7 Shifts

DECEMBER 17, 2020

Customer retention is important because it measures how good your restaurant is at making your customers happy and bringing them back in the door (or ordering delivery). To make sure you are successful, give them a good reason to. For full-service restaurants, many POS or reservation systems can also help collect data for you.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. To capture their attention and loyalty, businesses, including restaurants, must prioritise easy access and convenience.

2024 208

2024 Loyalty Program Cash Management Customer Experience 208

Modern Restaurant Management

JULY 12, 2022

Guests have lots of options when it comes to Restaurant Week, so be sure to make a good impression with a menu that makes your restaurant stand out: think best sellers, unique flavors, and creative dishes. Consumer behaviors are changing rapidly, but there’s one thing you can count on: online ordering. Offer Easy Online Ordering.

Loyalty Program 212

Loyalty Program Online Ordering Point of Sale Customer Experience 212

The Restaurant Times

FEBRUARY 19, 2022

For pizza restaurants, this is the perfect time to be in the market, whether it be cloud restaurants or a fine dining restaurant because, with such a popular product, you already have a consumer base. Features To Look For In A Pizza POS Software . You can eliminate goods that are dragging down profits if you can see them.

POS 52

POS 2022 Loyalty Program Point of Sale 52

Mad Mobile

FEBRUARY 29, 2024

A good POS system can help you keep your customers and employees happy with speedy, accurate service. While legacy POS systems are clunky and expensive to maintain, new cloud-based systems are flexible and easy to customize. In the cloud-based POS space, systems are designed for every type of restaurant and bar.

POS 40

POS Bar Brewery Customer Service 40

Lavu

APRIL 8, 2020

Choosing a point of sale (POS) system is one of the most important business decisions to make. The right POS system provides a powerful platform to boost sales and streamline operations. The right POS system provides a powerful platform to boost sales and streamline operations. In turn, they will make your life easier.

POS 78

POS Loyalty Program Mobile Ordering Point of Sale 78

Modern Restaurant Management

DECEMBER 9, 2020

The subscription economy is not new, of course, and the fact that subscriptions for all types of consumer products and services have boomed during the pandemic is neither surprising nor noteworthy. Case in point: the Pret A Manger program costs $26.60 Booming Subscriptions. Customer Connections.

Loyalty Program 161

Loyalty Program Customer Service Consumer Goods Online Ordering 161

7 Shifts

OCTOBER 9, 2019

Engage your Customers with Loyalty Programs Restaurant loyalty programs have come a long way from the days of the “10 stamps on a business card = 1 free beverage” system. There are a few things you can do to take your loyalty program to the next level.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

The Restaurant Times

OCTOBER 21, 2020

Choosing the right bakery POS system is essential for your business to deliver the perfect customer experience. This article discusses the top bakery POS features that owners must look for while choosing a bakery management solution for their business. . Top Features That You Should Look For In A Bakery POS. Detailed Reporting.

POS 98

POS Inventory Loyalty Program Online Ordering 98

Modern Restaurant Management

DECEMBER 21, 2022

As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away. Invest in technology and help where you do not have expertise.”

2023 192

2023 Loyalty Program Mobile Ordering Customer Experience 192

7 Shifts

AUGUST 18, 2021

Show them you value their loyalty by remembering their name or striking a conversation over a topic you've previously chatted about. Small gestures like these will make your service go from good to great. According to BrightLocal , 85% of consumers trust online reviews as much as personal recommendations. Digital Loyalty.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Modern Restaurant Management

JANUARY 31, 2024

The website is one part of it, but it’s also about maintaining an active social media presence, offering a loyalty program, and investing in ongoing marketing campaigns. Labor : From a labor standpoint, 2023 was a relatively good year for operators.

2024 191

2024 Online Ordering Website Management 2023 191

Modern Restaurant Management

MARCH 23, 2020

Hyper-connectivity and lifestyle trends will continue to influence and alter consumer behavior. Goods on the Go : Mobile order-ahead has quickly gone from a new phenomenon to a key differentiator as restaurants and customers alike enjoy its benefits.

