Modern Restaurant Management

AUGUST 17, 2020

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. "But while consumers are anxious to get back out there to eat, they come with new expectations on everything from menus to the technology used to increase safety. Can't touch this.

2020 195

2020 Loyalty Program Mobile Ordering Fast Casual 195

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Anything plant based!

2022 179

2022 Food Supply Back of House Kitchen Safety 179

Future Food

APRIL 20, 2022

Food, Hospitality & Wellness ‘Places’ Transcending the Resources & Mining Village Work-Life Experience. Source: Future Food. Health and safety are paramount in mining and resources sector but as with society in general, personnel ‘wellness’ has not always been at the forefront of consideration.

Hospitality 78

Hospitality Food Safety Front of House Food 78

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. A new survey shows that Americans love new tech-driven options for ordering and retrieving food, but the flipside is that it is making them more impatient. In Love with Tech, but Impatient.

2022 214

2022 Mobile Ordering Guest Recovery Point of Sale 214

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 191

2020 Influencer Point of Sale Food Safety 191

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. “Consumers are showing an increased appetite for skipping big meal prep to order in or experiment with meal kits.” ” The gift of food.

2020 167

2020 Point of Sale Consumer Goods Seasonal Menu 167

EATER

JUNE 18, 2020

For many loyal customers and people within the industry, though, the illness’s strong sea legs represent bad timing and unfortunate coincidence — a function of nearly 4,000 people, more than a quarter of them staff, packed into a ship less than 1,000 feet long — more than a failure of procedures. An industry survey in the U.K.

Food Safety 138

Food Safety Kitchen Safety Travel Dine-in 138

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Modern Restaurant Management

APRIL 15, 2020

Meanwhile, guest checks dropped considerably for full-service restaurants, a drop that was fueled in large part by beverage sales being almost completely eliminated by the shift to off-premise only operations. Engaging Customers During COVID-19. For projections, click here. However, they need to know that you have this capability.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchise 201

Franchise Franchising Fast Casual Point of Sale 201

MBB Hospitality

APRIL 14, 2023

You’ll want to find someone who has the experience and the knowledge to help you. This includes your day-to- day operations, setting policies for customer service, ordering procedures for food and beverages, and staff requirements needed for various shifts. This includes regulations pertaining to health and safety codes.

License 52

License Food Supply Insurance Small Business 52

360Training

JANUARY 14, 2020

Looking to pick up work in food service? In this article, we’re going to focus on the “restaurant server” position in food service, also known as waitstaff (waiters and waitresses). Not everyone starts as a server—some begin food service through limited-service restaurants (i.e., Absolutely!

Restaurant Law 78

Restaurant Law Certification Food Safety Kitchen Safety 78

EATER

JANUARY 28, 2021

When the pandemic hit, Tamez continued to support local restaurants, Uni among them, by ordering takeout, but the food was never quite as good, he says. Uni is far from the only hotel restaurant experimenting with in-room dining, though each operation has its idiosyncrasies. Paramount to the concept’s success is employee safety.

Hotels 137

Hotels Fine Dining Dine-in Front of House 137

Restaurant365

JUNE 24, 2020

You followed all the new health and safety regulations. Understanding how to decrease controllable costs – food and labor are the big two — helps you drive operational improvements that can increase your financial outcome. Track usage and yield from each food item to get an accurate cost on recipes.

Point of Sale 78

Point of Sale POS Inventory Employee Relations 78

Deliverect

APRIL 20, 2020

Food delivery was booming business before we were hit by the coronavirus. XXL-size meals could consist of several courses to share, like a few starters, main dishes with sides, beverages and dessert, but you may also want to consider family-size main dishes on their own (such as pasta and sauce in large quantities).

Delivery 89

Delivery Mobile Ordering Kitchen Safety Food 89

Black Box Intelligence

OCTOBER 25, 2021

The deciding factor to whether or not someone chooses to eat with you or the competition can often come down to the quality of your restaurant’s customer service. We’re in a consumer choice-driven world, where convenience, customization and attentive service are expected. How we Collect and Measure Key Customer Service Metrics.

Customer Service 52

Customer Service Point of Sale Employee Relations Customer Experience 52

Modern Restaurant Management

DECEMBER 3, 2020

Prior to Fuzzy’s Taco Shop, Wescott’s experience included franchising and client-facing relationships where she focused on data-driven insights. "ezCater's platform provides effortless online ordering and exceptional customer service." Jessica Wescott. Spreading the Spirit of BBQ.

Franchise 164

Franchise Franchising Catering Online Ordering 164

Modern Restaurant Management

JULY 15, 2020

Grubhub's mid-year report checks in on the popular food trends to date and what quarantined Americans ordered through contact-free delivery, and predicts what we can expect to see more of in the second half of the year. State of the Plate 2020 – top foods across various cities. Top Foods of 2020. miso tofu bowl.

