Modern Restaurant Management

AUGUST 2, 2024

As the landscape changes, 39 percent of leaders said they’re prioritizing investments in sales, marketing, and related technologies for the rest of 2024. More than 55 percent of respondents said employees spend one to two hours a week training. The largest percentage, 40 percent, rely on shoulder-to-shoulder training.

Influencer 100

Influencer Pricing 2024 Social Media 100

Hot Schedules

APRIL 24, 2020

Communication best practices that can help you stay connected to your team, regardless of their employment status. A staggering eight million restaurant employees are out of work as of April 15. Sixty-seven percent of restaurants furloughed their employees and 22% conducted layoffs. Connecting With Your Team During COVID.

Kitchen Safety 88

Kitchen Safety Mobile Ordering Employee Relations Email Marketing 88

Modern Restaurant Management

AUGUST 17, 2020

Forty percent of those surveyed in the US and 39 percent in the UK said they would feel safer if they could view the menu from their mobile device, while 35 percent in the US versus 31 percent in the UK would like to be able to pay in the same manner. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Restaurant365

MAY 22, 2020

Recruiting where your potential employees are searching. Since managing and reviewing your job postings across several platforms might prove to be more time-consuming than what you’d prefer, consider using an applicant tracking solution that automatically cross posts your job listings across various job boards and social media channels.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Sling

OCTOBER 26, 2020

As mobile devices and the ubiquity of the internet continue to increase, so too does the potential for your employees to become distracted and waste 15 minutes here and 15 minutes there throughout the workday. Time theft is when an employee accepts wages for work he or she didn’t do. And that’s only one employee!

Employee Relations 78

Employee Relations Social Media Small Business Take-out 78

The Restaurant Times

NOVEMBER 10, 2021

Running a restaurant after a pandemic requires every restaurant owner to make an online food ordering system a necessary change. Online food ordering systems are crucial to your business’s profitability and sales management. You can no longer accept orders over the phone and expect to be happy with the outcomes.

Management 52

Management Management Online Ordering Mobile Ordering 52

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 178

2021 Retail Loyalty Program Online Ordering 178

Lavu

MARCH 27, 2020

They can do anything from ensuring order accuracy to accepting payments and even performing payroll and accounting for you. Yelp reviews and social media food photos have transformed how people share their dining experiences—and how they decide where to eat next.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Online Ordering 78

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Finding and retaining employees remain among the biggest obstacles operators struggle with.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Employee Relations 206

Employee Relations Healthcare Online Ordering Customer Service 206

7 Shifts

AUGUST 24, 2022

A rise in third-party ordering and delivery coupled with mobile ordering and contactless pickup means fewer and fewer guests are even making their way to a counter where they can consider leaving a tip. And even with a rise in mobile payments, the tip jar is still a mainstay. Make them laugh. App-Based Tip Jar Ideas.

Cash Management 370

Cash Management Mobile Ordering POS Customer Service 370

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. The top entrants will be asked to submit their recipe details to be tested, tasted and photographed for PR, media and social media.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

JUNE 8, 2020

Common sanitation precautions being taken include lowered occupancy limits, mask requirements, and in-house social distancing. ” Restaurant managers who develop clearly-documented policies, operational checklists, and clear communication systems can simplify the process for everyone. Employee well-being. Entry/Exit.

FOH 202

FOH BOH Front of House Employee Relations 202

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. You can see which other restaurants they frequent, too, and the types of items they order from those places.

Mobile Ordering 215

Mobile Ordering Front of House Customer Service Customer Experience 215

Modern Restaurant Management

NOVEMBER 19, 2020

Each Station is powered by Sharebite’s enterprise-ready technology platform, enabling companies to centrally manage employee food ordering and facilitate contactless deliveries at designated drop-off points inside office buildings. “We put the safety of our employees first. ” says Dilip Rao, CEO of Sharebite.

Mobile Ordering 147

Mobile Ordering Kitchen Safety Online Ordering Coaching 147

Hot Schedules

MAY 10, 2021

Employee referrals are actually the best source of seasonal hiring (and frankly, hiring in general). Social Media. You guessed it – social media. Use your Instagram, Facebook and/or Twitter feeds to announce job openings and have your team share them on their channels in order to amplify the message.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

Modern Restaurant Management

APRIL 7, 2020

A flexible public relations and marketing program can help create interesting promos to draw consumers to your business, as well as generate timely media stories of interest to your customers and community. For instance, communicating with your customers through popular social media channels like Facebook and Instagram is vital.