Technology 125

Technology Loyalty Program Customer Experience Mobile Ordering 125

Modern Restaurant Management

MAY 31, 2022

Big data may seem like a tech-savvy buzzword, but it's a hot topic of conversation for a good reason. There's no denying that manual restaurant reporting can be time-consuming. For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting.

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Point of Sale POS Download Loyalty Program 176

7 Shifts

OCTOBER 31, 2022

A good operator looks back on their Business Plan on a monthly or quarterly basis to gauge where they are in terms,” says Mark Moeller, president, and owner of The Recipe of Success , a national restaurant consulting firm. Are they an island, or do they have good connections? Investors want to see that you have good people around you.

Point of Sale 397

Point of Sale Back of House Document Download 397

Lavu

NOVEMBER 17, 2023

In the face of intense competition and fluctuating consumer demand, consistently turning a high profit becomes a monumental task. Aggressive marketing with loyalty programs and limited-time offers drives customer traffic and increases sales. Adapting to consumer preferences and market trends is key to their success.

Fast Casual 123

Fast Casual Fine Dining Food Truck Loyalty Program 123

The Restaurant Times

JUNE 30, 2021

This has increased the demand for POS software for every fast food restaurant. A well-integrated POS software makes the job easier for the staff and allows them to manage different functions seamlessly. . A well-integrated POS software makes the job easier for the staff and allows them to manage different functions seamlessly. .

POS 52

POS Food Online Ordering Point of Sale 52

7 Shifts

NOVEMBER 1, 2022

Maybe it's great food, a good happy hour, or an attractive atmosphere. Vertical short-form video has quickly become a popular way to consume content, and TikTok is likely to blame. How we consume food, how menus are engineered , and even how restaurants are designed all owe a hat tip to IG. Loyalty programs.

Seating 221

Seating Email Marketing Marketing SEO 221

Mad Mobile

JUNE 7, 2024

In the past, generic loyalty programs were enough to encourage customer engagement. However, times have changed, and guests expect more from restaurant loyalty apps than ever before. In order to remain relevant in the highly competitive restaurant industry , your loyalty program needs to stand out from the crowd.

Loyalty Program 40

Loyalty Program Point of Sale Customer Experience Demo 40

Open for Business

MAY 19, 2023

The good news is that changing restaurant trends are an opportunity for restaurants to get a jump on the next big thing and get ahead of the competition. And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile. Hospitality trends show a clean space is always a draw for guests.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

SpotOn

APRIL 8, 2024

The National Restaurant Association says 45% of consumers plan to eat out or order online that day, making it the busiest and most profitable holiday of the year for restaurants everywhere. 💡 4 in 10 consumers will eat out or order online on Mother's Day. A good number of consumers (27%) want the full-service experience.

2024 98

2024 Seasonal Menu Social Media Loyalty Program 98

The Restaurant Times

NOVEMBER 10, 2021

You not only make your consumers’ life easier by implementing modern technology, but you also guarantee that they are safe. . Restaurants of all sizes must provide solutions that allow consumers to browse menus, choose options, and pay for carryout or delivery orders online to stay up with demand. Mobile Friendly .

Management 52

Management Management Online Ordering Loyalty Program 52

Deliverect

DECEMBER 27, 2020

Consumers wanted - and today crave - a convenient way to access goods and services from the comfort of their home. And in today’s digital-first world, consumers want to order from anywhere, at any time. You’ll learn how each approach benefits consumers and operators in different ways. Online Ordering Today.

Online Ordering 120

Online Ordering Ordering Point of Sale Mobile Ordering 120

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. Restaurants vs. delivery services. Supporting local.

2020 185

2020 Loyalty Program Mobile Ordering Fast Casual 185

The Restaurant Times

AUGUST 26, 2022

POS System. Over the last few years, the POS system has become the most powerful form of restaurant management software for the restaurant industry. With the advancements in the technology field, the bulky table top POS systems are fast shifting to handy tablets, such as iPads, becoming more portable. Online Ordering Software.

2022 69

2022 Management Management Loyalty Program 69

Open for Business

NOVEMBER 21, 2022

A good CRM provides a rich database of information on all past guests. It can sync with a loyalty program. POS system. Modern POS systems can relieve many common back-of-the-house pain points. Consider a cloud-based touchscreen POS system, which runs on handheld computers with built-in printers.

