Modern Restaurant Management

APRIL 10, 2023

The most widely adapted tools this year include new or expanded online ordering, contactless payments, QR code ordering and new POS and restaurant management systems. Through tracking orders and managing produce, venues can also plan resources and product supply more effectively, reducing waste and saving costs.

Technology 194

Technology Customer Service Online Ordering Hospitality 194

Modern Restaurant Management

MARCH 29, 2024

With rising salaries, inflation, and higher crime rates, it's clear that we need to adapt and innovate to thrive in this ever-changing landscape. Embracing Innovation Spring cleaning isn't just about tidying up; it's about reimagining your business for the future.

Online Ordering 110

Online Ordering Innovation Customer Service Events 110

Modern Restaurant Management

FEBRUARY 7, 2024

This is where innovative technology steps in, offering a silver lining. Online ordering, kiosks, QR codes and social media platforms like TikTok are not just tools but gateways for Gen Z to discover and share authentic dining spots that might otherwise remain unsung heroes of the culinary world.

Social Media 197

Social Media Customer Experience Influencer Dine-in 197

Aaron Allen & Associates

AUGUST 15, 2023

We are seeing that the HORECA Middle East industry (Hotels, Restaurants, and Catering) continues to grow but in different ways, and operators are having a hard time identifying where the opportunities are. Hotel sales grew 23% over 2022, and Restaurants & Cafés grew by 17%. The KSA is no exception.

Hotels 52

Hotels Catering Tourism 2023 52

Modern Restaurant Management

JANUARY 31, 2024

full service restaurants surveyed plan to introduce catering services. Not to mention, operators are still seeing positive gains from things like online ordering and loyalty tech. Ninety-four percent of operators are planning some form of expansion and more than half of the 600 U.S

2024 203

2024 Online Ordering Website Management 2023 203

Modern Restaurant Management

APRIL 1, 2020

Although we are not having guests eat in our dining rooms, Teriyaki Madness is utilizing technology to combat the fallout through an emphasis on pickup and delivery, innovative curbside service and social media promotions across its website and mobile app. Because patrons are not able to dine out, call-ahead orders have increased.

Technology 189

Technology Healthcare Social Media Mobile Ordering 189

SpotOn

MAY 13, 2024

  From crafting a summer menu that celebrates seasonal ingredients to offering cool beverages can enhance customer loyalty, adapting to the busy season with innovative menu ideas and online ordering can set your restaurant apart. Optimize your tech Set up an online reservation system to handle more customers smoothly.

Seasonal Menu 98

Seasonal Menu Outdoor Email Marketing Loyalty Program 98

Modern Restaurant Management

JANUARY 19, 2021

But, along the boulevard of online ordering, new locations are built with a handful of pixels, not a truckload of bricks. Finally, find a place to cook and start filling orders, often alongside tickets from a traditional front-of-house. New idea, online menu, real food. Welcome to the age of virtual restaurants.

Front of House 212

Front of House Online Ordering Food Order Small Business 212

Modern Restaurant Management

JANUARY 3, 2024

Additionally, it means enacting ways to incentivize guests to order from a brand’s direct ordering channels, with offers like exclusive items and pricing, to drive in-house digital sales and therefore retain owned guest data. – Noah Glass, Founder & CEO, Olo Looking ahead to 2024, we anticipate more change.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Modern Restaurant Management

NOVEMBER 15, 2023

households eating out or ordering food more frequently, according to a TransUnion report that details consumer attitudes and behaviors when engaging with QSRs. For more than half of consumers (58 percent), that amounts to dining out or ordering once or twice per week and spending less than $150 per week.

Loyalty Program 110

Loyalty Program Mobile Ordering Website Management Online Ordering 110

Modern Restaurant Management

AUGUST 18, 2020

At the beginning of the pandemic, Paul Dioguardi, owner of Colorado-based Hickory House Ribs, realized there was only so much he could do with the amount of available restaurant tables so he decided to focus on growing the catering side of the business. His updated marketing strategy included new wrapping for their catering van.

Marketing 197

Marketing Front of House Back of House Food Truck 197

SpotOn

JULY 22, 2024

It's what makes the restaurant industry such a vibrant, innovative space. Menu style At a casual dining restaurant, you can usually expect a more diverse menu that caters to many different tastes. A night out at a casual restaurant costs around $15 per person, according to Restaurant Business Online.

