Coaching 397

Culinary Cues

OCTOBER 20, 2021

Some talented people are not the best cooks and chefs and quite often the most intelligent (using commonly referred to scales of measurement) are lacking in common sense. In the end, from my perspective, the ones who exceed their own and other’s expectations are the ones that find strength in the school of hard knocks.

Front of House 431

Front of House Uniforms Back of House Kitchen Safety 431

Modern Restaurant Management

NOVEMBER 2, 2022

One House, Different Skills : Shift work is a team sport, and it goes without saying that the front of house and back of house are symbiotic. At the end of the interview process, reference calls are absolutely critical in confirming or eliminating any doubts you may have. Never hire someone in the name of urgency.

Hiring 158

Hiring Front of House Back of House Employee Relations 158

ChefMod

SEPTEMBER 22, 2021

How to Get Staff Back to Stay As things have gotten back to normal in some areas, restaurants are struggling with a new dilemma: historic labor shortages. Some restaurants are getting creative to get their staff back.

Front of House 52

Front of House Back of House Employee Relations Coupons 52

7 Shifts

SEPTEMBER 28, 2020

However, those with experience on the front-of-house (FOH) side of restaurants know there's more to server duties than meets the eye. People who don't work in the restaurant industry think that all there is to being a server is taking orders, bringing out food, and sorting out the bill.

FOH 195

FOH Management Management Cash Management 195

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Back-of-House and Front-of-House are an even split. Table of Contents. What about managers?

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Embrace the Suck

JANUARY 19, 2021

To get this journey started, you’ll need to go back to a step many forget in their quest for a budding restaurant and bar empire: you gotta know what you stand for. When you’re building a house, the first and often most critical step is to lay the foundation. Still, waiting for a couple of key elements to fall into place?

Back of House 348

Back of House Take-out Reference Hiring 348

EATER

SEPTEMBER 13, 2023

For 120-plus years, the Nagasako family served the West Maui community, and it started with Mitsuzo Nagasako, who opened a candy store on the corner of Front Street and Lahainaluna Road in the early 1900s. Over the years it housed a saloon, stage, and movie theater. For some, it was simply home.

Front of House 138

Front of House Back of House Food Truck Dine-in 138

Modern Restaurant Management

MARCH 24, 2023

Training your staff in best practices for serving gluten-free dishes is one of the best proactive measures you can take to avoid such conflicts, as well as to demonstrate your commitment to ensuring the safety of gluten-free diners. Meeting the needs of gluten-free consumers also extends beyond the front of the house.

Training 179

Training Front of House Kitchen Safety Allergens 179

Perfect Daily Grind

FEBRUARY 6, 2023

It’s believed that the origins of mazagran coffee date back to 1840. However, in order to know more about mazagran coffee, we first need to look back at its history. It was served with ice and lemon in tall glasses, [and became known as ‘café mazagran’].” Read on for more of his insight. Where did it come from?

Café 147

Café Back of House Beverage Article 147

7 Shifts

NOVEMBER 12, 2020

What to include in your restaurant onboarding process. What documentation to give out and collect during onboarding. What is employee onboarding? Employee onboarding is the process of welcoming a new employee to your team. It usually involves an orientation, paperwork collection, and training. Then, explain how you display these values at work.

FOH 307

FOH BOH Food Safety Customer Service 307

7 Shifts

NOVEMBER 17, 2020

Additionally, restaurant employee evaluation forms serve as written records of staff performance. Managers can refer back to these forms to see who has grown the most to make promotions accordingly, or to see whose progress has stagnated if they have to make the difficult decision to let team members go.

Point of Sale 370

Point of Sale Download Communication Reference 370

Culinary Cues

NOVEMBER 25, 2019

There is never enough to be independent, and certainly no vision of a future in the food business, but for now – it serves a purpose. There is never enough to be independent, and certainly no vision of a future in the food business, but for now – it serves a purpose. For a few, at some point that changes.

Fine Dining 399

Fine Dining Food Order Back of House Uniforms 399

7 Shifts

APRIL 23, 2021

Imagine if you were furloughed from your job then offered it back with more responsibility and less pay; you probably wouldn't be in a hurry to return to that job either.”. As we start to welcome back workers, doing things as they were before isn't going to work—especially in hiring. Adam Ranier, Writer, Restaurant Manifesto.

Hiring 370

Hiring Front of House Back of House Food Safety 370

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. The term ‘restaurant operations' refers to the process by which a restaurant is run. Table of Contents. What does it mean? Areas of Operation. Improvement Tips.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

MAY 11, 2022

Still, it's helpful for your team to share an understanding of which shifts commonly refer to which hours. Here are some different reference points to establish the hours and length of in your restaurant. Table of Contents. What is a Swing Shift? How Swing Shifts Are Used in Restaurants. Schedules and Patterns. Examples by Role.

Restaurant Law 370

Restaurant Law Reference Tip Distribution Back of House 370

EATER

OCTOBER 1, 2024

Though we could split hairs about which regional foods deserve a shoutout, our experts came back with a dozen dishes that represent distinct styles of American regional cooking. Lille Allen From hog fry in Oklahoma to Snickers salad in Iowa, these signature foods offer beloved tastes of middle America Cinnamon rolls dipped in chili.

