Culinary Cues

MAY 23, 2021

These words can relate to our personal, political, economic, career centric, or spiritual lives – thus the reason they are so compelling and poignant. I have no doubt that eventually that oversaturation will return, but for right now we may see the right number of restaurants to service an area and a much greater chance for financial success.

Guest Recovery 446

Guest Recovery Front of House Employee Relations Food Truck 446

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 195

Management Management Kitchen Safety Front of House 195

7 Shifts

FEBRUARY 26, 2021

Native or first-party delivery doesn't rely on a separate service to take and send out orders. This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable. Owning your customer and delivery data is invaluable. Logistics and Delivery ??

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Culinary Cues

FEBRUARY 16, 2021

These are the places where memories are built and where customers become friends, and friendships last from generation to generation. This past year has been excruciatingly brutal on restaurants that simply haven’t been able to weather this relentless storm of pandemic related restrictions and consumer concerns. Mary Hopkins – 1968.

Fine Dining 436

Fine Dining Employee Relations Front of House Small Business 436

Culinary Cues

APRIL 25, 2021

At the other extreme – an extraordinarily prepared, multi-course meal, touched by accomplished cooks, presented on a plate of fine china, in a pristine environment, with attentive service and complemented by exceptional wines will reveal all that food might attempt to be. The over-riding objectives are fast, consistent and affordable.

Food 423

Food Fine Dining Café Customer Experience 423

7 Shifts

NOVEMBER 9, 2022

As a restaurant owner, you know how difficult it is to win a customer's attention and make them keep coming back to your restaurant. Consumer-facing industries like food & beverage see more short-term purchases based on emotional triggers—which means maintaining a healthy bottom line becomes a challenge without a dedicated customer base.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

7 Shifts

JULY 10, 2020

Pssst, if this is your first opening, check out our blog on How to Start a Restaurant! ] Plus, make sure you enable the Employee Health Check in 7punches so all of your staff can be screened for COVID-19 risk factors before they start their shift. 1 Set goals for the event ??

Events 351

Events Social Media Kitchen Safety Seating 351

Sling

DECEMBER 10, 2023

Note how the business manages its employees , markets its products, provides customer service , and develops its business model. 2) Research laws that apply to the food service industry Starting a food service business of any kind comes with a long list of laws, rules, and guidelines. your target market).

Restaurant Law 78

Restaurant Law Customer Service Customer Experience Employee Relations 78

Hot Schedules

FEBRUARY 23, 2022

Employee Turnover is at an All-Time High: 5 Emerging Benefits Trends You Need to Know. The past year has seen employee turnover reach an all-time high , and you’ve likely experienced it at your own business. Employee turnover greatly hampers throughput and cuts into available revenues. b3lineicon|b3icon-24hours|? Bulk Benefits.

Employee Relations 147

Employee Relations Front of House Waste Hotels 147

Restaurant365

JULY 24, 2020

Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders. The focus of this blog post is to help existing restaurants launch their own ghost kitchens. How a ghost kitchen works. Size of U.S.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. What measures can you take to make customers feel more comfortable ordering from you? Make sure that staff know about your COVID-19 restaurant closure before customers do.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

7 Shifts

JULY 24, 2020

That’s why we’ve selected 3 books that focus on people—customers and staff. Improving these relationships is a surefire way to improve your restaurant’s service and bottom line. Setting the Table focuses on Meyer’s philosophy of Enlightened Hospitality , which revolves around relationships and respect—between both staff and customers.

Book 370

Book Management Management Restaurant Law 370

Restaurant365

OCTOBER 15, 2021

With the help of actionable data and reporting, store managers can help control labor costs, without negatively impacting the customer experience or employee retention rates. Here are a few helpful labor cost terms, along with how they are related to your total labor cost. Hourly Employees. Salaried Employees.

Management 148

Management Management Point of Sale Employee Relations 148

Culinary Cues

JULY 12, 2020

The pace is already different, there seems to be little sense of urgency, no panic based on work to be done – the panic is all related to fear of infection. The service staff is even more on edge than the cooks. As the guests walk out the door the service sanitizing crew gets to work.