Technology 147

Technology Front of House Back of House Online Ordering 147

Aaron Allen & Associates

MARCH 3, 2022

The POS simplifies record keeping and cash flow accountability as well as operations by sending the orders to the kitchen directly. The best restaurant POS systems also come with features like inventory management, customer relationship management (CRM), menu management , and omnichannel ordering capabilities.

Management 120

Management Management Mobile Ordering Point of Sale 120

Squirrel Systems

FEBRUARY 24, 2021

Connecting restaurant industry trends to your business growth and foodservice reach in 2021 This article sheds insights into what restaurant operators can learn from key restaurant industry trends in consumer behavior and foodservice operations in 2021 to keep their restaurants accessible to consumers and secure the bottom line.

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

The Restaurant Times

NOVEMBER 15, 2021

Introducing a better POS system, staff training programs, or even completely rethinking their services are examples of strategies to achieve this balance. As a result, it’s a good idea to adapt your menu based on whether customers will be eating in or taking it out. Loyalty Programs. Source: Unsplash.

Loyalty Program 52

Loyalty Program Online Ordering Social Media Point of Sale 52

The Restaurant Times

JANUARY 11, 2023

According to a report , 64% of US consumers are interested in ordering food using voice AI. There are many reasons why it’s good for restaurants to run their own online ordering systems. . For instance, if you get yourself a POS , if you don’t already have one, you won’t have to pay commission fees. Reduced Third-Party Costs.

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

BNG Point of Sale

MARCH 9, 2020

If you’re new to the business, a “point of sale” or POS system is a piece of technology in which hardware and software components are used to take payments from customers. A POS system includes the entire network of systems that come together to manage the transaction process for a business. The basics of a POS system.

Point of Sale 95

Point of Sale POS Loyalty Program Inventory 95

Deliverect

DECEMBER 27, 2020

Consumers wanted - and today crave - a convenient way to access goods and services from the comfort of their home. And in today’s digital-first world, consumers want to order from anywhere, at any time. You’ll learn how each approach benefits consumers and operators in different ways. Online Ordering Today.

Online Ordering 78

Online Ordering Ordering Point of Sale Mobile Ordering 78

Mad Mobile

MAY 22, 2024

In the past, a wallet full of coffee shop punch cards was as close as most people got to restaurant loyalty programs. It’s up to bars and restaurants to embrace modern loyalty strategies in order to attract and retain these customers. Here are a few aspects to prioritize in order to attract–and hold–their attention.

Loyalty Program 40

Loyalty Program Mobile Ordering Social Media Customer Experience 40

The Restaurant Times

DECEMBER 20, 2021

According to a survey conducted by NSDUH in 2018, around 140 million Americans (~51% of the population) aged 12 or more were current consumers of alcohol. According to a survey by Bacardi Global Brand Ambassador in 2020, around 63% of US consumers prefer to drink low-to-no alcohol options to cut back on calories.

Bar 52

Bar License Loyalty Program Kitchen Safety 52

BNG Point of Sale

DECEMBER 6, 2021

Here are 15 ways that installing a POS system in your restaurant will benefit you and your staff. . Increased revenue: One of the primary benefits for restaurant employees working with a point-of-sale (POS) system is increased revenue. Example: A good menu design helps customers make faster decisions on what to order.

Point of Sale 52

Point of Sale POS Cash Management Front of House 52

Lavu

MARCH 6, 2020

The aim is to encourage repeat customers and cultivate customer loyalty. They demonstrate more loyalty towards the restaurant and promote it more. . Identifying top-selling and underperforming items to customer menu based on consumer preferences. Integrating POS systems on mobile devices. Promotion and discount sites.

Technology 78

Technology Marketing Loyalty Program Social Media 78

MBB Hospitality

NOVEMBER 15, 2023

Implementing software that integrates with your point-of-sale (POS) system can provide real-time data on food usage, allowing for immediate adjustments in purchasing and menu pricing. Regularly reviewing vendor contracts and negotiating based on your volume and loyalty can significantly lower the cost of goods sold (COGS).

Seasonal Menu 52

Seasonal Menu Food Waste Loyalty Program 52