Remove Casual Remove Loyalty Program Remove Point of Sale Remove Recruiting
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The 3 Rs of Loyalty Programs for Restaurant Operators

Mad Mobile

Customer loyalty is essential to running a successful business. In fact, according to the Harvard Business Review , recruiting new guests can cost up to 25 times more than repeat visitors. A strong customer loyalty program should utilize the three Rs: Rewards, relevance, and recognition.

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NCR Reveals 2022 Hospitality Trends and Predictions

Modern Restaurant Management

While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Restaurants juggle multiple operations simultaneously on any given day, from tracking sales to planning logistics and maximizing the customer experience.

2022 189
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MRM Research Roundup: Super Bowl and Valentine’s Day 2024 Edition

Modern Restaurant Management

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. Pizza Ordering Predictions HungerRush released the results of a national dining survey on 2024 pizza ordering predictions for The Big Game (February 11) and National Pizza Day (February 9).

2024 196
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Turning Restaurant Staffing Challenges Into Opportunities

Modern Restaurant Management

Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. A good starting point for addressing many issues is use of a manager’s log. A recent article in The New York Times cited a 5.7-percent In chaotic times, clear and consistent communication can make all the difference.

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Restaurant Management Software: A Comprehensive Roundup

Aaron Allen & Associates

Some of the most popular restaurant management software include tools and features across at least four or five of the following categories: Restaurant Point of Sale. The point of sale system is the nervous system for the restaurant tech stack. That’s where restaurant management software comes in.

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Meeting Off-Premise Demand While Rebuilding In-Restaurant Sales to Boost Profitability

Restaurant365

But while off-premise demand has grown, in-person sales are coming back as more regions open up again. For restaurant owners and operators, how do you balance between maintaining off-premise business and rebuilding in-restaurant sales—at the same time? However, in the era of social distancing, these burgeoning trends took off.

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MRM Plant-Based: Good Food Scorecard and Healthier Hospital Food

Modern Restaurant Management

broadline foodservice sales of plant-based meat have grown 37 percent in the past year. Despite skyrocketing demand for plant-based food across the U.S., 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI).