7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 397

Management Management Kitchen Safety Front of House 397

Squirrel Systems

JUNE 3, 2024

High turnover rates not only disrupt operations but also incur significant costs related to hiring and training new employees. However, technological advancements in restaurant labor management and scheduling are proving to be game-changers in addressing this issue.

Technology 90

Technology Management Management Restaurant Law 90

7 Shifts

SEPTEMBER 21, 2023

2020 marked the beginning of a new era for restaurant management. But those who are qualified to speak on the subject are the ones doing the work day in and day out trying to untangle the web that is restaurant management in 2023 and beyond. But they also find that staff communication is among their top challenges.

2023 397

2023 Hiring Leadership Fast Casual 397

7 Shifts

OCTOBER 30, 2019

Because employees come and go so quickly, it’s natural for restaurateurs to feel like they have to make quick hiring decisions to avoid lapses in service and quality. However, hasty hiring is at the root of the turnover problem. At 7shifts, we put our values front and center during the hiring process. Read on to find out.

Hiring 283

Hiring Training Customer Experience 2010 283

Modern Restaurant Management

DECEMBER 13, 2021

Over the last 18 months, restaurants have managed incredibly difficult challenges, primarily driven by having to operate with new, constantly evolving safety guidelines. The industry has looked to hiring incentives, such as and other rewards, as they compete to fill open roles. At Arepitas in Round Rock, TX, Yelp user Emely T.

Management 183

Management Management Seasonal Menu Customer Experience 183

7 Shifts

JULY 22, 2022

Here’s how 7shifts team management platform can help you turn your best summer ever. Make sure you have enough staff to cover the busy summer season with 7shifts’s Hiring Tool. It costs an average of $5,864 to hire a new team member. Get your new summer hires scheduled fast by digitizing your employee onboarding process.

Tip Distribution 391

Tip Distribution Certification Document Seasonal Menu 391

Modern Restaurant Management

FEBRUARY 28, 2023

What can restaurant owners and managers do to better engage workers and increase retention in the long run? 1: Simplify Communication The restaurant business can be very demanding and stressful, especially when there are so many guests to serve, and you’re chronically short-staffed.

Management 187

Management Management Food Safety Communication 187

Restaurant365

MARCH 15, 2022

Your hiring strategy must focus on hiring the right employees for your restaurant rather than just filling an open position. And a comprehensive approach to employee retention must be built into your hiring strategy. Consequently, it’s imperative that you hire with a retention mindset.

Hiring 78

Hiring Cash Management Insurance Communication 78

7 Shifts

SEPTEMBER 25, 2019

Anyone who’s worked (or even stepped foot) in a restaurant knows how important effective kitchen management is. Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well.

Back of House 276

Back of House Management Management BOH 276

7 Shifts

FEBRUARY 16, 2022

So you call up your downtown manager—and they have staff sitting around with no customers to serve them. Everyone from directors of operation, to regional managers, to managers of specific locations need to be hyper-aware of these laws - or face damaging legal repercussions. Inconsistent Communication Channels.

Restaurant Law 370

Restaurant Law Point of Sale Communication Hiring 370

ExactHire - Restaurants

DECEMBER 9, 2022

Organizations pursuing high-volume hiring propel job creation and fuel economic growth. When you’re dealing with mass hiring, you need creative and practical ways to complete it. What is High-Volume Hiring? High-volume hiring refers to the practice of filling a high-number open requisitions within a short timeframe.

Hiring 98

Hiring Recruiting Customer Experience Document 98

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 195

Management Management Kitchen Safety Front of House 195

7 Shifts

OCTOBER 14, 2021

Even when cases of coronavirus were surging in 2020, and vaccines were not available, restaurant sales managed to see spikes in and around Thanksgiving, Christmas, Super Bowl LV, and Valentine's Day, according to 7shifts own industry data. Communicate better. Seamless Tip Management. Here's how: 1. Announcements.

