Modern Restaurant Management

MAY 17, 2023

These platforms allow restaurants to reach a wider audience and offer delivery services without having to invest in their own costly delivery infrastructure. Another is to add convenience like saved orders, saved payment methods or Apple Pay, loyalty programs, and personalized offers or perks.

Loyalty Program 189

Loyalty Program Mobile Ordering Social Media Online Ordering 189

Modern Restaurant Management

JUNE 24, 2020

Some of those challenges, particularly for smaller, local restaurants, include implementing online ordering, creating a digital presence, and offering delivery for the first time. Many smaller restaurants still rely on taking delivery orders over the phone, if delivery is even an option.

Online Ordering 231

Online Ordering Ordering Coupons Social Media 231

Modern Restaurant Management

OCTOBER 24, 2023

Surging prices have been top of mind for consumers for two years and counting, leaving restaurant leaders questioning how inflation might influence diners’ behavior and overall spending habits, including their usage of digital ordering and third-party delivery apps– both of which gained momentum during the pandemic.

Ordering 197

Ordering Online Ordering Loyalty Program Customer Experience 197

Modern Restaurant Management

NOVEMBER 16, 2021

Cloud-based restaurant management software solutions enable food service operators to access everything from personnel to payments to back-of-house operations and incorporate loyalty programs from any channel the customer uses in real-time.

Customer Experience 203

Customer Experience Operations Loyalty Program Front of House 203

Focus POS

OCTOBER 18, 2021

How Your Restaurant Loyalty Program Impacts Revenues During a Shutdown. Recent trends show that diners are still erring on the side of caution, often choosing to eat in places with outdoor spaces or ordering takeout or delivery for off-premises dining. The Basics of a Restaurant Loyalty Program.

Loyalty Program 78

Loyalty Program Point of Sale Email Marketing Coupons 78

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 196

2021 Coupons Loyalty Program Fast Casual 196

Focus POS

APRIL 9, 2019

Fortunately, there are ways to combat this problem using a solution you may already employ: a customer loyalty program. Offer free delivery to members. An even better way is to make free delivery a perk of your customer loyalty program. Don’t require users to create an account….

Loyalty Program 105

Loyalty Program Point of Sale Online Ordering Coupons 105

Modern Restaurant Management

APRIL 22, 2024

Fast food restaurants are all about convenience with the latest step in providing convenience for guests being the welcoming of digital payments and corresponding loyalty apps. First, reward programs turn physical goods into digital goods that are easy to move around, have no upper-value limit, and barely need monetization.

Food 203

Food Loyalty Program Consumer Goods Customer Experience 203

Modern Restaurant Management

JANUARY 6, 2022

As the public has gotten used to the prevalence of curbside pickup and delivery, restaurants who do not offer online ordering may find they are struggling more to generate business. Experts say that the trend of ordering food for delivery is here to stay: 49.4 When customers order for delivery, they spend an average of $32 per order.

2022 197

2022 Online Ordering Loyalty Program Customer Experience 197

Modern Restaurant Management

MARCH 1, 2022

“As QSRs make it increasingly easier to order off-premise with the rollouts of mobile applications and loyalty programs, they provide a convenience to customers that may take the sting out of higher prices,” said Acerra. Delivering that level of convenience will win brand loyalty.” ” QSR App Adoption.

Loyalty Program 183

Loyalty Program Mobile Ordering Download Food Order 183

Modern Restaurant Management

DECEMBER 30, 2024

Fast food and food delivery gradually began changing that equation. AI Will Improve Customer Loyalty I don’t know believe there is any other industry in which customer loyalty is more important than it is in the restaurant industry – especially now.

Customer Experience 100

Customer Experience Loyalty Program 2025 Dietary Restrictions 100

7 Shifts

JUNE 16, 2024

Best restaurant marketing ideas for 2024 Here are some of the proven and tested restaurant marketing ideas you can try in 2024: Offer your customers rewards using loyalty programs 47% of diners in loyalty programs say they use their memberships a couple of times monthly, and 32% use them several times weekly.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Lavu

APRIL 22, 2020

Did you know with Lavu’s partnership with MenuDrive, you can partner with premier delivery services for free? If you haven’t taken advantage of this free online ordering and delivery integration tool, click here. Partnering with a Delivery Service Saves Time and Money.

