7 Shifts

DECEMBER 8, 2020

When it comes to email, e very $1 you spend can mean $38 back to your business —that’s a 3800% ROI. Engaged employees are also less likely to turnover. 47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

Social Hospitality

MAY 6, 2020

Four Seasons New York: Housing Healthcare Pros. Amidst the current COVID-19 pandemic, there is a lot of negativity online and in the news. The hospitality industry has been hit hard, and it can often be difficult to see silver linings in immense uncertainty and tragic circumstances. Hotel Trundle Shares Stories of Happiness.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

Culinary Cues

AUGUST 4, 2022

Thinking that the way to recover from the financial pains of a once in a century pandemic is to cut back on quality product and service and push the ceiling on pricing is short-sighted and ill-conceived as a strategy. Well then – what will? Try apathy on for size. It infects others who are easily convinced that it is the way it needs to be.

Front of House 332

Front of House Back of House Coaching Customer Service 332

Modern Restaurant Management

DECEMBER 22, 2021

As people begin heading back out, they want to be able to interact with each other and not be distracted by unnecessary entertainment gimmicks. Often restaurants will have multiple televisions playing whatever sporting event is on that night and customers tend to focus on them instead of the people they are at the restaurant with.

Design 212

Design 2022 Front of House Back of House 212

Modern Restaurant Management

AUGUST 18, 2020

At the beginning of the pandemic, Paul Dioguardi, owner of Colorado-based Hickory House Ribs, realized there was only so much he could do with the amount of available restaurant tables so he decided to focus on growing the catering side of the business. We advertised in local papers, supporting youth sports and wrapping our vehicles.

Marketing 197

Marketing Front of House Back of House Food Truck 197

7 Shifts

SEPTEMBER 10, 2021

They provide insights into business strategy, guide business decisions, and are a reminder of why you started. If mission statements are that important, you'd think more restaurateurs would spend time creating theirs. Unfortunately, not all restaurateurs recognize the value of a well-thought-through mission statement. The result? The good news?

Customer Service 370

Customer Service Fast Casual Customer Experience Back of House 370

Modern Restaurant Management

APRIL 8, 2024

This is also well-known in foodservice with the fast-paced work required in back and front of house. This goes back to making sure all the other aspects of food culture are in place and are part of a company’s strong points, because they all feed back to the customer.

Food 187

Food 2002 Food Safety Kitchen Safety 187

7 Shifts

AUGUST 6, 2021

Staff scheduling, inventory management, menu analysis , guest satisfaction, profitability, and so much more rest on the shoulders of accurate restaurant forecasting. When successful, they keep a restaurant in the black - but they require time, dedication, and a good bit of math to get right. Table of Contents. What is Forecasting for a Restaurant?

Seasonal Menu 370

Seasonal Menu Point of Sale Inventory Food Supply 370

Modern Restaurant Management

JULY 10, 2024

If these folks were going to a friend’s house they wouldn’t think of taking a plate, a mug or a picture off the wall. “I collect stuff” There are great sports bars and steakhouses that go out of their way to put up rare, autographed photographs and memorabilia from athletes and celebrities in their establishments.

Back of House 196

Back of House Fine Dining Take-out Social Media 196

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. In the near future, we’ll look at printed menus the way we look back at newspapers today. Inventory stock changed significantly.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

Modern Restaurant Management

MARCH 11, 2022

As the COVID-19 pandemic continues to throw curve balls, the restaurant business is getting knocked back down just as it was starting to recover. Increased Emphasis on Online Ordering. The increased cost of goods due to supply chain issues and economic inflation is causing brands to look for other ways to increase margins.

2022 208

2022 Marketing Fast Casual Mobile Ordering 208

Modern Restaurant Management

SEPTEMBER 13, 2023

Restaurant employees play an integral role in the dining experience, representing the building blocks of delightful guest experiences, ultimately creating loyal patrons who come back for more. However, in today's economic environment, restaurant staffing is being put to the test, posing a bigger challenge today than ever before.

Management 190

Management Management Coaching Front of House 190

Modern Restaurant Management

JANUARY 11, 2024

Remember just saying thank you or giving a pat on the back isn’t enough. For front of house workers set goals on the number of turnovers of tables or good reviews. For back of house set goals on the time it takes to get food to the pass and out to customers. Don’t just give them a thanks or a high five.