Fine Dining 98

Fine Dining Casual Fast Casual Dine-in 98

Squirrel Systems

FEBRUARY 16, 2024

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. Restaurants that spotlight these offerings emphasize their commitment to reducing carbon footprints and supporting local economies.

2024 52

2024 Technology Menu Mobile Ordering 52

Modern Restaurant Management

JULY 28, 2021

An increase in orders necessitates an increased focus on fast delivery and accuracy. Restaurant operators have access to part-time workers to manage peak load; and to maximize revenue and increase the number of orders served, they can move employees between food prep, food service and food delivery.

Mobile Ordering 197

Mobile Ordering Online Ordering Customer Experience Retail 197

Modern Restaurant Management

FEBRUARY 25, 2021

Restaurateurs who are able to innovate their offerings and cater to both delivery and in-person needs will be in the opportune position to survive this moment of despair in the industry. First, a pivot to e-commerce sales helped to facilitate online orders, deliveries, and curbside pick-up. Dining in the Post-COVID Era.

Guest Recovery 178

Guest Recovery Online Ordering Point of Sale Retail 178

Modern Restaurant Management

APRIL 5, 2022

As per a recently published report by Future Market insights, the Takeaway and Delivery Food market is going to witness accelerated demand in the coming years with online food platforms. As restaurants shuttered across the world due to the pandemic in 2020, deliveries and takeout orders soared.

Online Ordering 196

Online Ordering Point of Sale Website Management Inventory 196

The Restaurant Group

DECEMBER 3, 2020

Key Restaurant Industry Takeaways for 2020 – Challenges and Innovations. The restaurant industry’s ingrained innovation, drive, and resiliency has shined through in the many ways owners, workers, and consumers have adapted to this new reality. Online Ordering, Delivery, and Curbside. Creativity in Offerings.

2020 78

2020 Online Ordering Fine Dining Food Safety 78

Modern Restaurant Management

DECEMBER 15, 2020

They expect digital ordering options, on-demand choices and services that cater to their online lifestyle. Drive-Thrus Ripe for Innovation. For example, when customers enter a chain’s drive-thru, their vehicle or license plate can be automatically linked with their persona and ordering preferences.

Guest Recovery 175

Guest Recovery Mobile Ordering 2025 Customer Experience 175

SpotOn

APRIL 10, 2024

They realized catering could be a fruitful side hustle. Parties and catering have their own logistical challenges and going whole hog on a counter-service restaurant is its own beast.  From their food and beverage program to ordering progress and customer outreach, technology has had a profound impact on CCK.

Email Marketing 52

Email Marketing Online Ordering Travel Events 52

Modern Restaurant Management

NOVEMBER 13, 2023

99 cents, and are added to orders that exceed a minimum cost. By instituting these fees, point-of-sale companies are undermining restaurant profits every time a customer places an online order. Unfortunately, these fees discourage customers from ordering in the first place. Have you looked at ordering food online lately?

Point of Sale 123

Point of Sale POS Back of House Customer Service 123

Modern Restaurant Management

MAY 18, 2020

launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. Seeking opportunities to create new, lasting rituals to signal safety, to claim new spaces and to innovate. Upserve is offering its Virtual POS and Online Ordering tools for free for 12 months to any restaurant. No point of sale?

Front of House 208

Front of House Back of House Online Ordering Kitchen Safety 208

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

7 Shifts

JUNE 20, 2022

It is typically used by restaurants, caterers, and food trucks. For example, a brand may prepare a bulk of their ingredients in a commissary kitchen, and assemble to order in a ghost kitchen. Hungry House has a built-out space that takes walk-up orders, has a counter, and even a sign. “We Kitchen Pods. says Shawn Walchef.

Front of House 435

Front of House Food Truck Back of House Social Media 435

Modern Restaurant Management

FEBRUARY 2, 2021

The need for contactless delivery has spurred the use of digital check points – Consumers are more comfortable placing their orders through mobile apps, voice ordering, digital menu and kiosks; giving tech-savvy restaurants an edge in the race for information data. Rapid Innovation Is Critical for QSR Growth.

