The Restaurant Times

AUGUST 29, 2020

Communicate About Your Restaurant Reopening. Now that your restaurant is ready to reopen for dine-in services, communicate the message to your customers. Post “reopening soon” social media messages and updated hours of operations to your online channels. Communicate The New Safety Precautions With Customers .

Marketing 105

Marketing Social Media Email Marketing Loyalty Program 105

7 Shifts

JANUARY 31, 2024

Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. Chances are, it's balancing the scheduling requests of dozens of employees each week. Check employee schedules to ensure plans match reality.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

MARCH 10, 2020

The National Restaurant Association remains on top of the issue providing updates and resources including a fact sheet and a webpage with an FAQ, industry guidance, and food safety guidelines provided by ServeSafe to address increasing questions about COVID-19. We ensure food safety. Eat healthier.” Cash is dirty.

Kitchen Safety 206

Kitchen Safety Food Safety Cash Management Food Supply 206

Modern Restaurant Management

DECEMBER 28, 2020

The younger generations don’t just want great food, they expect memorable experiences. A lot of retailers rushed to market in response to COVID-19 to provide mobile experiences that prioritized safety and contactless interactions. Safety is paramount: Gone are the days of buffet style displays and bulk serving.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Ken Burgin

JUNE 6, 2023

I love using ChatGPT to develop training activities and materials for restaurant and cafe employees. This is using the Chat in ChatGPT PROMPT: Act as an experienced restaurant trainer who is using ChatGPT to develop content and training activities for restaurant employees.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Modern Restaurant Management

JANUARY 8, 2024

– Jaime Bettencourt, SVP of Revenue Growth & Brand Strategy, Mood Media Over the coming years, we can expect technology to play an increasingly pivotal role in the restaurant industry. Whether it is on social channels, more traditional media or with creative promotions brands have realized that FUN can be SERIOUS business.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Bingage

APRIL 5, 2020

Related Read: Factors that impact a restaurant success. Related Read: Important Restaurant industry stats (updated). We all know that the outbreak of COVID-19 and its effects will impact all businesses, including the hard-working owners, farmers, operators, online delivery services, staff, and simply on everyone in the food industry.

Marketing 95

Marketing Social Media Employee Relations Email Marketing 95

Modern Restaurant Management

JUNE 16, 2020

For example, the L&L Colorado Springs, Colorado location used a small wagon attached to a remote-controlled car to bring food from the store to the parking lot during curbside delivery, top photo. The franchisees were community forward as well. Each Friday, L&L’s social media platforms showcase Acts of Aloha.

Franchise 147

Franchise Franchising Leadership Food Safety 147

EATER

MAY 22, 2020

Whole Foods photo, Brooks Kraft LLC/Corbis via Getty Images; illustrations, zuperia /Shutterstock. The risk is real: Dozens of supermarket workers have already died of COVID-19; this week, Randy Narvaez, a longtime employee at the Kroger-owned King Scoopers, in Denver, became the latest casualty of the crisis.

Employee Relations 145

Employee Relations Food Safety Website Management Social Media 145

Next Restaurants

JANUARY 27, 2021

Communicating online and making sure your patrons know your hours, offers, policies, procedures and more can keep things going strong even if you’re only offering takeout orders. Share Health & Safety Measures. The health and safety of both your employees and your customers have taken center stage.

Marketing 113

Marketing Email Marketing Online Ordering Social Media 113

Restaurant365

AUGUST 19, 2020

Successful restaurant owners and operators don’t just provide great food. For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. How are you communicating with your potential new hires? Design an employee onboarding process.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Modern Restaurant Management

AUGUST 17, 2020

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. "But while consumers are anxious to get back out there to eat, they come with new expectations on everything from menus to the technology used to increase safety.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Hot Schedules

APRIL 24, 2020

Communication best practices that can help you stay connected to your team, regardless of their employment status. A staggering eight million restaurant employees are out of work as of April 15. Sixty-seven percent of restaurants furloughed their employees and 22% conducted layoffs. Connecting With Your Team During COVID.

Kitchen Safety 88

Kitchen Safety Mobile Ordering Employee Relations Email Marketing 88

Modern Restaurant Management

DECEMBER 21, 2020

We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe. Lesson #1: Multiple factors are leading to businesses increasingly communicating via messaging – with both customers and employees.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Restaurant365

JULY 24, 2020

Increased demand for food delivery had already boosted the growth of ghost kitchens, and the COVID-19 pandemic has escalated both the popularity and profitability of the model. Ghost kitchens cut the cost of real estate and labor by reducing the restaurant model to accommodate off-premise food sales. market for online food delivery.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Modern Restaurant Management

OCTOBER 4, 2021

The findings have offered insight into consumer expectations to support restaurant brands as they work to navigate ongoing operating, social, and economic shifts over the past year and a half. Loyalty programs are most popular for fast food. Consumers are snagging deals on social media. Wait time remains a problem.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Hot Schedules

APRIL 10, 2020

Being present in delivery partner marketplaces, having a functional website with online ordering, and a solid social media game are keys to success not only in the current situation but also with today’s consumer. ServSafe is offering a free Food Handler course and some additional training for take-out and delivery best practices.