Management 166

Management Management Back of House Customer Service 166

Modern Restaurant Management

NOVEMBER 2, 2022

One House, Different Skills : Shift work is a team sport, and it goes without saying that the front of house and back of house are symbiotic. A recent survey by the National Restaurant Association found that 65 percent of operators do not have enough employees to support customer demand.

Hiring 158

Hiring Front of House Back of House Employee Relations 158

Hot Schedules

MAY 10, 2021

E very sports team has a series of plays – running plays, passing plays, defensive plays and so on. Stadium and other sport event venues have a front row seat to these plays – and to what happens when the right talent gets on the field and execute. Seasonal Staff Playbook: Hiring, Training & Retaining Great Teams. User Network.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

Sante

DECEMBER 8, 2020

With the right technology, your kitchen staff can worry less about staying on track and focus more on producing quality food that leaves customers wanting to come back for more. Utilizing the most up-to-date technology streamlines your operations and gives more time back to your employees to focus on their jobs of serving your customers.

Front of House 130

Front of House Operations Back of House POS 130

Modern Restaurant Management

DECEMBER 26, 2019

The sports bar is equipped with several TVs for sports viewing, garage style doors, an outdoor patio with fire pits, and locally brewed craft beer and cocktails. The sports bar is equipped with several TVs for sports viewing, garage style doors, an outdoor patio with fire pits, and locally brewed craft beer and cocktails.

Sports 118

Sports Employee Relations Back of House Sourcing 118

Restaurant Clicks

OCTOBER 9, 2021

I’ll be back, and I suggest you give them a try as well! Kid Shelleen’s Charcoal House & Saloon. Located in the Trolley Square neighborhood, Kid Shelleen’s Charcoal House & Saloon has a cool and relaxed atmosphere. There are also many different sporting events displayed on TVs throughout the eatery.

Back of House 147

Back of House Front of House Fast Casual Online Ordering 147

Modern Restaurant Management

APRIL 14, 2020

" "As a small business owner these unprecedented times are very overwhelming," said Rick Fernandez, owner of 3N1 Sports Bar & Grill in San Diego. "Cox " "As a small business owner these unprecedented times are very overwhelming," said Rick Fernandez, owner of 3N1 Sports Bar & Grill in San Diego. "Cox

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Buzztime Business

JUNE 2, 2023

Then bring everyone back inside to enjoy a special menu full of grilled items from meat to veggies. 5) Live Trivia Tournament Bring the action back indoors with a live trivia tournament. Team up with a local sports memorabilia or sporting goods shop to set up a pop-up store in your bar or restaurant.

Bar 147

Bar Social Media Insurance Sports 147

7 Shifts

JANUARY 23, 2024

Also, keep an eye out for things that could affect restaurant traffic, like sporting events, weather, or tourism-related factors. It’s the key to creating a consistent experience every day, week, and month of the year — the essential structure for the restaurant’s operations. But it isn’t simple.

Restaurant Law 195

Restaurant Law Employee Relations Tip Distribution Communication 195

Social Hospitality

MAY 6, 2020

Four Seasons New York: Housing Healthcare Pros The Four Seasons Hotel in Manhattan is providing free rooms to doctors, nurses and other medical personnel. Amidst the current COVID-19 pandemic, there is a lot of negativity online and in the news. Here are 10 inspirational ways the hospitality industry is embracing positivity during COVID-19.

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

ChowNow

JANUARY 27, 2021

Give both the front-of-house and back-of-house their due by highlighting them in emails. In the future, send emails about fundraisers, local food festivals, town celebrations, or sports games—anything your restaurant is participating in, or an event that’s truly meaningful to you. Feature a staff member.

Email Marketing 148

Email Marketing Marketing Online Ordering Front of House 148

Restaurant Clicks

DECEMBER 8, 2021

There’s more to Boston than our killer sports, dirty water, and Mike’s cannolis (but don’t tell ma I said that). Guaranteed you’ll be coming back for more. There are quite possibly hundreds of fun, lively bars that dot this exciting city. Classic bar food with a twist. The zucchini cakes are insanely tasty.