Delivery 113

Delivery Online Ordering Mobile Ordering Loyalty Program 113

Modern Restaurant Management

JUNE 14, 2023

“Most loyalty programs are largely transactional, and many brands still heavily rely on discounts and coupons to drive sales. ’ We’re really deliberate about asking our customers how we can make sure they have the best programs that are the most impactful to their customers.

Loyalty Program 179

Loyalty Program Point of Sale Customer Experience Email Marketing 179

Modern Restaurant Management

OCTOBER 20, 2023

This creates an opportunity for restaurants to bite into market share by enticing a budget-sensitive customer base with incentives like coupons and loyalty programs. In addition to the abovementioned sources of data, an increase in reservation and food delivery app use has led to a surplus of diner data.

Marketing 151

Marketing Loyalty Program Email Marketing Coupons 151

7 Shifts

MAY 23, 2024

Here are some of the takeout strategies you can utilize: Offer delivery services Be it work, the weather, or simply your customers just wanting to relax at home, offering delivery services can instantly boost your sales. The food delivery app industry is expected to be valued at a whopping $165 billion by 2029.

Social Media 195

Social Media Loyalty Program Email Marketing SEO 195

ChowNow

NOVEMBER 11, 2020

For restaurant owners, using third-party delivery apps like DoorDash, UberEats, Grubhub, and Postmates can seem like a necessary evil. Even those with their own restaurant ordering system may list their restaurant on one or more delivery apps to tap into large user bases and strong brand recognition. An added bonus?

Ordering 138

Ordering Loyalty Program Online Ordering Mobile Ordering 138

7 Shifts

OCTOBER 22, 2024

This can help build trust and loyalty among residents who appreciate businesses that give back. When sponsoring, make sure your brand is well-represented, which includes placing your restaurant's logo on team uniforms, banners at games, or mentions in event programs. Reach out to their organizers to discuss partnership opportunities.

Marketing 195

Marketing 2025 Social Media Email Marketing 195

Cheetah

MAY 1, 2020

In an effort to help San Francisco restaurants stay afloat in this unstable economic reality, Mayor London Breed has recently capped the fees food delivery apps can charge restaurants at 15%. “In The time has come to drop the apps and set up your own delivery system that will be profitable now and in the future.

Delivery 109

Delivery Food Mobile Ordering Insurance 109

Lavu

APRIL 15, 2020

Show Loyalty to Your Loyalty Members. Most clients consistently shop at a specific store, eat at one particular eatery, or apply for a charge card to acquire points and be rewarded for their loyalty. Restaurant loyalty programs help businesses to meet their objectives by offering motivating forces to the correct clients.

Dine-in 113

Dine-in Loyalty Program Point of Sale Mobile Ordering 113

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. This indicates that free delivery is quickly becoming an expectation or at least a defining reason for choosing one brand over another. percent in March.

2020 196

2020 Point of Sale Fast Casual Online Ordering 196

Modern Restaurant Management

MAY 8, 2020

Marketing messaging must shift to encouraging already loyal customers to come out for contactless access to food, drive-through speediness or free delivery charges. Deal or No Deal : The coupon, the freebie, the buy one/get one. Consumers have long gravitated toward incentives to choose a brand and restaurants are no exception.

Marketing 177

Marketing Franchise Franchising Social Media 177

Next Restaurants

SEPTEMBER 3, 2020

For example, a landing page on a restaurant website could aim to get visitors to book a table, buy a gift certificate, order delivery , or reserve the restaurant for their party. For restaurants, that’s following you on social, booking a table, or ordering takeout/delivery. Include Your Restaurant Loyalty Program.

Design 184

Design Loyalty Program Mobile Ordering Online Ordering 184

Modern Restaurant Management

JUNE 3, 2021

This edition of MRM Research Roundup features What Feeds Us, top delivery apps, popular drinks and who is winning the chicken wars. In the future, 34 percent want menu boards that display their loyalty points and coupon offers while 24 percent want a menu board that greets them by name and knows their regular order. Mobile Apps.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Bingage

JULY 18, 2020

So, it makes the best feel for online food delivery businesses to capitalize on online resources by reaching out & connecting with the audience on numerous digital marketing channels. Restaurants can receive online orders for pickup or delivery directly from Google Search, Maps, or the Assistant. More info is here.

Delivery 98

Delivery Social Media Marketing Online Ordering 98

Modern Restaurant Management

NOVEMBER 15, 2023

However, Millennials were also more likely to cite loyalty points and special offers as a reason for using this option. Features such as showing delivery time, allowing consumers to select the quickest delivery option, and the ability to opt for pick up over delivery to save time and money were also popular.

