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Make sure that the team knows what to recommend for common dietaryrestrictions such as gluten-free, vegetarian, or vegan. Can they comp a customer’s meal, offer a coupon or gift certificate, free dessert? Make sure that your employees know what solutions are available and when to offer them.
What would you do if a customer tried to use an expired coupon or special offer? How do you handle special dietary requests or food allergies? What would you do if a customer tried to use an expired coupon or special offer? Tools help ensure no detail is missed, especially with special requests or dietaryrestrictions.
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