Casual Employee Relations Point of Sale Recruiting 
Modern Restaurant Management
AUGUST 2, 2024
Restaurant leaders representing nearly 3,700 QSR, fast casual, casual dining, and fine dining locations shared 2024’s top challenges and opportunities alongside plans for investment in back-of-house technology, increased sales, and team training, benefits, and support.
Black Box Intelligence
SEPTEMBER 21, 2021
Quick-service and fast casual restaurants fall under the limited-service umbrella. Fine dining, upscale, casual family dining and casual dining restaurants fall under this category. Many are pointing out frustrations with cleanliness and wait times, both of which are indicators of teams being stretched thin.
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Restaurant365
JUNE 17, 2020
Your payroll is the process of calculating and distributing wages to your employees. The restaurant industry faces a lot of industry-specific regulations on payroll, with laws regulating hourly employee scheduling and tipped wage workers, as well as compliance with the Affordable Care Act regarding seasonal and variable hour employees.
Black Box Intelligence
OCTOBER 25, 2021
Pandemic-related issues continue to be the dominant factors driving restaurant customer satisfaction trends. Casual dining is also trending?about Off-premise Sales and Restaurant Customer Satisfaction. Despite the steadiness of off-premise sales, it’s tied to lower satisfaction. the week of Labor Day.?
Restaurant365
JULY 8, 2021
But while off-premise demand has grown, in-person sales are coming back as more regions open up again. For restaurant owners and operators, how do you balance between maintaining off-premise business and rebuilding in-restaurant sales—at the same time? However, in the era of social distancing, these burgeoning trends took off.
Mad Mobile
JUNE 26, 2024
In fact, according to the Harvard Business Review , recruiting new guests can cost up to 25 times more than repeat visitors. Customer retention Since the restaurant industry includes tons of variation–fine dining, fast-casual, quick-service, and so on–it’s hard to pin down average customer retention rates.
Modern Restaurant Management
JANUARY 15, 2020
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. Same-store sales growth was -2.1
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