Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers. .

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

DECEMBER 21, 2020

We’ve found our guests really appreciate and need that experience now more than ever. Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Modern Restaurant Management

JULY 20, 2021

Snack, which has benefited from more flexible schedules blurring the dayparts and customers' hesitancy to dine in, is the only daypart that has increased visits over the past year. “Customers need the help of suppliers and distributors more than ever at the moment,” Crompton said. Visits at P.M. Top Restaurant Brands.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

EATER

MAY 2, 2023

Why restaurants — and customers — are signing on for memberships and subscriptions I have too many subscriptions. Our wine club members are coming back every month for wine, but if we’re providing them that really great experience, they’re not just coming in once a month. And it’s no wonder that restaurants want in on the $1.5

Loyalty Program 90

Loyalty Program Social Media Customer Service 2022 90

Modern Restaurant Management

DECEMBER 12, 2019

Interested candidates should have business experience, along with $125,000 in liquid assets and a minimum net worth of $350,000. An inaugural loyalty program (September). “Salata is on an upward trajectory to become “the” premiere national fast-casual salad restaurant,” said Wheeler.

Franchise 110

Franchise Franchising Loyalty Program Book 110

Modern Restaurant Management

JULY 14, 2020

A great customer and employee experience is in our DNA, and we are thrilled to bring the future into our kitchen with solutions that will transform the industry and make the White Castle experience all that it can be for generations to come.” We look forward to being a part of White Castle’s next 100 years.”

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. A restaurant’s back of house includes any area of operations the customer doesn’t usually see. Ticket time is the time it takes to deliver an order to a customer from when it was placed.

Back of House 52

Back of House FOH BOH Front of House 52

BNG Point of Sale

OCTOBER 7, 2021

The following are some of the key benefits restaurants experience with a POS system in place: Improved Ordering for More Sales. POS systems help staff get orders right the first time, which increases customer satisfaction with faster turnaround times. Gift card and loyalty program capabilities keeps customers coming back.

Point of Sale 52

Point of Sale 2021 POS Loyalty Program 52

Open for Business

OCTOBER 20, 2023

Customer experience is another factor, and your interior should resonate with the brand’s personality. Whether it’s chic and modern or rustic and cozy, fine dining or casual, the atmosphere needs to enhance the dining experience and make it memorable for all the right reasons. Efficiency is key.

License 78

License Email Marketing Seasonal Menu Front of House 78

Modern Restaurant Management

DECEMBER 20, 2023

While there was a strong desire to return to pre-pandemic norms, many businesses underestimated the lasting impact of COVID-19 on customer behaviours and preferences. Co-founder, Carbonate Looking back at 2023, I witnessed a significant shift in how restaurants approach loyalty programs.

2023 197

2023 Loyalty Program Mobile Ordering Consumer Goods 197

Modern Restaurant Management

SEPTEMBER 27, 2024

To prepare for a stronger economy, Expert Market suggests implementing targeted solutions like streamlined financial management software for owners and utilizing loyalty programs and adaptive measures to retain customers. The fast-casual burger chain increased prices by 2.5 percent year-over-year, compared to 0.4

Food Truck 88

Food Truck Fast Casual 2024 Food 88

Modern Restaurant Management

JANUARY 2, 2024

And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences. Using LPR, restaurant staff can link an order to a customer's car and use it as an identification to deliver their order once ready.

2024 197

2024 Fast Casual Food Safety Insurance 197

Modern Restaurant Management

MARCH 11, 2020

Smart Foodservice operates 70 small-format cash and carry stores across California, Washington, Oregon, Idaho, Nevada, Utah and Montana that serve small and mid-sized restaurants and other food business customers with a broad assortment of products. Smart Foodservice had 2019 revenues of approximately $1.1

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

MAY 1, 2020

“The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes. dine out more often to fulfill basic needs and gravitate toward drive-thru and take-away options associated with QSR and fast casual. “Brands have a real opportunity to reassure and bring back customers.”

2020 191

2020 Food Safety Fast Casual Guest Recovery 191

Modern Restaurant Management

SEPTEMBER 14, 2021

The James Beard Foundation’s programs exist to serve and bolster people at different points in their careers. The Awards are one of these programs.” Entry fees and scholarships : Media Awards (Book, Broadcast, and Journalism) entry fees will decrease from $150 to $75 per entry.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Indoor Media

SEPTEMBER 26, 2017

Besides the obvious daily concerns, like cooking, hiring and firing, managing the books, and ordering food, is advertising. You know you need restaurant promotions to bring in new customers, but when you’re a fast-casual restaurant owner, this is often at the bottom of a very long to-do list, especially if you’re just starting out.