Marketing 202

Marketing Tip Distribution Loyalty Program Mobile Ordering 202

Modern Restaurant Management

MAY 31, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on summer restaurant employment, indecisiveness ordering, online ordering trends, and the world's best cities for food. percent stating these hikes have changed their ordering decisions.

Online Ordering 156

Online Ordering Ordering Hiring 2024 156

Lavu

MARCH 11, 2020

Some of the elements to put into considerations include: Deciding between a legacy system and a mobile system. A legacy POS system includes hardware that’s placed inside your restaurant, while a mobile POS system uses multiple stations that are run via cloud-based software. Employee scheduling. Employee tips.

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

SEPTEMBER 30, 2020

73 percent said social distanced tables. More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189

Modern Restaurant Management

MAY 27, 2020

With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Apicbase

FEBRUARY 29, 2024

71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. Restaurant UK , 2024) A 2023 study found that 37% of dine-in guests and 40% of takeout guests would order more often from restaurants if they found less expensive options alongside promotions and discounts.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

APRIL 20, 2021

With just under 50 percent of people planning to host their event outside, restaurants, hotels and venues with an outdoor space should begin promoting these offerings through their marketing and social channels. The more seamless this experience is for customers, the more likely they are to order through a venue today and in the future.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

JULY 7, 2020

Countless restaurants across the country used a PPP loan to keep their employees on the payroll even while shuttered, but they are emerging from the program with challenges that have only grown in scope. For many, this uncertainty will linger until a vaccine is available. .” 350,000-1 million. $1-2 1-2 million. $2-5 2-5 million. $5-10

Mobile Ordering 192

Mobile Ordering Restaurant Law Seating Customer Service 192

Modern Restaurant Management

DECEMBER 14, 2020

" The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. Take a photo or video and share on social media using the hashtag #StepUpToTheTable. Challenge others to Step Up To The Table and join the movement.

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

FEBRUARY 25, 2020

The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act. NLRB Issues Joint-Employer Ruling. ” The NLRB issued an NPRM concerning joint-employer status under the NLRA on September 13, 2018.

Mobile Ordering 139

Mobile Ordering Front of House Customer Experience Back of House 139

Touch Bistro

MAY 31, 2021

The pandemic has tested the restaurant industry’s resilience and forced many to adapt in order to survive, including the rapid adoption of restaurant online ordering software. Get Online Ordering Signs for Your Restaurant. Let your customers know how to order takeout and delivery from you. Download Now.

Online Ordering 52

Online Ordering Ordering Mobile Ordering Social Media 52

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. “We know that seismic changes continue to take place within the food and media industries.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

JUNE 19, 2020

Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Experienced reductions in business activity as a result of health directives related to COVID-19, and did not reduce the salaries or wages of their employees by more than 25 percent.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Indoor Media

APRIL 5, 2018

Your website is as important to the success of your business as the employees you hire and the product or service you offer. You may need to spend time learning HTML and CSS in order to get the website you really want. Mobile First: More people access the internet on their smartphones than they do on a computer. Social Media.

SEO 78

SEO Mobile Ordering Social Media Small Business 78

Modern Restaurant Management

MARCH 11, 2020

We would like to thank Derek Jones and all of the employees at Smart Foodservice for their dedication in building a highly differentiated business in the cash and carry industry, and we know the company will be in great hands with its new owners.” Six months of professional social media marketing and promotions management.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

The Restaurant Times

JUNE 4, 2020

Manage Orders Centrally . The entire cloud kitchen business depends heavily on receiving orders from the customers through online channels such as websites, apps, third party food aggregators, call center panels, and social media. Cloud kitchens often face a problem while managing orders manually.

Website Management 80

Website Management Mobile Ordering Online Ordering Food Order 80

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. social interactions, and 1.2M ” Tastewise Data. online recipes. ” New Curbside Solution.

Serving 207

Serving White Paper Food Recycling 207

Modern Restaurant Management

AUGUST 28, 2020

Mentors on the platform harbor vast expertise on a variety of culinary related topics, bringing a range of perspectives and backgrounds to chefs around the country in need of support and advice. Consumers can order for delivery or pick-up through digital channels, or on-site using kiosks. It comes straight from our subjects.”

Allergens 145

Allergens Kitchen Safety Guest Recovery Customer Service 145

Modern Restaurant Management

JULY 27, 2020

“Cities such as San Francisco and Honolulu, which have had some of the nation’s strictest stay-at-home orders, are now seeing the highest numbers of closures relative to the number of businesses in their respective cities.” Meanwhile, grocery related businesses are on the decline as people spend less time at home.

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177