Front of House 410

Front of House Back of House Dine-in Food Truck 410

7 Shifts

AUGUST 20, 2020

Once his restaurant was allowed to reopen for dine-in service, Logan took necessary precautions to ensure his staff’s, customers’, and community’s health and safety. Once we started to open up a little bit, we really emphasized how we take care of our employees and how we take care of our building as far as a cleaning aspect.

Employee Relations 195

Employee Relations Guest Recovery Communication POS 195

Social Hospitality

MAY 6, 2020

Nevertheless, some brands have demonstrated how to be good to their customers, associates, healthcare providers, and communities during this time. Recently, they’ve encouraged followers to play outside and also thanked nurses for their service. Hotel Trundle has done a fantastic job of staying positive with their online presence.

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

Hot Schedules

SEPTEMBER 3, 2021

They want to be on the floor, face-to-face with customers, making sure guests are getting the best experience possible in your stores. Everyone feels taken care of when the manager swings by to check in with staff or interact with customers. Ask any manager — reviewing employee punch cards and attendance can be a time suck.

Food Safety 147

Food Safety Back of House Front of House Inventory 147

Clover - Restaurants

MAY 31, 2024

While restaurant owners will need to account for up-front and potentially ongoing costs, the benefits of POS systems in restaurants can result in increased sales, improved revenue, better customer satisfaction, increased referrals, and more. With Clover , customers are charged flat fees as low as 2.3% plus $0.10 per transaction.

POS 52

POS Cash Management Point of Sale Mobile Ordering 52

Bingage

MAY 28, 2020

While the government has given a clean chit to online food delivery partners to resume their operations, some misinformation regarding the safety of these services has made people consider it unsafe for health. Related Read: Everything you should know about Cloud Kitchen Business Model. Popular Blog Post For you : 1.

Delivery 98

Delivery Online Ordering Employee Relations Kitchen Safety 98

Hot Schedules

JULY 26, 2021

Rather than limiting inventory or reducing the customer experience, here are five ways the right retail scheduling solution empowers managers to cut costs through efficient workforce management — without burning out the staff. Only after reviewing this data can managers make informed decisions regarding employee overtime. Alarm Bell.

Retail 148

Retail Point of Sale Employee Relations Inventory 148

ChowNow

AUGUST 19, 2024

There are multiple sources for inflow and outflow, including: Cash Inflow: Sales Revenue Catering Services Business Loans Cash Outflow: Employee Payroll Inventory Costs Rent & Utilities Your total cash flow is the inflow minus the outflow: Total Cash Flow = Cash Inflow – Cash Outflow Obviously, you want to make more money than you spend.

Cash Management 78

Cash Management Management Management Inventory 78

PathSpot

SEPTEMBER 19, 2024

In fast-paced food production and services, ensuring compliance with food safety is more critical than ever. Quality control analytics, analyzing and interpreting data related to food safety and quality, has become essential for refining processes, minimizing risks, and ensuring consumer satisfaction.

Food Safety 40

Food Safety Food Audits Employee Relations 40

Culinary Cues

JULY 23, 2020

Those who promote the integration of grace and dignity in their style of leadership are also those who understand that many, if not all of those listed examples of operational realities are directly related to how the chef approaches them. www.harvestamericacues.com BLOG. Yet, the best chefs ask: “Where does this approach get me?”

Leadership 415

Leadership Definition Employee Relations Training 415

QSR Automations

APRIL 29, 2024

In the fast-paced world of restaurant management, making sure everything runs smoothly and customers are satisfied is key. Its user-friendly interface makes it easy to manage waitlists, handle special requests, and seat customers strategically to maximize capacity without compromising customer satisfaction.

Front of House 52

Front of House Back of House Social Media Fast Casual 52

Hot Schedules

SEPTEMBER 18, 2020

To ease our customer’s concerns about the data vulnerability, we recently employed a third-party security testing service to conduct a penetration test, which we passed with flying colors. Managers only see if an employee is safe to work, not safe to work, or did not provide their consent with the icons shown here.