Food Safety 88

Food Safety Guest Recovery Employee Relations Social Media 88

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. ” The gift of food. During November, the percentage of restaurant food online mentions and reviews that was classified as positive grew by 7.0

2020 167

2020 Point of Sale Consumer Goods Seasonal Menu 167

Restaurant365

AUGUST 21, 2020

Successful restaurant owners and operators don’t just provide great food. For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. How are you communicating with your potential new hires? Design an employee onboarding process.

Blog 78

Blog Restaurant Law Recruiting Employee Relations 78

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. Food Industry Faces Consumer Pressures.

2020 192

2020 Influencer Point of Sale Food Safety 192

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Ken Burgin

JULY 25, 2023

Make sure to take photos and share on your social media channels. Charades: Play a quick game of charades, but use restaurant-related phrases or words, like ‘bill splitting’, ‘reserving a table’, or ‘spilled drink’ This lightens the mood while subtly reinforcing important terms.

Training 60

Training Kitchen Safety Front of House Food Safety 60

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 178

2021 Retail Loyalty Program Online Ordering 178

Modern Restaurant Management

NOVEMBER 2, 2023

Alongside wild stories detailing how foodborne illnesses can happen, Shaw offers practical solutions to avoid food safety breaches. Shaw is a food safety specialist, podcaster, founder of Savvy Food Safety, co-founder of My Trusted Source, and an entrepreneur, author, and speaker who spent 30+ years working in the foodservice industry.

Kitchen Safety 189

Kitchen Safety Food Safety Allergens Employee Relations 189

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Modern Restaurant Management

AUGUST 5, 2020

General Mills Foodservice' s Neighborhood to Nation Restaurant Recipe Contest will award $100,000 to restaurants and food trucks nationwide. The Neighborhood to Nation Recipe Contest is open to foodservice operators, chefs and line cooks who develop recipes for menu items served at independent, commercial restaurants or food trucks.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

JUNE 8, 2020

Common sanitation precautions being taken include lowered occupancy limits, mask requirements, and in-house social distancing. Safety ordinances can vary widely by city, county, and sate. Your safety and sanitation policies should be in alignment with the latest FDA , CDC , state, and local policies regarding COVID-19.

FOH 202

FOH BOH Front of House Employee Relations 202

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue.

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

DECEMBER 16, 2019

Finding and retaining employees remain among the biggest obstacles operators struggle with. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. It seems the industry has reached its ceiling in terms of hourly employee turnover and is now moderating. Go with a Restaurant Gift Card.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19. Aramark Creates Safety Plans.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table.

Mobile Ordering 215

Mobile Ordering Front of House Customer Service Customer Experience 215

Modern Restaurant Management

NOVEMBER 19, 2020

Together, the initiative supported the food and beverage community by providing more than 500,000 freshly cooked meals and much needed supplies across 19 relief kitchens nationwide. Sharebite launched Sharebite Stations, a streamlined, post-COVID compliant solution for facilitating contactless food delivery at offices.

Mobile Ordering 147

Mobile Ordering Kitchen Safety Online Ordering Coaching 147

Modern Restaurant Management

SEPTEMBER 30, 2020

Most Important safety initiatives. 73 percent said social distanced tables. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. Restaurant and bar related concerns. Restaurant and bar related concerns.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189

Modern Restaurant Management

APRIL 20, 2021

With just under 50 percent of people planning to host their event outside, restaurants, hotels and venues with an outdoor space should begin promoting these offerings through their marketing and social channels. 62 percent of consumers have gone out to the On Premise for food since venues reopened, and 16 percent for a drink led occasion.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

JULY 7, 2020

“Uber and Postmates have long shared a belief that platforms like ours can power much more than just food delivery—they can be a hugely important part of local commerce and communities, all the more important during crises like COVID-19," said Uber CEO Dara Khosrowshahi. "As 350,000-1 million. $1-2 1-2 million. $2-5

Mobile Ordering 192

Mobile Ordering Restaurant Law Seating Customer Service 192

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. He started his career with Hardee’s Food Systems in 1983 ending in the position of District Manager.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

DECEMBER 14, 2020

US Foods Holding Corp. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189