7 Shifts

AUGUST 16, 2024

Managers also handle budgeting, track income and expenses to maintain profitability, and work closely with the kitchen staff to ensure menu items are prepared according to the restaurant's standards. Leadership and communication Leadership and communication are not just skills, but essential qualities for a successful restaurant manager.

2024 195

2024 Management Management Leadership 195

7 Shifts

NOVEMBER 15, 2024

How do you ensure a team-oriented approach to working with the kitchen staff and other waiters? They should also be able to communicate with kitchen staff and the team clearly. The candidate should also check with the kitchen or their manager to explore options, like customizing a dish with available ingredients.

Hiring 195

Hiring Dietary Restrictions Customer Service Customer Experience 195

Modern Restaurant Management

MARCH 6, 2023

As customers continue to feel more comfortable dining out, restaurants should have health and safety measures down pat. Exceeding health and safety standards not only ensures the well-being of customers, but it also cultivates a positive experience that fosters loyalty.

Audits 188

Audits Kitchen Safety Mobile Ordering Customer Experience 188

Next Restaurants

MAY 12, 2020

Retailers and brands are facing significant challenges on a variety of fronts during the COVID-19 crisis , especially in health and safety. Do your customers know enough about your cleaning processes to trust your kitchen, staff, and lobby? Find a good way to communicate the steps you’re taking. You end up like Tyson.

Communication 122

Communication Social Media Equipment Website Management 122

7 Shifts

MARCH 16, 2020

Restaurant owners and operators are encouraged to review the online resources their state and local health departments have provided for the latest information about COVID-19 in their community, and take extra precautionary steps in the workplace to protect the safety and wellbeing of staff and guests.

Management 369

Management Management Employee Relations Kitchen Safety 369

Culinary Cues

MAY 5, 2020

but it will be your commitment to the safety of all involved that is the key to rebuilding a level of trust that will carry your operation through this tenuous time and on to an eventual renewal of prosperity. It’s the most essential ingredient in effective communication. Trust is the glue of life.

Kitchen Safety 289

Kitchen Safety Food Safety Food Truck Communication 289

7 Shifts

AUGUST 19, 2020

Pro tip: Use 7shifts’ Team Communication platform to discuss ideas for improvement with all your staff. New team members will appreciate this and it gets your relationship started on the right foot) Generic restaurant information such as address, directions, public transit routes, etc.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Modern Restaurant Management

NOVEMBER 20, 2024

Recent outbreaks have highlighted vulnerabilities in food safety systems. How do factors like suppliers, but also kitchen layout, equipment design, and workflow patterns impact contamination risk? A brand’s reputation can be irreversibly damaged when the safety of their food is called into question.

Food Safety 88

Food Safety Kitchen Safety Food Food Supply 88

Modern Restaurant Management

JUNE 7, 2024

The United Nations’ Food and Agriculture Organization and World Health Organization designated “Food Safety: Prepare for the Unexpected” as the theme for World Food Safety Day (June 7) 2024. For additional World Food Safety Day resources, visit WHO , UN or the FDA. What are some hidden food safety dangers?

Food Safety 197

Food Safety Kitchen Safety Food Food Supply 197

Modern Restaurant Management

SEPTEMBER 1, 2021

Getting the right technology in place, saving money, having a better understanding of the business, and prioritizing health and safety are just some of the reasons technology makeovers are gaining steam. Bringing your data into a single data warehouse lets you make quick, informed decisions about what matters most to your business.

2021 245

2021 Kitchen Safety Food Safety Inventory 245

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Health, Allergen, and Food Safety Training and Certifications.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

NOVEMBER 2, 2023

Shaw's “ Who Watches the Kitchen ?” Alongside wild stories detailing how foodborne illnesses can happen, Shaw offers practical solutions to avoid food safety breaches. Read on for an excerpt from "Who Watches the Kitchen?" " Why write this book now? They are a valuable resource. Francine L.

Kitchen Safety 190

Kitchen Safety Food Safety Allergens Employee Relations 190

Modern Restaurant Management

OCTOBER 14, 2022

When a diner with a food allergy chooses your restaurant, you’ll want to ensure that they won’t have to think twice about their safety. Likewise, ensure that you and your kitchen staff hold the necessary food safety certifications so that your guests are in good hands. Communicate Clearly. Do Your Research.

