Modern Restaurant Management

JULY 23, 2021

This year, 42 percent of restaurant brands plan to invest in customer loyalty programs. As consumer adoption continues to grow, restaurants can look to three key mobile marketing strategies to increase visits and drive loyalty and engagement across mobile. Restaurants must make loyalty programs accessible and convenient.

Loyalty Program 223

Loyalty Program Mobile Ordering Download Email Marketing 223

Modern Restaurant Management

MAY 20, 2022

" Boyce explained TMAD's loyalty program has a lot of data and that loyalty guests spend 16-19 percent more than non-loyalty guests. "In "In Q1, we made it a priority for our shops to get as many customers to download our app as possible. times in the same time period."

Email Marketing 189

Email Marketing Loyalty Program Point of Sale Download 189

Modern Restaurant Management

MARCH 1, 2022

“As QSRs make it increasingly easier to order off-premise with the rollouts of mobile applications and loyalty programs, they provide a convenience to customers that may take the sting out of higher prices,” said Acerra. Delivering that level of convenience will win brand loyalty.” App downloads remain strong.

Loyalty Program 183

Loyalty Program Mobile Ordering Download Food Order 183

Sling

MAY 9, 2021

One of the best ways to keep customers coming back to sample your fare is to implement restaurant loyalty programs into your workflow. In this article, the restaurant-management experts at Sling discuss some of the best ideas and give you tips for making your restaurant loyalty program great. What Is Customer Loyalty?

Loyalty Program 78

Loyalty Program FOH Customer Service Website Management 78

Modern Restaurant Management

SEPTEMBER 16, 2021

Near field communication (NFC) technology then captures information from the card or device and continues processing the payment. NFC tech uses a radio frequency that allows it to communicate with the restaurant’s POS system. Improved Customer Loyalty Programs. Cons of Touchless Payments.

Loyalty Program 186

Loyalty Program Customer Experience Customer Service Technology 186

7 Shifts

AUGUST 18, 2024

Funding : Options include family and friends, the bank, and outside investors Restaurant Business Plan Template Start creating you restaurant business plan with our free PDF template Download now 3. Another option is to look into government programs that might offer financial assistance for small businesses. It's completely pain-free.

Bar 370

Bar License Email Marketing Customer Service 370

Modern Restaurant Management

DECEMBER 28, 2020

With fewer front-line staff available for customer interactions we’re bound to see digital signage utilized to communicate instructions and order status as well. With technology at the forefront of restaurant operations, we think there will be an increase in branded mobile apps along with a rise in loyalty programs.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

7 Shifts

MARCH 10, 2022

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. Team Communication. Most managers are familiar (and frustrated) with traditional paper scheduling techniques.

Management 195

Management Management Operations Point of Sale 195

Cheetah

SEPTEMBER 1, 2020

The more time they spend on your website, the more opportunities you have to communicate your messaging to them. Updated menu Whether you recently gave your menu a drastic makeover or simply added new items, it’s important to communicate those changes to customers. Here are some ways to achieve that.

Online Ordering 148

Online Ordering Social Media Website Management Download 148

7 Shifts

NOVEMBER 1, 2022

Download now. Download now. What to use it for: Communicating with existing customers, event promotion, and acquiring new customers. Loyalty programs. Customer loyalty programs can be simple cards, or you can take the gamification aspect further with digital 'point scoring' for every dollar spent.

Seating 221

Seating Email Marketing Marketing SEO 221

Focus POS

JANUARY 15, 2020

Integrated solutions like kitchen management systems, marketing tools, and loyalty programs should also be considered when calculating ROI, since these boost sales and efficiency. Learn more by downloading our ebook, How to Calculate Your Restaurant’s ROI from a POS Deployment. . Theft and Shrinkage.

