7 Shifts

DECEMBER 6, 2023

Restaurants and managers don’t own and can’t keep their employees’ tips. In Colorado, restaurants must clearly display a notice if these charges go to the restaurant or managers. Paying out tips to managers or supervisors: even if they helped with tipped duties, managers cannot receive money from the tip pool.

Tip Distribution 195

Tip Distribution Restaurant Law Employee Relations 2023 195

Lavu

NOVEMBER 8, 2019

As the owner or manager of a restaurant, when you’re aiming to grow profitability, accounting is an area where you need to be comfortable. It might be considered the most dreaded part of running your business, but to be profitable and to manage the money, there’s no way it can be avoided. Unavoidable Restaurant Expenses.

Management 101

Management Management Food Truck Cash Management 101

Modern Restaurant Management

AUGUST 4, 2021

Standardized Operating Procedures (SOPs) : Are your SOPs documented for training and replication, including recipes, steps of services, BOH processes, etc.? Foundational Technology : Do you have integrated technology in place that allows you to manage, scale and monitor your business in the accelerated on-demand world we now live in?

BOH 215

BOH Document Training Operations 215

Sling

MAY 9, 2023

ADD_THIS_TEXT Restaurant operations (or RO for short) is the collective term for all the activities that go into managing a food-service business — everything from the daily responsibilities that need to be done to the long-term planning that keeps the business on track. This is especially important when training new employees.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

7 Shifts

NOVEMBER 3, 2021

Given the nature of how restaurants operate —with complex systems in the FOH and BOH —ensuring that receive orders, collect payment, and pay teams—here are numerous areas of the business that could be breached. The best way to keep passwords safe is by using a password manager designed for businesses such as 1Password or Dashlane.

POS 370

POS Audits Loyalty Program Information 370

7 Shifts

DECEMBER 18, 2023

The role of a restaurant manager is always in motion. But there are several different tools to help you manage your restaurant—from single shifts and tasks to top-level overviews showing your business's health. That’s where task management software comes in. Task management software maintains historical data of tasks completed.

Management 397

Management Management Email Marketing Point of Sale 397

The Restaurant Coach University

JANUARY 30, 2017

Originally on Toast Restaurant Management Blog by Donald Burns on 11/4/15. Whether that's because of your hard work, discipline and tenacity, or because in a heated battle the previous restaurant manager walked out, you are now in charge. However, chances are, no one really trained you on how to be an effective restaurant manager.

Management 70

Management Management Front of House Back of House 70

Xtra Chef

MAY 13, 2020

AP for restaurants is notoriously difficult to manage, ridden with complications that arise from handling, organizing, and transporting paper from invoices that originate in a busy, messy back of house. To operate efficiently, update the outdated, arduous process of AP management to match today’s reality.

Front of House 79

Front of House Back of House FOH BOH 79

Apicbase

MAY 8, 2024

The right restaurant management software significantly enhances efficiency and control of operating costs. Finally, we will explore the best alternatives to MarketMan, helping you decide which restaurant inventory management platform aligns best with your needs. It helps you track waste and theft to better control running costs.

Inventory 52

Inventory Food Supply Back of House Kitchen Safety 52

7 Shifts

DECEMBER 18, 2023

The role of a restaurant manager is always in motion. But there are several different tools to help you manage your restaurant—from single shifts and tasks to top-level overviews showing your business's health. That’s where task management software comes in. Task management software maintains historical data of tasks completed.

Management 195

Management Management Email Marketing Point of Sale 195

Lavu

FEBRUARY 14, 2020

It has the power to steer management to make difficult decisions and empower employees when questions about policies and procedures arise. You may decide that the best way to give information is to create a bundle of documents that include health and safety procedures, industry standards, employee forms, and working conditions.

FOH 78

FOH Social Media Restaurant Law Food Safety 78

Touch Bistro

MARCH 25, 2021

Both front-of-house (FOH) and back-of-house (BOH) staff will benefit from having first-hand experience with your menu. The BOH restaurant employee training should entail: Familiarization with and/or memorization of recipes A tasting of as many items as possible to ensure consistency Allergen training. Provide constructive feedback.

Hiring 52

Hiring Employee Relations FOH BOH 52

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

EATER

JUNE 26, 2020

Worries about the pandemic, slow business, and fewer jobs for servers are all creating obstacles to rehiring When the COVID-19 pandemic forced one Miami restaurant to shut its doors in mid-March, its management laid off 47 of their 55 employees. As such, there is no work available for bartenders and servers.