Fast Casual 78

Fast Casual Advertising Casual Social Media 78

Modern Restaurant Management

MARCH 26, 2021

Flynn now owns and operates a combined total of 2,355 quick-service, fast casual and casual dining restaurants, generating $3.5 “With this product in hand, Meals on Wheels programs will be able to continue to deliver nutritious meals to homebound seniors while providing much needed financial relief.

Franchise 171

Franchise Franchising Fast Casual Loyalty Program 171

Lavu

MARCH 11, 2020

At the center of this technology lies a POS system in which a transaction between a merchant and a customer takes place. If you want your POS system to benefit management, employees, and customers, you should have a restaurant POS system that streamlines the process for all three groups.

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

APRIL 20, 2021

With summer around the corner, and an imminent surge of demand for experiences and events in the months ahead, Tripleseat and SevenRooms partnered to survey 1,000 U.S. The most popular COVID-related safety offerings people look for when booking a venue included outdoor spaces (47 percent) and socially-distanced floor plans (40 percent).

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

Mobile Ordering 150

Mobile Ordering Online Ordering Food Order Hospitality 150

Modern Restaurant Management

DECEMBER 14, 2020

. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

OCTOBER 29, 2020

The restaurant industry is in the midst of the e-commerce phase, where restaurants must get creative by embracing technology and new sources of revenue generation to reach customers outside of their four walls.” “We believe technology like Flippy ROAR can improve customer service and kitchen operation.

Online Ordering 143

Online Ordering Customer Service Seasonal Menu Food Order 143

Restaurant Clicks

FEBRUARY 17, 2020

Restaurant point of sale software can often handle bookings, arrange seating, collect and track customer information, and more. Loyalty programs. Customer relation management (CRM). Loyalty programs. Custom floor plans. Loyalty programs. Menu customization. Online ordering.

POS 78

POS 2020 Point of Sale Loyalty Program 78

BNG Point of Sale

JUNE 29, 2021

Fast casual restaurants: 6 to 9%. It’s all about the food and drinks you serve – after all, those are the reasons your customers left the house in the first place. You need a steady flow of customers, and if food is overpriced, your customers may choose a close competitor and warn away others. . The winners are: .

Customer Service 52

Customer Service POS Point of Sale Food Truck 52

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. Customer Satisfaction Survey. Customer satisfaction with full-service and limited-service restaurants was already reeling before the pandemic turned both industries upside down.

2021 154

2021 Loyalty Program Mobile Ordering Consumer Goods 154

7 Shifts

MARCH 30, 2022

Whether you feel like you've tried every advertising tactic in the book, or 2022 is the first time your restaurant has had a dedicated marketing budget, you can implement our restaurant advertising ideas to attract new customers and turn one-time visitors into loyal customers. Table of Content. Twenty percent of diners, a.k.a.

Advertising 370

Advertising 2022 Social Media Email Marketing 370

Modern Restaurant Management

JULY 27, 2020

Interest for alcohol-related experiences has increased since June 1, relative to other food activities, with a rise in consumer interest for wineries (up 51 percent), cideries (up 39 percent), breweries (up 24 percent) and distilleries (up 19 percent). The new franchise program is now available nationwide.

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177

Modern Restaurant Management

NOVEMBER 2, 2020

One thing local restaurants know how to do is anticipate their customers’ wants and needs. Of those respondents, consumer reactions were basically split down the middle, with nearly half saying that most customers have not noticed, and the other half saying some have noticed. Diners savor a cohesive digital experience.

2020 221

2020 Mobile Ordering Hotels Food Safety 221

Modern Restaurant Management

JUNE 14, 2020

Department of the Treasury, issued new and revised guidance for the Paycheck Protection Program (PPP). This guidance implements the Paycheck Protection Program Flexibility Act (PPPFA), signed into law by President Trump on June 5, 2020, and expands eligibility for businesses with owners who have past felony convictions. .”

Food Safety 169

Food Safety Kitchen Safety Loyalty Program Online Ordering 169

Modern Restaurant Management

JANUARY 31, 2020

According to a report from Sift: 62 percent are concerned that their interactions with QSRs will lead to some type of fraud, whether it’s stolen payment information, account takeover, hijacked loyalty rewards points, or fake reviews. Tripleseat’s Most Booked Venues. ” To access the full report, click here.

2020 192

2020 Loyalty Program Point of Sale 2019 192

Modern Restaurant Management

OCTOBER 15, 2019

They will also provide a superior service experience to their guests, which ultimately is what wins the restaurant market share battle. In today's on-demand world, off-premises capabilities are more important than ever to keep restaurants aligned with the wants and needs of its customers. Best Foodie Cities in America.

2019 84

2019 Point of Sale Small Business Consumer Goods 84