Allergens 190

Allergens Kitchen Safety Front of House Food Safety 190

7 Shifts

SEPTEMBER 25, 2019

Anyone who’s worked (or even stepped foot) in a restaurant knows how important effective kitchen management is. Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well.

Back of House 276

Back of House Management Management BOH 276

Modern Restaurant Management

OCTOBER 7, 2021

Kitchen operations. Food safety and restaurant cleanliness. Technology also helps bridge communication between restaurant management and staff. Having a retail management tool with a mobile application, for instance, reduces the need for wait staff to move around when communicating with each other. Kitchen Operations.

Technology 197

Technology Operations Food Safety Kitchen Safety 197

Modern Restaurant Management

FEBRUARY 2, 2024

Lastly, Internet of Things (IoT) devices are becoming increasingly popular, with sensors and smart devices for everything from tracking inventory levels to monitoring kitchen equipment performance. With a strong network, managers can receive up-to-date information about sales trends, peak hours, and customer preferences.

Operations 189

Operations Front of House Customer Service Customer Experience 189

Modern Restaurant Management

JUNE 12, 2023

Thankfully, modern weather forecasting and extreme weather warnings systems are incredibly accurate, making it easy to stay informed. Prioritize Safety for Everyone The safety of your guests and staff should be your top priority, especially when you can literally see the changes in the air quality right in front of you.

Kitchen Safety 88

Kitchen Safety Online Ordering Outdoor Communication 88

Restaurant365

JANUARY 11, 2022

Both need a way to communicate what happens as part of a shift-to-shift handoff, as well as occurrences that may impact key performance indicators (KPI) and operational efficiencies. A step up is a manual manager log that prompts managers for the information the next manager will need. Track restaurant performance in the manager log.

Management 158

Management Management Employee Relations Communication 158

7 Shifts

AUGUST 20, 2024

This way, customers can choose what they want to eat faster, and your staff, especially those in the kitchen, can speed up service. 8 in 10 consumers use and prefer contactless payments for safety and convenience. Display signs at the entrance and on tables, and include information on your menus.

Online Ordering 221

Online Ordering Fast Casual Fine Dining Seating 221

Apicbase

AUGUST 29, 2024

F&B management oversees kitchen operations, menu development, customer service, and finances. F&B management encompasses many responsibilities, including menu planning, inventory control, procurement, kitchen operations, and customer service. What Is Food and Beverage Management? How Does Food and Beverage Management Work?

Beverage 52

Beverage Operations Management Management 52

Modern Restaurant Management

APRIL 9, 2020

No clear roadmap exists for how restaurant managers and HR professionals should address the issue and communicate with their teams. A global infectious disease outbreak such as COVID-19 can impact your business in terms of risk to employee safety, loss of sales and economic uncertainty.

Leadership 223

Leadership Kitchen Safety Employee Relations Tip Distribution 223

Modern Restaurant Management

SEPTEMBER 15, 2020

” The COVID-19 pandemic—more than any contentious customer or kitchen catastrophe—is putting that skill to test. Data shows that guests want to dine out but safety concerns are the biggest factor holding them back. A prerequisite for working in the restaurant industry is often to be “quick on your feet.”

Technology 240

Technology Guest Recovery Kitchen Safety Social Media 240

Restaurant365

JANUARY 11, 2022

Both need a way to communicate what happens as part of a shift-to-shift handoff, as well as occurrences that may impact key performance indicators (KPI) and operational efficiencies. A step up is a manual manager log that prompts managers for the information the next manager will need. Track restaurant performance in the manager log.

Management 142

Management Management Employee Relations Communication 142

Ken Burgin

JUNE 6, 2023

Language Practice: If your restaurant serves international clientele, ChatGPT can help staff practice key phrases in different languages, enhancing their ability to communicate effectively with a diverse range of guests. Health and Safety Compliance: Develop interactive health, safety, and cleanliness standards modules.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Modern Restaurant Management

JANUARY 13, 2022

Encourage Staff Members to Communicate Effectively. Staff training, therefore, needs to include teaching individuals to communicate swiftly, clearly, and confidently with other team members when orders go wrong, or other problems occur. Diners are then informed and happy while fully utilizing the tables you have.

Front of House 218

Front of House Kitchen Safety Customer Service Point of Sale 218

Modern Restaurant Management

MAY 3, 2021

The not-so-simple trick is doing so while remaining committed to providing clear communications and amplifying an exceptional consumer experience at every touchpoint. Additionally, offering limited menus speeds up wait times and streamlines kitchen operations which is one more benefit of having a modular and easy to update menu system.

