Deliverect

MARCH 17, 2020

So how can the food industry try to keep its head above water during these difficult times, and how can consumers continue to support their local food and hospitality businesses? Set up a disinfection / handwashing station for customers and staff. Indicate minimum distances in between customers queueing on the floor.

Online Ordering 146

Online Ordering Merchandise Food Website Management 146

Modern Restaurant Management

DECEMBER 17, 2020

This edition of MRM Research Roundup features news that consumers plan to put restaurants at the top of their shopping lists, the latest stats for on premise and why the restaurant of the future is here now. “This is a challenging time for both consumers and businesses. Diners Show Holiday Spirit. Hassle-free holiday meals.

2020 167

2020 Point of Sale Consumer Goods Seasonal Menu 167

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Full-Service Restaurants Hit Hardest by the Crisis. Quick service and fast casual were the best performing segments based on sales growth during March.

2020 196

2020 Point of Sale Fast Casual Online Ordering 196

Modern Restaurant Management

JUNE 11, 2020

As states reopen, restaurants must deal with rehiring staff, redesigning floor plans to comply with social distancing, and battling customer hesitation dine-in again. Since Georgia's push to reopen in late April, customers did not flood back to eateries at the expected rate. When It Comes to Your Customers.

Social Media 171

Social Media 2003 Customer Service Customer Experience 171

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. State of the Industry. 1 reason Americans use mobile ordering?

2020 161

2020 Mobile Ordering Online Ordering Food Order 161

Touch Bistro

MAY 26, 2021

And Independence Day 2021 may be the busiest one yet, with 46% of American consumers reporting that they’re excited to dine out again as pandemic restrictions are loosened. A mobile POS that you can take tableside to capture customer orders. . Payment terminals that allow you to accept contactless payments. Consider Live Entertainment.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Cheetah

AUGUST 28, 2020

Restaurants that capitalize on this create dining experiences that encourage brand loyalty by making customers feel unique. This also allows them to collect data on customer purchases to help them better tweak the menu. Rent, service staff salaries and operational costs are all reduced to a minimum. Tech and Self Service 2.0

Online Ordering 117

Online Ordering Customer Service Customer Experience Small Business 117

EATER

NOVEMBER 21, 2022

Can an app promising discount, end-of-day goods make a dent in America’s food waste problem? I counted the minutes until the kids went to bed and I could make good on their parents’ offer: Eat whatever snacks you like. Too Good To Go, which launched in 2015 in the U.K. Too Good To Go, which launched in 2015 in the U.K.

Waste 139

Waste Consumer Goods Food Truck Front of House 139

EATER

NOVEMBER 12, 2021

In recent years, specialty grocery stores have been courting a different kind of customer — one who has an appetite for what’s cool and new, if not necessarily gourmet. I just wanted the good products I knew existed via the internet to be in one place.”. The traveling Pop Up Grocer acts as a showcase for up-and-coming brands.

Retail 104

Retail Consumer Goods Merchandise Online Ordering 104

Future Food

JUNE 16, 2020

Moreover, there is still a considerable amount of latent demand: Pre-COVID levels of demand for F&B were not a fad as consumers’ interaction with Hospitality is a practice that has been building over the last two decades. Hospitality is both a science and an art that has customer service and experience at its core.

Hospitality 120

Hospitality Food Food Safety Customer Service 120

The Restaurant Times

FEBRUARY 14, 2022

An evolving customer base makes the restaurant industry a dynamic space. This is why running a successful restaurant business needs more than good food. Good and personalized packaging , excellent customer service , and good ambience are some prerequisites. Engage Your Customer.

Social Media 69

Social Media Point of Sale Mobile Ordering Customer Experience 69

Future Food

OCTOBER 30, 2023

Much of this good work can be compromised when individual operators do not demonstrate the operational standards which they set out to achieve – whether it be a damaged menu board, inconsistent food display standards, inefficient service, poor cleanliness & hygiene standards or lack of uniform standards.

