7 Shifts

NOVEMBER 3, 2021

This means access to things like: Unauthorized access to POS data. The most important ones for restaurateurs and operators to be aware of are: POS Data. As the tech heart of most restaurants, the POS is the most important thing to lock down to ensure that your restaurant cybersecurity is airtight. More on this below!).

POS 370

POS Audits Loyalty Program Information 370

Cheetah

SEPTEMBER 23, 2020

Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. In this article, we compare 4 of the best reservation systems out there to help you make the right choice for your restaurant. Reading Time: 5 minutes.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

7 Shifts

OCTOBER 9, 2019

That’s why digital marketing is so important. Read on to learn more about creative digital marketing ideas you can get started on today. Integrating your mobile app with your POS takes things a step further by helping you gather more meaningful data and provide exceptional customer service. The graph trend speaks for itself.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

Cheetah

SEPTEMBER 23, 2020

Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. In this article, we compare 4 of the best reservation systems out there to help you make the right choice for your restaurant. Reading Time: 5 minutes.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

Sling

JULY 24, 2023

There is an ever-growing market of specialized software for all of the outside-the-kitchen things restaurateurs have to think about. In addition to scheduling, Sling offers task management and team communication features with notification alerts to keep your entire team on the same page.

2023 78

2023 Management Management Tip Distribution 78

BNG Point of Sale

NOVEMBER 20, 2020

POS systems are devices used by waiters and managers to place orders at tables, online, and communicate them to the kitchen. POS systems also aid your restaurant with online orders, helping customers place orders for pickup or delivery. Online Reservations. What is a restaurant ordering system?

POS 52

POS Ordering Online Ordering Mobile Ordering 52

Kounta

AUGUST 13, 2019

Communicating in person. Here are some tips on what to focus on when communicating with a customer in-person: Non-verbal communication: This includes tone of voice, voice quality, eye contact when talking (a big one!), Where people often go wrong is communicating one thing verbally, and another non-verbally.

Communication 49

Communication Hospitality Email Marketing Social Media 49

Open for Business

OCTOBER 20, 2023

Quick links Market research and business plan Location and layout Budgeting and costs Licenses and legal requirements Creating the menu Staffing Technology and systems Marketing and branding Opening your restaurant Market research and business plan Market research and crafting a solid business plan are foundational steps in opening a restaurant.

License 78

License Email Marketing Seasonal Menu Front of House 78

The Rail

MARCH 27, 2024

A thorough competitor analysis for restaurant businesses may include access to the following data: Operations Menu items and pricing Marketing methods Customer reviews In each area, data can help you to see what’s working for these other businesses that you can learn from. This helps to build customer loyalty and retention.

Email Marketing 52

Email Marketing Point of Sale 2024 Seasonal Menu 52

7 Shifts

DECEMBER 18, 2023

This keeps information from getting lost in the text and email shuffle. It also gets rid of those frustrating sticky notes all over your POS. Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Management log books also cut down on confusion.

Management 397

Management Management Email Marketing Point of Sale 397

The Food Corridor

MAY 7, 2020

Artisan producers, bakers, and caterers are also struggling with events and farmer’s markets not taking place, so many are looking to online channels and setting up ecommerce stores to sell their products. Whatever you decide to do, the first step is to activate communication channels with your customers to let them know what’s going on.

Delivery 98

Delivery Food Online Ordering Email Marketing 98

Touch Bistro

MAY 26, 2021

A mobile POS that you can take tableside to capture customer orders. . A mobile, tablet-based POS streamlines the order process because it allows servers to take orders tableside and send them directly to the kitchen. A restaurant reservations system that helps you fill tables in advance. Marketing and Promotions.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Open for Business

JUNE 15, 2023

Why empathy is important in restaurants Cultivating empathy—and other soft skills like communication, attention to detail, and taking initiative—helps employees deliver outstanding hospitality that makes guests feel heard and valued. This communication technique goes beyond hearing what another person has to say. Credit: Getty Images.

Hospitality 78

Hospitality Loyalty Program Communication Training 78

Lavu

MARCH 6, 2020

At the heart of restaurant technology for marketing is customer analytics. The three important aspects of improving customer service include customer engagement, digital marketing channels, and customer relationship management (CRM) integration. . Email marketing or reaching out to customers via email.

Technology 78

Technology Marketing Loyalty Program Social Media 78

7 Shifts

DECEMBER 18, 2023

This keeps information from getting lost in the text and email shuffle. It also gets rid of those frustrating sticky notes all over your POS. Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Management log books also cut down on confusion.

Management 195

Management Management Email Marketing Point of Sale 195

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. It's arguably the go-to platform for diners looking to make a reservation.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. It's arguably the go-to platform for diners looking to make a reservation.

Operations 352

Operations Management Management Mobile Ordering 352

Deliverect

NOVEMBER 9, 2020

In a growing market in which probably half or more of the population aged 18 to 36 is already using food delivery apps - and in which many users have installed not one, but several of these apps - it is crucial for restaurants not only to be present in the main ones, but also to get the most out of them. POS integration.

Mobile Ordering 78

Mobile Ordering Customer Service Point of Sale Delivery 78

Deliverect

NOVEMBER 9, 2020

In a growing market in which probably half or more of the population aged 18 to 36 is already using food delivery apps - and in which many users have installed not one, but several of these apps - it is crucial for restaurants not only to be present in the main ones, but also to get the most out of them. POS integration.

