Modern Restaurant Management

MARCH 27, 2024

Increase Manager Engagement Manager engagement can be a huge part of customer satisfaction. Customers will remember how they felt while in a restaurant, so make sure a manager visits each table and makes them feel welcome. Effectively resolving issues so all parties are satisfied is an essential skill for all managers.

Customer Service 189

Customer Service Loyalty Program Customer Experience Employee Relations 189

Modern Restaurant Management

JANUARY 24, 2024

Customers who install a business’s app and opt-in for push notifications feel part of an exclusive club, able to enjoy benefits — like coupons and rewards — not available to anyone not in the club. But QR codes offer much more than a pathway to a menu on our phones. Include social media in your digital marketing strategy.

Loyalty Program 197

Loyalty Program Social Media Coupons Customer Experience 197

Modern Restaurant Management

JUNE 3, 2024

Now I have a way to easily track my purchases, and the store has a way to easily reach me for upcoming sales to get more of my business. Armed with this knowledge, you can strategically offer coupons or special promotions during those occasions. But we’re also all familiar with the concept of forgetfulness.

Loyalty Program 203

Loyalty Program Coupons Customer Experience Seasonal Menu 203

Indoor Media

JULY 29, 2020

The coupon giant boasts some significant benefits — targeted, local ads — but many users have seen its pitfalls. Groupon is a website that allows businesses to promote coupons through their website and email list. Groupon is a website that allows businesses to promote coupons through their website and email list.

Coupons 154

Coupons Advertising Website Management Small Business 154

Modern Restaurant Management

DECEMBER 1, 2021

Not all restaurants have seen a dip in sales as a result—Chipotle, for example, reported a surge in sales in spite of the fact that the chain has raised regular menu prices twice and delivery prices three times since August 2020. App users also prize the ability to place orders quickly, and to earn and track loyalty points.

Loyalty Program 212

Loyalty Program Pricing Menu Mobile Ordering 212

Bingage

APRIL 16, 2024

One of the best loyalty programs for small businesses with features like customer segmentation, restaurant coupons and discount Rewards, Referrals, Feedback, & marketing automation. Customised Reward type: Bingage provides a Multi-rule reward system, one can choose between a Cashback reward and a point-based reward system.

Loyalty Program 105

Loyalty Program 2024 Email Marketing Customer Experience 105

Bingage

APRIL 16, 2024

One of the best loyalty programs for small businesses with features like customer segmentation, restaurant coupons and discount Rewards, Referrals, Feedback, & marketing automation. Customised Reward type: Bingage provides a Multi-rule reward system, one can choose between a Cashback reward and a point-based reward system.

Loyalty Program 104

Loyalty Program 2024 Email Marketing Customer Experience 104

Modern Restaurant Management

JUNE 17, 2024

” Those words from Katherine Pendrill, Senior Manager, Content Marketing at TouchBistro, should be quite telling for restaurant operators as they point out the opportunity that exists to reach a valuable audience. For instance, Gen Z was driving the recent increase in takeout/delivery sales. average of 43 percent.”

Operations 189

Operations Loyalty Program Mobile Ordering Consumer Goods 189

Modern Restaurant Management

MAY 17, 2023

Born between 1997 and 2012, Generation Z is a demographic known for being tech-savvy and socially conscious. As one of the largest generations of consumers, they continually influence the ways restaurants innovate, and there are identifiable characteristics that differentiate Gen Z consumers from their older counterparts.

Loyalty Program 189

Loyalty Program Mobile Ordering Social Media Online Ordering 189

BNG Point of Sale

OCTOBER 15, 2021

The terms cash register and point of sale system are often interchangeably used. But there are many advantages of a point-of-sale system, over cash registers, as a company management solution. A POS also helps businesses become more efficient by gathering and analyzing data from sales transactions.

Retail 52

Retail POS Cash Management Point of Sale 52

Indoor Media

JUNE 17, 2020

To measure the success of your ad campaign, a simple formula to follow is: Average Sale X Total New Customers = Sales Revenue generated from promotions. – Cost of Goods Sold. – Discount Given to Consumer (if running a coupon ad). – Advertising Spend. Step 1: Define Advertising Success. Click To Tweet.

Small Business 143

Small Business Advertising Coupons Point of Sale 143

Modern Restaurant Management

FEBRUARY 17, 2022

Say you spend five bucks in MoonDollars coffee shop, and you get rewarded with five redeemable points that you can spend towards another coffee sometime. By offering points in exchange for dollars spent, you’re incentivizing people to spend more dollars in your store. These are examples of gamification. Encourages Spending.