2020 194

2020 Mobile Ordering Point of Sale Fast Casual 194

Modern Restaurant Management

OCTOBER 4, 2021

According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. The data also points to a broken customer arrival experience. For restaurant brands, the digital pivot is imperative to getting the customer experience right.”

2021 169

2021 Fast Casual Mobile Ordering Social Media 169

Modern Restaurant Management

JANUARY 22, 2021

. “Naf allows us to align and grow with a clearly differentiated restaurant brand with fantastic food, run by a seasoned and successful management team.” ” Fogo de Chão Inks New Deals. . “This year has taught us so much and inspired our efforts to grow our business in new ways that best serve our guests.

Franchise 201

Franchise Franchising 2020 2021 201

7 Shifts

JUNE 16, 2024

In 2020, the number of establishments in the food and beverage industry was estimated to be 23.1 After analyzing the latest industry trends, viral content, and successful campaigns, we have developed an all-in-one marketing guide to help you craft your strategy to attract new customers and keep your previous diners coming back.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. “Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again.

Food Safety 209

Food Safety Mobile Ordering Online Ordering Kitchen Safety 209

Modern Restaurant Management

MARCH 24, 2020

Brands, Mount Franklin Foods, US Foods, Melt Shop, FoodMaven, Nathan's Famous, Island's Fine Burgers & Drinks, Checkers & Rally’s, Lineage Logistics and Minnow. Bacardi employees and contractors also received the free product as the health and safety of people is always top of mind for the family-owned company.

Food Supply 100

Food Supply Kitchen Safety Cash Management Food Safety 100

Modern Restaurant Management

DECEMBER 16, 2019

Finding and retaining employees remain among the biggest obstacles operators struggle with. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. It seems the industry has reached its ceiling in terms of hourly employee turnover and is now moderating. Go with a Restaurant Gift Card.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

7 Shifts

APRIL 3, 2023

Table of Contents Acknowledge the challenges Education about psychological safety Open communication Prioritize workplace mental health Create a healthy workplace for everyone It starts with acknowledging the challenges. The next step is education about psychological safety. So how can leaders get started?

Food Safety 195

Food Safety Education Communication Hospitality 195

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Modern Restaurant Management

DECEMBER 19, 2023

Building these relationships with customers is key to attracting new guests and fostering long-term brand loyalty across locations. Solutions that specifically targeted the guest experience, from ordering to payment to on- and offline interaction, took priority. – Christine Barone, President, Dutch Bros.

2023 116

2023 Front of House Customer Experience Customer Service 116

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19. Aramark Creates Safety Plans.

Food Safety 174

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 174

Modern Restaurant Management

DECEMBER 14, 2021

Our company welcomes technology that will help our team members maximize time and efficiency and make their jobs more doable and enjoyable, creating a better experience for them and customers alike. The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever.

2022 188

2022 Food Supply Mobile Ordering Customer Experience 188

Modern Restaurant Management

MAY 1, 2020

Other businesses have seen a surge of consumer interest, including chicken-wing joints (+84 percent), pizzerias (+71 percent) and fast-food restaurants (+55 percent). “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes. Restaurant Industry Consumer Perspectives.

2020 190

2020 Fast Casual Food Safety Guest Recovery 190

EATER

MARCH 15, 2021

But we can try, at least, to make some sense of this collective experience of trauma and mourning: in our memories, in our elegies, in the way we talk about those who we lost. But for staff meal, after the dining room had cleared of customers, he made spectacular Malaysian feasts. O’Neill even met his wife at an Outback.

Kitchen Safety 109

Kitchen Safety Education Customer Service Certification 109

Modern Restaurant Management

SEPTEMBER 30, 2020

Most Important safety initiatives. The top choice by far was having a culinary experience similar to eating at the restaurant. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. The importance of making guests feel comfortable.

2020 188

2020 Mobile Ordering Guest Recovery Customer Service 188

Modern Restaurant Management

NOVEMBER 19, 2020

Together, the initiative supported the food and beverage community by providing more than 500,000 freshly cooked meals and much needed supplies across 19 relief kitchens nationwide. Sharebite launched Sharebite Stations, a streamlined, post-COVID compliant solution for facilitating contactless food delivery at offices.

Mobile Ordering 145

Mobile Ordering Kitchen Safety Online Ordering Coaching 145

Modern Restaurant Management

APRIL 20, 2020

.™” with an initial donation, aiming to raise $125,000+ for Children of Restaurant Employees (CORE), a nonprofit that assists the families of service industry members navigating life-altering circumstances. All donations are tax-deductible and go directly to Children of Restaurant Employees (CORE). Newark Working Kitchens.

Healthcare 178

Healthcare Kitchen Safety Small Business Loyalty Program 178

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue.

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

DECEMBER 14, 2020

US Foods Holding Corp. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

Webinar 188

Webinar Customer Experience Mobile Ordering Customer Service 188

Modern Restaurant Management

FEBRUARY 18, 2020

Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food.

Mobile Ordering 214

Mobile Ordering Front of House Customer Service Fast Casual 214