Technology 198

Technology Mobile Ordering Kitchen Safety Food Safety 198

Modern Restaurant Management

MAY 8, 2020

Communications. As the coronavirus has taught us, a robust communications network is critical to ensuring that everyone is kept aware of changes. With restaurants pivoting to delivery only or curbside operations around the globe right now, getting this information to your customers is critical to spreading the word. Food Safety.

Food Safety 209

Food Safety Kitchen Safety Front of House Website Management 209

Modern Restaurant Management

MAY 19, 2020

Restaurants bring groups of people and that traffic often brings safety. Restaurants must build trust, communicate safety and clearly establish value. While the operational and financial impact of social distancing must be top of mind, nearly as important as what you do will be how you communicate these changes to your guests.

Guest Recovery 190

Guest Recovery Kitchen Safety Food Safety Email Marketing 190

The Eat Restaurant

AUGUST 22, 2023

By directly communicating with the OpenTable platform, chit printers ensure accurate and efficient transmission of guest information like preferences or dietary information to the kitchen, enhancing the overall dining experience for both customers and staff - and maintaining safety.

Kitchen Safety 78

Kitchen Safety Customer Experience Communication Information 78

7 Shifts

MAY 31, 2021

For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. The term can refer to the logistics of any and all tasks in a restaurant, including its finances, its kitchen, its staff, and its service model. All tasks in a restaurant are interconnected. Customer Service.

Operations 363

Operations Inventory Hiring Customer Service 363

Ken Burgin

JULY 5, 2022

Every week in the Hospo Reset Newsletter, we share a product or service that’s caught our eye – for kitchen & beverage management, staffing, facilities management, marketing and overall productivity. Food, Menus and Kitchen Management. Free Safety Posters – excellent collection. easy to edit.

Kitchen Safety 78

Kitchen Safety Food Safety Website Management Online Ordering 78

Modern Restaurant Management

AUGUST 31, 2021

Amid the chaos of mandatory lockdowns and wavering safety regulations, only the most adaptable were able to stay afloat. From meal kit delivery to ghost kitchens and more, restaurant owners put on their creative hats during this time period. Utilize digital resources to streamline communication with customers. Given that 46.5

Customer Experience 192

Customer Experience Customer Service Online Ordering Food Safety 192

7 Shifts

JUNE 28, 2021

And regardless of whether these guests are dining in, taking out, or getting delivery, food safety needs to be at the top of mind for your restaurant and your staff. Inspection: The inspector will begin to survey your restaurant and kitchen. Health inspections are routine at restaurants – and for good reason. Develop a HACCP Plan.

Kitchen Safety 370

Kitchen Safety Food Safety Food Supply Equipment 370

Modern Restaurant Management

JUNE 29, 2020

Nearly three in four said health and safety was by far the biggest factor that might influence their decision to dine out in the coming months. Before a person opens your door, professional, brand consistent signage should communicate your public health strategy. That means it is incumbent on restaurants to make people feel safe.

Kitchen Safety 221

Kitchen Safety Customer Experience Website Management Mobile Ordering 221

Modern Restaurant Management

MARCH 10, 2020

The National Restaurant Association remains on top of the issue providing updates and resources including a fact sheet and a webpage with an FAQ, industry guidance, and food safety guidelines provided by ServeSafe to address increasing questions about COVID-19. We ensure food safety. Eat healthier.”

Kitchen Safety 207

Kitchen Safety Food Safety Cash Management Food Supply 207

Modern Restaurant Management

MARCH 31, 2022

Businesses should be asking themselves, 'What do I want to communicate and what is my strategy behind the message?’ Why is communication a key to restaurant efficiency? Why is communication a key to restaurant efficiency? I'm not sure anything could be more important than communication in today's times.

Employee Relations 190

Employee Relations Back of House Front of House Customer Experience 190

7 Shifts

JANUARY 26, 2021

For both safety and ease, there isn’t a better option. Kitchen display systems (KDS) eliminate the need to bring tickets back to the kitchen or handle a printer. Reducing contact on high-touch devices in your restaurant is a difference-maker for its cleanliness and safety of your team.

2021 370

2021 Front of House Social Media Mobile Ordering 370