Front of House 125

Front of House Back of House Guest Recovery Loyalty Program 125

The Restaurant Times

DECEMBER 26, 2020

Use a robust POS system that comes with integrated inventory management and anti-theft features that keep a complete check on all business transactions and inventory transactions. Poor Staff Management. You can streamline both FOH and BOH operations through your restaurant POS, help you save on both money and labor.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

Lavu

JANUARY 21, 2020

Every restaurant owner and manager needs to review this report on a daily basis to get a picture of how the restaurant is performing. The purpose of the report is to help the owner or restaurant manager make purchasing and scheduling decisions for the upcoming week. Daily Sales Report/Everyday Report.

Cash Management 78

Cash Management Point of Sale Information Beverage 78

7 Shifts

JANUARY 5, 2024

If the work isn’t related at all to the tipped occupation (running personal errands for the manager, cleaning the bathrooms), then employers have to pay at least the full minimum wage. Supervisors and managers can’t normally participate, but there is an exception for those with limited supervisory duties who regularly serve guests.

Restaurant Law 195

Restaurant Law Cash Management Tip Distribution Employee Relations 195

7 Shifts

JANUARY 5, 2024

If the work isn’t related at all to the tipped occupation (running personal errands for the manager, cleaning the bathrooms), then employers have to pay at least the full minimum wage. Supervisors and managers can’t normally participate, but there is an exception for those with limited supervisory duties who regularly serve guests.

Restaurant Law 195

Restaurant Law Cash Management Tip Distribution Employee Relations 195

Modern Restaurant Management

JUNE 8, 2020

Knowing exactly what is expected of you as a restaurant manager can be confusing. As mentioned in The Restaurant Reopening Blueprint : “Restaurant management is a demanding affair; re-opening a restaurant in the face of a global pandemic promises to be complex and challenging… Your experience will be nuanced. Go Digital.

FOH 202

FOH BOH Front of House Employee Relations 202

7 Shifts

MAY 31, 2021

For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. Operations Management. Below are some of the more common areas of restaurant operations management that should be mastered as soon as possible. All tasks in a restaurant are interconnected. Receiving & Storage.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

NOVEMBER 3, 2022

My managers also used code names based on menu items to “rate” female customers. When she was 23, the manager asked her to put on makeup in one of her first shifts at a breakfast grill. Alison Edginton is the Manager of Training & New Can Openings at Smalls Sliders , an American burger QSR in Louisiana. She promptly quit.

Leadership 195

Leadership FOH BOH Website Management 195

7 Shifts

SEPTEMBER 26, 2022

Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. Managers have to deal with all of the above, on top of restaurant accounting software, online review management, and others. Waiters, servers, and managers alike need to juggle countless customer requests.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Apicbase

APRIL 5, 2024

Restaurants use software and smart hardware to automate everyday tasks and management duties, such as purchasing ingredients, managing inventory, making production lists, dealing with allergens, and calculating costs. Back of house (BOH) operations are complex and have many moving parts.

Back of House 52

Back of House Front of House BOH Point of Sale 52

Xtra Chef

MAY 21, 2020

Save time and reduce touch by uploading documents to a cloud. xtraCHEF’s business intelligence solutions for restaurants start with best-in-class Accounts Payable (AP) management that allows you to scan, snap, or send invoices from a device of your choice. Manage and source vendors to find the best deal for your business.

2020 115

2020 Back of House Document BOH 115

SpotOn

JULY 9, 2024

" – Connor Perry, Tuscano's Italian Kitchen, Monroe, WA "SpotOn is the first POS/BOH Management/Scheduling system that works seamlessly with our business model. It really frees up our management team to focus on the guest experience rather than hours of paperwork." " – Gabriella R.,

2024 52

2024 Point of Sale POS Online Ordering 52

PathSpot

APRIL 26, 2024

In food service and hospitality, paying attention to BOH hygiene protocols will increase the risk of illnesses among customers and employees. Setting the Standard: Establishing Clear Hygiene Protocols Clear and documented hygiene protocols are vital across industries, particularly in commercial kitchens and hospitality.

Hospitality 40

Hospitality Food Safety Kitchen Safety Food 40

Apicbase

JULY 26, 2024

With 96% of restaurants planning to expand , operators are looking for the best software to manage BOH operations like inventory, recipes, production, and scheduling. 3 Key Challenges of Multi-Site Restaurant Technology Using software to manage operations across multiple sites can streamline and simplify complex processes.

Back of House 52

Back of House Allergens Front of House Inventory 52

Apicbase

MAY 18, 2022

Managing a chain of company-owned restaurants is very different from working with franchisees. In a nutshell, this document should include every single thing business owners need to know to set up and run their restaurants according to your brand guidelines. That’s where your operations manual comes in.

Franchising 52

Franchising Franchise Sustainability Document 52

Modern Restaurant Management

JANUARY 29, 2021

What do quality teams need to do to keep up with our new urgent need for tech and other changes to help us through today’s murky waters of standards management? I believe tech, especially quality management software (QMS), plays a big part behind the scenes of restaurants.

Audits 182

Audits Food Safety Kitchen Safety Coaching 182