Mobile Ordering 78

Mobile Ordering Customer Service Point of Sale Delivery 78

Restaurant365

DECEMBER 17, 2019

Marketing costs are also variable and controllable. From your point of sales (POS) system, which manages all of your sales, to your restaurant management software , which includes tools like inventory management and employee scheduling , your restaurant technology is a set of tools to help your business succeed. Marketing Costs.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

Single Platform

DECEMBER 18, 2018

Restaurant SaaS products can help you automate tasks such as scheduling, point-of-sale (POS), and marketing. Accounting, inventory, scheduling, planning, marketing, and more are necessary tasks to make a restaurant successful. Employees can receive alerts via text, messaging, or email.

Management 36

Management Management Point of Sale Email Marketing 36

Restaurant365

JULY 24, 2020

market for online food delivery. According to Statista, a provider of market and consumer data, the market for online food delivery in the U.S. Revenue is expected to show an annual growth rate (CAGR 2020-2024) of 5.1%, resulting in a projected market volume of $32,325m by 2024. Market Your New Channel.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Touch Bistro

MAY 26, 2021

This means that whether they want to purchase a digital gift card, access your restaurant loyalty program , find your reservations platform, or browse your online menu , all that and more can be done directly through your web app, at any time (even outside of your venue). Seamless Communication With Customers. Boost Sales.

Loyalty Program 52

Loyalty Program Customer Experience Download Mobile Ordering 52

7 Shifts

MARCH 10, 2022

Reservation software keeps your hosts organized, review sites provide you with actionable feedback on your performance, and staff management software keeps your team in sync with auto scheduling. Team Communication. It's arguably the go-to platform for diners looking to make a reservation. Try 7shifts for Free. Apple | Android.

Management 195

Management Management Operations Point of Sale 195

Single Platform

DECEMBER 18, 2018

Restaurant SaaS products can help you automate tasks such as scheduling, point-of-sale (POS), and marketing. Accounting, inventory, scheduling, planning, marketing, and more are necessary tasks to make a restaurant successful. Employees can receive alerts via text, messaging, or email.

Management 28

Management Management Point of Sale Email Marketing 28

7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. A wide-ranging industry report from Toast included a section on restaurant technology trends, noting that 82% of restaurants were using a POS, followed by 56% using payroll software.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Touch Bistro

JULY 9, 2021

Restaurant reservation systems have become essential to running a successful restaurant. Restaurant reservation systems are specifically designed to help to automate the tedious process of taking and managing bookings. However, not all restaurant reservation systems are created equal. TouchBistro Reservations.

Reservations 52

Reservations 2021 Website Management POS 52

7 Shifts

MARCH 16, 2022

You should also have a clearly communicated format for when raise discussions will be held, how much employees can expect to earn, and what promotion timelines look like. Communicate Company Goals and Values. For example, team communication software ensures employees can communicate with you and with each other in one central app.

Front of House 370

Front of House Back of House Communication Customer Service 370

Modern Restaurant Management

JULY 1, 2021

As more Americans become vaccinated, a rapid resurgence of diners are clamoring for reservations at restaurants across the country. Operators can also use SMS messaging to seamlessly communicate with diners about wait times and health and safety measures, provide more details about the experience, and offer personalized perks to guests.

Dietary Restrictions 177

Dietary Restrictions Email Marketing Customer Experience Mobile Ordering 177

Lavu

MARCH 11, 2020

From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Whether you are looking for effective inventory management software or just a POS system for your business, restaurant management software is something you cannot afford to miss.

Management 78

Management Management Cash Management Mobile Ordering 78

Touch Bistro

JULY 15, 2021

The restaurant industry is a competitive space, and you need unique restaurant marketing ideas if you want your venue to stand out. The challenge is, restaurant marketing and promotions can take many forms, and not every strategy will resonate with every diner. The Ultimate Guide to Restaurant Marketing. Download Now.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Open for Business

MARCH 1, 2023

If a restaurant uses a POS system , a cashier will need to know how to use it. Top three skills needed: Good with numbers Computer literacy Good customer service Communications manager job description Not every restaurant will require a communications person. If the guest has a reservation, the host will check them in.

Fast Casual 78

Fast Casual Cash Management Front of House Fine Dining 78

Apicbase

FEBRUARY 29, 2024

85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. The global foodservice market size reached $2,989.5 IMARC Group , 2023) A more optimistic forecast estimates a market size of $5,423.59 The global foodservice market size reached $2,989.5

2024 52

2024 Operations 2023 Loyalty Program 52

SpotOn

SEPTEMBER 20, 2024

Plus, they know how to market them and attract customers.  We sent monthly email newsletters to existing customers, ran weekend brunch specials, and started offering new menus. We sent monthly email newsletters to existing customers, ran weekend brunch specials, and started offering new menus.

Loyalty Program 52

Loyalty Program Online Ordering Point of Sale Customer Service 52

Apicbase

FEBRUARY 8, 2024

Menu Planning Menu planning is an ongoing process that ideally considers seasonal changes in ingredient availability and cost, market trends, and changing consumer preferences. It also helps communicate effectively between stores to share best practices and improve overall performance.

Definition 52

Definition Operations Management Management 52

Touch Bistro

APRIL 18, 2021

Better yet, implement a digital waitlist through your reservation software or standalone app so that customers can wait to be seated from the safety of their cars, or away from the queue. Switch communal condiment bottles out for single-serving packets, or pour them into condiment cups and give them to customers on request.

Outdoor 52

Outdoor Kitchen Safety Food Safety Seating 52

Modern Restaurant Management

OCTOBER 29, 2020

Lunchbox will also focus on acquiring top-tier talent and invest in further development on its platform and expand to new markets. We believe that restaurants, and the people who eat there, are at the core of their local communities and cultures. Personalizing marketing communications towards guest preferences and behavior.

Online Ordering 143

Online Ordering Customer Service Seasonal Menu Food Order 143