7 Shifts

MAY 31, 2024

But the revenue restaurants get from digital channels like their mobile apps and websites surpasses the 32% of revenue they generate onsite and 26% over the phone. This tool can help maximize your marketing efforts by saving you time crafting emails and managing guest segments.

2024 221

2024 Marketing Email Marketing SEO 221

Modern Restaurant Management

JANUARY 22, 2024

How do you manage your restaurant in a modern and efficient way? Using technology to facilitate contactless payments, online ordering, and quick table rotation can increase consumers’ satisfaction and loyalty. Implement efficient cooking methods, improve workforce scheduling, and use technology for order processing.

Loyalty Program 181

Loyalty Program Dietary Restrictions Mobile Ordering Social Media 181

Modern Restaurant Management

JUNE 24, 2021

Creating and deliver engaging content, maintaining customer communications, establishing an online presence, reviewing data-driven analytics, setting up paid advertising initiatives…all of these important steps take time. Website SEO – Ensure your website ranks higher in search engines and that your customers can find you.

Marketing 203

Marketing Social Media Mobile Ordering Website Management 203

Modern Restaurant Management

DECEMBER 10, 2020

Some of these strategies include: Optimizing the Website. Optimizing restaurant websites is an important part of driving sales in any business climate but is critical in the pandemic environment. Optimized websites have a clean, uncluttered, navigable design and, most importantly, are Google-friendly. Keep them updated.

Marketing 225

Marketing Social Media SEO Website Management 225

ChowNow

FEBRUARY 27, 2024

In today’s world, that means their mobile devices. To gain more diners and drive more orders, restaurants need to optimize their mobile marketing and make it easier to order. What’s mobile marketing? Why mobile marketing for restaurants? Here are some tips and tools to help you get started.

Marketing 78

Marketing Mobile Ordering Email Marketing Online Ordering 78

7 Shifts

JANUARY 26, 2021

Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. diners prefer to view menus, order, and pay for their meal using their phones rather than interacting with servers during the pandemic. That person could order $5000 worth of catering one day.”

2021 370

2021 Front of House Social Media Mobile Ordering 370

Social Hospitality

AUGUST 25, 2019

C ustomer interaction points can range from mobile apps, third-party food aggregator apps, social media, and chat apps. But many small restaurants haven’t yet adopted emerging restaurant technology for customer communication. That changes when you use a conversational chatbot on the website, mobile app, or social media.

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

Modern Restaurant Management

FEBRUARY 9, 2021

By sharing your menu across all digital platforms including your website, review pages and social channels, customers have ample opportunities to see it and therefore decide to make a buying decision—whether that be making an in-person dining reservation or ordering food for delivery. Give Your Website All of the Love.

Marketing 221

Marketing Email Marketing Website Management Social Media 221

Lavu

SEPTEMBER 29, 2023

Encourage open communication and provide frequent feedback and recognition for outstanding performance. Some ways Lavu can help automate tasks and improve efficiency are: Order Management: Lavu provides a user-friendly interface for taking orders, which reduces errors and speeds up the process.

Loyalty Program 167

Loyalty Program Front of House Mobile Ordering Customer Service 167

Modern Restaurant Management

JUNE 29, 2020

While waiting for our table (which was on an outside patio setting fully following social distance rules), I noticed there was a distinct difference in how the two establishments were managing COVID-19. Restaurant owners and managers should be asking themselves: How do we use this challenge to enhance the customer experience?

Kitchen Safety 221

Kitchen Safety Customer Experience Website Management Mobile Ordering 221

7 Shifts

MARCH 10, 2021

Invest in Technology Accounting and inventory management software are just a couple of the technologies that small business owners should invest in. The pandemic accelerated the rise of contactless solutions like mobile ordering and payment and self-ordering kiosks.

Management 370

Management Management Small Business Email Marketing 370

The Restaurant Times

FEBRUARY 14, 2021

Online ordering has flourished with time and completely transformed the way restaurants deliver food. Providing online food ordering is also considered a proven restaurant marketing strategy that tends to increase its revenue, sales, and profit margin. How To Enhance Customer Loyalty By Customizing Your Online Ordering System.

Online Ordering 98

Online Ordering Ordering Mobile Ordering Social Media 98

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. Digitize Your Ordering Function and Enhance Your Presence. Just prior to the pandemic, off-premises orders accounted for 60 percent of restaurant engagements, according to a National Restaurant Association report.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

Modern Restaurant Management

MARCH 16, 2021

With cloud-based, mobile-friendly solutions, the change can be relatively simple, with no cumbersome hard-wiring or expensive new hardware needed. we’ve learned a great deal about the features restaurant operators now find critical to their successful operations: QR-Based, Contactless Ordering and Payment.

POS 110

POS Mobile Ordering Online Ordering Cash Management 110

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Manage your team and costs. Communicate with guests. Table management software. Quick links.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Keegan Brown, Marketing Manager Easy On Hold & Brand Music. What’s working right now: Hours should be updated everywhere: Facebook, google my business, yelp, your website, etc.

Marketing 234

Marketing Social Media Food Safety Email Marketing 234

Culinary Digital

OCTOBER 23, 2023

Streamlining Foodservice Operations From order management to inventory control, digital solutions have streamlined foodservice processes to reduce errors and wait times. Additionally, inventory management software helps prevent food wastage by optimizing supply chains and minimizing overstocking.

Mobile Ordering 64

Mobile Ordering Food Safety Online Ordering Point of Sale 64

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Here are their responses. To read part one, click here.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

FEBRUARY 2, 2022

For example, a handheld POS device will allow you to turn tables faster, improve order accuracy, and speed up service. A kitchen display system (KDS) can significantly improve your operations by digitally routing orders to the kitchen and then tracking them. And that's not all. Go Digital. Don't forget QR codes.