Bar 110

Bar Back of House Sports Online Ordering 110

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Restaurant of the Future Panel.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

7 Shifts

SEPTEMBER 19, 2019

Restaurant management covers several duties and responsibilities—from hiring team members, to dealing with customer complaints, to making on-the-fly decisions to control labor costs. Restaurant managers are the on-the-ground team members responsible for keeping the operation efficient and providing excellent service to diners.

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 215

Mobile Ordering Front of House Customer Service Customer Experience 215

Modern Restaurant Management

JANUARY 3, 2024

At the beginning of the year, we like talking about trends. They seem like anchors for the new year. Trends create frameworks to understand where to start and what to focus on. I want to highlight trends in restaurant promotion for 2024. To deal with it, restaurants need to offer ready-made solutions for customers. How can you achieve this?

2024 208

2024 Social Media Customer Experience Events 208

EATER

APRIL 28, 2023

In her early 20s, Freeman worked as a front-of-house manager at a popular bar and restaurant in Washington D.C. I wanted to work with professional sports teams as a physical therapist. That came from playing sports all my life. Obviously that changed, but originally, my interest was sports medicine.

Front of House 102

Front of House Back of House Sports Events 102

Modern Restaurant Management

JULY 13, 2023

While for many sports bars, traditional flatscreen televisions have been the norm for watching sporting and live events, it’s time to take your establishment to new heights by upgrading with a game changing addition. Be the Go-To Place for Big Sporting events Why do people hit the bars to watch live sports?

Sports 88

Sports Social Media Customer Experience Entertainment 88

Modern Restaurant Management

MARCH 13, 2020

CV Partners, LLC, completed the previously announced acquisition of Diversified Restaurant Holdings, Inc. (“DRH”), one of the largest franchisees for Buffalo Wild Wings® ("BWW") with 64 sports bars across five states. Buffalo Wild Wings, founded in 1982, is the largest sports bar brand in the United States.

Franchise 145

Franchise Franchising Customer Experience Customer Service 145

Restaurant Clicks

NOVEMBER 25, 2021

While the establishment comes with a laid-back vibe with no dress code, they do require reservations. While the establishment comes with a laid-back vibe with no dress code, they do require reservations. There are many reasons that people come to visit the beautiful, sunshine-filled city of San Diego. Best Steakhouses in San Diego.

Fine Dining 112

Fine Dining Front of House Reservations Back of House 112

Restaurant Clicks

OCTOBER 2, 2021

Tre Scalini Bethlehem Brew Works Molinari’s Bolete Edge Restaurant The Bayou The Bookstore Speakeasy Olive Branch 1741 on the Terrace Jenny’s Kuali Social Still Twisted Olive Yianni’s Taverna Blue Grillhouse Apollo Grill Copperhead Grille Emeril’s Chop House. Tre Scalini.

Reservations 146

Reservations Seasonal Menu Back of House Dine-in 146

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. For part one, click here. The modern Kitchen Display System (KDS) will be more interactive to increase operational efficiencies and improve quality of food for the chefs and their teams.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

EATER

JUNE 20, 2023

We did it twice a week, bouncing in the back on our way to the pond at the edge of our property for water. Charis understands this well; as a soccer player in college, they had debilitating back pain. Doctors attributed it to their sports activities, despite some evidence that their lower vertebrae were fusing together.

Back of House 132

Back of House Compost Insurance Sports 132

Buzztime Business

SEPTEMBER 26, 2023

However, there’s so much more to the month… Say Yes to Oktoberfest Create an Oktoberfest happy hour menu complete with German classics like giant soft pretzels and house-made sausage. Bonus points if your bartenders rock lederhosen and dirndl dresses (that’s what the ladies are sporting in the graphic above). Fall is in the air.

Bar 157

Bar Social Media Email Marketing Seasonal Menu 157

Restaurant365

NOVEMBER 20, 2020

Eli’s provides a “perfect place for families, friends, and sports fans to eat, drink, and enjoy.” Eli’s Restaurant Group is a family of restaurants that’s called Connecticut home for more than two decades. Previously, Eli’s had relied on many manual processes to make decisions. . ” he listed.

Demo 148

Demo Point of Sale Cash Management Waste 148