Loyalty Program 110

Loyalty Program Mobile Ordering Website Management Online Ordering 110

Modern Restaurant Management

DECEMBER 14, 2021

We have historically and continue to offer competitive pay, thorough training programs, flexible hours and a fun work environment so that we can continue to staff our locations as we grow. Third-party delivery : Restaurants can generate cash flow but not profit; they’ll have to figure out how to make money using these services.

2022 189

2022 Food Supply Mobile Ordering Customer Experience 189

Modern Restaurant Management

APRIL 2, 2020

Rally for Restaurants is a grassroots movement built to support local restaurants and stimulate cash flow by encouraging consumers to order takeout and delivery so the foodservice community can count on the income to keep their businesses running. Toast’s public directory of participating restaurants across the U.S. restaurants.

Employee Relations 206

Employee Relations Healthcare Online Ordering Customer Service 206

Bingage

JULY 18, 2020

So, it makes the best feel for online food delivery businesses to capitalize on online resources by reaching out & connecting with the audience on numerous digital marketing channels. Restaurants can receive online orders for pickup or delivery directly from Google Search, Maps, or the Assistant. More info is here.

Delivery 98

Delivery Marketing Social Media Email Marketing 98

7 Shifts

NOVEMBER 1, 2022

Delivery and takeout options are endlessly accessible for most. Loyalty programs. Customer loyalty programs can be simple cards, or you can take the gamification aspect further with digital 'point scoring' for every dollar spent. Recommended Podcast: The new customer loyalty with Phil Crawford of CKE Restaurant.

Seating 221

Seating Email Marketing Marketing SEO 221

The Restaurant Times

JUNE 29, 2020

Cloud kitchens, also known as virtual restaurants, dark kitchen, ghost kitchen, and delivery-only restaurants, have taken the restaurant industry by storm. More customers are now pivoting towards online food delivery platforms because of both convenience and necessity. Create Loyalty Programs.

Email Marketing 98

Email Marketing Loyalty Program Marketing Mobile Ordering 98

The Restaurant Times

JULY 13, 2020

Generating Repeat Business: As personalization is the key to establishing long-term customer loyalty, this data helps marketers create personalized offers and give regular customers an exclusive experience. The rise of delivery orders has led to many restaurants setting up an online ordering platform. Loyalty programs.

Loyalty Program 90

Loyalty Program Email Marketing Online Ordering Social Media 90

Lavu

DECEMBER 16, 2019

While it may seem like just another trend it’s really the next best thing for expanding your customer base and building customer loyalty. How to Build a Loyalty Program. If you don’t already have a loyalty program started, you’ll need to think about the following while considering an app: know your customer base.

Loyalty Program 78

Loyalty Program Customer Service Point of Sale Mobile Ordering 78

7 Shifts

JANUARY 31, 2023

Offer free delivery via GrubHub or Uber Eats on Valentine’s Day (or during the whole week). If you have a coupon book, be sure to include this message in the book as well. Building loyalty during this holiday is important because it transfers over into the rest of the year when people are thinking about visiting your restaurant again.

Specials 195

Specials Online Ordering Email Marketing Loyalty Program 195

Indoor Media

SEPTEMBER 9, 2020

While there are many ways to encourage customer loyalty, we’re going to discuss a simple, yet significant tactic – putting offers on the back of your auto repair receipts. Those little white rolls placed in your POS system can be transformed from a trash can filler into a branded customer loyalty tool. Control Message and Delivery.

Coupons 78

Coupons Loyalty Program Customer Service Advertising 78

Lavu

MAY 27, 2020

Khatri, CEO of Lavu and MenuDrive, wrote that the National Restaurant Association 2019 State of the Industry report indicated that nearly half of adults were more likely to order food delivery online than just two years prior. While, on the other hand, restaurants adjust to curbside delivery and takeout orders. Then Came MenuDrive .

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

Indoor Media

NOVEMBER 4, 2021

For example, you can advertise lunch delivery discounts if you get a lot of dinner delivery orders but few lunch orders. Restaurant Promotion Ideas That Work for Takeout There are a few ways to promote your takeout service using digital marketing for food delivery.

Loyalty Program 78

Loyalty Program Email Marketing Social Media Advertising 78