Loyalty Program 197

Loyalty Program Online Ordering Social Media Mobile Ordering 197

ChowNow

NOVEMBER 25, 2020

Mobile ordering apps have been rapidly growing in popularity over recent years. Between 2016 and 2018, usage of food ordering apps grew by 140 percent. Now that the COVID-19 pandemic has accelerated the adoption of ordering technology, apps have become critical for restaurants. That’s a much easier order to get.”.

Ordering 114

Ordering Mobile Ordering Online Ordering Download 114

The Restaurant Times

JULY 14, 2020

Over the years, the online ordering culture has flourished and completely transformed the way restaurants deliver food. Providing online food ordering facilities is also considered a proven restaurant marketing strategy that tends to increase the restaurants’ revenue, sales, and profit margin. Create A Well-designed Website/App.

Online Ordering 97

Online Ordering Ordering Loyalty Program Social Media 97

EATER

NOVEMBER 1, 2022

Diners would sit down and immediately download an app to browse the menu, place their order, and pay with a credit card, all on their phones. As startups have “disrupted” the restaurant industry, they’ve replaced menus and hand-written orders with kitchen display systems (KDS), ordering tablets, and QR codes.

Mobile Ordering 120

Mobile Ordering Customer Service Food Order Online Ordering 120

Kounta

AUGUST 13, 2019

Communicating in person. Here are some tips on what to focus on when communicating with a customer in-person: Non-verbal communication: This includes tone of voice, voice quality, eye contact when talking (a big one!), Where people often go wrong is communicating one thing verbally, and another non-verbally.

Communication 49

Communication Hospitality Email Marketing Social Media 49

Sling

JULY 24, 2023

Restaurant management software is a rapidly expanding niche of software development. Some of these apps are designed to solve specific problems, like shift scheduling or point of sale , while others boast all-in-one suites for every aspect of restaurant management. It offers countertop, portable, and mobile options.

2023 78

2023 Management Management Tip Distribution 78

Modern Restaurant Management

JUNE 5, 2020

As consumers have come to rely on their cell phones in virtually every aspect of their lives, restaurants should consider letting guests order via mobile rather than at a counter. Contactless Ordering. This can be done by making interactive menus available online or in an app. Contactless Payments.

Fast Casual 208

Fast Casual Online Ordering Cash Management Mobile Ordering 208

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Tableo

JUNE 30, 2023

The correct tools can completely change how you manage your organisation, from streamlining operations to improving client experiences. POS (Point of Sale) system Streamlined order management With the aid of a POS system, your workers can accept orders easily and communicate them to the kitchen without any delays.

Mobile Ordering 40

Mobile Ordering Online Ordering Website Management Restaurant Law 40

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. To view all of the available resources or connect with a US Foods expert, visit the company’s website here.

Mobile Ordering 197

Mobile Ordering Webinar Loyalty Program Online Ordering 197

Modern Restaurant Management

MARCH 16, 2023

The music played impacts customers’ reactions, inspiring them to linger and relax, order more or leave an establishment quickly because of the incorrect choice of music. Modern solutions are designed to manage the specific needs of multiple restaurant locations, unlike obsolete systems.

License 189

License Loyalty Program Customer Experience Customer Service 189

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come. “Will this look good on Instagram?”

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

The Restaurant Times

NOVEMBER 10, 2021

Running a restaurant after a pandemic requires every restaurant owner to make an online food ordering system a necessary change. Online food ordering systems are crucial to your business’s profitability and sales management. You can no longer accept orders over the phone and expect to be happy with the outcomes.

Management 52

Management Management Online Ordering Mobile Ordering 52

BNG Point of Sale

NOVEMBER 20, 2020

The answer lies in restaurant ordering systems. This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. What is a restaurant ordering system?

POS 98

POS Ordering Mobile Ordering Online Ordering 98

Open for Business

NOVEMBER 21, 2022

Should you hire a guest experience manager? From there, they may check out your website and menu. To make it a good one, ensure your website and especially your menu are easy to read and navigate on mobile devices. As of August 2022, 59% of web traffic was mobile.) Communicating in advance. Digital ordering.

Technology 78

Technology Online Ordering Mobile Ordering Website Management 78

Focus POS

SEPTEMBER 10, 2020

While it’s possible to get by on manual processes, these are outdated, and won’t give you proper tools you need in order to handle the competition. It can increase mobility within your restaurant, and more importantly, improve communication between systems and staff. Online ordering. Loyalty program.

POS 97

POS Loyalty Program Email Marketing Mobile Ordering 97

Open for Business

JANUARY 28, 2024

We talked to Matt Cohen, founder and CEO of Off the Grid, a network of gourmet mobile food trucks that hosts weekly markets at various locations throughout the Bay Area. They have an idea of how to market themselves, how to communicate to their customers, and what their core value is that they’re delivering.

Food Truck 78

Food Truck Food Social Media Mobile Ordering 78

Deliverect

AUGUST 15, 2020

That’s why choosing the right ordering partner is a key decision for restaurateurs. Online ordering is growing rapidly to the point where today if your restaurant isn’t online, you are missing out on a massive revenue stream. POS providers offering ordering services. Here are the biggest players by category. Touchbistro.

Ordering 78

Ordering Mobile Ordering Online Ordering Website Management 78

SpotOn

MAY 8, 2024

A transactional email is a message sent to a customer after they take a specific action on your website or mobile app. You might provide shipping notifications after a customer makes a purchase, send an email with invoice or order confirmation details, or alert someone if their payment fails.

Small Business 52

Small Business Email Marketing Mobile Ordering Social Media 52