Mobile Ordering 116

Mobile Ordering Point of Sale Customer Service Loyalty Program 116

Modern Restaurant Management

DECEMBER 3, 2020

It’s clear to us she is someone who can help us grow and innovate and make sure we are making decisions to keep us relevant 10 years from now.” ezCater announced the launch of Subway's new online catering platform as part of the sandwich chain's overall focus to create even greater digital convenience for guests.

Franchising 165

Franchising Franchise Catering Online Ordering 165

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Future Food

JUNE 27, 2023

The internal communities of our workplaces and assets can look out and connect with visitors and communities with a fine-grained F&B retail strategy to meet the needs of occupants and visitors with a diverse range of food and beverage options, catering to different tastes, dietary preferences, and cultural backgrounds.

Hospitality 78

Hospitality Food Mobile Ordering Beverage 78

The Restaurant Group

NOVEMBER 8, 2021

Instead of eating out, the entire world shifted to take-away and food deliveries, making it necessary for restaurants to adjust their capacity to cater to this growing consumer segment [ 1 ]. Alongside the typical sit-in-your-car and order drive-thru, walk-in customers now have separate designated areas to place and collect orders.

2022 78

2022 Food Supply Innovation Sustainability 78

OneDine

JANUARY 9, 2024

With the onset of 2024, there’s no better time for restaurateurs to embrace innovative technological advancements to streamline operations, enhance customer experiences, and stay ahead in a competitive market. In 2024, we can expect a surge in the use of QR codes for menu browsing, ordering, and payment processing.

2024 52

2024 Technology Customer Experience Customer Service 52

Modern Restaurant Management

MAY 31, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on summer restaurant employment, indecisiveness ordering, online ordering trends, and the world's best cities for food. percent stating these hikes have changed their ordering decisions.

Online Ordering 156

Online Ordering Ordering Hiring 2024 156

Open for Business

NOVEMBER 21, 2022

Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. It may sound jarring at first, but many aspects of online ordering and payment allow hospitality professionals to have fewer but better interactions with guests. QR codes are here to stay.

Technology 147

Technology Front of House Back of House Online Ordering 147

Apicbase

OCTOBER 25, 2024

Chris Conaghan Business Manager at Heavenly Desserts Executive chefs , working closely with development chefs, are responsible for keeping recipe specs and menu details up-to-date while maintaining the culinary vision, fostering innovation, and ensuring operational efficiency. You update your app, online menus, and order kiosks—all in one go.

Menu 52

Menu Management Management Allergens 52

ChowNow

JUNE 27, 2024

It fosters a sense of ownership among employees and surfaces innovative solutions to reduce costs. Similarly, inventory management software can track your stock levels and help predict demand, reducing the likelihood of over-ordering and waste. Consider offering meal kits, catering services, cooking classes, or branded merchandise.

Webinar 88

Webinar Point of Sale Restaurant Law Equipment 88

Clover - Restaurants

JULY 5, 2024

They include a variety of formats such as fast food restaurants, food trucks, and smoothie bars, each catering to specific consumer needs with a focus on quick preparation and minimal wait times. They typically cater to those looking for a comfortable, seated dining experience without breaking the bank.

2024 52

2024 Food Truck Fast Casual Fine Dining 52

7 Shifts

NOVEMBER 9, 2022

When done right, email marketing works wonders—you stay top of mind and increase order values. Increase online orders? If you're catering to young customers looking to make the most of the weekend, use words and visuals that carry a “ seize the day” vibe. One way to keep customers coming back? A great email newsletter.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Modern Restaurant Management

FEBRUARY 17, 2020

Yelp introduced Yelp Store Visits (YSV) to measure how online activity on Yelp drives physical store foot traffic, and launched Showcase Ads, a new video-centric format that allows national marketers to feature in-season promotions and to tell their brand story more effectively. ” Addressing Enterprise Advertisers’ Unique Needs.

Sports 153

Sports Point of Sale Customer Experience Entertainment 153

Modern Restaurant Management

FEBRUARY 4, 2020

Under Allen’s leadership, this C-suite team has been instrumental in implementing a multi-faceted transformation plan designed to ensure long-term sustainability, enhance brand relevance, accelerate innovation, improve guest satisfaction, increase overall profitability and create a clear growth plan to propel the company forward.

Online Ordering 122

Online Ordering Hospitality Leadership Design 122