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Why Training is the Key to Accurate Messaging About Gluten-Free Foodservice

Modern Restaurant Management

Although restaurants are increasingly interested in meeting the needs of gluten-free consumers, there’s plenty of room for improvement in the messaging used to communicate about gluten-free options. Messaging about gluten-free options and safety protocols begins with your menu. How do you prevent cross-contact in your salad bar?

Training 176
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2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences. Nothing is fraud proof.

2024 212
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Restaurant Experts’ 2021 Outlook, Part Two

Modern Restaurant Management

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Consumers still demand convenience when it comes to their meals, but they also want variety. Chipotle recently announced its first digital-only restaurant called the Chipotle Digital Kitchen.

2021 229
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2023 Outlook: Trends and Challenges Restaurants Will See, Part One

Modern Restaurant Management

This will manifest itself in several ways, such as informing robotics in the kitchen for food preparation, in addition to kitchen display systems (KDS) as restaurants kitchens seek to improve efficiency and better optimize for enhance prep station capacity management.

2023 166
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2023 Reflections: The Year That Was in Restaurants, Part One

Modern Restaurant Management

This year has shown us that the demand for drive-thru is growing, and continues to meet consumer demands with quick, efficient, and convenient service. – Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023. Those two items were key in growing our business and maintaining good margins.

2023 114
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The Future of Dining: Industry Expert Insights

Modern Restaurant Management

Chris Boyles, VP of Food Safety for Steritech. Ghost kitchens allow you to order from multiple brand menus at a single location. From a food safety perspective, far UVC light is a growing area where the light destroys germs, but doesn't harm humans. We're already seeing lots of innovation.

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Restaurant Insiders on 2020 Lessons Learned, Part Two

Modern Restaurant Management

In order to survive the downturn brought on by this pandemic, operators have had to quickly adapt to evolving consumer behavior by offering contactless pickup and delivery as well as digital ordering and payment options. We’ve also noticed the increased importance of loyalty programs at times like this.

2020 193