POS 151

POS Front of House Inventory Loyalty Program 151

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 196

2021 Coupons Loyalty Program Fast Casual 196

Modern Restaurant Management

APRIL 14, 2020

In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Modern Restaurant Management

AUGUST 19, 2020

PopID accounts also tie to loyalty programs for automatic credit with every purchase. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. They both went through a management training program.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Focus POS

SEPTEMBER 10, 2020

It can increase mobility within your restaurant, and more importantly, improve communication between systems and staff. Download our free ebook: 4 New Must-Have Technologies for Your Restaurant. Loyalty program. In a restaurant environment, customer loyalty is everything. Cloud-based POS is especially important.

POS 97

POS Loyalty Program Email Marketing Mobile Ordering 97

Modern Restaurant Management

JANUARY 12, 2022

But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands. Download the Restaurant Trends for 2022 report for more details. Personalized communications aren’t creepy, they’re expected.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

JULY 7, 2020

Small Business Administration and Treasury Department released detailed loan-level data regarding the loans made under the Paycheck Protection Program (PPP). “We are particularly pleased that 27 percent of the program’s reach in low and moderate income communities which is in proportion to percentage of population in these areas.

Mobile Ordering 192

Mobile Ordering Restaurant Law Seating Customer Service 192

Modern Restaurant Management

AUGUST 16, 2021

Dinova’s preferred business dining solution has delivered spend visibility, cost savings and an employee rewards program for companies since 2010. ” Download the Paytronix Mid-Year Restaurant Gift Card Sales Report 2021: Gift Card Sales Data in the Recovering Economy. 3) Industry focus on healthcare and pharmaceuticals.

2021 180

2021 Guest Recovery 2019 Point of Sale 180

Modern Restaurant Management

APRIL 20, 2021

. “Hospitality operators should be prepared to meet this demand — both from an operational and technological standpoint — to keep guests safe and provide the types of hospitality experiences that will foster long-term loyalty with customers. Download the full report here. ” Optimism Is Returning.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Restaurant365

JANUARY 7, 2020

However, just as in many other industries, mobile app innovation in communications and engagement is adapting to improve retention of this changing workforce. Enable direct communication. Successful operations depend on solid communication and teamwork between restaurant staff and managers.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

BNG Point of Sale

APRIL 22, 2020

Communicate directly with your kitchen using the handheld POS system’s seamless Back Of House connection capabilities, eliminating the need to signal a server for the check. That’s right, implementing or renovating an existing loyalty program becomes easier than ever with the use of a handheld point of sale system.

POS 86

POS Loyalty Program Point of Sale Mobile Ordering 86

Bingage

JANUARY 29, 2021

This enables communicating with the customer at the individual level and marketing messages to each customer, giving them exactly what they want at the right time. . Increasing repeat customer visits through automated Loyalty Programs. billion in 2017 to reach $25.1 billion annually by 2023! Don’t Miss!!

2021 98

2021 Email Marketing Demo Loyalty Program 98

The Rail

DECEMBER 2, 2024

Today, more than ever, restaurants are turning to custom-built apps to improve convenience, streamline operations, and foster customer loyalty. Building a food delivery app for your restaurant can help you expand your reach, streamline operations, and foster customer loyalty. In-app communication with customers or the admin panel.

Delivery 59

Delivery Loyalty Program Food Food Order 59

Modern Restaurant Management

OCTOBER 22, 2020

Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses. The program’s goal is to create 100 Black-owned franchise restaurants by the end of 2022 and to continue growing that number.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Black Box Intelligence

AUGUST 5, 2021

The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. To understand how your wages and labor costs compare to your competitors, both locally and by restaurant type, download our guide to restaurant benchmarking. .

Recruiting 102

Recruiting 2021 Management Management 102

Lavu

APRIL 8, 2020

From a simple ordering and point-of-sale processing, modules and software can add hospitality efficiencies, mobile/online ordering, loyalty programs, and inventory management. Geo-fencing (limiting to a specific area) of marketing items, like today’s specials, are easily integrated between a POS and a loyalty app. Loyalty Apps.