Back of House 116

Back of House Serving Bar Sourcing 116

7 Shifts

MAY 27, 2021

A rotating shift refers to the change from one shift to another – for example, an employee might work the lunch shift on Mondays in one month, but rotate to the Monday dinner shift in another month. Restaurant schedules shuffle all the time. Table of Contents. What is a Rotating Schedule? What is a Rotating Shift? Fixed Versus Rotating.

Front of House 370

Front of House Employee Relations Back of House Take-out 370

7 Shifts

MARCH 16, 2022

In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment. Worse yet, some may leave simply because they do not feel valued or that there is no meaning attached to the work they do. Be Flexible.

Front of House 370

Front of House Back of House Communication Customer Service 370

EATER

FEBRUARY 14, 2024

What Connor and Willa choose to serve at their wedding on Succession is just as important as what they wear. But the most important thing I have to say is that they really wanted Colin Flynn to do the styling; we refer to him around the house as the Meryl Streep of foods. Guest, and Lee Radziwill.

Food 131

Food Back of House Airlines Reference 131

7 Shifts

OCTOBER 20, 2022

One of those ways is tip pooling, where all tips are collected into one “pool” and re-distributed back to employees. It eliminates some downsides of tipping, like inconsistent wages, an emphasis on “good tables,” and an individual mentality among serving staff. Table of Contents. Tip Pooling Laws. Federal Tip Pooling Laws.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

7 Shifts

AUGUST 6, 2021

Staff scheduling, inventory management, menu analysis , guest satisfaction, profitability, and so much more rest on the shoulders of accurate restaurant forecasting. When successful, they keep a restaurant in the black - but they require time, dedication, and a good bit of math to get right. Table of Contents. What is Forecasting for a Restaurant?

Seasonal Menu 370

Seasonal Menu Point of Sale Inventory Food Supply 370

ChowNow

JULY 17, 2024

Include specific responsibilities for each position, from management to kitchen staff to front-of-house employees. Server: Take orders, serve food and beverages, and provide customer service. SOPs ensure consistency, efficiency, and compliance with regulations in front- and back-of-house. What do you aim to achieve?

Operations 78

Operations Kitchen Safety Front of House Food Safety 78

Bottleneck Management

DECEMBER 7, 2020

” Secret Sauce launches as a delivery-only barbecue concept, operating out of existing City Works and Old Town Pour House kitchens around the country, and will evolve to offer pick-up and catering options in the near future. It may also be referred to as a delivery-only restaurant, virtual kitchen, cloud kitchen, etc.

Online Ordering 131

Online Ordering Back of House Food Supply Food Order 131

7 Shifts

AUGUST 15, 2022

Are you a restaurant owner looking for question to ask potential candidates? Check out this blog and video on the top 9 interview questions to ask as an owner. There are a lot of jobs available in the restaurant industry. But there's one thing between you and the role you want: the interview. Plus what kind of questions to ask the interviewer.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Apicbase

APRIL 11, 2024

Having the best POS system and a constant flow of customers might seem like a sure path to success, but without proper back-of-house management, your restaurants have little chance of making real money. That tool is back office software for restaurants. Below, we discuss restaurant back office software and its benefits.

Operations 52

Operations Back of House Front of House Allergens 52

SpotOn

SEPTEMBER 30, 2024

This is particularly true for certain types of restaurants, including those serving French and Japanese cuisine. Fast food and quick service restaurants Fast food is so back. There's room for fast food chains, fine dining restaurants, and casual dining restaurants, steakhouses, falafel spots, taco trucks.

Fast Casual 52

Fast Casual Food Truck Fine Dining Brewery 52

Modern Restaurant Management

NOVEMBER 19, 2019

Cloud Kitchen / Virtual Kitchen / Ghost Kitchen – they are all referred to by different names, but the concept is very evident in the names. Every restaurant has a back of house and a front of house. Cloud Kitchens are restaurants with no front of house.

Delivery 145

Delivery Front of House Back of House Mobile Ordering 145

The Wine Knitter

MARCH 12, 2023

And as Gustav Mahler, the composer, said, “Spring won’t let me stay in this house any longer! Herdade Do Esporão Monte Velho Rosé 2021 Herdade Do Esporão, whose history dates back over 750 years, has vineyards located in the Alentejo wine region in the southern half of Portugal. Pure bliss!

Vineyard 134

Vineyard 2021 2006 Sourcing 134

EATER

OCTOBER 1, 2024

The most beautiful component of the High South movement is the first-hand view we have of people creating new, dynamic concepts from ideas that originated here but embellished by their own back story,” Dighero says. Plating dishes at Conifer. All the while, the food scene has grown alongside the town. What is High South cuisine?

2011 103

2011 Food Truck Hotels Seasonal Menu 103

Restaurant Clicks

DECEMBER 19, 2021

Often known as the Gateway to the South, Louisville, Kentucky is also sometimes referred to as the River City and Derby City due to its proximity to the famous Ohio River and its annual Kentucky Derby races. A bustling city with a strong baseball culture, this unassuming Southern town just so happens to also have a vibrant food culture.

Dine-in 111

Dine-in Front of House Back of House Website Management 111