Operations 78

Operations Uniforms Small Business Merchandise 78

Restaurant Clicks

JANUARY 21, 2020

Follow our guide on How To Build Your Restaurant Brand and learn how to present the best version of your restaurant to your customers! Merchandise. Being in the restaurant industry means that your brand is constantly being judged by potential consumers. What unique service do you provide? What is Restaurant Branding?

Social Media 78

Social Media Merchandise Consumer Goods Advertising 78

BNG Point of Sale

OCTOBER 13, 2021

Convenience stores have straightforward goals: they want to live up to their name, ensure happy customers, and increase their level of success. For business owners, offering the necessities to customers who are traveling, commuting, or otherwise pressed for time should be a top priority. Optimal Customer Experience.

POS 52

POS Point of Sale Cash Management Inventory 52

Perfect Daily Grind

JUNE 16, 2022

By drawing on an ever-increasing number of data points, baristas and coffee shop owners can understand more about the coffee they are using, which can help to enhance the customer experience. As with any stakeholders in the coffee supply chain, communication is essential to ensure the consumer receives the highest-quality product possible.

Café 141

Café Supplies Technology Article 141

Indoor Media

AUGUST 17, 2017

That consumers of all types still harness the money-saving energy of coupons. Also, a surefire way to inspire brand loyalty means reaching your consumers in areas they frequent, such as a local supermarket chain. Members-only programs not only create proud, card-carrying members, they build—and reinforce—customer loyalty.

Coupons 78

Coupons Advertising Loyalty Program Consumer Goods 78

Lavu

MARCH 27, 2020

While service and food remain the most important parts of driving your business, your restaurant’s management system is what keeps it running smooth and healthy. As CEO John Weber noted in Fast Casual , “Technology adoption will continue [to be] a major factor in satisfying customer expectations and increasing productivities.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Online Ordering 78

Apicbase

MARCH 17, 2023

There is good and bad news. High inflation, labour shortages, supply chain problems and changing consumer demands are black clouds on a sunny day. The good news, there are new recipes that could potentially work even better. On a logistical level, technology enables customers to order and pay remotely and track their delivery.

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

EATER

AUGUST 15, 2022

The discounted Alaskan king crab legs and caviar were too good to be true “It was so cheap it was unheard of,” says Ruth (last name withheld by request), a healthcare professional in Texas. In February 2022, a Facebook ad popped up on her smartphone with a deal on Maine lobster tails that seemed too good to pass up.

Email Marketing 98

Email Marketing Online Ordering Food Order Point of Sale 98

The Restaurant Times

MARCH 9, 2022

5 Restaurant Promotion Ideas For The ‘New Normal’ Restaurants can no longer rely on word-of-mouth and outdoor ads to keep their companies top of mind because customers are still hesitant to venture out. Instead, restaurateurs must market their companies where their customers are now: online. Content And Social Media.

Social Media 52

Social Media Kitchen Safety Food Safety Influencer 52

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. The user has full control over their account and can opt out of the secure service at any time.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Mad Mobile

MARCH 8, 2024

Yes, they’ve become the norm, but they should also enhance your business and improve the customer experience. Consumer expectations Over the last several years, there’s been mass adoption of cloud-based and app-based ordering in restaurants. One of the biggest drivers behind this shift is consumer behavior.

Ordering 40

Ordering POS Online Ordering Mobile Ordering 40

Touch Bistro

APRIL 28, 2021

And when things eventually return to business-as-usual (and they will), gift cards help bring old customers back to your business and encourage new ones to visit you for the very first time. In fact, 44% of consumers said that gift cards encourage them to try new restaurants that they would not have otherwise visited. Brand Awareness.

Marketing 98

Marketing Email Marketing Social Media Guest Recovery 98

BNG Point of Sale

JULY 16, 2021

It is one of the most vital key performance indicators (KPIs) for any type of establishment with food – which makes sense because without this crucial information there would not be enough revenue coming in from customers each day (or week). These important business models are what profitable restaurants don’t take lightly.

Point of Sale 52

Point of Sale Seasonal Menu Customer Service Cash Management 52

EATER

SEPTEMBER 16, 2021

At one point, ketchup packets were in such high demand as customers avoided indoor dining in favor of drive-thrus, takeout, and delivery options that Heinz built eight new production lines — a process that normally takes well over a year. All we can do is just hope that our customers are okay with the offerings that we have,” says Bagnall.