Tip Distribution 370

Tip Distribution Hiring Communication Events 370

7 Shifts

MARCH 28, 2023

relies on 7shifts to stay better connected to their team, manage their work schedules, and get paid. Over the past eight years, we’ve seen how transparency evolves into trust between management and their teams. They want flexible scheduling, improved communication, ways to give feedback, and fast and transparent tip payments.

Hiring 370

Hiring Hospitality Management Management 370

Modern Restaurant Management

OCTOBER 23, 2020

Start with The Basics of Communication. Do not assume that your new hires will already know how to give the kind of customer service that you are looking for. Often when it comes to customer communication, it is not about what you say but how you say. Coach your new hire on some relevant examples of this. Verbal Language.

Communication 134

Communication Training Dietary Restrictions Customer Service 134

Goliath Consulting

SEPTEMBER 6, 2022

This generation likes things that are easily accessible, which is why businesses must have employment communication and online scheduling. Communication preferences. Digital communication channels are best to use when communicating with staff members, especially those in the younger generations, such as Millennials and Gen-Z.

Hiring 78

Hiring Communication Training Email Marketing 78

Sling

SEPTEMBER 13, 2022

Effective retail management requires a vast array of skills. In a broad sense, those skills boil down to managing your time, managing your staff, managing their training, and managing change. Retail management 101 Master these skills one at a time. Retail management 101. That’s where we can help.

Retail 144

Retail Management Management Point of Sale 144

Sling

APRIL 25, 2023

Hiring employees with the right combination of qualities can have a positive effect on the productivity and success of your team and your business. 2) Good communicator Again, no employee always works alone. They’re going to have to communicate with other team members, customers, or higher-ups at some point.

Hiring 78

Hiring Communication Small Business Training 78

Restaurant365

MARCH 9, 2022

If you’re currently hiring restaurant staff, you’re not alone. Even with the uptick in hiring since the beginning of the year, the restaurant staffing crisis remains a major challenge for the industry. In Part 1 of this hiring blog post series, you learned about optimizing your job postings.

Hiring 78

Hiring Website Management Reference Document 78

Restaurant365

MARCH 12, 2021

Their mission statement says it all: “Serving our best, from the kitchen to the community through high quality ingredients, a welcoming environment, responsible service and local outreach.” Mr. Foust explained the hiring challenge that is nearly universal for restaurateurs. ” Challenge.

Hiring 78

Hiring Demo Communication Back of House 78

Perfect Daily Grind

SEPTEMBER 8, 2022

Nevertheless, it’s still vital that coffee shop owners are able to hire skilled and passionate baristas to ensure their businesses remain successful. So, how can coffee shop owners hire staff who want to have long-term careers in specialty coffee? To learn more, I spoke with three industry professionals who provided some insight.

Hiring 134

Hiring Training Customer Experience Hospitality 134

Modern Restaurant Management

SEPTEMBER 13, 2023

Along with more obvious employee morale boosters like higher pay, what struck us most in the data was how managers often play an outsized role in staff retention—they can make or break continuity, depending on how they go about their jobs. The good news? But having such emotional intelligence is no small feat.

Management 152

Management Management Coaching Front of House 152

Sling

MARCH 30, 2020

If you want your business to succeed, you need to exercise effective talent management. Doing so will make it easier to hire and retain high-performing employees. But implementing a productive talent management process is often easier said than done. Tips For Effective Talent Management. 1) Start With A Phone Interview.

Hiring 78

Hiring Management Management Tip Distribution 78

Restaurant365

SEPTEMBER 27, 2021

Hiring tools can help streamline the repetitive process. A hiring solution allows managers to organize and manage applications all in one place, automatically tracking applicants in the hiring pipeline. Restaurants are struggling to hire, attract, recruit, and retain employees. Design your online presence.

Hiring 78

Hiring Technology Recruiting Website Management 78

Restaurant365

SEPTEMBER 16, 2021

Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. Short-term restaurant hiring challenges, like filling open roles because you’re understaffed, may seem like the most urgent day-to-day priority. Offer a competitive wage and benefits.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

7 Shifts

AUGUST 26, 2019

Grow your restaurant's revenue with these three powerful restaurant revenue management strategies. Regardless of your reasons for being here, the solution to your problem remains the same: Better restaurant revenue management. What is Restaurant Revenue Management? Revenue management is not a new concept.

