Remove Coaching Remove Guest Recovery Remove Reference
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THE MISUNDERSTOOD CHEF

Culinary Cues

When the menu is not their own then they are left with all the responsibility for the guest and employee experience and very little authority to set the stage for success. It is a juxtaposition that is nearly impossible to manage. To the owner/operator there are two things that define success: customer satisfaction and profit.

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Finish strong: Year-end QSR restaurant planning for HR, payroll & operations

Rocket Fuel

Restaurant managers and area coaches should schedule times to discuss benefits directly with their teams. By reviewing guest comments from the past year, operations can spot trends and identify areas for enhancement. Now is an ideal time to review and optimize these processes, considering guest and driver experiences.

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MRM Franchise Feed: Tropical in Colorado and The Halal Guys New App

Modern Restaurant Management

“In addition to our growth and brand milestones so far this year, we have more in the pipeline in new and existing markets to increase the experience for both guests and franchisees. At the same time, we’re excited about creating a new generation of Subway guests!” ” Perfectly Designed Pizza Hut.

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