Point of Sale 188

Point of Sale Social Media Online Ordering Food Order 188

Modern Restaurant Management

DECEMBER 1, 2020

No one wants to fill out a 10-minute application when they’re out for a relaxing dinner or frantically search for a coupon or member loyalty card when they’re running errands. For staff, a new customer loyalty program should require little employee training or program management. McKinsey & Co. has reported that as U.S.

Loyalty Program 207

Loyalty Program Customer Experience Point of Sale Employee Relations 207

Modern Restaurant Management

FEBRUARY 5, 2024

However, the best available coupon and fastest delivery time tied in second place. Offering special Big Game Day and National Pizza Day coupons that highlight speedy delivery and quality ahead of time can help restaurant owners maximize orders. This means managing order complexity is crucial for pizza restaurants.

2024 196

2024 Loyalty Program Food Order 2030 196

Open for Business

JUNE 27, 2023

In fact, loyalty programs date back to at least the Great Depression, when Betty Crocker asked customers to save their cake-mix box tops and send them back to the company in exchange for money-saving coupons for their products. Showering participants with personalized service as they’re earning points is a sure way to win lifelong loyalty.

Loyalty Program 78

Loyalty Program Point of Sale Mobile Ordering Customer Service 78

Modern Restaurant Management

OCTOBER 6, 2022

Happy hours can be a great way to increase foot traffic and boost sales for restaurant and bars. Not only does it attract customers during slow times , but it also boosts sales and encourages people to come back. So, it's important to make sure that your happy hour specials are truly appealing from the price point of view as well.

Loyalty Program 203

Loyalty Program Social Media Point of Sale Customer Experience 203

Bingage

NOVEMBER 11, 2022

This is a great staring point for impressive your customers. So, We all are familiar with WhatsApp, as it is the most popular messaging platform in the world. Everyone who is from a urban and rural area is using this application because it’s easy to use, free of cost,, and has availability of more features.

Marketing 98

Marketing Coupons Point of Sale Advertising 98

Focus POS

AUGUST 19, 2020

San Antonio, TX — August 19, 2020 — Focus POS, a leading provider of restaurant point of sale software, introduces Focus Loyalty + Gift. These marketing lists allow restaurateurs to send automated and timely email campaigns to customers about specials, coupons, events, and more. About Focus POS. About Focus POS.

Loyalty Program 78

Loyalty Program Point of Sale Email Marketing Coupons 78

BNG Point of Sale

NOVEMBER 19, 2021

A point-of-sale (POS) system is more than just a way to ring up customers. Customers, employees, and your bottom line will benefit from a technology platform that provides real-time business data, decision-making insights, customer relationship management, and improved efficiency. POS is short for Point-of-Sale.

POS 52

POS Operations Loyalty Program Point of Sale 52

7 Shifts

FEBRUARY 26, 2021

These fees, when not managed, cut deep into razor-thin margins, and in some cases, can contribute to a restaurant closing for good. Here are the things you should consider: Things to Consider When Choosing an Online Ordering Platform Does it integrate with my Point of Sale (POS) Will I need to add another tablet to my front of house setup?

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Apicbase

MAY 30, 2024

This is where a state-of-the-art point-of-sale (POS) system comes into play. Understanding the Basics of Your POS System A restaurant POS system , or point-of-sale, is the central nervous system of a restaurant. The software manages everything from menus and inventory items to customer information, payments, and reports.

POS 52

POS Inventory Cash Management Point of Sale 52

Goliath Consulting

MAY 31, 2023

Are you a restaurant owner or manager looking for ways to attract more customers and increase sales? This technology can be used to engage customers, drive traffic to your restaurant, and boost sales. Geo-fencing can be a powerful tool for restaurants to attract new customers and increase sales.

Point of Sale 78

Point of Sale Email Marketing Customer Experience Advertising 78

Modern Restaurant Management

OCTOBER 4, 2021

The data also points to a broken customer arrival experience. Must haves for local chain restaurant apps include easy ordering (66 percent), easy payment (61 percent), loyalty/rewards points (52 percent), and coupons and/or deals (52 percent). The State of What Feeds Us. Restaurant apps reign supreme over third-party apps.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Restaurant Engine

MAY 24, 2022

As a restaurant owner or manager, you know how important the overall consumer experience is to the success of your restaurant. Because it’s so important, we’re going to look at how a POS (point of sale system) can better your customers’ experience. Thinking about a POS system? Your customers will thank you. tweet this).