Management 408

Management Management Airlines Customer Service 408

7 Shifts

JUNE 3, 2022

Showcase your core values in your employee handbook, in new-hire training, on your company careers page. Among the over 25 set, manager recognition (or lack thereof) was one of the top three reasons that they've left restaurant jobs. It's important to have training programs in place for regular team members to become managers.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

7 Shifts

FEBRUARY 21, 2023

When staff are unhappy, you lose more than just the cost of hiring and training. We surveyed 3,700 restaurant workers and found one of the top reasons they left jobs was a lack of manager recognition. Get input from your team as well, so the decision doesn’t come from management alone. People are the heart of the restaurant.

Front of House 381

Front of House Social Media Back of House Sports 381

Modern Restaurant Management

MAY 30, 2023

Summer hiring is in full swing, and many restaurants are struggling to navigate one of their busiest seasons of the year while dealing with ongoing labor shortages and a volatile economy. Consider pairing seasonal hires with year-round employees for mentorship and offering ongoing learning opportunities for new employees.

Communication 159

Communication Hiring Training Small Business 159

7 Shifts

MARCH 31, 2023

Some of us know that we should - but in between dealing with maintenance issues and hiring new employees, it can be hard enough to take care of yourself, let alone your staff. Because I don't wanna hire the wrong people. The most crucial area this applies to is with management. “Take better care of your staff.”

Hiring 195

Hiring Front of House Back of House Document 195

Restaurant365

APRIL 26, 2022

Hiring restaurant employees and retaining them is no longer just an issue for the HR team. As the staffing shortage continues to negatively impact profitability, you as a CFO must play a critical role in your restaurant group’s hiring and retention strategy. Addressing the hiring crunch.

Hiring 78

Hiring Employee Relations Front of House Back of House 78

7 Shifts

FEBRUARY 10, 2022

With these new funds, I'm tremendously grateful to be able to accelerate our mission— to simplify team management and improve performance for restaurants. It was a way to solve the scheduling and communication headaches that restaurateurs like you often deal with. What does this mean for you? To every one of you— thank you.

Hospitality 448

Hospitality Hiring Communication Training 448

7 Shifts

OCTOBER 16, 2023

You wouldn’t go to three different grocery stores to make a sandwich, so why do 68% of restaurant operators currently work with at least three different tech vendors to manage their team? It means everything you need to manage your team is in one place. Hire It’s hard to find good staff.

Tip Distribution 221

Tip Distribution Document Hiring Training 221

Sling

JULY 24, 2023

Restaurant management software is a rapidly expanding niche of software development. Some of these apps are designed to solve specific problems, like shift scheduling or point of sale , while others boast all-in-one suites for every aspect of restaurant management.

2023 78

2023 Management Management Tip Distribution 78

Modern Restaurant Management

NOVEMBER 6, 2020

Being a restaurant manager isn’t exactly an easy task. One thing that you may stop and ask yourself from time to time is whether or not you are being an effective manager. Believe it or not, your actions as a manager have extensive and prevailing impacts. What Is a Strong Manager? It’s a lot to take on.

Management 199

Management Management Leadership Communication 199

Restaurant365

SEPTEMBER 17, 2021

Your individual hiring decisions define your company culture over the long term, impacting both customer experience and employee retention. Short-term restaurant hiring challenges, like filling open roles because you’re understaffed, may seem like the most urgent day-to-day priority. Offer a competitive wage and benefits.

Hiring 78

Hiring Recruiting Training Communication 78

Sling

APRIL 27, 2023

Restaurant operations management is essential for the long-term health of your business. In this article, we examine the specific goals of restaurant operations management and discuss a number of ways to help you improve the program in your own business. Table of contents What is restaurant operations management?

Operations 78

Operations Management Management Inventory 78