7 Shifts

NOVEMBER 15, 2024

How do you communicate restaurant policies and changes to your employees effectively? How do you maintain smooth communication between FOH and BOH staff? Becoming a restaurant manager entails leadership and communication skills. Clear communication is also key.

Leadership 195

Leadership Management Management Operations 195

7 Shifts

NOVEMBER 14, 2024

Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. In fact, 80% of learning and development leaders say management and leadership skills are their top training priorities.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

Modern Restaurant Management

JULY 18, 2024

It's imperative that managers adopt strategies that motivate employees through self-pride, a sense of accomplishment, and a supportive environment grounded in communication, honesty, integrity, and hard work. Communication Open and honest communication is essential in preventing burnout.

Management 190

Management Management FOH BOH 190

Modern Restaurant Management

NOVEMBER 5, 2024

Assessing Communication Skills Clear, consistent communication keeps restaurants running smoothly, whether giving instructions to the kitchen staff or addressing a customer’s concerns. I pulled in the kitchen team and the FOH manager, and we agreed on the plan. I still have no idea how that happened!

Hiring 167

Hiring Leadership Customer Service Customer Experience 167

Modern Restaurant Management

MARCH 29, 2023

In a people-powered industry dependent on sophisticated coordination, management strategies prioritizing mutual respect and enabling communication between the Front and Back of House can cultivate inclusive environments where relationships matter and memories are made.

Hospitality 189

Hospitality Front of House Leadership FOH 189

7 Shifts

FEBRUARY 7, 2024

Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement. Better team communication: Say goodbye to endless text threads, email chains, and whatever other inefficient methods your team uses to negotiate schedules.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

SEPTEMBER 15, 2020

Download: Free Restaurant Server Checklist Template Restaurant server closing checklist template Shift closing is where a restaurant manager’s leadership and overall teamwork really come into play. Keeping open communication with your team builds trust and improves your leadership qualities. Download it for free now.

Management 195

Management Management Download Leadership 195