POS 59

POS Loyalty Program Point of Sale Customer Experience 59

Embrace the Suck

DECEMBER 25, 2019

Here’s another thing to be aware of: their supervisor (district manager) will usually lookout for the salesperson, while those at the higher levels look out for their company. They get a commission based on overall sales for their territory. They basically work for their sales team. ” Not so fast.

Food Truck 296

Food Truck Food Audits Tip Distribution 296

Lavu

FEBRUARY 21, 2020

Everyone loves to earn points and get free stuff. In fact, most customers always shop at a certain store, eat at a certain restaurant, or apply for a credit card to earn points and be rewarded for their purchase. These are web-based programs that help businesses in managing their loyalty programs.

Loyalty Program 78

Loyalty Program Point of Sale Website Management Customer Experience 78

Modern Restaurant Management

DECEMBER 2, 2019

Global e-gift card sales are expected to reach $300 billion in 2019 , with most of those sales occurring during the fourth quarter, and customers who opt to purchase gift cards will spend an average of $44.83 By 2024, global digital gift card sales are projected to hit $698.2 They were derided as lazy and impersonal.

Point of Sale 177

Point of Sale Email Marketing Loyalty Program Mobile Ordering 177

Lavu

FEBRUARY 3, 2020

Email newsletters are a great way to share your restaurant’s latest announcements, and when used in conjunction with other marketing channels, they are a highly effective way to retain restaurant customers and increase sales. . The point of a drip email marketing campaign is to give customers the right information at the right time.

Email Marketing 78

Email Marketing Point of Sale Online Ordering Seasonal Menu 78

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. March Sales Decline. Same-store sales for restaurants dropped by 28.3 Same-store sales for restaurants dropped by 28.3

2020 196

2020 Point of Sale Fast Casual Online Ordering 196

MBB Hospitality

MAY 24, 2021

While sales, new menu items, and a fresh coat of paint can quickly bring more people into your restaurant, technology can help too. NFC technology for restaurants is a great way to boost flagging sales and bring people into the establishment. . That’s where NFC technology comes in. Which is faster? Human Error Is Removed.

Technology 52

Technology Point of Sale Mobile Ordering Cash Management 52

MBB Hospitality

MAY 24, 2021

While sales, new menu items, and a fresh coat of paint can quickly bring more people into your restaurant, technology can help too. NFC technology for restaurants is a great way to boost flagging sales and bring people into the establishment. That’s where NFC technology comes in. However, that’s all changing with the world.

Technology 52

Technology Point of Sale Mobile Ordering Cash Management 52

Restaurant Engine

AUGUST 25, 2021

The same holds true for restaurants as many are using Square as their POS (point of sale) system and payment processor. Because we care about you saving money with Square for your restaurant, we’re going to break it down for you and highlight what makes it a potential point of sale system for your restaurant.

Website Management 59

Website Management Email Marketing Point of Sale Online Ordering 59

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers.

2020 197

2020 Loyalty Program Mobile Ordering Food Safety 197

Restaurant365

JULY 8, 2021

But while off-premise demand has grown, in-person sales are coming back as more regions open up again. For restaurant owners and operators, how do you balance between maintaining off-premise business and rebuilding in-restaurant sales—at the same time? However, in the era of social distancing, these burgeoning trends took off.

Point of Sale 78

Point of Sale Fine Dining FOH Online Ordering 78

Bingage

APRIL 24, 2022

Mother’s day is coming and you must be looking for the best ideas to increase sales on the occasion of mother’s day that you can simply implement. Similarly, you can offer a customised discount Code or coupons to moms. or Any other discount to boost repeat sales. Arrange a Dance party for Moms. Offer Free Meal.

2022 98

2022 Point of Sale Seminar Customer Experience 98

The Food Corridor

NOVEMBER 23, 2021

And with the holiday season fast approaching, there’s plenty of opportunities to boost sales by offering products and services that can be given as gifts. Deloitte predicts that holiday sales will rise 7-9% this year, with ecommerce projected to grow up to 15% compared to 2020.

Food 98

Food Seasonal Menu Catering Cash Management 98

Mad Mobile

JUNE 7, 2024

Running a successful bar requires owners, managers, and employees to juggle multiple tasks at any given time. Here are a few points to consider. Data points to mine Bar POS data can offer insights into the psychology behind your customers’ decisions and preferences.

POS 45

POS Bar Loyalty Program Point of Sale 45