POS 78

POS Loyalty Program Mobile Ordering Point of Sale 78

Black Box Intelligence

AUGUST 5, 2021

The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. To understand how your wages and labor costs compare to your competitors, both locally and by restaurant type, download our guide to restaurant benchmarking. .

Recruiting 98

Recruiting 2021 Management Management 98

Modern Restaurant Management

SEPTEMBER 1, 2020

As restaurants continue to tackle challenges sparked by the Coronavirus pandemic, operators must not only ensure their venue(s) are following health and safety guidelines to keep guests comfortable, but also deliver exceptional experiences that result in long-term guest loyalty. Leveraging Data to Build Loyalty. Delivery Spending Up.

2020 189

2020 Food Safety Hotels Dine-in 189

Restaurant365

NOVEMBER 26, 2019

Near Field Communication (NFC) payments (i.e., Other guest management data can help you segment your audience, based on their preferences, and customize promotions, loyalty, and gift card programs. Apps can help you promote reward programs using targeted coupons and special deals.

2020 117

2020 Management Management Mobile Ordering 117

Touch Bistro

MAY 26, 2021

And this number only increased during the COVID-19 pandemic – especially for those restaurant brands with a mobile loyalty program. Unlike a mobile app, a progressive web app runs in a browser, which means customers can access it from their phone, tablet, or any other device (without the need to download anything).

Loyalty Program 52

Loyalty Program Customer Experience Download Mobile Ordering 52

Sling

MAY 25, 2022

Unfortunately, building a strong team management program is often easier said than done. However you choose to categorize your team management efforts — as a business responsibility, a manager responsibility, or both — implementing such a program is essential for your continued success. 7) Communicate often.

Leadership 78

Leadership Management Management Loyalty Program 78

Touch Bistro

MAY 26, 2021

Download Now. Download Now. For instance, if you use a restaurant loyalty program like TouchBistro Loyalty , you can create personalized promotions based on past diner behavior. A Cone Communications Millennial CSR Study , for instance, found that 91% of Millennials would switch to a brand affiliated with a cause.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Touch Bistro

JULY 15, 2021

Download Now. This refers to the tone and language you use when communicating with customers. Download Guide. Social media is only growing in popularity, as both a platform for personal expression and a method for businesses to communicate with potential clients. Download Now. Download Now.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Apicbase

NOVEMBER 4, 2022

Apicbase partner Yollty , a loyalty software based in Luxembourg, takes a closer look at the critical areas of digital transformation in hospitality. Using ingredients that you specify, artificial intelligence programs can develop recipes based on globally aggregated data and aid in the R&D phase of menu development. .

Loyalty Program 52

Loyalty Program Hospitality Point of Sale Customer Experience 52

Indoor Media

NOVEMBER 8, 2021

You can then download the generated QR code as an image file to use for your marketing. You can also add a familiar logo to the QR code to visually communicate to customers where to take action. Customer loyalty memberships Using QR Codes with incentives and freebies can help small businesses boost their loyalty programs.

Email Marketing 78

Email Marketing Coupons Healthcare Loyalty Program 78

Sling

AUGUST 9, 2023

Article Updated Date Top 12 Hotel Management Software Solutions for 2023 August 2023 How To Open a Restaurant: A Step-by-Step Guide August 2023 How To Increase Restaurant Profit Margin: A Complete Guide August 2023 Top 10 Medical Scheduling Software Tools for 2023 August 2023 The 16 Best Free Work Schedule Maker Tools In 2023 August 2023 15 Best Employee (..)

Article 78

Article 2023 2022 2021 78

Modern Restaurant Management

MAY 1, 2020

SMG has closely followed the rise of off-premise dining and the impact of COVID-19 on consumer behavior to help restaurants navigate customer experience challenges, protect brand reputation and drive customer loyalty. The full report and methodology can be downloaded at InspirePRGroup.com. Eating 2020. Rely on QSR.

2020 191

2020 Food Safety Fast Casual Guest Recovery 191