Food Supply 127

Food Supply Front of House Back of House Supplies 127

Gourmet Marketing

SEPTEMBER 23, 2021

Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. For example, the most simple loyalty program could be a card system that is stamped every time your customers make a purchase. Humanizing your staff is always a good idea.

Marketing 61

Marketing 2021 Social Media Website Management 61

Apicbase

MARCH 31, 2023

In no particular order – let’s go… Hans im Glück 93 Outlets Burgers Full Service Germany, Austria and Switzerland In the Brothers Grimm’s fairy tale Hans in Luck , Hans starts his journey with a big piece of gold, which he trades down for things of lesser value. Ready for a deep dive?

Fast Casual 52

Fast Casual Back of House Food Truck Front of House 52

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. In other words, if your food photography isn’t top-notch some customers may take their business elsewhere.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

Franchise 180

Franchise Franchising Leadership Beverage 180

Apicbase

JUNE 16, 2023

From customer satisfaction to profitability, there are countless metrics that restaurant owners and managers should track to gain a better understanding of their operations. You can collect this data through various channels, including point-of-sale (POS) systems, accounting software, customer feedback surveys, and social media reviews.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

7 Shifts

JULY 20, 2024

With over 5 billion people using social media globally, platforms like Facebook, Instagram, and TikTok have become necessary tools for businesses to reach customers. Keeps your restaurant top of mind 68% of customers follow brands on social media to stay updated on new products and services.

Social Media 221

Social Media Customer Experience Seasonal Menu Customer Service 221

EATER

FEBRUARY 2, 2024

Carolyn Figel Branded restaurant merchandise has become a shorthand for selfhood. When we opened in 2017, it was clear that restaurants were having some fun and success selling branded merchandise,” says Chad Conley, owner of Portland, Maine, bagel shop Rose Foods. How did we get here? This helped a little, but not a lot.

Loyalty Program 135

Loyalty Program Merchandise Magazine Consumer Goods 135

Restaurant Clicks

NOVEMBER 22, 2021

The food at Arby’s has always been pretty good, yet they are consistently overlooked and set aside while consumers opt for flashy big menu items from some of America’s other greatest fast-food restaurants. It has given them a unique selling point, and this alone has driven customers their way. Is the Food at Arby’s Any Good?

Seasonal Menu 106

Seasonal Menu Merchandise Consumer Goods Customer Service 106

Modern Restaurant Management

AUGUST 28, 2020

In this edition of MRM News Bites, we feature a new documentary on women in the culinary world, the loss of an industry legend, a contest to create healthy recipes and products and services to help restaurant in the pandemic. 'A “Restaurant models are evolving to meet growing consumer demand for off premise dining.

Allergens 145

Allergens Kitchen Safety Guest Recovery Customer Service 145

Perfect Daily Grind

SEPTEMBER 16, 2022

Rojewska, who is a former World Barista Champion and the 2022 World Coffee in Good Spirits Champion, will represent Poland at this year’s World Brewers Cup in Melbourne, Australia from 27 to 30 September 2022. The company says it will incorporate NFT technology into its current loyalty programme to create new experiences for customers.

2022 139

2022 Café Seminar 2023 139

Perfect Daily Grind

DECEMBER 2, 2019

By making the most of the increased foot traffic and sales you’ll experience, you could start your 2020 off on a better financial footing, while enhancing your customers’ holidays at the same time. Offering customers limited edition, themed treats is a great way to get them into the festive spirit. Credit: Ana Valencia .

Café 105

Café Seasonal Menu Merchandise Uniforms 105

Perfect Daily Grind

FEBRUARY 12, 2020

China might be the fourth-largest country in the world and have the largest population on earth, but it has one of the world’s lowest coffee consumption rates, with citizens consuming an average of just one cup a year. . China has produced and consumed tea for centuries. Then take a look at Deconstructing Russia’s Coffee Market.

Marketing 138

Marketing Social Media Consumer Goods 2018 138