Employee Relations 148

Employee Relations Leadership Customer Service Demo 148

Hot Schedules

JUNE 22, 2020

HotSchedules makes product enhancements to meet new city and state regulations that ensure customers remain compliant. Industry Retail, Hospitality, Food Service Restaurants, Retail, Hotels, Building services, Healthcare, Manufacturing, Warehouse services. Employees 250+ employees 50+ employees in Chicago.

Employee Relations 97

Employee Relations Restaurant Law Audits Customer Service 97

QSR Automations

DECEMBER 22, 2023

Online reservation and booking Although online reservations aren’t exactly new, we can see that numerous businesses are attempting to improve the customer experience on that front. The pandemic has forced restaurants to rethink how they approach admitting customers into their premises.

2024 52

2024 Online Ordering Loyalty Program Customer Service 52

Restaurant365

JANUARY 11, 2022

Hold managers and team members accountable and require communication on daily shift activities, customer issues, maintenance problems and more. With an automated manager log, you can view your restaurant’s performance metrics, tasks, logs, accounting transactions, and scheduled employees — all in one report.

Management 158

Management Management Employee Relations Communication 158

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

7 Shifts

MAY 15, 2020

Disclaimer: This blog is intended as a quick summary of health screening requirements and should not be used in place of professional legal advice. Some Alaskan regions may have their own provisions around employee health screenings. Face coverings: Face coverings are required to be provided by employers and worn by employees.

Document 347

Document Employee Relations Reference Travel 347

Sling

MARCH 26, 2022

Employee retention should be high on every manager’s priority list. If it’s not, you run the risk of your best employees leaving for greener pastures. But an employee leaving doesn’t just impact you, the manager. And then there’s the inevitable effect all that stress has on employee productivity and engagement.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

Hot Schedules

JUNE 17, 2020

To support our customers in this effort, HotSchedules worked closely with a customer task force representing various concepts, segments, and sizes. As a result of this collaboration, we are proud to offer an in-app Health Survey so employees can declare their fitness to work before each shift. Related Posts. More to Come.

Employee Relations 88

Employee Relations Customer Service Customer Experience Demo 88

Bingage

JULY 21, 2022

You need to make sure your restaurant is as festive as possible this time of year—and that means catering to the needs of your customers. Your staff should know what special dishes are being offered and when they’ll be served (or else they might not show up) so that employees can plan accordingly. Or any special occasion.

Marketing 98

Marketing Loyalty Program Social Media Seasonal Menu 98

Hot Schedules

DECEMBER 7, 2021

While diners and other service consumers may be willing to shell out more for an experience, the nature of retail purchases mean consumers know of price hikes before even selecting an item. Reducing Employee Turnover. Yet, the costs of doing nothing to address employee turnover are catastrophic. Making Employees Advocates.

Retail 78

Retail Employee Relations Hotels Customer Experience 78

Restaurant365

JANUARY 11, 2022

Hold managers and team members accountable and require communication on daily shift activities, customer issues, maintenance problems and more. With an automated manager log, you can view your restaurant’s performance metrics, tasks, logs, accounting transactions, and scheduled employees — all in one report.

Management 142

Management Management Employee Relations Communication 142

Restaurant365

MARCH 17, 2020

Helpful articles and resources related to Restaurants and COVID-19. Ensuring employees and customers are safe is a top priority among restaurants across the nation. Here are some tips on how to maintain a sanitary environment and confidence with your customers during this time. We will use this post to help.

Operations 122

Operations Management Management Small Business 122

Hot Schedules

JUNE 5, 2020

31, with exceptions based on employee availability. Related Posts. If HR and Payroll Services Aren’t Your Passion, Read This. You have a passion for providing great service, food that your customers crave, and experiences people want to repeat again and again. Important Update: The PPP Flexibility Act.

Employee Relations 109

Employee Relations Customer Service Government Customer Experience 109